Clean and friendly. Good place for grabbing sleep before an early flight out of Heathrow terminal 5. Had a fire alarm go off (it was New Year’s Eve so you can guess why it went off) but staff did a great job following procedures and clearing us to quickly get back to our rooms. Only complaint is while there are USB outlets near the beds, the only outlets were across the room which is a problem for those of us who sleep with CPAP machines.
Courtney
2018 年 12 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2018 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a comfortable stay. I had a good nights rest which was all I needed prior to my flight the same day.
宿泊されたお客様
2018 年 12 月に 1 泊滞在
4/10 (不満)
Isapele、Tourette’s sur Loup
2018 年 11 月 8 日
良かった点 : スタッフとサービス、客室の快適度
Déclenchement alarme à 12.00 la nuit
Conséquence pas d’eau chaude le lendemain matin
Isapele
2018 年 11 月に 1 泊滞在
10/10 (非常に良い)
Lynn
2018 年 10 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great for a quick pit stop before your flight the next day.
Lynn
2018 年 10 月に 1 泊滞在
6/10 (普通)
Jules、Melbourne
2018 年 10 月 10 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Airport hotel
Arriving very late after delays and hours of travelling it would have been nice to be greeted by a friendly person rather than the sarcastic receptionist that we met! A polite question about where to park was greeted with a very surly sarcastic remark totally unneccessary!
Room was fine but the bathroom was not great - there appeared to be a blood smear on the door and the toilet seat was loose and moved around. Bath/shower leaked all over the floor !
Jules
2018 年 10 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2018 年 10 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absurd ten-pounds additional charge to check in before 2pm, even though rooms were cleaned and ready and available. Staff could not have been nicer, even offering to give a free coffee if we wanted to wait until 2pm, but they could not override the system. Wifi was also not free, which is crazy in this day and age. Everything else was fine and good value for money.
宿泊されたお客様
2018 年 10 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2018 年 10 月 3 日
Painful to get there from Heathrow and back. took almost two hours as there was no bus. Had to take a cab and pay 25 GBP.