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ハードマン ハウス イン & スイーツの口コミ

2 out of 5
ハードマン ハウス イン & スイーツ
917 N Carson St, Carson City, NV

口コミ

8.0

とても良い

評価 10 - 1002 件の口コミ中 356 件が非常に良い" "
評価 8 - 1002 件の口コミ中 399 件が良い" "
評価 6 - 1002 件の口コミ中 154 件が普通" "
評価 4 - 1002 件の口コミ中 60 件が不満" "
評価 2 - 1002 件の口コミ中 33 件が非常に不満" "

8.4/10

清潔度

9.0/10

スタッフとサービス

7.4/10

設備とサービス

7.4/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Ellen

家族旅行
良かった点 : 清潔度、スタッフとサービス
Outdated decor but for the price it was a good deal. I got the 1 bedroom King which was super spacious. The front desk staff is nice and there was a small to go breakfast provided and wine in the evening.
2024 年 4 月に 2 泊滞在
General Manager Quentin Martinezからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you so much for your review! We are happy to see you enjoyed your stay. We look forward to hosting you again in the future!

6/10 (普通)

Shelley

良かった点 : 清潔度、スタッフとサービス、設備とサービス
No working ac the room was super hot
2024 年 4 月に 1 泊滞在
General Manager Quentin Martinezからの返信 (投稿日 : 2024 年 4 月 23 日)
We sincerely apologize for the lack of air conditioning, we strive to prevent issues before they affect our guests. Unfortunately we were unable to predict the Air Conditioners failure, and for that we sincerely apologize. We hope you will give us a chance to do better in the future.

4/10 (不満)

Edward

出張, カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The staff was friendly.
2024 年 4 月に 1 泊滞在
General Manager Quentin Martinezからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for taking the time to give us feedback about your stay. We sincerely apologize for missing the mark during your stay, and hope you will allow us a chance to offer you a better experience in the future.

10/10 (非常に良い)

Stephanie

良かった点 : 施設のコンディションと設備
Even though the air conditioning was not working when we got there I still gave them 5 stars. The staff was honestly incredible. We were in town for a wedding and arrived late because our flight was delayed. We were feeling rushed trying to check but both employees were empathetic and efficient. The room was clean, the beds super comfy and they gave us extra fans to help keep cool. It’s walking distance of the Nugget casino and restaurants too. I would definitely stay here again!
2024 年 4 月に 1 泊滞在
General Manager Quentin Martinezからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you so much for your lovely review about your recent stay with us. We are glad our team could offer you a bright spot in a stormy day. Thank you for your understanding during our Air Conditioning outage. We again thank you for staying with us and look forward to hosting you again in the future!

8/10 (良い)

Rochelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was nice. Loved the complimentary wine and cookies!!
2024 年 4 月に 1 泊滞在
General Manager Quentin Martinezからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you so much for providing feedback on your recent stay. We are so happy you enjoyed our Wine Social that is available to all guests from 4pm-6pm daily. We are glad you enjoyed your stay and the team looks forward to hosting you again the next time you are in the area.

10/10 (非常に良い)

Fred

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
General Manager Quentin Martinezからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you so much for your feedback regarding your recent stay with us. It was an honor to provide you with our hospitality and we look forward to hosting you again in the future.

10/10 (非常に良い)

Rachelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk staff was very friendly and accommodating.
2024 年 3 月に 1 泊滞在
General Manager Quentin Martinezからの返信 (投稿日 : 2024 年 4 月 17 日)
We thank you so much for your feedback regarding your recent stay with us. We are so happy our team was able to meet your needs during your stay! We look forward to hosting you again in the future.

8/10 (良い)

Arlene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
General Manager Quentin Martinezからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you so much for your feedback regarding your stay. We are so glad you enjoyed your stay with us and look forward to hosting you again in the future.

8/10 (良い)

Brian David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a nice quiet place with some additional features like coffee and wine if you like that sort of thing.
2024 年 4 月に 3 泊滞在
General Manager Quentin Martinezからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you so much for your feedback regarding your stay. We are happy to see you enjoyed your stay with us and look forward to hosting you again. Thank you for staying with us.

10/10 (非常に良い)

Jacquelyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff and Adorable Lobby
2024 年 4 月に 1 泊滞在
General Manager Quentin Martinezからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you so much for your feedback regarding your stay! We thank you so much for your kind words about our team and our lobby. We are glad to see your stay was pleasant and look forward to providing you another excellent stay the next time you visit Carson City!

