ピロートップベッド、セーフティボックス (室内)、デスク、ノートパソコン用作業スペース

コンフォート イン & スイーツ アルバカーキ ダウンタウンの口コミ

3 out of 5

口コミ

8.2

とても良い

評価 10 - 1004 件の口コミ中 428 件が非常に良い" "
評価 8 - 1004 件の口コミ中 339 件が良い" "
評価 6 - 1004 件の口コミ中 120 件が普通" "
評価 4 - 1004 件の口コミ中 60 件が不満" "
評価 2 - 1004 件の口コミ中 57 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.2/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

6/10 (普通)

Kiyohito

家族旅行
Normal
可もなく不可もなくでした。
2021 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2021 年 6 月 1 日)
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 (良い)

SB、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
バス停が近くにあるので市街地に行くのには便利だが、郊外にあるので周辺には飲食店などは少ない。
2018 年 11 月に 3 泊滞在
Managerからの返信 (投稿日 : 2018 年 11 月 18 日)
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 (良い)

Hina、Los Angles

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
普通に普通のホテル
普通に普通のホテルでした。汚いと思うこともなければ、特別綺麗なわけでもないホテル。 冷蔵庫と電子レンジがなかったので、部屋を変えてもらいました。 結局レンジはなかったけど、冷蔵庫のある部屋に変えてもらえました。

10/10 (非常に良い)

Dawn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Sherri

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Ronald、Sault Ste. Marie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was an amazing stay close to everything and the staff was awsome
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Hello Ronald,We are thrilled to hear you had an amazing stay with us and enjoyed our convenient location. Our team works hard to provide exceptional service to all our guests. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 (非常に良い)

Celina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy serviciales. Desde que llegamos nos ayudaron con todo lo necesario hasta que nos fuimos. La amabilidad de los encargados fue lo mejor, no recuerdo sus nombres pero son una pareja. Esta muy bien situado. El hotel está bastante bonito y cerca de restaurantes. Volvemos pronto. Gracias.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Hello Celina,Nos alegra saber que disfrutó de la amabilidad y ubicación de nuestro hotel. Agradecemos sus amables palabras y esperamos darle la bienvenida nuevamente en un futuro cercano.

10/10 (非常に良い)

Coley

良かった点 : スタッフとサービス
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Hello Coley,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 (非常に良い)

Suzanne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We discovered a great nearby restaurant that was open til 9...Cosmos.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Suzanne,We're thrilled to hear you enjoyed dining at Cosmos! It's fantastic that you were able to explore the local culinary scene during your stay with us. If you have any more exciting discoveries to share, we'd love to hear about them. Thank you for choosing to stay with us.

10/10 (非常に良い)

Laurie

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Delightful staff on the overnight shift.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Hello Laurie,We're thrilled to hear you had a positive experience with our overnight team. We aim to provide exceptional service throughout your stay. Thank you for acknowledging our dedicated staff members.

10/10 (非常に良い)

Laura、Meridian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The facility is quiet and convenient but unfortunately not in a very nice part of town. Lots of homeless people and weed dispensaries.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Hello Laura,We are pleased to hear you found our hotel quiet and convenient for your stay. We regret any discomfort caused by external factors beyond our control. Your feedback is valued and we hope to welcome you back for an improved experience.

8/10 (良い)

Antoni

2024 年 3 月に 5 泊滞在

10/10 (非常に良い)

William、Franklin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Clean. Comfortable.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello William,We are pleased to hear that you found our hotel clean and comfortable. Your feedback is appreciated and we hope to welcome you back soon.

4/10 (不満)

Elizabeth

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Regret booking this place online before getting into the area. The property seemed well reviewed and was located around well reviewed breweries, so I assumed the area was decent and catered to road trippers. The area around it is less than desirable, which is in a shady industrial park, we felt unsure about the parking lot, thankfully it was well lit. The front desk person checking us in was very nice and professional, but when we got into the room we had stained sheets and could hear every move and step the people above us were making. From now on when road-tripping we won’t book until we drive into an area and get a better feel for where the hotel is.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello Elizabeth,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team strives to provide a welcoming environment and we're glad to know the front desk service met your expectations. Your comments about the area and room condition will be reviewed internally. Observing a property in person before booking is a great tip for future travels. Thank you for sharing your thoughts with us.

