Welcome to Our Cozy Tourist Apartment in Fernández del Campo
Discover the perfect accommodation to enjoy Bilbao with all the comforts. Ideal for up to 4 guests, this apartment offers a blend of comfort, functionality, and a strategic location for exploring the city.
🏡 Layout & Spaces
Located on the first floor, the apartment includes:
🛏 Bedroom 1: 1.50 m bed with ample storage space.
🛏 Bedroom 2: Bunk bed with storage space.
All beds include fitted sheets, duvet covers (with a comforter during colder months), and pillows for a restful sleep.
🛁 Full bathroom with shower, equipped with:
✔ 2 rolls of toilet paper.
✔ 1 bottle of shampoo, 1 shower gel, and 1 hand soap.
✔ Hand towels and a shower mat.
🍽 Fully equipped kitchen, including:
✔ Sponge, cloth, and dishwasher tablet.
✔ Trash bags and manual dishwashing soap.
✔ Pans, pots, and kitchen utensils.
✔ Knives, forks, spoons, glasses, and cups.
✔ Kettle, microwave, and toaster.
✔ Roll of paper towels.
🛋 Living room with a cozy seating and entertainment area
✔ Smart TV. ( Netflix )
✔ Comfortable space to relax after exploring Bilbao.
📶 Services & Amenities
✔ High-speed WiFi with fiber optic.
✔ Central heating, regulated by the building’s schedule.
📌 Important Information
❗ Location: The apartment is on the lowest residential floor of the building.
❗ Keys: A physical key set and digital key access are provided.
❗ Air conditioning: Not available, as Bilbao has a cool climate.
❗ Food items: No basic cooking ingredients (salt, sugar, oil, etc.) are provided for hygiene reasons.
❗ Toiletries: We provide courtesy items (toilet paper, gel, shampoo, etc.), but guests must replenish them if they run out.
❗ Lost keys: If you lose or forget your keys inside, you will be responsible for the locksmith cost (€150).
🔑 Check-in & Access
✔ Self check-in with an electronic lock, requiring a phone with internet access to use the digital key.
✔ Our office team speaks Spanish and English. We recommend using messaging for communication.
🕓 Check-in schedule:
✔ Regular check-in: 16:00 - 22:00
✔ Early check-in: Available upon request and subject to availability (€20 extra).
✔ Late check-in: If our team needs to open the door, the following fees apply:
⏰ 22:00 - 00:00 → €20
⏰ 00:00 - 02:00 → €50
⏰ After 02:00 → Entry will not be possible.
📦 Forgotten Items
If you leave something behind, it will be your responsibility to retrieve it. We store items for a limited time, and you must arrange for pickup at a different location.
📝 Mandatory Registration & Security Deposit
To receive the digital key, all guests must complete the online check-in registration before arrival through the provided link.
📌 This registration is mandatory under Royal Decree 933/2021, which regulates traveler identification in tourist accommodations in Spain. The collected data will be sent to the Ministry of the Interior.
📌 If a guest refuses to complete the online registration:
🚫 Access to the apartment will not be allowed.
🚫 The reservation will be canceled with no refund.
✔ Security Deposit:
To confirm your booking, a security deposit will be charged to your card before arrival.
✔ If no issues arise, the deposit will be refunded automatically within 4 days after check-out.
🚫 If the security deposit is not completed, the reservation will be canceled without refund.
📜 License: EBI02626
We hope you enjoy your stay! 😊
