Meeting facility

Reviews of Radisson Blu Hotel, Bamako

5 out of 5
Radisson Blu Hotel, Bamako
Aci 2000 Hamdallaye, Bamako

Reviews

7.4

Good

Rating 10 - Excellent. 22 out of 89 reviews" "
Rating 8 - Good. 35 out of 89 reviews" "
Rating 6 - Okay. 19 out of 89 reviews" "
Rating 4 - Poor. 8 out of 89 reviews" "
Rating 2 - Terrible. 5 out of 89 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Ilyes

Stayed 3 nights in Nov 2021

8/10 Good

Ilyes

Stayed 1 night in Nov 2021

8/10 Good

Ilyes

Stayed 7 nights in Oct 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing in particular
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel
great for business travellers
Stayed 10 nights in Apr 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2021

2/10 Terrible

Samera

Stayed 5 nights in Jul 2020

2/10 Terrible

Sheikh Bassirou

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Radisson Blu Hotel in the World
This is the worst Five Star betel I have ever slept in in my God giving life, everything in the hotel room and the building are falling apart. As to the restroom, I won’t even allow my do to use it. The hotel is so dirty that I had to checkout without sleeping there and the dirty hotel refused to issue me a refund.
Stayed 2 nights in Jul 2020
Response from Customer Care on Aug 17, 2020
Thank you for taking the time to write a review. We apologize that the cleanliness of the room and facilities was less satisfying at that time. Providing our guests with comfortable and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we may have missed the mark. Your observations will be directed to the hotel management for appropriate corrective measures that needs to be taken. We do hope you give us another opportunity to give you the excellent guest experience you have come to expect and deserve.

10/10 Excellent

Jennifer

Stayed 10 nights in Mar 2020

8/10 Good

Koulamnodji Abel

Stayed 5 nights in Mar 2020

8/10 Good

benedicte

Stayed 2 nights in Mar 2020

10/10 Excellent

Ian James

Stayed 1 night in Feb 2020

4/10 Poor

John

Disliked: Property conditions & facilities
Does Not Live Up To The Four Star Rating
Property is tired and in need up an update. Many things in my room were broken. I am a frequent world traveler and I understand that there will be occasional problems with a hotel room that can be tolerated – especially in a developing nation like Mali. However the number of and severity of problems with the room I was given was unacceptable and far below the standards I expect from a Radisson property. The common areas are also run down - several lights in the lobby were burned out, light fixtures in the pool were detached from the wall and floating by their wires, wall murals in the restaurant were peeling off the wall, atmosphere music in the restaurant was distorted due to broken speakers, etc., etc., Normally I can overlook things, but in a four star Radisson property, these are unacceptable. A VERY discomforting thing was the smoke detector in my room was covered with a plastic maintenance shield rendering it inoperable. Compromises in safety features is dangerous and intolerable. For the money, I would recommend staying at the Azalaï Salem or Grand Hotel. Even a stay at the lesser priced/rated Onomo Hotel was better maintained.
Stayed 2 nights in Feb 2020

10/10 Excellent

Khantho

Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
People are nice but the place could be cleaner for the price they are charging. Lights are too deem in room. The sink somehow sprinkles water on you because of the stopper at the center of sink. The tv channels are not organized. The telephone could be replaced it is dirty and missing a tag on a button that you can’t tell the function
Stayed 3 nights in Dec 2019
Response from General Manager on Dec 17, 2019
Dear Guest Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are so sorry to see you did not enjoy your overall experience with us. As our success is measured by how our guests evaluate our services and facilities, we want you to know that the feedback we receive are taken seriously. We have taken note of your comments and have shared these with our management team to review and make necessary improvements to ensure guests do not experience this in the future. While we understand that your stay was less than satisfactory, we hope that you would give us another chance to make your stay as best as it can be. Sincerely, General Manager Ilario Botta

