ロビー

シュアステイ ホテル バイ ベスト ウェスタン アルバカーキ ミッドタウンの口コミ

2.5 out of 5

口コミ

7.0

良い

評価 10 - 618 件の口コミ中 172 件が非常に良い" "
評価 8 - 618 件の口コミ中 176 件が良い" "
評価 6 - 618 件の口コミ中 114 件が普通" "
評価 4 - 618 件の口コミ中 71 件が不満" "
評価 2 - 618 件の口コミ中 85 件が非常に不満" "

7.4/10

清潔度

7.8/10

スタッフとサービス

6.8/10

設備とサービス

6.8/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

10/10 (非常に良い)

hiroshi

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
まぁ、こんなものでしょう。良くもなく、悪くもなし。
2023 年 7 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 7 月 11 日)
Hello hiroshi,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

6/10 (普通)

DaLayna

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス
The property wasn't horrible if you can get it cheap! But the place needs a better cleaning staff.
2024 年 3 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
Hello DaLayna,We appreciate your feedback and will address this with the team for improvement. Our aim is to provide a comfortable stay for all guests. Please don't hesitate to contact us directly with any further comments or concerns.

10/10 (非常に良い)

TRACI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello TRACI,We are delighted to hear that you enjoyed your stay with us! Your comfort is our top priority, and we look forward to welcoming you back soon!

4/10 (不満)

Iris

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Room smelled like smoke, hairs in tub, shower didn't drain and filled up, rusty trim and stains, lumpy beds, dirty hallway floor, inedible breakfast even for my kids who love crappy hotel buffets. This place is a dive.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 17 日)
Hello Iris,We appreciate you taking the time to share your experience with us. We take all feedback seriously and will address the concerns you raised with our team to ensure a more positive experience for future guests. Your input is valuable to us as we strive to improve our services continuously.

6/10 (普通)

Lauren

家族旅行
It wasn’t the best place we’ve stayed at or the worst- it was in between
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Hello Lauren,We appreciate your feedback and are glad to hear you found your stay to be satisfactory overall. Our goal is to continuously improve the guest experience, so we value your input. If there are specific areas you feel we could enhance, please don't hesitate to reach out to us.

8/10 (良い)

Dodici

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Liked being able to use the pool and hot tub. Area was quiet despite being near the highway. The room had no closet.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 24 日)
Hello Dodici,We're pleased to hear you enjoyed our pool and hot tub facilities, as well as the peaceful ambiance of our location near the highway. We appreciate your feedback regarding the room amenities and will take it into consideration for future improvements. Thank you for sharing your experience with us.

4/10 (不満)

Lisa

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff was very friendly, however the room was not clean. Hair in the bathtub, which would not drain until we removed the entire drain stop. Food particles were on the floor and in the dresser drawers. Refrigerator did not work and the coffee maker only worked when continuously holding down the button. The outlets near the sink did not hold the plug, which continued to fall out making getting ready quite difficult. Light filters into the room from underneath the door and around the blackout window shades. If you like a dark, quiet room, do not stay here. We could hear everytime the adjorning rooms flushed or showered. The hot tub had a film which accumulated along the surface after turning on the jets, indicating the chemicals had not been checked. Also located in a high crime area, which we realized after booking.
2024 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 8 日)
Hello Lisa, Thank you for your feedback and for acknowledging our friendly staff. We apologize for the cleanliness issues you experienced during your stay. We take cleanliness seriously and will address these concerns with our housekeeping team. Regarding the room amenities, we appreciate your feedback and will look into these matters to ensure a better experience for future guests. We also apologize for any noise disturbances and will take measures to minimize any inconveniences. We take your safety seriously and have security measures in place. Thank you for bringing these concerns to our attention, we will continue to strive for improvements.

10/10 (非常に良い)

Christopher

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
I don't have anything negative to say about this property very clean staff friendly and helpful would stay here again
Managerからの返信 (投稿日 : 2024 年 1 月 30 日)
Hello Christopher,Thank you for taking the time to share your positive experience with us! We greatly appreciate your kind words about our clean accommodations and friendly and helpful staff. We are delighted to hear that you would choose to stay with us again in the future.

