Reception

Reviews of Granados Park Hotel

4 out of 5
Granados Park Hotel
Estrella esq/ 15 de Agosto, Asunción

Reviews

8.6

Excellent

Rating 10 - Excellent. 75 out of 149 reviews" "
Rating 8 - Good. 46 out of 149 reviews" "
Rating 6 - Okay. 22 out of 149 reviews" "
Rating 4 - Poor. 2 out of 149 reviews" "
Rating 2 - Terrible. 4 out of 149 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nafees

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
Great hotel with awesome services, wonderful people and great locations. Thank you!
Stayed 2 nights in Dec 2023

10/10 Excellent

Radhika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, convenient and no issues
Stayed 2 nights in Sep 2023
Response from Luis Ricardo on Nov 5, 2023
Thanks for your feedback

10/10 Excellent

Amin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I always stay in Granados Park when I need to be in the center of town and/or when I need flexibility. The Hotel is always good at accommodating my needs. It has a nice classic look of luxury. It's an older hotel. But the staff is always very accommodating.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tremendous Bargain in a Beautiful, Modern Hotel
The hotel is beautiful, and is in a very convenient location for someone with business in Asuncion. The staff was very helpful, and even though there was not always an English speaker present, they went out of their way to help and find answers. The room was very clean, very-well appointed, and serviced by housekeeping daily. The breakfast and lounge areas are very beautiful and spotlessly clean. There is a grand old Roman Catholic Church within about three blocks (easy walking distance), and Sunday Mass is at 11:00. Our room was at the extreme southeast end of the building, and during a couple of nights there was noise from a nearby nightclub, but it was tolerable. Also, the water was not quite as hot as some are accustomed to, but that is not unusual in Paraguay. The room was inexpensive and was a tremendous bargain - I did not want to leave, and would be very pleased to stay there again!
Lobby/Lounge Area
Dining Room (Breakfast in included)
Hallway leading to our room
Separate commode/bidet room and shower room
Stayed 5 nights in Jun 2023
Response from Luis Ricardo on Jun 19, 2023
Thank you for taking a few minutes of your valuable time to leave us your opinion. We are very happy that you had a pleasant stay with us. We look forward to seeing you on your next visit to Asunción.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
I stay in this hotel many times during the year . It is comfortable and spacious but needs an overhaul specially in bath and gym . Service is good , breakfast and food are great ! Location , for somebody who wants to stay in the downtown area, is great , too.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019
Response from Romina González Ejecutiva de Reservas on Dec 10, 2019
Buenas tardes, Gracias por el tiempo de calificarnos y dejar sus comentarios, lo apreciamos bastante. Nos complace saber que su estadia fue agradable. Esperamos contar con su visita en un futuro cercano. Quedamos a entera disposición.

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
First class hotel in central location, helpful staff, clean, quiet.
Stayed 1 night in Jul 2019
Response from Ruth Larrosa - Sales Manager on Jul 12, 2019
Dear guest! We are so glad to know that you enjoyed your time with us. We hope next time you come to Asunción, you will choose us again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay , comfortable rooms very spacious , excellent breakfast and friendly people
Stayed 4 nights in Jul 2019
Response from Ruth Larrosa - Sales Manager on Jul 12, 2019
Dear guest! Thank you for you comments! We hope next time you´ll choose us again!

6/10 Okay

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Jun 2019

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, room comfort
Overall nice and comfortable hotel. Gym should be overhauled
Stayed 3 nights in May 2019
Response from Ruth Larrosa - Sales Manager on Jun 29, 2019
Estimado Huésped! Gracias por sus comentarios. Los mismos son comunicados a la Gerencia, y nos ayudan a mejorar. Lo esperamos siempre!

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
The location is really good. The hotel is in poor condition and on disrepair. AA doesn't work, staff provided services that ruined my cloth. We ended up leaving after the second night to another hotel. NEVER EVER BOOK AGAIN
Stayed 14 nights in Feb 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff.
I really liked the Granados Park Hotel. The location was right in the heart of Asuncion Centro and was convenient to sights, food, and shopping. The staff was very friendly. Although the hotel is a bit older, I found that to be part of its charm. Also, it had a good fitness center, pool, spa on the roof.
Stayed 3 nights in Jan 2019

8/10 Good

Edith, Los Angeles US

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in the historic part of Asuncion. Convenient location to walk sites. Room were clean and staff friendly; nice breakfast
Stayed 3 nights in Dec 2018

10/10 Excellent

Rod, Washington, DC

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional hotel. Beautiful inside, classy, with wonderful pool area. Really top class.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, room comfort
Pleasant stay
Overall good . Nice big room, very good internet, clean and excellent breakfast . Gym needs to be overhauled , some of the equipment is old and not working very well
Stayed 3 nights in Sep 2018

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service!
Service was wonderful. The rooftop terrace was a pleasant surprise.
Stayed 3 nights in Jun 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast included
Free breakfast was amazing and always is amazing. Staff is always super friendly. The neighborhood is not horrible, just not very touristy.
Response from Reservas on May 4, 2018
Gracias por visitarnos! Estamos contentos de que hayan tenido una estadía placentera. Los esperamos en una próxima visita.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hotel is overall good to very good . Clean, good service, excellent food and , for business, good location. Internet is good but there is no business center . A lot of electricity black outs ( not hotel fault) but hotel should have a stronger private electricity generator . Gym should be updated !
Stayed 3 nights in Jan 2018
Response from Reservas on Feb 21, 2018
Gracias por elegirnos! Lo esperamos en otra pronta visita a Asunción.

10/10 Excellent

Elena V.