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis
A secure location for rest! The service was excellent, rooms immaculate. The location? I am not sure of its convenience, unless you are doing business in town. The breakfast was excellent. I used this as a short recoup between business trips - the pool environment was extraordinary.
Stayed 1 night in Oct 2019
Response from General Manager on Nov 26, 2019
Dear Mr Michael Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are so sorry to see you did not enjoy your overall experience with us. As our success is measured by how our guests evaluate our services and facilities, we want you to know that the feedback we receive are taken seriously. We have taken note of your comments and have shared these with our management team to review and make necessary improvements to ensure guests do not experience this in the future. While we understand that your stay was less than satisfactory, we hope that you would give us another chance to make your stay as best as it can be. Sincerely, General Manager

8/10 Good

Funsho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Elie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service nice people
I find prices of services too expensive
Stayed 4 nights in Aug 2019

6/10 Okay

JOUANEDY

Liked: Cleanliness
Disliked: Staff & service
The hotel is quit expensive for what it is, looks gloomy and dark, not the standard expected from Radisson Blu, but due the situation in Mali a bit challenging to find better...
Stayed 3 nights in Jul 2019
Response from Guest Relation on Jul 13, 2019
Dear Mr Jouanedy Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are so sorry to see you did not enjoy your overall experience with us. As our success is measured by how our guests evaluate our services and facilities, we want you to know that the feedback we receive are taken seriously. We have taken note of your comments and have shared these with our management team to review and make necessary improvements to ensure guests do not experience this in the future. While we understand that your stay was less than satisfactory, we hope that you would give us another chance to make your stay as best as it can be. Sincerely, General Manager Ilario Botta

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place is tired and dark. It could use a renovation and some more attention to the small things. The breakfast is average and the room amenities lacking. The staff try, but they’re still not as polished as other properties in the chain where I have stayed.
Stayed 2 nights in Jun 2019
Response from Guest Relation on Jul 13, 2019
Dear Guest Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are so sorry to see you did not enjoy your overall experience with us. As our success is measured by how our guests evaluate our services and facilities, we want you to know that the feedback we receive are taken seriously. We have taken note of your comments and have shared these with our management team to review and make necessary improvements to ensure guests do not experience this in the future. While we understand that your stay was less than satisfactory, we hope that you would give us another chance to make your stay as best as it can be. Sincerely, General Manager Ilario Botta

8/10 Good

DANIELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Guest Relation on Jul 13, 2019
Dear Mrs. Daniela Thank you for your comment and always welcome you to Radisson Blu Kindly regards IlarioBotta General Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness
Just about ok for a business trip food quality down
Stayed 3 nights in May 2019
Response from Guest Relation on May 23, 2019
Dear Guest Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are so sorry to see you did not enjoy your overall experience with us. As our success is measured by how our guests evaluate our services and facilities, we want you to know that the feedback we receive are taken seriously. We have taken note of your comments and have shared these with our management team to review and make necessary improvements to ensure guests do not experience this in the future. While we understand that your stay was less than satisfactory, we hope that you would give us another chance to make your stay as best as it can be. Sincerely, General Manager Ilario Botta

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy. Price is reasonable. Limited dining.
Stayed 1 night in Apr 2019
Response from Guest Relation on May 7, 2019
Dear Guest Greetings, Thank you for staying with us and leaving a good review. We are glad to see that you had an enjoyable staying and we fulfill your expectations with our friendly professional service. We are hospitality professionals and thanks to good comments and appreciation from guest like yourself we are more motivated to strive to be always the best. Looking forward to welcome you back in the not to distant future. Kindly regards IlarioBotta General Manager

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and confortable
My visit was very pleasant...the staff were very friendly and always courteous .i highly revommend anybody to visit
Stayed 3 nights in Feb 2019
Response from Seydou on Mar 5, 2019
Good day Dear Ryan. We thank you for your trust to us.

