屋外プール、プール パラソル

ザ ジャヤカルタ スイーツ バンドンの口コミ

3.5 out of 5
ザ ジャヤカルタ スイーツ バンドン
Jl Ir H Juanda 381 A, Bandung, West Java

口コミ

7.8

良い

評価 10 - 86 件の口コミ中 14 件が非常に良い" "
評価 8 - 86 件の口コミ中 47 件が良い" "
評価 6 - 86 件の口コミ中 19 件が普通" "
評価 4 - 86 件の口コミ中 6 件が不満" "
評価 2 - 86 件の口コミ中 0 件が非常に不満" "

7.6/10

清潔度

8.0/10

スタッフとサービス

7.4/10

設備とサービス

7.4/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 12 月に 2 泊滞在
Albert Jonasからの返信 (投稿日 : 2020 年 2 月 25 日)
Dear Mr/Mrs, We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the not too distant future. Best wishes, Family of The Jayakarta Suites Bandung

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
今ひとつ
ちょっと古くてサービスがあまりない
2019 年 12 月に 1 泊滞在
Albert Jonas からの返信 (投稿日 : 2020 年 2 月 18 日)
Dear Mr/Mrs, Thank you for your recent review. We do apologize for the unpleasant experience during your stay with us. Related department is concerned to take necessary action according to this matter. Your feedback also becomes our encouragement to make an improvement at our service and product quality. Hope we have the chance to show you our progress in the near future. Sincerely, General Manager of The Jayakarta Suites Bandung

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
nice hotel
good service, nice view. good breakfirst
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs, We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the not too distant future. Best wishes, Family of The Jayakarta Suites Bandung

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
落ち着くホテル
 高台に有って、夜は夜景が綺麗だった。シャワーだけでなく、バスダブもあったのが嬉しい。風が通って夏は涼しいだろうが、雨が降った後は、寒いぐらいだった。フィットネスは、狭くてマシンも少ないが、インストラクターが常駐していたのは、良かった。ヨガクラスは週末は無いのが残念。プールは子供連れに占領されて、少々うるさい。朝食は充実していたが、何せ宿泊者が多く、ゆっくりは出来ない。しかし全体的に気持ち良く週末が過ごせる処ではある。

8/10 (良い)

meme、ジャカルタ

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
お得感があります
この値段で、この施設であれば、大満足でした! 3家族で子ども6人連れて行ってきました。 今回は観光がメインの旅行だったので、「ホテルは寝るだけ」と あまり期待していなかったのですが、子どもの遊ぶ施設やプールが充実してたので、 大人もゆっくりできました。 お部屋も3部屋ともアップグレードしてもらったのもあり、快適でした。 夜景が綺麗なストーンカフェやシエナカフェまでも5分だったので、夕食は夜景を見ながら堪能。 その後は、プールサイドのガゼボで夜中までワインを飲んでました。 この値段でここまで楽しめれば、大満足です!

6/10 (普通)

Robert

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nothing to be recommended
2023 年 12 月に 3 泊滞在

8/10 (良い)

Mudita Lestari

2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Malcolm

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Older hotel but none the worse for that, very spacious room, not like the box you get in newer hotel
2023 年 6 月に 5 泊滞在
Rsvからの返信 (投稿日 : 2023 年 6 月 18 日)
Dear Mr MalcolmIt is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return.Best Wishes,General Manager of The Jayakarta Suites Bandung

10/10 (非常に良い)

Yeshie

2023 年 2 月に 1 泊滞在

8/10 (良い)

Anton

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 10 月に 1 泊滞在

8/10 (良い)

Bas

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
De locatie in de bergen is prachtig. Ook ligt het hotel vrij gunstig aan een hoofdweg tussen het centrum en mooie natuurgebieden ten noorden van Bandung. Lembang en de vulkaan Tangkuban Perahu zijn met eigen vervoer goed te doen. De kamers zijn enigszins gedateerd. De verdere voorzieningen (restaurant, zwembad) maken veel goed. Ook vriendelijk personeel.
2021 年 11 月に 3 泊滞在

8/10 (良い)

Hans Johan G

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful hotel with decent breakfast and good spa
Beautiful rice terraces around and close to lots of good restaurants. The staff was super friendly and the breakfast great.
2021 年 11 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I like the room with balcony. Overall good experience.
2021 年 10 月に 1 泊滞在

6/10 (普通)

Ahmad

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2019 年 12 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All good..
2019 年 11 月に 4 泊滞在
Albert Jonas - General Manager からの返信 (投稿日 : 2019 年 12 月 16 日)
Dear Mr/Mrs, We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the not too distant future. Best wishes, Family of The Jayakarta Suites Bandung