Excellent !!!
Beautiful rest, good service, polite and kind staff, great breakfast. I liked everything very much!
Stayed 1 night in Jan 2018

6/10 Okay

JUAN CARLOS, LA PAZ

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice and very confortable rooms
The best thing in this hotel is the huge rooms and very confortable beds. Although the hotel is located in a rush street, there are no noise in the room because of the anti sound windows. The building is very old but you can notice the recent improves. The bathroom are awesome. You have a beautiful pool in the roof and the gym, including sauna and a hot tube, all of them very clean. Small things that I did not like, staff hospitality, a very few plugs to charge computer or cellphones in the room, I found in the frigobar bottles opened. In spite of I am a gold member I did not receive any privilege offered.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Staff & service
I would not stay there again
Hotel has great location and was clean but it is tired, the bed was not comfortable and the staff are not super helpful. However, hot water and wifi were good and it was quiet.They also nickel and dime you, I was charged for some milk to have with my coffee in the room despite them not providing creamer. I would not stay there again.

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of things close by and in the heart of the city

10/10 Excellent

Michael, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't be better
Asunción isn't the nicest area in terms of cleanliness, high-end amenities, etc, but this hotel was a great respite while still allowing you to experience the real Asunción just outside he doors

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Overall good, but could use training and upkeep
Goods: Staff very accommodating; Breakfast was varied between eggs, excellent bacon, cooked veggies plus a variety of breads, pastries and fruit; rooms are large; decor is unique in lobby (Tibetan furniture and buddha statues); a free massage for every 3 nights stay; beds comfortable. Bad: Some staff could use some hospitality training since certain people lacked professionalism (masseuse as an example); despite the hotel's attempts to be SHOWY, when you take a closer look, things are lacking. They spend way too much on decor and appearances, instead of upkeep (nearly all the gym equipment is broken, the massage chairs were both broken, the jacuzzi, which they promote was broken/unavailable the entire week, etc.). The hotel appeared to be absolutely full with staff that the staff didn't know what to do with themselves, but hang out, sleep on the couches in the lobby, etc.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Honeymoon
Registering was disapointing. They did not find the expedia reservation. Once in the room they gave me a double bed room. I request to change it. 15 min latter they've got other one bed room.... but there was some bugs in the bed the head of room service witnessed the bug and quickly look for an other room after my request to change it. As a compensation they send me a champagne (1lt) bottle. Breakfast was nice. Good fitness room and also the swimming pool at the top of the building.

6/10 Okay

Pedro , Paris

Disliked: Cleanliness, property conditions & facilities
Big rooms but old dated hotel
Nice location in the center but the hotel is quite outdated. Once upon a time it was a great hotel.

10/10 Excellent

san andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and pleasent to stay in your hote
I love your food and the area, as well the services. I enjoy every minute, your staff was very nice, polite and most able very friendly.

10/10 Excellent

Pupy, Miami, Fl. U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
I would recommend it as an excellent Hotel very close to everything and with the Bolsi restaurant close to it.

4/10 Poor

Emiliano

Disliked: Staff & service, room comfort
noisy night
I was in Asuncion in a business trip, second time in this city and had a horrible night in this hotel. They had an all night party below my room, in the lobby, I called the reception several times in the night to the stop the music or change my room, they just offered apologies and told me they will stop the music, but nothing happened. When I finally go downstairs at 2 am in the morning I found many other guest complaining. Finally the party ended at 3am, but I had to cancel two meetings that morning because I couldn't sleep most of the night. After having breakfast I ask for the manager, made a complaint and decided to leave the hotel, but they refused to reimburse the upcoming night I have already paid! something really crazy, thanks to hotels.com they refund my night and I booked another hotel, don't go to this place, my worst expirience ever.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Free Transfer in from airport was not provided due to written comunications are not read by hotel staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Convenient hotel, good location in downtown Asuncion. Quiet rooms and good internet service

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was awesome place to stay. The staff seems very in-experience and not will inform.

4/10 Poor

J, Miami

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Hotels description from photograph are a big mistake sometimes ..., and this is not the exception ... DO NOT ask for hotel taxis or hotel transportation. NO ONE is going to tell you how expensive that "service" is ..., in fact, is not fantastic service, is just another old car just with air conditioning but cost is 8 or almost 10 times the taxis you can pick in the Street ... Old romos, old ammenities, old eveything.

10/10 Excellent

James, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to Stay in Paraguay
Very friendly staff. Great breakfast. Clean rooms. I'll stay there again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel in the middle of downtown Asuncion
Nice hotel and friendly staff. Although there were signs everywhere indicating fast wifi was available everywhere, the truth is that I could only use reliable wifi in the lobby. The room was very spacious and comfortable. Breakfast had limited choices but was OK.

6/10 Okay

mario, Florida

Liked: Cleanliness, staff & service
short visit
short visit not much time at the hotel. It is well

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice if staying downtown
Room was very comfortable. Wifi was fast. Bfast fruit and breads/dessert choices was impressive. Would stay here again if I returned to downtown Asuncion.

8/10 Good

FM, Montevideo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel! Nice and friendly staff. Very nice rooms, very comfortable and clean. Good breakfast and fitness center. Well located downtown.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great service and the breakfast is good!

10/10 Excellent

Marc, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful room and hotel. I booked it having no prior knowledge of Asuncion. The slightly higher price compared to other area hotels is more than worth it. Enormous room and very comfortable. Taxi's are dirt cheap in the city, making the downtown location practical regardless of where you're going the next day. When I return to Asuncion, I will stay here again.

10/10 Excellent

Ibrahim, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Very clean, extremely fast internet, and a fantastic breakfast. I've already booked it again for my next trip in September.

6/10 Okay

Ricardo, Miami

Hotel Granados, Best Place
good location, nice staff, exquisite meals, near cultural places