The property owner was very responsive to my concerns and did refund approximately 100 dollars because the people before us broke the washer so we could not use it and I was not informed of this prior to check in. You can tell he cares about people having a good experience, ours just fell flat. There were several items from the previous people left in the room with two beds which made me question how thoroughly it had been cleaned. This property does not allow the indoor or outdoor pools to be used if lightning has been on the radar for past half hour. Obviously the outdoor pool can’t be used in bad weather, but the indoor pool even when not raining near property?!? This makes this place a bummer to stay if any rain is in the forecast since the indoor pool closes when the outdoor ones do. The owner said he was unaware of this policy, so I took a picture of the posted signs everywhere illustrating it. The owner has taken a lot of care to have a lot of necessities in the condo for you. Dishes, blankets, etc. Very nice person with a neat condo configuration. Just wish our experience would’ve worked out a bit better and we could’ve swam and washed clothes, or at least towels in our condo.