10/10 (非常に良い)

yuriy

2024 年 2 月に 1 泊滞在
General Manager Quentin Martinezからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you so much for your feedback regarding your most recent stay with us. Here and the Hardman House we strive to exceed our guests expectations and are heartened to see we were able to for you. We look forward to hosting you again.

10/10 (非常に良い)

Scott

Friendly staff and a great location !
2024 年 3 月に 1 泊滞在
General Manager Quentin Martinezからの返信 (投稿日 : 2024 年 3 月 30 日)
Thank you so much for telling us about your stay! We are happy to have hosted you during your visit to Carson City. We look forward to seeing you again for another exceptional stay.

10/10 (非常に良い)

Sue

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were very pleasant and helpful. Room was nice and beds were comfortable. Price was great. Continental breakfast not so great. Would definitely stay there again.
2024 年 3 月に 2 泊滞在
General Manager Quentin Martinezからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you so much for taking the time to give us feedback. I will share this with the team as it is always a pleasure to know we made a guests stay all the better. We look forward to hosting you again.

2/10 (非常に不満)

jason

2024 年 3 月に 1 泊滞在
General Manager Quentin Martinezからの返信 (投稿日 : 2024 年 3 月 28 日)
We are sorry we appear to have missed the mark during your stay. We strive to give our guests a pleasant stay. We apologize for any issues you had.

8/10 (良い)

Jack、Simi Valley

家族旅行
良かった点 : 清潔度、スタッフとサービス
Clean, but dated
2024 年 3 月に 1 泊滞在
General Manager Quentin Martinezからの返信 (投稿日 : 2024 年 3 月 28 日)
We appreciate your feedback regarding your recent stay with us. We are happy to hear you found our property clean and tidy. We are in the process of renovations and we look forwards to having you back in our hotel again to enjoy them.

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great value hotel.
2024 年 2 月に 2 泊滞在
General Manger Quentin Martinezからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you so much for your great feedback. We are overjoyed to hear you enjoyed your stay with us and cannot wait to have you back. We are beginning renovations and hope to welcome you back to our updated property!

10/10 (非常に良い)

Sergio

2024 年 2 月に 1 泊滞在
General Manager Quentin Martinezからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you for your feedback regarding your recent stay with us. We are happy to see that our team came together and gave you excellent service. We look forward to hosting you again in the future.

10/10 (非常に良い)

Kimberly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was helpful and friendly. The room was clean quiet and pleasant
2024 年 2 月に 1 泊滞在
General Manger Quentin Martinezからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. We hope to welcome you back again soon.

8/10 (良い)

Joe

出張, グループ旅行
Nice , clean room. Breakfast was a little lacking , but overall not a bad stay for the money.
2023 年 9 月に 1 泊滞在
General Manger Quentin Martinezからの返信 (投稿日 : 2024 年 3 月 18 日)
We appreciate you giving us feedback on where we can improve. We are happy to hear you enjoyed your room and look forward to hosting you again.

8/10 (良い)

John、Davis

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff, secure parking and good price.
2024 年 1 月に 1 泊滞在
General Manger Quentin Martinezからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you so much for your feedback. We are so happy our value and our team were able to give you such a great experience. We appreciate hearing from our guests and hope to host you the next time you are in Carson City.

8/10 (良い)

tony、Rocklin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean, quite and centrally located. Staff friendly and helpful.
2024 年 1 月に 1 泊滞在
General Manger Quentin Martinezからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for your feedback about your stay! We are heartened knowing you enjoyed our location and our team. We always strive to go the extra mile for our guests. We look forward to continuing to be your hotel of choice in the future!

10/10 (非常に良い)

Paul

家族旅行
良かった点 : 施設のコンディションと設備
None
2024 年 1 月に 1 泊滞在

6/10 (普通)

Monica

2024 年 1 月に 1 泊滞在
General Manger Quentin Martinezからの返信 (投稿日 : 2024 年 3 月 18 日)
We apologize as we seem to have missed the mark during your stay. We hope to have the chance to offer you a 5 star experience on your next visit.

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly and helpful staff
2024 年 1 月に 1 泊滞在
Hardman House Teamからの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you for staying with us.

10/10 (非常に良い)

Diana

2024 年 1 月に 1 泊滞在
General Manger Quentin Martinezからの返信 (投稿日 : 2024 年 3 月 18 日)
We appreciate your feedback regarding your stay. We are glad you enjoyed your stay and look forward to hosting you again in the future.