8/10 (良い)

Deborah

ペット同伴の旅行, 出張
良かった点 : スタッフとサービス、施設のコンディションと設備
Convenient location
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Hello Deborah,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are pleased to hear that our location was convenient for your needs. We strive to provide a comfortable and convenient stay for all our guests. If you have any further comments or suggestions, please feel free to reach out to us directly.

2/10 (非常に不満)

Jacye

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Hello Jacye, We apologize for falling short of your expectations during your stay with us. We would appreciate if you could reach out to us directly to share any specific feedback or concerns you may have had during your stay. We value your input and it will help us to improve our services in the future.

10/10 (非常に良い)

Mario

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 26 日)
Hello Mario,Thank you very much for choosing our hotel for your stay. We are delighted to hear that you had a fantastic experience with us. We look forward to welcoming you back in the future.

6/10 (普通)

Gagan deep

2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 24 日)
Hello Gagan deep,We appreciate you choosing our hotel for your stay. We strive to provide a satisfying experience for all our guests and we regret if we fell short of your expectations. We encourage you to reach out to us directly so we can address any specific concerns you may have had. We value your feedback and hope to have the opportunity to welcome you back in the future.

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、客室の快適度
No Car Charging. Bugs.
This hotel is listed as having electric charger and it does not have any on or near the property. Additionally, spotted something crawling around in our room shortly after checking in. Couldn't wait to get out of this place.
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 6 日)
Dear Guest, We apologize for any inconvenience you experienced during your stay. We understand the importance of accurate information and will work on updating our amenities listings. As for the issue with the crawling creature, we take this seriously and have addressed it with our housekeeping team. Thank you for bringing it to our attention.

4/10 (不満)

Jason

良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Amenities listed said hotel had EV charging point at the hotel, but they did not, and staff directed me to go to a Walmart two miles away to charge at Electrify America station
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 30 日)
Hello Jason, Thank you for sharing your feedback regarding the amenities at our hotel. We apologize for any confusion caused during your stay. While we strive to provide accurate information, we understand that discrepancies can occur. We appreciate your understanding in this matter.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Guest,Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that you had a positive stay. We strive to provide exceptional service to all our guests. If there's anything else we can assist you with, please don't hesitate to reach out.

8/10 (良い)

Esther

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 16 日)
Hello Esther,Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your rating and apologize for any inconveniences you may have experienced. We strive to provide excellent service and will address your concerns internally. We value your input and hope to have the opportunity to welcome you back in the future.

10/10 (非常に良い)

Jesse

2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 30 日)
Hello Jesse,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We hope to welcome you back soon for another fantastic stay!

10/10 (非常に良い)

Guadalupe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Es tranquilo y un lugar muy limpio.
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 9 日)
Hello Guadalupe,Gracias por tomarte el tiempo en compartir tu experiencia con nosotros. Nos complace saber que disfrutaste de la tranquilidad y la limpieza de nuestro hotel. Valoramos tus comentarios y esperamos recibirte nuevamente en el futuro.

2/10 (非常に不満)

Ashlee

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our first room had bed bugs. We have a pic to submit
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 8 日)
Hello Ashlee,Thank you for bringing this to our attention. We take this matter seriously and prioritize the well-being of our guests. We encourage you to reach out to our management team directly with the details of your experience, including the picture you mentioned. They will be able to assist you further in resolving this matter.

6/10 (普通)

Kayla

家族旅行
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
Floors were dirty, sink counter was dirty.. but over all was okay
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 8 日)
Hello Kayla,Thank you for sharing your feedback with us. We appreciate your comments and regret to hear about your disappointment with the cleanliness of the floors and sink counter. We consistently strive to maintain the highest standards of cleanliness for our guests. Please be assured that we value your input and have shared it with our housekeeping team for immediate attention.