6/10 (普通)

宿泊されたお客様

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
hotel is spacious and old. I was upset that do NOT have iron and ironing boards to press my crumpled clothings . The receptionist even threatened that my iron will be removed by housekeeping if I brought it privately into the hotel room from outside. all laundry pressing have to be send to their laundry services; and billed later of course.
2019 年 7 月に 3 泊滞在
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs, We very much appreciate your comments regarding your stay at The Jayakarta Suites Bandung. It is always a pleasure to receive feedback. I am sure that this feedback will served as encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing and concerns. Sincerely, General Manager of The Jayakarta Suites Bandung

4/10 (不満)

tan

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
2019 年 6 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 6 月に 1 泊滞在
Setiawanからの返信 (投稿日 : 2019 年 6 月 10 日)
Thank you for staying at our hotel and your review

4/10 (不満)

Yadi、jl. dr.djunjunan pasteur bandung

良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス、客室の快適度
Hotel yg nyaman walaupun terkesan "OLD"
Sy dan keluarga menginap pada tanggal 3-4 April 2019 dikamar junior suit kesan pertama terlihat hotel ini memang hotel lama seperti yg di jakarta. Hotel bersih pelayanan ramah.Masuk kamar tambah terlihat moswl hotel lama. Kamar mandi hanya disediakan 1 bh sikatgigi dan odol.untung bawa sikat gigi krn umumnya hotel paati menyediakan 2 bh sikat gigi. Untuk breakfast lumayan enak namun tata letak hidangan terpencar jauh. Over all Jayakarta sebuah hotel yg lumayan nyaman tapi harus ditingkatkan untuk bersaing dg hotel hotel lain di Bandung.
2019 年 4 月に 1 泊滞在
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs Yadi, Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung. Best Wishes, Family of The Jayakarta Suites Bandung

8/10 (良い)

Ismail

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Mashad
Good overall except yr bed mattress are not comfortable
2019 年 3 月に 1 泊滞在
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs Ismail, Thank you for your recent review. We do apologize for the unpleasant experience during your stay with us. Related department is concerned to take necessary action according to this matter. Your feedback also becomes our encouragement to make an improvement at our service and product quality. Hope we have the chance to show you our progress in the near future. Sincerely, General Manager of The Jayakarta Suites Bandung

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Plugs are old and don't work on certain hours. My phone charger sometimes didn't&t work
2019 年 2 月に 2 泊滞在
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs, Thank you for your recent review. We do apologize for the unpleasant experience during your stay with us. Related department is concerned to take necessary action according to this matter. Your feedback also becomes our encouragement to make an improvement at our service and product quality. Hope we have the chance to show you our progress in the near future. Sincerely, General Manager of The Jayakarta Suites Bandung

10/10 (非常に良い)

Iskandar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Trip I Love RI (Reny n Iskandar) Nopember 2018
Pengalaman pertama kali nginep di The Jayakarta Bandung ini, sbb : 1. Pada saat cekin, dilayani dgn ramah 2. Suasana hotel nyaman n mewah 3. Kebersihan kamar n sekitarnya cukup baik 4. Tempat sarapan ok, menghadap ke taman dan kolam renang 5. Menu makanan variatif n enak 6. Pada saat cekout bonus mobil sudah bersih, trims yah pak Kalo ada rejeki akan nginep lg disini dengan kamar yg ada balkon nya biar buka pintu bisa liat taman n kolam renang serta view kota bandung di malam n siang hari
2018 年 11 月に 1 泊滞在
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs Iskandar Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung. Best Wishes, Family of The Jayakarta Suites Bandung

8/10 (良い)

Fafa、Jakarta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good old hotel
The hotel is better than i expected. Since it’s an old hotel, the design is not so modern but it’s still in nice conditiom. The room is considered big, and staffs were helpfull. I got a room (no.222) where the bathroom’s floor wasnt perfectly flat it made a puddle in the middle of bathroom. But other than that everything was ok. It was a nice experience staying in this hotel.
2018 年 9 月に 2 泊滞在
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs Fafa, We are very pleased and proud of your very positive feedback regarding your recent stay with us. Thrilled you enjoyed your overall stay at The Jayakarta Suites Bandung. Look forward to welcoming you back with us very soon. Best wishes, Family of The Jayakarta Suites Bandung

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
overall, it was okay
2018 年 9 月に 2 泊滞在
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs, Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and elighted that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon. Best wishes, Family of The Jayakarta Suites Bandung

8/10 (良い)