10/10 (非常に良い)

Cheri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Was comfortable, quiet, clean and staff was friendly.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello Cheri,We appreciate your positive feedback on your recent stay with us. Our team strives to provide exceptional service to all our guests. Should you have any further comments or suggestions, feel free to reach out to our management team for assistance.

8/10 (良い)

Diana

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kind of a dark area under the I-40 in Albuquerque, NM
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello Diana,We appreciate your feedback and regret to hear that your experience under the I-40 wasn't to your liking. Your comments will be shared with our team for further consideration and enhancements. Thank you for staying with us.

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very pleasant man checked me in and gave me a great restaurant recommendation for dinner.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello Elizabeth,We are glad to hear that you enjoyed the service provided by our staff member and the restaurant suggestion. Your positive feedback is greatly appreciated, and we hope to welcome you back again in the future.

10/10 (非常に良い)

Kenneth

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Hello Kenneth,We are thrilled to hear that you had a wonderful experience at our hotel! We hope to welcome you back again soon for another exceptional stay.

10/10 (非常に良い)

Ruth

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Hello Ruth,We are delighted to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another excellent stay!

4/10 (不満)

Jose Antonio

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Hello Jose Antonio, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly to share any specific concerns you may have so we can address them accordingly.

8/10 (良い)

Cristina

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Hello Cristina,We are delighted to hear you had a pleasant stay with us. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back soon!

4/10 (不満)

Charlotte

気になった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Charlotte, We appreciate you choosing to stay with us and hope you had a comfortable visit. Should you have any concerns or feedback to share, feel free to contact us directly so we can address them accordingly.

10/10 (非常に良い)

Debbie

家族旅行
The breakfast was very good. Plenty of hot water for showers.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello Debbie,We are delighted to hear that you enjoyed our breakfast offerings and found our hot water supply satisfactory during your stay. Your positive feedback is truly appreciated. Thank you for sharing your experience with us.

2/10 (非常に不満)

Susan、Kingman

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
The front desk staff was rude. The lady wouldn't even get up and come to the counter to talk to us. I understand check in is at a certain time. They would not even try to check us in TWO minutes before that time. I travel a lot and have never come across this. Very disappointing as we stay at Comfort Inn & Suites often. Not their typical service model.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 19 日)
Hello Susan, We apologize for any inconvenience you experienced during your recent stay. We value your feedback and will address this with the team to ensure all guests receive the utmost attention. Your comments are valuable as we strive to improve our services continuously. Thank you for choosing Comfort Inn & Suites as your lodging destination.

8/10 (良い)

victor、amarillo

2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello victor, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 (良い)

Lisa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Let me just start with - the staff was excellent! We were greeted by Freddie and then had another young man help when the key didn't work and mhe also made us a delicious breakfast. Having said that, the building was less than spectacular. We could hear the people upstairs every time they got up. The ceiling creeked and there was a lot of noise outside. We could hear families in the hallway - loudly. I'd say it's an okay hotel, but the staff more than made up for it.
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 17 日)
Hello Lisa,We're delighted to hear you enjoyed the excellent service provided by our staff members, including Freddie and the young man who assisted you during your stay. Your feedback about the noise levels in the building is duly noted, and we appreciate your understanding. We strive to provide a comfortable experience for all our guests and will address this accordingly. Thank you for sharing your thoughts with us.

6/10 (普通)

Bruce

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
Hello Bruce, We're sorry to hear your stay didn't meet your expectations. Please feel free to reach out to us with any feedback you'd like to share so we can address any issues.

10/10 (非常に良い)

George

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
First time at a Comfort Inn. Nice clean room and service was great.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Hello George,We are delighted to hear that you enjoyed your stay with us at Comfort Inn. It's wonderful to know that you found your room clean and that our service met your expectations. Your positive feedback is greatly appreciated as we strive to provide a comfortable experience for all our guests. We hope to welcome you back in the future for another pleasant stay.

4/10 (不満)

Natasha

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Shower was unacceptable, no pressure and only very hot water or cold. Miserable night.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Hello Natasha,We regret to hear that you experienced issues with the shower during your stay. Your feedback is valuable and will be shared with the relevant team for review and improvement. We apologize for any inconvenience this may have caused and appreciate you bringing this to our attention.

6/10 (普通)

Janet

家族旅行
Right next to I-40; very loud. In an industrial area. Check-in staff was nice and accommodating.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Hello Janet,We appreciate your kind words about our check-in staff's service. We regret any inconvenience caused by the noise level and location. For any further assistance with your experience, please feel free to reach out to our management team. Thank you for choosing our hotel for your stay.