8/10 (良い)

Amber

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay in Albuquerque
The staff was friendly. The rooms were clean and the area was off of a main highway but it wasn't to loud. The price was great.
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 8 日)
Hello Amber,Thank you for sharing your positive experience with our friendly staff, clean rooms, and convenient location. We are glad to hear that you found our hotel to be a great value. We hope to welcome you back in the future for another enjoyable stay.

2/10 (非常に不満)

Ricardo

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No liked
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 5 日)
Hello Ricardo,We apologize for any dissatisfaction you may have experienced during your stay. We appreciate your feedback and will take it into consideration to improve our services. If you have any further concerns, please feel free to reach out to our management team. Thank you for choosing our hotel.

6/10 (普通)

Mary

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス
The hotel was nice but has started looking run down. There were two safety issues: 1) when you walk into the room on the inside of the door frame was a square block of metal sticking out at face level. Must have served some purpose in the past. 2) The toilet seat was not fastened correctly. When I sat down the whole toilet seat moved and I almost fell into the bathtub.
2023 年 10 月に 3 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 5 日)
Hello Mary,Thank you for sharing your feedback with us. We appreciate your comments about the hotel. We apologize for any inconvenience you experienced during your stay. We strive to continuously improve our facilities and will address the issues you mentioned to ensure the safety and comfort of our guests.

2/10 (非常に不満)

Skyler

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Party Hotel
This is a party hotel. The people in the room next to me were loudly partying past midnight. The front desk clerk did her best but they wouldn’t quiet down, so she ultimately had to move my room. I could smell pot smoke in my room, coming through the door from that neighbouring room. I was disappointed because the hotel was otherwise clean and comfortable, especially for the price point. I want to reiterate that the staff were great. The men in that room were loud, high, and belligerent. She really did her best without causing a serious confrontation.
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 4 日)
Hello Skyler,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise disturbance and the smell of smoke in your room. Our staff always strives to ensure a comfortable and enjoyable stay for our guests, and we regret that this was not fully achieved during your visit. We appreciate your kind words about our team's efforts in handling the situation. We value your input and will use it to improve our services.

10/10 (非常に良い)

Anthony

良かった点 : 清潔度
2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 3 日)
Hello Anthony,Thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience during your stay with us. We strive to provide excellent service and it's wonderful to know that we delivered. We hope to welcome you back in the future for another fantastic stay.

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent staff
2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 28 日)
Hello John,Thank you for your kind words about our staff! We appreciate your feedback.

8/10 (良い)

Sandra

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The pool is freezing
2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 27 日)
Hello Sandra,We apologize for any inconvenience caused. We will have our team look into this matter immediately. Thank you for bringing it to our attention.

10/10 (非常に良い)

Rubi

カップルで旅行
If I have the opportunity to stayed at that hotel I will stay again.
2023 年 10 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 26 日)
Hello Rubi,We're so glad to hear that you had a great experience at our hotel! We look forward to welcoming you back on your next visit.

10/10 (非常に良い)

Elizabeth

家族旅行
Everything was good
Managerからの返信 (投稿日 : 2023 年 10 月 25 日)
Hello Elizabeth,Thank you for your kind words! We're glad to know that you had a positive experience with us. We hope to welcome you back soon.

8/10 (良い)

Chia-Chun

家族旅行
良かった点 : 清潔度、設備とサービス
Include breakfast, very nice, but some bathroom accessories broken
2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 25 日)
Hello Chia-Chun, Thank you for your feedback. We apologize for the inconvenience caused and we will ensure that the bathroom accessories are replaced immediately.

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The rooms are very clean
2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 24 日)
Hello Elizabeth,Thank you for your feedback! We pride ourselves on maintaining a high level of cleanliness in our rooms. We appreciate your positive review.

10/10 (非常に良い)

Steve

2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 21 日)
Hello Steve,Thank you so much for your kind rating! We are thrilled to have exceeded your expectations and look forward to welcoming you back in the future.

6/10 (普通)

Ceres

小さなお子様連れの家族旅行
気になった点 : 設備とサービス
Okay hotel in a very industrial-like area, just next to a very noisy highway
2023 年 10 月に 3 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 21 日)
Hello Ceres, We apologize for any inconvenience caused by the noise from the nearby highway. We appreciate your feedback and will take it into consideration for future improvements.