JEONG HOON

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
반둥에서 힐링하세요
호텔내 수영장도 있고 편안하게 쉴 수 있었습니다. 다만 아침 식사 메뉴, 노후화된 시설 등이 조금 아쉬움이 남네요..
2018 年 8 月に 2 泊滞在
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs Jeong Hoon, We sincerely apologize for the inconvenience caused which failed too meet your expectations. Pleased be assured that we are working on addressing the highlighted concerns to ensure better guest satisfaction. We look forward to welcoming you for a more seamless experience in the future. Sincerely, General Manager of The Jayakarta Suites Bandung

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
staff were very helpful. pool is very cold.
2018 年 8 月に 3 泊滞在
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs, We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the not too distant future. Best wishes, Family of The Jayakarta Suites Bandung

4/10 (不満)

Lin

気になった点 : 施設のコンディションと設備、客室の快適度
2018 年 7 月に 2 泊滞在

6/10 (普通)

BAMBANG NUGRROHO

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
Not so clean, some smell in the room, old furniture and bath equipment. Service is good, location is great.
2017 年 12 月に 1 泊滞在
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs Bambang, We very much appreciate your comments regarding your stay at The Jayakarta Suites Bandung. It is always a pleasure to receive feedback. I am sure that this feedback will served as encouragement to all of our staff as we strive to continuously improve the quality of our services. Together within, I am sorry that you have things did not meet your expectations. Please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing and concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, General Manager of The Jayakarta Suites Bandung

6/10 (普通)

Mohamad Bouzi

気になった点 : 施設のコンディションと設備、客室の快適度
2017 年 12 月に 2 泊滞在

8/10 (良い)

Fred、Breda, the Netherlands

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel.
Very fine hotel. Good food. Spacy rooms. Many conferences being hosted in the hotel. Sometimes difficult to get a cab.
2017 年 7 月に 4 泊滞在
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs Fred, There is nothing more rewarding than receiving such great comments from our guests. Thank you for staying at The Jayakarta Suites Bandung, thrilled to know that overall you had good stay experience with us. Hope to have you back with us very soon. Best wishes, Family of The Jayakarta Suites Bandung

8/10 (良い)

Sri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quite hotel, nice breakfast
Quite hotel, nice breakfast
2017 年 6 月に 10 泊滞在
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs Sri, Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and elighted that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon. Best wishes, Family of The Jayakarta Suites Bandung

8/10 (良い)

OMAR SAEED

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel is nice and recomended but. The only problem you may .face is when you request a taxi
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs Omar Saeed, It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return. Best Wishes, Family of The Jayakarta Suites Bandung

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Lovely holiday
Friendly staff with no pretensions. Fantastic massages, try the chocolate one!
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs, We can’t thank you enough for taking the time to write such wonderful review on Expedia. We are all delighted that you have enjoyed your stay so much, and we will be happy to share your post with the entire team. We surely are looking forward to welcoming you back soon. Best wishes, Family of The Jayakarta Suites Bandung

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Top hotel
Erg goed hotel. Ontbijt is grandioos. Zeer attente medewerkers.
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs, Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung Best wishes, Family of The Jayakarta Suites Bandung

6/10 (普通)

Ferry、Jakarta

Hotel lokasi yg bagus
Lokasi bagus utk belanja dan makan
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs, We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the not too distant future. Best wishes, Family of The Jayakarta Suites Bandung

6/10 (普通)

宿泊されたお客様

気になった点 : 施設のコンディションと設備
Hotel yg nyaman.
Kolam renang oke, tapi kebanyakan obat ka.poritnya, mata jadi pedih
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs, Thank you for your recent review. We do apologize for the unpleasant experience during your stay with us. Related department is concerned to take necessary action according to this matter. Your feedback also becomes our encouragement to make an improvement at our service and product quality. Hope we have the chance to show you our progress in the near future. Sincerely, General Manager of The Jayakarta Suites Bandung

10/10 (非常に良い)

rini、Jakarta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Secara keselurahan memuaskan...pelayanan yg baik, ramah dan bersahaja..banyak memberikan informasi bagi kita yg belum banyak tau wilayah kota bandung..kolam renang yg bersih, makanan sangat variatif. Rekoment banget utk bisa nginap lagi di The Jayakarta Hotel...
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs, Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung Best wishes, Family of The Jayakarta Suites Bandung

8/10 (良い)

laura、jakarta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good hotel
good ambience,good hotel,good room,good breakfast,good services,go overall
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs, There is nothing more rewarding than receiving such great comments from our guests. Thank you for staying at The Jayakarta Suites Bandung, thrilled to know that overall you had good stay experience with us. Hope to have you back with us very soon. Best wishes, Family of The Jayakarta Suites Bandung