2/10 (非常に不満)

Bruce

We did not stay at this property. My wife was not feeling well and we headed home to Phoenix. Therefore we would like a refund for the room. Thank you.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Hello Bruce,We appreciate your feedback. For any billing inquiries, we kindly ask that you reach out to our management team directly. Thank you for considering our hotel for your stay.

8/10 (良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Hello Susan, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

2/10 (非常に不満)

Barbara

ペット同伴の旅行, 出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Got there 2 hours early due to time change from TX. No one was there. They $40 earlier check in. I asked to see the room. They showed me my room clean and empty. Still will not let you check early. Will never use it again and was thinking about slamming your company.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 16 日)
Hello Barbara,Thank you for your feedback. We apologize for any inconvenience you experienced due to our check-in policy. Our early check-in fee is in place to ensure that each guest has a smooth and efficient check-in process. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

8/10 (良い)

Regena、Richland

良かった点 : 清潔度、スタッフとサービス
Older property but updated and clean. A lot of vagrants wandering near interstate area but not seen near on the property.
2024 年 2 月に 1 泊滞在
Guest Relation Managementからの返信 (投稿日 : 2024 年 2 月 12 日)
Hi Regena,Thank you for your feedback regarding your recent stay at Comfort Inn & Suites in Albuquerque Downtown. We're glad to hear that you found our property to be updated and clean despite its age. Maintaining a high standard of cleanliness and ensuring our facilities are well-kept is a top priority for us. We understand your concerns about vagrants in the surrounding area. While we strive to provide a safe and secure environment for all our guests, we are aware of the challenges that can arise in certain locations. Rest assured, we take security seriously, and we have measures in place to monitor and mitigate any potential risks to ensure the safety of our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

2/10 (非常に不満)

John

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They advertise a restaurant but it's awful food served in the bar. Waaayyy overpriced and cold so I sent it all back.
2024 年 2 月に 1 泊滞在
Guest Relation Managementからの返信 (投稿日 : 2024 年 2 月 12 日)
Hi John,Your feedback is concerning, and we take it seriously as we continuously strive to provide high-quality dining experiences for our guests. We'll address this issue with our culinary team to ensure improvements are made in the quality and presentation of our offerings. We hope to have the opportunity to regain your trust and provide you with a more enjoyable dining experience in the future.

4/10 (不満)

Jason

The water was shut off for our last night. Could not shower or flush toilet. Not the hotels fault but regret booking this property. Clean enough. Breakfast was good
2024 年 2 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 10 日)
Hello Jason,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the water shut-off. While it was not within our control, we understand how frustrating this must have been for you. We appreciate your acknowledgment of our cleanliness and breakfast options. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 (非常に良い)

Sue

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Guest Relation Managementからの返信 (投稿日 : 2024 年 2 月 5 日)
Hi Sue,Thank you so much for awarding us a perfect rating! We work hard to provide the best experience possible and are happy to hear you enjoyed your stay at Comfort Inn & Suites in Albuquerque Downtown. Looking forward to seeing you again soon!

10/10 (非常に良い)

Tina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Homeless people seen wandering outside parking lot but lot clean and seemed safe
2024 年 1 月に 1 泊滞在
Guest Relation Managementからの返信 (投稿日 : 2024 年 2 月 1 日)
Hi Tina,Thank you for your feedback. We're glad to hear that you found our hotel clean and safe. Maintaining a clean and secure environment for our guests is a top priority for us. Regarding the presence of homeless individuals outside the parking lot, we understand that this can be concerning. We take the safety and security of our guests very seriously, and we will continue to monitor the situation and take appropriate measures to ensure the safety of our guests and property. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

2/10 (非常に不満)

Jutta

2024 年 1 月に 1 泊滞在
Guest Relation Managementからの返信 (投稿日 : 2024 年 1 月 25 日)
Hi Jutta,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

6/10 (普通)

David

2024 年 1 月に 1 泊滞在
Guest Relation Managementからの返信 (投稿日 : 2024 年 1 月 23 日)
Hi David,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

8/10 (良い)

