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Reviews of Lemon Tree Hotel, Whitefield, Bangalore

4 out of 5
Lemon Tree Hotel, Whitefield, Bangalore
23 Epip Zone, Whitefield, Bengaluru, Karnataka

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 54 reviews" "
Rating 8 - Good. 27 out of 54 reviews" "
Rating 6 - Okay. 7 out of 54 reviews" "
Rating 4 - Poor. 2 out of 54 reviews" "
Rating 2 - Terrible. 4 out of 54 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

swetha

Liked: Staff & service
Disliked: Cleanliness
Service was good but I didn’t stay for long because the room, especially the bathroom was really dirty and wasn’t cleaned

10/10 Excellent

Satish

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2023

10/10 Excellent

Ravi Kumar

Stayed 1 night in Apr 2023

10/10 Excellent

Sambit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff especially Azada at Helpdesk was very helpful and cooperative
Stayed 2 nights in Apr 2023

8/10 Good

Rajadurai

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Business trip
It was an average trip and would say the hotel was value for money.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property and an absolute value for money
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean and safe hotel at a decent price. Hotel amenities can be upgraded to match the brand.
Stayed 1 night in Jan 2020

8/10 Good

Bhupinder

Business traveler
Disliked: Property conditions & facilities
Poor Car service, lifts broken but great food
Why did the Lemon Tree driver take the slow road from the airport to the hotel - that took an extra 45 minutes... So when I checked out, I left at 1am as I thought it took over 2 hours to get to the airport, but the return driver took the motorway - I arrived at 145am for a 535am flight What a total waste of time and shockingly bad organisation The bedsheets are not clean The towels are very very used The lift was broken two days in a row However, the food is outstanding, breakfast is perfect, the evening buffet is fresh and delicious
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful stay
It was a short stay and I had a nice time being in the hotel. The food at the restaurant was amazing.. I would prefer to stay in this property in my future travel to Bangalore
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Hotel LemonTree whitefield
The hotel is quite new. It's a nice hotel considering the neighbouring hotels. The room size are not so big, but good enough to have a pleasant stay.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property very close to my office. Great staff & food options!!
Stayed 4 nights in Jun 2019

10/10 Excellent

Vishal, Mumbai

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ambience clean nd courtesy hhkgdddddďdhhhhhhhhh
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Aiman

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2019

6/10 Okay

Amit

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Shree Prakash

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good hotel but ill trained reception
I am a heard to please veteran traveller. Hotel is good. Food is also good. Breakfast selection is good for Indians and westerners.Location only for those who need to be in Whitefield.The room is comfortable. Roof top pool is small but clean and the only pool I saw without a clock. However, the staff at reception is ill trained. Check in was delayed and unpleasant. At check out time I was asked to wait or " eat breakfast" while they would check the room fridge. Eventually I was exempted from this humiliating wait. The GM was responsive. I was upgraded after the poor check in. I would still stay there again.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor service during my stay.
The front desk service is not good. I was staying for 2 weeks but I was requested to pay the hotel in segments rather than paying once during check out causing me more paper work to submit once im back in office. The laundry lost 2 pair of my socks but lastly replaced with a new pair. The issue is with housekeeping staff trying to sneak half pair of my lost socks to my laundry the next day and didnt bother to inform on the lost even after I reported the issue the day before. That shows not a genuine service from the hotel staff.
Stayed 12 nights in Jan 2018

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Room and service was fine, but the bathrooms are separated from the living area by a partially frosted glass wall. Not a huge fan. Also the sliding door to the bathroom leaves gaps; better soundproofing might be something to consider.

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.

8/10 Good

Apurwa, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, nice property
The staff at the hotel is very polite and understanding. The front desk attendants are warm and everyone in general is prompt. I requested them to arrange for some medicines and they procured it at the earliest. My experience with the staff was amazing and they're one of the best that I've come across. The property is a standard 4 star with amenities like Wi-Fi, cab services, spa and bar, however, it should consider adding certain more features in future such as including bathtubs in bathrooms, bathing robes and slippers in each room. Overall the experience through the stay was delightful.

6/10 Okay

Malcolm

Liked: Cleanliness
Disliked: Staff & service
> We need to request for hot water every time when it is during day time. Then they turn on the boiler. Weird! > The water was not hot enough even during normal time > Business center was poorly maintained > Pigeons s**t in swimming pool > Cant see a smile with crew members in the hotel. Poor hospitality.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Beatrice

Liked: Staff & service, property conditions & facilities, room comfort
Restaurant was slow and expensive. Food is not worth the money.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and atmosphere
I stayed for 3 nights at Lemon Tree and was pleasantly surprised by the comfy room I got. Nice and comfy layout and interior. Staff was extremely kind and helpful and like many other places in India, go above and beyond to amend as best they can. Catering services are also nice and friendly, which helped to create a nice atmosphere. I did however experience some disturbances during two of the nights. Sounded like someone was doing renovations. Could hear some faint noises of furniture being rearranged and some hammering noises, which was enough to keep me awake. However I wasn't able to locate the source of the sound and neither was the staff, so it could have well been a guest with furniture rearranging obsessive compulsive disorder!

8/10 Good

Chetan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Shree Prakash, Hyderabad, india

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel poor location
Everything was fine except no towels or clock at pool. Newspaper not delivered to room one day another day at 8 am.