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Feb 2019
Response from Guest Relation on May 3, 2019
Cher Client Nous vous remercions pour votre commentaire et nous vous souhaitons toujours la bienvenue Directeur Général Ilario Botta

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Ok Hotel
It was ok!
Stayed 1 night in Dec 2018
Response from FOM on Dec 10, 2018
Dear Mr. Thank you for your comment and always welcome you to Radisson Blu Kindly regards IlarioBotta General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, very neat and helpful Team
Stayed 2 nights in Nov 2018
Response from Guest Relation on Nov 23, 2018
Dear Mr Greetings, Thank you for staying with us and leaving a good review. We are glad to see that you had an enjoyable staying and we fulfill your expectations with our friendly professional service. We are hospitality professionals and thanks to good comments and appreciation from guest like yourself we are more motivated to strive to be always the best. Looking forward to welcome you back in the not to distant future. Kindly regards IlarioBotta General Manager

6/10 Okay

Verified traveler

Stayed 3 nights in Nov 2018
Response from Guest Relation on Nov 23, 2018
Thank you for your comment and always welcome you to Radisson Blu Kindly regards IlarioBotta General Manager

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the price or hassle
They charged me for an extra night when I changed the dates of my stay a week before I was to check in. Then, they would not honor the prearranged rate with the USG without my cancelling my reservation entirely and having it booked by the USG directly. The condition of the rooms is deteriorating. You can tell it used to be a nice hotel but lots of things are broken and it doesn’t look like there is any push to fix things when they break. The spa is just OK and the rates are very expensive for Bamako. The food is the same. It’s acceptable but way too expensive. The service was polite and attentive, but they were not at all accommodating about a billing problem. I won’t be staying here again.
Stayed 6 nights in Sep 2018
Response from Géneral Manager on Sep 22, 2018
Dear Mr. Brian, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are so sorry to see you did not enjoy your overall experience with us. As our success is measured by how our guests evaluate our services and facilities, we want you to know that the feedback we receive are taken seriously. We have taken note of your comments and have shared these with our management team to review and make necessary improvements to ensure guests do not experience this in the future. While we understand that your stay was less than satisfactory, we hope that you would give us another chance to make your stay as best as it can be. Sincerely,

4/10 Poor

Verified traveler

Stayed 6 nights in Jun 2018
Response from Directeur Général on Dec 11, 2018
Cher Mr/Mme Nous vous remercions pour votre commentaire et vous souhaite toujours la bienvenu au Radisson Blu Cordialement Directeur Général Ilario Botta

2/10 Terrible

Jake, philadelphia

Disliked: Staff & service, property conditions & facilities, room comfort
Broken Air Conditioner, no hot water, rude staff, did not take Amex, ATM did not work part of the time, staff lied about free shuttle, strongly suggest finding any other hotel in Bamako. I travel for work and have spent over 1000 days in hotels in the last 10 years. This is the worst hotel experience I have ever had.
Stayed 4 nights in Apr 2018
Response from General Manager on Apr 23, 2018
Dear Mr. Jake We thank you for sharing with us your remarks about your stay with us. We care about the satisfaction of our guests and strive to provide them with a rewarding experience. We are really sorry that you have not been satisfied with your stay with us overall. Since our success is measured by how our hosts rate our services and facilities, we want you to know that feedback is taken seriously to make necessary improvements and to prevent others from experiencing this experience. the future. Although we understand that your stay was not so good, we would hope you would give us another opportunity to make your stay as good as it could be. Sincerely, IlarioBotta General Manager

6/10 Okay

michael

Liked: Cleanliness, room comfort
Arrived at 3am as planned and checked out at 10am Excelent WiFI at night but no Shower and towel rods broken off
Stayed 1 night in Jan 2018
Response from IlarioBotta General Manager on Jan 23, 2018
Dera Mr Michael Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. Kindly regards