8/10 (良い)

DODDI、Jakarta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
nice hotel
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs, We can’t thank you enough for taking the time to write such wonderful review on Expedia. We are all delighted that you have enjoyed your stay so much, and we will be happy to share your post with the entire team. We surely are looking forward to welcoming you back soon. Best wishes, Family of The Jayakarta Suites Bandung

8/10 (良い)

Gerard、zwijndrecht

良かった点 : スタッフとサービス、施設のコンディションと設備
aanrader
Aangenaam verblijf met goede service
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs, It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return. Best Wishes, Family of The Jayakarta Suites Bandung

6/10 (普通)

宿泊されたお客様

気になった点 : 施設のコンディションと設備、客室の快適度
Bisschen alt, gute Lage
Das Hotel ist nicht mehr das Neueste und könnte mal wieder gründlich überholt werden. Ansonsten ist es ganz brauchbar. Die Lage in Dago ist gut, das Personal freundlich und das Frühstück ausreichend.
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and delighted that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon. Best wishes, Family of The Jayakarta Suites Bandung

8/10 (良い)

Ronald、Indonesia

良かった点 : スタッフとサービス
Old fashioned joy
The front desk staff was friendly, spacious room, old style bathroom, various dishes for breakfast, and nice swiming pool. The only part for improvement was taxi availability because it was not always ready and must negotiate for the rate instead of use argometer
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs Ronald, We are very pleased and proud of your very positive feedback regarding your recent stay with us. Thrilled you enjoyed your overall stay at The Jayakarta Suites Bandung. Look forward to welcoming you back with us very soon. Best wishes, Family of The Jayakarta Suites Bandung

10/10 (非常に良い)

Pascal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Séjour idéal.
Séjour agréable, hotel situé un peu à l'extérieur du centre ville, environnement calme, reposant, vue sur la nature verdoyante, piscine, grand breakfast. Facile de rejoindre le centre par taxi, 15 mn.
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs, We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the not too distant future. Best wishes, Family of The Jayakarta Suites Bandung

10/10 (非常に良い)

yusply、BANDUNG

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
GOOD
baik dan sejuk GOOD
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs, Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung Best wishes, Family of The Jayakarta Suites Bandung

4/10 (不満)

Lia、Jakarta

気になった点 : スタッフとサービス、施設のコンディションと設備
Not good
When checked in I got a room which had not been cleaned up means sthing wrong with the system. And the swimming pool was very dirty. Old hotel doesn't mean bad maintain.
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs Lia, Thank you for sharing this review. Please accept our sincere apology for your unpleasant experience that you have had at our hotel. We are concerned with the issue that you have raised and we do not take this matter lightly. We have coordinated with respective department heads and take further actions to avoid the recurrence in the future. I will personally ensure that necessary improvement will be made. I truly apologize for the unfortunate event and I sincerely hope that you will give us another chance to make amends and make up for the disappointment. Sincerely, General Manager of The Jayakarta Suites Bandung

6/10 (普通)

johanny

8/10 (良い)

Eris Juni、Jakarta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel Jayakarta cukup nyaman untuk keluarga.
Kamar cukup bersih , Kolam renangnya bagus , enak buat keluarga, lokasi tidak terlalu jauh dari dago.
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs, We are very pleased and proud of your very positive feedback regarding your recent stay with us. Thrilled you enjoyed your overall stay at The Jayakarta Suites Bandung. Look forward to welcoming you back with us very soon. Best wishes, Family of The Jayakarta Suites Bandung

8/10 (良い)

Lily、Kuala Lumpur, Malaysia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful holidays
I enjoyed my stay in Bandung especially at your hotel which very strategic location where by near to the factory outlet. Will be visiting again and stay in your hotel again.
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs, Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and delighted that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon. Best wishes, Family of The Jayakarta Suites Bandung

8/10 (良い)

Faisal、Tangerang

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good service, clean room and great location.
It was great comfort to stay at the hotel.
Albert Jonasからの返信 (投稿日 : 2019 年 8 月 23 日)
Dear Mr/Mrs, It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return. Best Wishes, Family of The Jayakarta Suites Bandung

8/10 (良い)

embi、Singapore

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Presence not felt
All departments are excellent except the front desk, upon arrival i felt beinh ignored. They even forget my welcome drink despite being reminded. Beware of their official taxi queue at hotel entrance, asking for 200.000rp to railway stn/airport, claiming that theur taximeter is out of order. However, the F&B staff are wonderful.