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モーテル 6 マリオン イリノイの口コミ

2 out of 5
モーテル 6 マリオン イリノイ
8101 Express Dr, Marion, IL

口コミ

7.0

良い

評価 10 - 432 件の口コミ中 111 件が非常に良い" "
評価 8 - 432 件の口コミ中 127 件が良い" "
評価 6 - 432 件の口コミ中 83 件が普通" "
評価 4 - 432 件の口コミ中 50 件が不満" "
評価 2 - 432 件の口コミ中 61 件が非常に不満" "

7.4/10

清潔度

7.2/10

スタッフとサービス

6.0/10

設備とサービス

7.0/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

2/10 (非常に不満)

Jennifer

家族旅行
気になった点 : スタッフとサービス、設備とサービス
The beds were really hard. I wish they would have offered breakfast. Also, we asked for towels several times since the room only had 2 towels and 2 wash clothes and the room had 4 guests. So we had to share towels and rags. I guess we got what we paid for.
2024 年 4 月に 2 泊滞在

4/10 (不満)

janis

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was expecting this not to be terrible based on others' reviews, but it was just as terrible as other Motel 6's I have unfortunately stayed at. There were roaches in our rooms, which was totally disgusting! One of our rooms had a huge hole in the wall between the bathroom and sleeping area, so there was no bathroom privacy. One room had black stains in the bathtub and bathroom floor. Additionally, the hotel called me the day of my reservation and was trying to get me to give up one of my rooms and use rollaway beds instead. Totally off-putting. Please do not be fooled and stay here. It is NOT GOOD.
2024 年 4 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 4 月 18 日)
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 (非常に良い)

Alyssa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice
2024 年 3 月に 2 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 (良い)

SHARON

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was nicr
2024 年 3 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 (不満)

Steven

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Older facility, but clean and comfortable. Regarding the check- in person, he barely acknowledged we were there and made us wait.
2024 年 2 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 28 日)
Hi Steven,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 (非常に良い)

Kyle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

Micheal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

8/10 (良い)

Randall

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean, well maintained hotel. Great customer service. They acknowledge you every time they see you and make you feel welcomed. It snowed here overnight, the sidewalks was clear and salted the next morning. Check in and out very easy. In the morning they only have coffee, as advertised. Continental breakfast would be greatly appreciated.
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 30 日)
Hi Randall, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 (非常に良い)

ShweYee

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's worth the price and Perfect!
2024 年 1 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 30 日)
Hi ShweYee,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

8/10 (良い)

Kyle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Justin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service! Love staying here! The owner is awesome! Been staying with him for 10 years never let me down!
2024 年 1 月に 2 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 1 月 17 日)
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 (不満)

Alicia

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Found a live cockroach when we walked in the room. Sticky floors. Thin walls.
2024 年 1 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 1 月 17 日)
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 (非常に良い)

Christopher

出張, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 1 月 17 日)
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 (非常に良い)

Christopher

出張, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice Quite & Affordable
Nice, Quite, Affordable.
2023 年 12 月に 5 泊滞在

8/10 (良い)

Greg

2023 年 12 月に 1 泊滞在

4/10 (不満)

Andrea

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Not very clean. Long black hairs in the bathroom sink when I checked in. Weird holes in the bedding. Vending machines advertised, but couldn't take cards; the card reader was closed with duct tape. Front desk help non-existant. Just some guy wandering around the hallways. Won't stay here again.
2023 年 12 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Hi Andrea,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 (非常に良い)

Julius

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a great place to stay. Good owners.
2023 年 12 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 1 月 3 日)
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 (非常に良い)

Daniel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice comfort easy to get to
2023 年 12 月に 1 泊滞在
Brand Experience Team からの返信 (投稿日 : 2023 年 12 月 26 日)
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 (非常に良い)

Cynthia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Our check in was fast , staff was courteous and helpful, room was clean, very impressive. Will definitely stay here again.
2023 年 10 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 11 月 29 日)
Hi Cynthia, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス
No elevator. Close to airport.
Overall, the motel is dated but it's cost effective. Clean. Furniture is piece meal. Biggest drawback is no elevator. Biggest plus right next to Veterans Airport.
2023 年 11 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 11 月 21 日)
Hi TravelerThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 (非常に不満)

Dustin

2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Cee

2023 年 11 月に 1 泊滞在

4/10 (不満)

Alyson

出張
気になった点 : 施設のコンディションと設備
BAD
The sheets smelled like they were washed with stinky old lady perfume. Anything made of metal in the room was rusted. The sheets were also stained. The grout was falling out from between the shower tiles. All the repairs looked like they were half assed. And a weird window between bathroom and bedroom.
2023 年 11 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 11 月 21 日)
Hi Alyson,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 (非常に良い)

Sharon

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Management was very helpful. Room was very clean and comfortable. Dining options close by. Inexpensive.
2023 年 10 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 11 月 15 日)
Hi Sharon, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 (良い)

Howard

良かった点 : スタッフとサービス、客室の快適度
2023 年 10 月に 1 泊滞在

8/10 (良い)