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Overpriced 2 star place to be avoided
This hotel is hugely over-priced : accommodation costs double what it is worth, food and beverage has European prices for very low quality, the sauna/hammam has to be paid for (by hotel guests !). The standard should be much higher for prices close to 200 euro per night. Everything that this hotel has on offer is just very average. It does not meet basic standards. The following are quality issues that have arisen in a short 12 day stay. 1. Security. Above all, for a place where 25 or so people died in a major assault in 2015, the security is full of potential breaches, e.g. emergency exits are unusable because the doors fell into the locks (broken), electricity went away for a full night without any corrective action being taken unless after contacting the reception, outsiders can just jump over the neighbours' walls, security screening is ineffective, UN peace keepers were spotted a few times (maybe three times) and then were invisible in-house (they are chatting outdoors all the time, and smoking), twice I have seen armed guys that were visibly probably not even 17 years old (probably external security companies). 2. Room : not enough light ; bath tub stopper not working ; toilet does not stop leaking water ; air conditioning not cooling the room and making a lot of noise, towels smelling heavily and not fresh, fridge cooling insufficiently. 3. Breakfast : every day exactly the same on offer. Warm dishes almost inedible. Waitresses sneak under your arms to take away you
Stayed 2 nights in Dec 2017
Response from Customer Care on Dec 28, 2017
Thank you for taking the time to write your review. We regret to hear you were dissatisfied with your stay. We apologize you were disappointed with the security, as well as the cost of the food and your stay. We appreciate your comments and have shared your feedback with hotel management to review.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A let down
I travel a lot and am in hotels most of the year and this was one of my least favourite experiences. 1) I emailed and the hotel confirmed an airport pickup. No one showed up. I called the hotel and they told me to get a taxi. 2) The light in the toilet (mirror) was not 100% functional. I could not shave and even after asking 3 times, this was not fixed. 3) the rooms are nice but not well designed. They are very dark, the toilet paper dispense is right by the commode and you cannot sit straight without your leg hitting it. 4) there is no shower (so no "quick" shower possible) and the hand shower had sand that came out with it. No shower curtain means a wet bathroom everytime. 5) The service was either really nice or just awful. I observed that this was person specific. I was helped by very helpful and smiling staff but then was met with complete indifference and attitude by others. 6) I asked for a late checkout and was given 3 separate options by 3 people (and never took late checkout in the end). These included paying by the hour, paying a half day or getting it for free. 7) When I asked if I could have a shower before leaving for the airport (I stayed in the lobby the afternoon I checked out) I was directed to the outdoor pool showers. Really?!! Positives include the food was good and the security seemed great. I wont be staying here again.
Stayed 6 nights in Nov 2017
Dear Guest, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the conditions and the cleanliness of the room you received. We would also like to apologize for all the problems you have come across with the pick-up service and checking out of our hotel and if our staff members were not helpful enough and were not able to address your concerns.We appreciate you bringing this matter to our attention as it helps us improve our customer service. We hope you will give us another chance in the future.

6/10 Okay

abathina

Disliked: Cleanliness, staff & service
Money to burn
My stay was over all ok , the service is good , little too pricey for what they offer , the staff is warm and welcoming, the security at the hotel is too overwhelming sometimes missing common sense , the hotels have too many rules for it patron , have to pay extra for overnight visitors ,
Response from Guest Relation on Dec 12, 2018
Cher Merci de prendre le temps pour partager votre expérience récente avec nous. Nous vous présentons nos sincères excuses s'il y a eu déficits avec notre service d’étages et si le niveau de nuisances sonores vous a incommodé. Vos commentaires sont fortement appréciés et soyez rassuré que qu’ils seront pris en considération pour mieux vous servir. Encore merci pour votre franc retour et nous espérons vraiment que vous nous donnerez une autre chance de vous accueillir de nouveau. Sincèrement, Faith R

