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グッドウェイ ホテル バタムの口コミ

3.5 out of 5
グッドウェイ ホテル バタム
Jalan Imam Bonjol No.1, Nagoya, Batam, Batam Island

口コミ

6.0
評価 10 - 110 件の口コミ中 7 件が非常に良い" "
評価 8 - 110 件の口コミ中 31 件が良い" "
評価 6 - 110 件の口コミ中 43 件が普通" "
評価 4 - 110 件の口コミ中 18 件が不満" "
評価 2 - 110 件の口コミ中 11 件が非常に不満" "

5.6/10

清潔度

6.4/10

スタッフとサービス

5.2/10

施設のコンディションと設備

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
都市に近い！
ナゴヤに歩いて行けるくらい近いので、便利です。スタッフさんも親切で気持ち良い。ただ、内部が少し暗いのが気になりました。ですが、バタムに行く際はこのホテルにしようと思います。

6/10 (普通)

まるも、日本

良かった点 : スタッフとサービス
気になった点 : 客室の快適度
古いが伝統ある風格
古いので傷みはあるが、伝統を感じさせる。 少々カビ臭いのが難点。 72平米スイート朝食付きで9200円は破格。 ナゴヤヒルまでタクシーで500円。 朝食の種類は少ない。 KTV等からお持ち帰りしても、おとがめ無し(^^;

2/10 (非常に不満)

rina、spore

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel already close down l.
The hotel is already close down and they still accept our booking.we went there and everything is empty...we had to look for another hotel immediately...
2018 年 9 月に 2 泊滞在

8/10 (良い)

dst、singapore

良かった点 : スタッフとサービス
Need clean
Toilet need further clean. From the lift to rooms walk way bit smelly
2018 年 8 月に 1 泊滞在

6/10 (普通)

Harry、SIngapore

良かった点 : スタッフとサービス
気になった点 : 清潔度
I am sure it was a classic in its day but getting tired. Lovely staff made the stay enjoyable but the general condition is poor.
2018 年 7 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Good
The WIFI was poor, NO shower bathtub only, hot water not functioned at bathroom. But the breakfast was great.
2018 年 6 月に 1 泊滞在

8/10 (良い)

Hoyee、Singapore

良かった点 : スタッフとサービス、客室の快適度
Great, affordable hotel near Nagoya!
Goodway Hotel is extremely affordable! Plus it's less than 5 mins away from Nagoya by car! The hotel has facilities like swimming pool, jacuzzi, wine bar with a pool table, and all are great! Breakfast buffet is also amazing. Thank you Expedia!!
2018 年 4 月に 2 泊滞在

2/10 (非常に不満)

Sarah、Singapore

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nightmare
It was such a terrible hotel, the aircon was not working and there was nobody around, pub is closed, ants were everywhere in the hotel, no cancellation allowed thus we were stuck there for two nights, street around the area was unsafe, worst toilet ever and i dont EVER want to step into this hotel ever again. On a side note deposit at 300k rupiah was ridiculous for such quality.
2018 年 4 月に 2 泊滞在

8/10 (良い)

satya、singapore

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Decent hotel.. but the restaurant staff are rude
Front office staff are pleasant. The restaurant staff are rude We asked for an omelette. It took atleast 30 mins and repeated requests to get one.
2018 年 4 月に 3 泊滞在

4/10 (不満)

Sin chong

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2-day Golf trip to Batam.
Very rundown condition. Corridor to room smells bad, mattress soft and sagging causing back ache, air conditioner not cold despite setting to 15deg C.breakfast ok.
2018 年 3 月に 1 泊滞在

8/10 (良い)

Suzana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Toilet cleanliness
I think the cleanliness of the toilet has dropped over the years. Discolored bath towels and only I tooth brush was given for double occupancy, need to ask to additional tooth brush.