8/10 (良い)

Amith

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

Nilesh

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Horrible experience.
Horrible to stay at Hardman. It's a very old hotel in a non renovated state. All carpets, appliances, everything is age old. Additionally it's in downtown, so you have problem with junkies. your car is not safe even in the parking. Someone scratched my car looking at alarm system in my car. Stay Away!
2023 年 12 月に 1 泊滞在

8/10 (良い)

chunsuk

2023 年 12 月に 1 泊滞在
General Manger Quentin Martinezからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for your feedback regarding your stay with us! We are happy to see we were able to give you a great stay. We look forward to hosting you again at our hotel in the future.

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great value and very good staff!
2023 年 12 月に 3 泊滞在
General Manger Quentin Martinezからの返信 (投稿日 : 2024 年 3 月 18 日)
We appreciate your feedback regarding your stay with us. We are happy to hear our staff and value were able to earn your praise. We love hearing from our guests and hope to host you again at our hotel soon!

10/10 (非常に良い)

Lisa、Reno

2023 年 12 月に 1 泊滞在

8/10 (良い)

Rene

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Reasonably priced
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

estela

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
All staff was amazing 👏 the room was so clean and comfortable
2023 年 12 月に 2 泊滞在
Hardman House Teamからの返信 (投稿日 : 2024 年 1 月 16 日)
Thank you for staying with us.

2/10 (非常に不満)

Elizabeth

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff was amazing, the lobby and surrounding property was clean and nice. We got in late, got to our room, and went straight to bed. In the morning we found someone else’s blood on the comforter that we had just slept with. In the bathroom, a huge dirty mark was there both days (even after house keeping came). This hotel is also not for you if you ascent sensitive. I had an allergic reaction to their floral scented cleaning product that smelled like it was dumped on the carpet (which was coated with stains). Expedia reached out to the hotel for me about a refund, and it was denied by management. I even provided the photos. I wanted to love it, I Realt did. But the management didn’t do the right thing. Blood on a bedspread….you don’t come back from that one.
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Shardha

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

charles

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very Reasonable
Friendly staff, clean and comfortable...what more can you want. If we need to stay in Carson City again, we will definitely stay here again.
2023 年 12 月に 1 泊滞在

8/10 (良い)

Gaye

2023 年 12 月に 2 泊滞在

8/10 (良い)

Valerie、Vista

良かった点 : 清潔度、スタッフとサービス
Convenient location. Welcoming staff.
2023 年 11 月に 1 泊滞在

4/10 (不満)

Armando

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
The property is okay and is located within walking distance to casinos and downtown
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Modesto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommend it, friendly and helpful staff, I would go back again
2023 年 11 月に 2 泊滞在

8/10 (良い)

Nicole

良かった点 : 清潔度、スタッフとサービス
Very friendly and helpful staff, clean rooms, simple breakfast in morning, wine and cookies at night as advertised. Place is a little old, but still pretty nice for a reasonable price.
2023 年 11 月に 2 泊滞在

8/10 (良い)

Karl

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在

8/10 (良い)

david

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Need hoter water for shower
Troubles with 95 degree hot water----should be 110 degrees at least
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice stay. We enjoyed it. Good staff. Comfortable. Would stay again.
2023 年 11 月に 1 泊滞在

8/10 (良い)

Tom

2023 年 10 月に 1 泊滞在

6/10 (普通)

Joachim

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
sehr in die Jahre gekommen (sehr fleckiger Boden/ löchriger Vorhang, defekte Armaturen), mäßiges Frühstück, launiges Personal, Tiefgarage als einziger Pluspunkt
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Mary

良かった点 : 清潔度、施設のコンディションと設備
2023 年 10 月に 1 泊滞在

8/10 (良い)

Maria D

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Needs an upgrade.
The staff was very personable and helpful. Topnotch in helpfulness. Condition of the hotel is very poor. Carpets and furniture need replacing and deep cleaning. Beds were superior. Very quiet location. Close to restaurants and attractions.
2023 年 10 月に 4 泊滞在

8/10 (良い)

Gerald

出張
良かった点 : スタッフとサービス、客室の快適度
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Geralddeanna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is a nice place. There are some stains in carpet but that happens everywhere. The staff was great. Cookies and wine waiting in the evening. We had stayed before at the Days Inn which was filthy this was comparable and much nicer and clean.
2023 年 10 月に 1 泊滞在