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice for your stay in Bamako
Without a doubt the Radisson Blu is the best location to stay in Bamako! The events in 2015 have prompted significant enhancements to the physical security of the facility making this the best choice for your stay. The staff is eager to please and respond quickly to your requests. I didn't travel out of the hotel area and was quite content with staying on the property for my short stay. The hotel is in need of an upgrade. The furnishings are aged but still very serviceable. I kept my room at a chilly 19/20 C which keeps the mosquitos away. Remember this is Bamako and mosquitos are a fact of life. I didn’t experience any issues here as a result. Great shower with awesome water pressure and plenty of hot water. Clean bathroom and acceptable towels that although aged were soft, not scratchy. Two bottles of water in the room each day which were used for brushing teeth, drinking and making coffee. I would order a large bottle of water in the restaurant and take back to the room for additional water (I like my tea and coffee). There is an electric tea kettle in the room. The room also has an electric trouser butler to press your trousers. Definitely would choose the Radisson on my next trip.
Response from Guest Relation on Dec 12, 2018
Cher Merci de prendre le temps pour partager votre expérience récente avec nous. Nous vous présentons nos sincères excuses s'il y a eu déficits avec notre service d’étages et si le niveau de nuisances sonores vous a incommodé. Vos commentaires sont fortement appréciés et soyez rassuré que qu’ils seront pris en considération pour mieux vous servir. Encore merci pour votre franc retour et nous espérons vraiment que vous nous donnerez une autre chance de vous accueillir de nouveau. Sincèrement, Faith R

6/10 Okay

George

Liked: Cleanliness, staff & service, room comfort
Nothing too special.
All restaraunt meals were Buffet, and not of the highest quality and very expensive for what they were. No master card acccess from the hotel auto bank. Staff in the shops are more interested in their cell phones than serving a customer. So called Hotel Taxis are not very different to other taxis and very expensive.
Response from Guest Relation on Dec 12, 2018
Cher Merci de prendre le temps pour partager votre expérience récente avec nous. Nous vous présentons nos sincères excuses s'il y a eu déficits avec notre service d’étages et si le niveau de nuisances sonores vous a incommodé. Vos commentaires sont fortement appréciés et soyez rassuré que qu’ils seront pris en considération pour mieux vous servir. Encore merci pour votre franc retour et nous espérons vraiment que vous nous donnerez une autre chance de vous accueillir de nouveau. Sincèrement, Faith R

8/10 Good

jhtroaming

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nice hotel given the location...not in town center
Hotel is nice overall. Staff at the reception are pleasant. The room I had was kind of unusual in shape, had a bar in one corner (not stocked of course) with a working refrigerator, a tiny balcony overlooking the parking lot, a desk with a TV above it, a bare bones sofa across from the TV. Bedroom is adjacent and bathroom with tub and rainfall shower and main sink is just to the left of the bedroom. Lots of closet/storage space and in room safe. Floors of room were not well cleaned, when I got on the bed my feet had debris which showed up on the bedding including hair that was definitely not mine. I spilled a bit of water on the floor in the living room and when I wiped it up, the tissue came back filthy. Other than that, the room was very nice. Room service food is ok. Gym is fine as well though some of the machines were out of order. There is an ATM machine in the lobby.
Stayed 3 nights in Aug 2017
Response from General Manager on Sep 4, 2017
Greetings Thank you for staying with us and leaving a good review and also exposing what you liked as well as what fell below your expectations. We are glad to see that you had an enjoyable staying and we fulfill your expectations with our friendly professional service. We are hospitality professionals and thanks to good comments and appreciation from guest like yourself we are more motivated to strive to be always the best. Looking forward to welcome you back in the not to distant future. Kind regards Ilario Botta General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel could use some lighting in the rooms. I had difficulty getting room service The reception staff was courteous and helpful. The Hoel driver knew the town and I felt safe being driven back to the airport in the van
Response from Guest Relation on Dec 12, 2018
Cher Merci de prendre le temps pour partager votre expérience récente avec nous. Nous vous présentons nos sincères excuses s'il y a eu déficits avec notre service d’étages et si le niveau de nuisances sonores vous a incommodé. Vos commentaires sont fortement appréciés et soyez rassuré que qu’ils seront pris en considération pour mieux vous servir. Encore merci pour votre franc retour et nous espérons vraiment que vous nous donnerez une autre chance de vous accueillir de nouveau. Sincèrement, Faith R