8/10 (良い)

robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great value
Very conveniently located
2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 21 日)
Hello robert,We're glad to hear that our hotel's location was convenient for you. Thank you for sharing your positive feedback!

6/10 (普通)

Merrill、Edmond

良かった点 : 清潔度
2023 年 10 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 21 日)
Hello Merrill,Thank you for your review. We appreciate your feedback and are constantly working to improve our services. We hope to have the opportunity to serve you better in the future.

10/10 (非常に良い)

PATRICK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 18 日)
Hello PATRICK,Thank you for the amazing rating! We are thrilled that you had such a fantastic experience during your stay. We can't wait to welcome you back again soon!

10/10 (非常に良い)

Maria

2023 年 10 月に 3 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 18 日)
Hello Maria,Thank you for your outstanding rating! We are thrilled to have exceeded your expectations and look forward to welcoming you back to our hotel.

10/10 (非常に良い)

Jacqueline

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 17 日)
Hello Jacqueline,Thank you so much for giving us a perfect rating! We appreciate your business and look forward to welcoming you back soon.

10/10 (非常に良い)

Morgan

2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 1 日)
Hello Morgan,Thank you for your wonderful review! We are delighted to hear that you had an excellent stay at our hotel. We appreciate your kind words and are thrilled that our accommodations and services met your expectations. It was a pleasure hosting you, and we hope to welcome you back for another great experience in the future.

6/10 (普通)

Eric

小さなお子様連れの家族旅行
Was during balloon festival so maybe was busier then normal but parking was limited
2023 年 10 月に 2 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 11 日)
Hello Eric ,Thank you for your assessment of our hotel and the facilities we offer. I am sorry to hear that you found parking to be inconvenient and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We try to accommodate everyone and offer the best parking possible but unfortunately, we dont always manage to do so. Your insight is invaluable and will help us to better the quality of the facilities that we have on offer.

6/10 (普通)

Frank

家族旅行
良かった点 : スタッフとサービス、客室の快適度
2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 11 日)
Hello Frank,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

4/10 (不満)

Brian

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk staff was not friendly. The floors in the room were sticky. In the morning, they didn't have any sugar for the coffee. The staff just seemed like they were short-handed and unhappy.
2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 10 日)
Hello Brian ,We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

10/10 (非常に良い)

Marilyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The lady at the front desk was very accommodating. The room was top rate. We liked the shampoo dispenser in the shower. Great idea reduces plastic waste!
2023 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 10 日)
Hi Marilyn,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making your stay pleasant and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

8/10 (良い)

Brian

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This SureStay was really clean, plenty of parking, and overall very good. It's exactly what we needed driving across the country with a dog and all our stuff. Plenty of security cameras (all perfectly placed) and external lights made the property feel safe. The only downgrade is that the hotel is located on the outskirts of Albuquerque. Which means more homeless can be seen around the hotel than other high end hotels located near downtown area. But like I said, we still felt safe and clean staying here.
Managerからの返信 (投稿日 : 2023 年 10 月 5 日)
Hi Biran,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

8/10 (良い)

Maialoha

家族旅行
良かった点 : 清潔度、スタッフとサービス
2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 3 日)
Hello Maialoha,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 (良い)

Sathya Geetha

2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 17 日)
Hello Sathya Geetha,Thank you for your positive rating. We strive to provide excellent service to all our guests. Please let us know if there is anything else we can do to make your stay even better.

2/10 (非常に不満)

maria y

2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 13 日)
Hello maria y, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 (非常に不満)

Kimberly、Farmington

2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 10 月 10 日)
Hello Kimberly, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 (良い)

Perla

出張
良かった点 : 清潔度、スタッフとサービス
2023 年 9 月に 3 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 18 日)
Hello Perla,It was our privilege to earn your business and we hope to host you again on your next trip.

6/10 (普通)

Carina

2023 年 9 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 9 月 18 日)
Hello Carina,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.