8/10 (良い)

宿泊されたお客様

Ok hotel
Dont expect any wow factor, old & run down hotel, waiting area quite alot of mosquitos.. very nice and big bed.
2017 年 12 月に 2 泊滞在

6/10 (普通)

agnes 、Singapore

良かった点 : スタッフとサービス、客室の快適度
Decent and convenient
The hotel is decent, generally clean and hotel staffs are nice and helpful. However the pool and jacuzzi are not that clean, the sauna and steam room are okay. The room only provided one set of toiletries when there were 2 of us. When they make up room, towels were not changed though. Overall this hotel is good enough for the price. It is only about 5-8mins walk to Nagoya hill mall.
2017 年 12 月に 2 泊滞在

6/10 (普通)

LEE

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
40/100 room..not worth to be 4 stars..
Room was big but definitely a big difference compared to picture. The conditions of the room is probably 40/100 that’s what u can say. Bathtub has many black stain...hmm well overall the hotel buffet was great! Buffet was 80/100!
2017 年 12 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : 施設のコンディションと設備、客室の快適度
Unpleasant Stay
too noisy with the kids playing at the pool early morning
2017 年 6 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2017 年 6 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
No comment
Not good, from room to breakfast not up to standard

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Old hotel in Nagoya area
Hotel is indeed old. Running water was rusty and too yellow that we needed to transfer rooms.But all the staff in this hotel are great. Food here is also good and it's walking distance to Nagoya hill shopping center. Pubs are also just across the street

10/10 (非常に良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
4 star
good hotel, big rooms

6/10 (普通)

Shakirin

Breakfast limited... not much food... Toilet no floor mat... Toiletry not complete... Balcony is dirty...

6/10 (普通)

Mohsen

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Disappointed with the room given n Porter service
We had booked the hotel one month in advance and when we arrive, we were given a room which has a window that is facing a wall. When we were going to check out we had called for the Potter to help us with our bags. We left him with the handling of the bags. Board the cab with the samexamination Porter helping loading the bags and not realising anything wrong with one of the bags. Once we alight from the taxi we notice that the handle of the bag was broken. The Porter didn't even tell us that he had broke the handle of the bag while handling the bags.

6/10 (普通)

Meristika

Hotelnya nyaman meskipun bangunan dan properti nya sudah lama. Staffnya ramah

8/10 (良い)

irman

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2/10 (非常に不満)

Sappire、SG

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Last options for 2nd stay
Hotel is torn down. Toilet very dirty. Lots of mosquitos. The only n best good point is extreme best staff and transport services...

4/10 (不満)

visu、Singapore

気になった点 : 施設のコンディションと設備、客室の快適度
Unpleasant location
Food at the restaurnt not satisfactory. Looks very deserted.Spoilt basin tab

8/10 (良い)

Nurwati、Singapore

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Best Hotel,Good Location
Comfort,but food wise was more to Asian Cuisine. Hotel staff was frenly.

2/10 (非常に不満)

Ismail

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
"Goodway but its really a Badway"
Hotel is very old and everywhere creaked and broken, missing toiletries, smelly refrigerator, missing min bar, additional water bottle charged eight times normal price, stain and unhygienic towels, kids deep soaking bath tub, late check in not allowed, mattress are old and broken from bottom, buffet breakfast but nothing you will find after 9am and not good at all, broken toilet doors, only the thing some staff are ok and location is good. Overall its cheaper and not equivalent to single star hotel… I will neither stay anymore or recommend any one to stay in Goodway, I will recommend to stay in Da Vienna Boutique Hotel, Grand I Hotel, Allium Hotel, Nagoya Hill Hotel.

2/10 (非常に不満)

Vijay、Singapore

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not worth for 1 star even!
This is not a 4 star hotel. Lobby and all rooms are filled with cigeratte smell! Very dirty, Spring bed not mattress! Poor Staff! ...

2/10 (非常に不満)

yazid、spore

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
i was so dissapointed that i book a room n i be charged for 2 children n yet wen im asking the staff they say that breakfast only for 2, i paid 39 + , if i noe i jus take another room cost me $45 n get 2 breakfast n yet they say that they cnt gv for my children breakfast.The staff are not frendly show no smiling face even met other staff they dnt even wish the tenant gud moning or afternoon. the breakfast was the worst i experience, only few dish hv no choice jus eat.I hope the hotel can do something abt customer service n the room cleaniness n breakfast. i dnt tink so i wil sty the hotel anymore.Bad experience.

6/10 (普通)

james、singapore

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Smelling carpet
Unpleased smell, seems like come from carpet. Room is quite run down. Limited choices of breakfast.

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
not good..
Location is good. but room was not clean.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

4/10 (不満)

宿泊されたお客様

気になった点 : 施設のコンディションと設備、客室の快適度
Jadul
Bad cover jelek, ac tidak dingin, peralatan/furniture nya kelihatan jadul dan tidak terlihat seperti hotel bintang 4. Karyawan ramah dan makanan lumayan enak.

