Staying hotel was good. However, I forgot bringing my property, so calling to hotel and asking whether they found it. They got me through to housekeeper, but phone message replied. I called hotel again and ask a front staff to confirm to housekeeper, but he said he had nothing to do about it, left a message to housekeeper, and waited for them calling me. And now there has been no call from hotel. I thought Ramada hotel is a relatively high standard hotel to give customer good quality service, but if something unusual happened and they did not make an effort to deal with it for customer, it is below standard. That really disappointed me.