4/10 Poor

Paritosh, Delhi

Liked: Staff & service, property conditions & facilities
Great Hotel but something missing
Every Staff Member seems very eager to help...but there we some thing I was not expecting 1 my luggage was not sent up to my room for quite some time. Had to remind them. 2 No help in luggage to be carried....was struggling with 4 pieces of luggage 3 Rooms did not have a plastic bag in the dustbins 4 There was a tiny bed bug I came across in the morning. 5: Room did not have adequate no of 2 cups...so If I made tea in the evening, I wd have to wash the cup myself for the tea next morning. 6 Sunday Lunch was supposed to be gin at 12:30 ...but even at 1:15 ...buffet spread was not ready...even soup was missing 7 Bread took 25 minutes to come...and food on my plate was cold by then.... I got the feeling that the hotel facilities were great...the staff were also willing to work to please....but the management was lacking....i.e. the supervisory staff need to pull up their socks....therefore the glitches. Maybe I was expecting more from a hotel of this class.

6/10 Okay

Bhupendra, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the proximity of IT Park
Hotel room was quite clean. Staff was professional and helpful. Somehow they didn't have my Expedia booking details. Front desk was able to dig out booking, but with half of the details. WiFi only allows one device to be connected at a time. I had to take turns with my wife to check emails/messages on our respective phones. Overall I was satisfied with the service and quality.

10/10 Excellent

Sahil, Belgaum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
The bathroom door was not getting locked

8/10 Good

KMS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good hotel, got woken up at 5AM though for a toothbrush set I didn't need though. Having safe in room was nice but was not fastened to anything. Otherwise will go again.

10/10 Excellent

Umesh, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Great value for money
Nice place. Close to all of the Whitefield business houses. Warm and reactive staff. Looking forward for my next trip.

2/10 Terrible

Navneet, Bangalore

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very expensive with terrible service
Mediocre food for exorbitant price. Wifi is at extra price, of Rs 700 per day.

2/10 Terrible

Nilesh, Yokohama

Disliked: Staff & service, room comfort
Do not honour confirm booking - a certain NO
Paid 140 USD for a confirmed king size bed room. After check In found tein beds, asked to change the room and honour the advance confirm booking but declined citing the hotel is over booked. Called even hotels.com and they assured me the room being changed but again no action from hotel. Worst experience, with a back pain in the small bed. A certain no - not ever visit to this hotel

8/10 Good

Himanshu, Mumbai

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent stay and hotel with minor hitches
I loved the hotel at the first instance itself because of the fragrance even before entering the lobby. Nice rooms, excellent food, good ambience, even good music, great outdoor roof top swimming pool. There were 2 minor glitches, no.1 - shower leak and even after giving a complaint to the sales manager, it was not fixed. No.2. We needed to go at a distance of 0.8 km and since we had luggage, we requested the sales manager to have a vehicle drop us. Public transport availability was really poor in the area. The manager said he will check and let us know but he never returned. If it was against hotel policy, he could have told us the same. I think if the same would have been looked after, you sure would have had a loyal customer for life.

8/10 Good

GC, DELHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service
Nice hotel for a business trip.

8/10 Good

Rajkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Abhi, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Beds and accessible location
It was good, clean stay and worth the money spent. The staff was good. Food was delicious . overall it is good for short stay.

8/10 Good

Andy PH, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Working hard on refit
The hotel is being refitted so some things are still in transition but still overall very acceptable. I stayed in a Deluxe room. Very spacious, comfortable double bed, nice TV (though a few TV channels were locked - they're changing cable provider apparently) and pretty good bathroom/shower. Small niggle - the ironing board had to be put in the wardrobe at an angle (too long) meaning there wasn't much hanging room. Need to get short boards or hang it outside the wardrobe. When I arrived the proximity sensor for my room door didn't work so they put me in another room for my comfort (a Superior room - also a good size) while they fixed it, which only took 15 minutes. The next morning everyone knew my name and they were very apologetic, but as I told them, they dealt with it well. Convenient for Whitefield but don't stay here if you're visiting Bangalore centre - much too far out. Will stay again to see how the refit is going.

2/10 Terrible

Vijay, Lg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst 4 star hotel ever!!!
This hotel is probably the worst of all the 4 star hotels. Not worth for the price. The water was not working in any of the toilets. Rooms are small and horrible.

8/10 Good

Heather, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great if you're doing business in the area
The hotel staff is very attentive and helpful. The rooms are really clean and comfortable. The hotel restaurant is also pretty decent. They have their own car service which is convenient. The neighborhood is really just hotels, offices, and malls - not much else. This is fine if you're here on business in Whitefield, but I don't think I'd pick this location if I was here as a tourist. I would definitely stay here again if doing business in Whitefield.

2/10 Terrible

KIHYUN

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
청소 상태사 안 좋았어요. 시트에 피가 묻어 있었고요. 식당의 위생상태도 엉망 이에요. 커피잔도 내우
Stayed 1 night in Nov 2019

8/10 Good

GIOVANNI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
한국의 모텔보다 큰 호텔입니다 잘 쉬다 갑니다 외출을 안해서 근처에 뭐가 있는지 모르겠어요 Thank you Gracy!!
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
普通です
二人で滞在なのに、なぜか毎回一人分のセットしかなく、一人部屋なのか？と不安になりました。朝食レストランの対応はよかったが、支払い時、日本のカードだと、支払い完了のSMS が入らないため、(インドの携帯なら入るようです) 手間取り、もう一度 カードを切られそうになり、英語で説明をしなくてはなりませんでした。 息子の滞在先が近いので、レモンツリーにしましたが、別のホテルにすればよかったと思いました。
Stayed 2 nights in Sep 2018

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Stayed 1 night in Jul 2018

8/10 Good

Nela, Tübingen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in neighbourhood of many IT-companies
- extremely friendly and helpful staff - large breakfast and dinner buffet, food is very tasty and fresh - complete building including pool on rooftop is clean and well maintained - billiard table near bar
Stayed 4 nights in Dec 2017