6/10 (普通)

Christopher、Singapore

気になった点 : 清潔度、施設のコンディションと設備
Weekend Break at Goodway Batam
Hotel is looking tired. The bathroom was small, and there many chips on the bath area. The shower curtain over the bath was far too long, and consequently very grubby and dirty at the bottom. Basically disappointed, obviously why the place is so cheap.

4/10 (不満)

Christopher、Singapore

気になった点 : 清潔度、施設のコンディションと設備
Goodway Staycation
Staff at The Goodway are pleasant enough. The hotel is looking very tired. I stayed in a junior suites, with a small bathroom that needs ripping out and replacing. For example, bath was chipped in several places, when using the sink taps, water splashed everywhere. The shower curtain was way too long for the bath, ergo showering was not a pleasant experience. Overall the ace is shabby, but it is cheap, so for a one night error where a you are going to do is play golf, go to the local bars it is adequate enough. But any longer than 2 days would be a nightmare.

6/10 (普通)

宿泊されたお客様

気になった点 : 客室の快適度

6/10 (普通)

Andrew

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
OK but lost its former glory
There are a few hotels like this in the location in the same price bracket (others are (too) much cheaper). Some of the other hotels in this bracket have been renovated and are much the better for it. Since they were all full I booked this one. It is adequate and I would go there again but only if the other hotels were full. It is old, very tired and in need of renovation. It should not be commanding the very high price that it does. You could easily identify many areas to make negative comments about (toilets cracked, bath chipped, paper thin bath towels etc.) and many will. Overall though, it was clean and did the job

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備
Hotel has good rooms, is clean although a little old, and is in a good location in the city, but check-out took half an hour with too few staff at the front desk.

8/10 (良い)

JOESAPHINE SHALENE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Below Average
Room was filthy. No bathtub nor free wifi.

6/10 (普通)

Mikee、Singapore

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
The money spend not worth and the bedsheets are dirty. Hotel too old but the customer service is nice.

6/10 (普通)

Muhammad Rezzal、singapore

Average stay
From the moment we entered the hotel till we depart,everything was average.No greetings from bell nor reception. Upon arriving into our rooms,room was clean and neat but lighting failure made the whole experience worse. It was already night when we arrive and it took them another 1hour for the technician staff to fix the wall light as they claim they had no spare. We waited in the room of darkness but to my thinking,why can't they just give me another room instead? Just poor judgment from hotel staff knowing the room has lighting failure but still proceed to give us the room. One other thing is their info email had no one attending to it,I've email my request on their info email weeks before my stay but no one actually get back to me.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nothing good about this hotel.
Travelled on 5th Dec for 2D1N, couple stay. First off, front desk staffs unfriendly. Requested for a smoking room, which I was expecting the room ordour to have a very strong smell of smoke but I was wrong, smell was ok in the room. Got king size bed, which u can tell it feels very old. Bathroom is terrible. Dirty bathtub, taps/shower head runs very little amount of water which is annoying! Ok, I read many negative reviews especially on the air conditioning - which is super right and I don't wish to go on abt this issue. And lastly, breakfast was horrible. Not that I wasn't thankful to have food on the table, but it was just disappointing. Not much of choices, had only slices of bread and left. Hotel is near to Nagoya Hill Shopping Centre, 5 mins drive but cost IDR 50k. Also, roughly 10mins drive to BCS Mall which cost IDR 60k. Despite the negative reviews read, I thought to give it a shot and go ahead with the booking. But sorry I will never return as they is nothing good there that makes me want to come back for another stay.

6/10 (普通)

Ng、Singapore

気になった点 : 清潔度、施設のコンディションと設備
Swimming pool is dirty

4/10 (不満)

Hans

気になった点 : 清潔度、施設のコンディションと設備

6/10 (普通)

Kelvin

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備
Run-down but still good value more a short stay
This place really needs a facelift. Rooms are fairly clean but you cannot help but notice the old & run down furniture. And the mattresses have lost their bounce (sagging in some parts). And can someone PLEASE look into the numbering of rooms! It's only 3 floors but seriously, the order needs to be looked at. Not much variety at breakfast. Checking out was a bit of a hassle as only 2 staff on duty. Requiring a deposit during check-in certainly did not help the situation as lot of time spent recounting the amount (especially the guests)