Patricia、Crested Butte

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pleasantly surprised at the clean and updated condition of the hotel considering its location next to the highway. I felt relatively safe, good lighting, fenced property. Key cards did not work easily in door used by those with pets. So I had to walk around property to different doors to get in. That was a hastle but the front desk attendant was helpful. I especially liked the front desk staff - very helpful and professional. They even knew where my cat was when I thought I lost him in the room! And they helped me get him out of his hiding spot. Thank you Beth, Jose and Freddie for an enjoyable overnight stay,.
2024 年 1 月に 1 泊滞在
Guest Relation Managementからの返信 (投稿日 : 2024 年 1 月 23 日)
Hi Patricia,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you were pleasantly surprised by the clean and updated condition of our hotel, especially considering its proximity to the highway. We strive to provide a comfortable and safe environment for all our guests, and we're glad to know that you felt relatively safe with good lighting and a fenced property. Your feedback regarding the key card is noted, and we will look into this issue to ensure a smoother experience for our guests in the future. We look forward to the opportunity to welcome you and your cat back in the future.

10/10 (非常に良い)

Steve

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to Old Town
2024 年 1 月に 1 泊滞在
Guest Relation Managementからの返信 (投稿日 : 2024 年 1 月 16 日)
Hi Steve,Thank you for sharing your positive feedback about our hotel's location! We're delighted to hear that you found our location to be convenient and suitable for your needs. Ensuring our guests have easy access to various amenities and attractions is important to us, and we're pleased that you enjoyed the convenience. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

8/10 (良い)

elizabeth yvonne

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 14 日)
Hello elizabeth yvonne,We appreciate you choosing our hotel for your recent stay. We value your business and hope you had a pleasant experience during your time with us. Should you have any further feedback or additional comments, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 (非常に良い)

Carol

2024 年 1 月に 1 泊滞在
Guest Relation Managementからの返信 (投稿日 : 2024 年 1 月 16 日)
Hi Carol,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

10/10 (非常に良い)

Bryant

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Guest Relation Managementからの返信 (投稿日 : 2024 年 1 月 8 日)
Hi Bryant,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

8/10 (良い)

Tracy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good for the price
Stayed overnight, you get what you pay for. Room was clean, breakfast was standard. I was a bit worried about my car given the location, but we had no issues.
2023 年 12 月に 1 泊滞在
Guest Relation Managementからの返信 (投稿日 : 2024 年 1 月 8 日)
Hi Tracy,Thank you for choosing to stay with us and for taking the time to share your feedback. We're pleased to hear that you found the room clean and that you enjoyed our standard breakfast offerings. Your satisfaction is important to us, and we appreciate your valuable input. We look forward to welcoming you back in the future and providing you with a great experience.

6/10 (普通)

Reiko

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度
2023 年 12 月に 1 泊滞在
Guest Relation Managementからの返信 (投稿日 : 2024 年 1 月 8 日)
Hi Reiko,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

10/10 (非常に良い)

Jeff

Great location
2023 年 12 月に 1 泊滞在
Guest Relation Managementからの返信 (投稿日 : 2024 年 1 月 10 日)
Hi Jeff,Thank you for sharing your positive feedback regarding our hotel's location. We are thrilled to hear that you found it to be great. Our team strives to provide a convenient and enjoyable experience for our guests, and it's always encouraging to receive positive comments about our location. We appreciate your business and hope to have the pleasure of serving you again soon.

2/10 (非常に不満)

Daryl

2023 年 12 月に 1 泊滞在
Comfort Inn & Suites Albuquerque Downtown Managemeからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Daryl,Thank you for taking the time to leave a rating about your stay. We would appreciate any additional feedback you may have about your visit. Our team strives to provide excellent service, and we would love to give a better stay for you on your next trip. Thank You,Comfort Inn & Suites Albuquerque Downtown Management

2/10 (非常に不満)

Renee

家族旅行
Didn’t feel safe
So my son and I drove into the property gate. As we were driving in there were a bunch of homeless people. I did not feel comfortable staying. I took a hit on the hotel and drove to another hotel where I felt safer. There should be some sort of information about the economics of the area when booking.
2023 年 12 月に 1 泊滞在
Guest Relation Managementからの返信 (投稿日 : 2024 年 1 月 2 日)
Hi Renee,Thank you for your feedback regarding your recent stay at our hotel. Your feedback is valuable, and we will review our information and communication processes to ensure guests are aware of the local environment and feel well-informed before their arrival. Additionally, we will assess any measures that can be taken to enhance the safety and security of our guests. Thank you for bringing this matter to our attention, and we hope to have the chance to provide a more positive experience in the future.