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Experience in Bamako
The breakfast menu is not good
Stayed 3 nights in Jun 2017
Response from Guest Relation on Dec 12, 2018
Dear Thank you for your comment and always welcome you to Radisson Blu Kindly regards IlarioBotta General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
The foods are not so good
Stayed 2 nights in Jun 2017
Response from Guest Relation on Dec 12, 2018
Dear Thank you for your comment and always welcome you to Radisson Blu Kindly regards IlarioBotta General Manager

6/10 Okay

Brian , Ghana

Disliked: Staff & service
Radisson Blu in name only
Arrived on the Monday 3rd April and the restaurant opened at 18.30. I went in at 18.40 and the buffet food was already cold and dry. The restaurant manager explained as I walked in that it was self service, which I already knew. This was his last attempt at serving until I asked for the bill. I signed and he asked "where is my tip " which made me feel uncomfortable because in my book, good service deserves a tip, not for just being in the same room.Next night I decided on room service. the phone didn't connect so I had to go to reception to place the order. The desert I wanted was not available and some 50 mins later my steak arrived. burnt on the outside raw on the inside accompanied by reheated chips, when I had ordered dauphine potatoes and sauteed carrots. The meal looked and tasted disgusting. Wednesday I decided on Pizza .. surely this would be adequate ... wrong .. so the best tip is do not eat food in the hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Guest Relation on Dec 12, 2018
Cher Nous vous remercions pour votre commentaire et vous souhaite toujours la bienvenu au Radisson Blu Cordialement Directeur Général Ilario Botta

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Preferred Hotel Short or long stay
The Standards are the same at every Radisson irrepective of the location

6/10 Okay

Tufa

Liked: Cleanliness, room comfort
Not a standard Radisson
This is my 3rd Radisson, in different countries. And this is of the least quality in many different ways. The shower head in my room as well as the room my collegue stayed in were not stable. You have to hold it all the time. The breakfast choice is very limited, the location is not that great.
Response from Guest Relation on Dec 12, 2018
Dear Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are so sorry to see you did not enjoy your overall experience with us. As our success is measured by how our guests evaluate our services and facilities, we want you to know that the feedback we receive are taken seriously. We have taken note of your comments and have shared these with our management team to review and make necessary improvements to ensure guests do not experience this in the future. While we understand that your stay was less than satisfactory, we hope that you would give us another chance to make your stay as best as it can be. Sincerely,

6/10 Okay

Marwan , Montreal, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
Not a big choice in Bamako. This is a safe and clean place. Pool is very nice though I didn't have time to try it

6/10 Okay

Verified traveler

Response from Guest Relation on Dec 12, 2018
Cher Nous vous remercions pour votre commentaire et vous souhaite toujours la bienvenu au Radisson Blu Cordialement Directeur Général Ilario Botta

8/10 Good

Verified traveler

Liked: Staff & service
Standard Hotel with very expensive prices
I dont think this hotel deserves the Radisson Blu hotels stamp. The security has been beefed up after they had an incident which I appreciate. However, the hotel itself in terms of cleanliness still leaves much to be desired. However, if you are in Bamako you do not have many choices which I am sure the owners know and understand. The pool was nice and the rooms were uniquely designed. In any other city they could not charge these prices and provide such a low quality product. One thing I can say is the staff was very helpful. Can not praise them enough.
Response from General Manager on Aug 12, 2016
Dear Guest, We really thank you for your interest and your stay in Radisson Blu Hotel Bamako. We wil be all the at your entire disposal for your next stay. Best regards.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Guest Relation on Dec 12, 2018
Cher Nous vous remercions pour votre commentaire et vous souhaite toujours la bienvenu au Radisson Blu Cordialement Directeur Général Ilario Botta

10/10 Excellent

Krister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Guest Relation on Dec 12, 2018
Cher Nous vous remercions pour votre commentaire et vous souhaite toujours la bienvenu au Radisson Blu Cordialement Directeur Général Ilario Botta