David

良かった点 : 清潔度
2023 年 10 月に 1 泊滞在

6/10 (普通)

Sondra

気になった点 : 施設のコンディションと設備
The room was cold, probably first cold day of Fall, and I never could get it to warm up. Manager was always in the back office so I wasn't able to let him know as I passed by.
2023 年 10 月に 2 泊滞在

8/10 (良い)

Renee

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I was a little concerned this motel didn't have a better rating. It was like 6.8 on hotels.com. Glad I took a chance. This hotel deserves better than that. Clean and safe are my biggest concerns and it was just that. Very comfortable as well. Check-in and check-out gentleman was nice. It does not have extra amenities such a pool and breakfast but clean, safe, comfortable. Will stay again if in the area. (I want to add I stayed here back in 2019 and didn't like it. Dirty looking, smelled like smoke. I would not have booked it this time if I had realized it. I don't know if new management or what but it's good now)
2023 年 10 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 10 月 26 日)
Hi Renee, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 (非常に良い)

Jose

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great manager
2023 年 9 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 10 月 26 日)
Hi Jose,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 (非常に良い)

kristine、Denver

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great for the price and area.
2023 年 9 月に 3 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 10 月 10 日)
Hi KristineWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 (良い)

Misty

良かった点 : スタッフとサービス、客室の快適度
Title
Found a roach but other then that i cant complain. Some breakfast would have been nice!!
2023 年 9 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 10 月 3 日)
Hi Misty, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 (非常に良い)

Katina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Really nice owners, definitely best around for the price
2023 年 9 月に 5 泊滞在

6/10 (普通)

Cee

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice staff. Clean, basic accommodations. Comfy bed. However,Towels should be replaced.
2023 年 9 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 9 月 19 日)
Hi Cee,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 (非常に良い)

Earl

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I go back
2023 年 9 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 9 月 19 日)
Hi Earl,Thank you for the perfect rating!Lilith#Team6

4/10 (不満)

Chandra

小さなお子様連れの家族旅行
良かった点 : 清潔度
The room had us sweating most of the stay because the ac wasnt turned on. And it was like a sauna
2023 年 8 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 9 月 7 日)
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 (非常に不満)

Michele

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staffvwas horrible
2023 年 6 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 8 月 23 日)
Hi Michele,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 (普通)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Service dogs
My friend & I were traveling with our dogs, she had 1 & I had 1 plus a service dog. There was a 2 pet limit, but the service dog does not count as a pet & all stay free. The property manager wanted make us get 2 rooms or pay a pet fee. He absolutely would not listen about the laws on service dogs. I finally had to tell him he was breaking a federal law by trying to count the service dog as a pet & trying to charge for it. Also that he was harassing me over my service dog which was also breaking a federal law. And when I told him I would be taking legal action against him if he did not give us our ONE room & not charge us for the service dog, he finally shut up & checked us in. ALL hotel employees should know the laws on service dogs & that it is a federal offence if they break them.
2023 年 8 月に 3 泊滞在
Nancy Y.からの返信 (投稿日 : 2023 年 8 月 17 日)
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
All I can say is just DON'T!!!
Requested an accessible king room. Was given a regular twin room on the second floor. No elevator. How anyone thinks this accessible is beyond me. 3:00 in the morning, people screaming, pounding on doors and fighting in the hall for an extended time. The smell of weed was OVERWHELMING. Had a good stay last year, but will NEVER stay here again.
2023 年 8 月に 3 泊滞在

4/10 (不満)

Hayley

2023 年 7 月に 1 泊滞在

8/10 (良い)

Patrick

2023 年 7 月に 2 泊滞在

8/10 (良い)

Kristin

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
One night stay with a dog. I was extremely happy with the room we stayed in because it did not have carpeting. I hate carpet. The gentleman who checked me in was very accommodating and kind. The room was clean and what you’d expect for a Motel 6. I felt safe. The grounds were clean and well kept.
Brand Experience Team からの返信 (投稿日 : 2023 年 7 月 27 日)
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J. #Team6

8/10 (良い)

kyle

良かった点 : 客室の快適度
Old & smelled like weed
The property was old and had a poorly lit parking area. Upon entering there was a strong marijuana odor. I know it's legal in the state but my gosh it was overly pungent as if a skunk died in there. Front desk staff were not available when arriving to check-in but did eventually come. They weren't very friendly but for through the process as expected. Not available at all for check-out though but the desk did have a drop box for the room key for checking out. Wow were the pillows comfy!
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

LARRY、Davenport

2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在

8/10 (良い)

Scott

2023 年 6 月に 1 泊滞在

8/10 (良い)

stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 2 泊滞在

8/10 (良い)

kathy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Pet friendly, poil wasn't open
2023 年 6 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 6 月 27 日)
Hi Kathy,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

8/10 (良い)

robert、Louisville

良かった点 : 清潔度、スタッフとサービス
Everything was fine.I have stayed here many times and will continue to do so.
2023 年 6 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2023 年 6 月 21 日)
Hi Robert, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K. #Team6