Ratings based on 1,435 Verified Reviews

4.2 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 11, 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 8, 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 13, 2019
5 out of 5
by A verified traveler from Bay Area

Posted Apr 27, 2019
Very clean and modern, great staff and had an amazing experience
4 out of 5
by A verified traveler

Posted Apr 18, 2019
Very close to station, big mall next door, clean rooms. However staff seemed overwhelmed with the inflow of tourists so seemed distracted. Also rooms are quite small and not ideal for families...closet space is too small and bathroom feels like it’s modeled after IBis Hotel.
5 out of 5
by A verified traveler

Posted Apr 6, 2019
Friendly staff, excellent service and location in proximity to Kyoto station.
4 out of 5
by A verified traveler from TX

Posted Apr 3, 2019
Great location. Hotel is located across from Kyoto station so it was easy to get to. We only stayed one night so we cannot give a full detailed review but we had a nice stay. Staff was very friendly. Parts of the room could use a little modern update but it did not bother us. Bed was a little stiff so if you're hoping for a soft bed, this room is probably not the one for you. Since the hotel is right next to Kyoto station, early in the morning, you can hear the train/subways pass by so if little noises bother you, I suggest a room on the opposite side of the hotel. Overall, it was a pleasant stay, cannot complain since it was for only one night. I would return to the hotel again for the location convenience.
5 out of 5
by A verified traveler

Posted Apr 2, 2019
Location, location, and their UCC drip coffee! Definitely will come back.
4 out of 5
by A verified traveler

Posted Mar 29, 2019
No gym or exercise facility Too expensive for the value provided
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 20, 2019