We arrived to our confirmed booking to find the hotel closed down earlier than expected with no notice from booking agent or hotel themselves, both of which had our contact details. We were left at dusk in a foreign country to find alternative accommodation, with limited help from staff, who couldn't even provide us with a 3km lift to our new found accommodation when 7 people standing around us watching all the commotion and many hotel labelled minivans available. They instead made us catch a cab when we just paid for one from one end of the isand to the other, expecting a nice bed to sleep in after 22 hours of travel to get to our desination. They blamed the booking agent entirely and did not take any responsibility for failing to contact us also when they clearly had contact email and numbers for us in booking details and were waiting at the counter for our arrival.
Louise
2018 年 4 月に 7 泊滞在
2/10 (非常に不満)
Jason
2018 年 3 月 24 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Definitely not a 4* hotel
Pool was dirty, place was basically deserted, in need of upgrading
Jason
8/10 (良い)
pks、kor
2018 年 2 月 15 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
휴양하기 가성비 좋은호텔
자유여행으로 선착장에서 200페소에 도착
디몰에서 언덕으로 올라가야함
시간별로 호텔 전용 버스있어서 디몰 나가는것에는문제가 없지만 짐이 많을경우는 다소불편할 수있음
개인풀의 물은 이용하기 찝찝함
ㅣ층 풀은 수영할 수있음
조식은 보통 전경이 훌륭하며 조용함
직원친절하나 엘레베이터 없음
물 잘나오고 수압좋음
pks
2018 年 2 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2017 年 11 月 13 日
良かった点 : スタッフとサービス、客室の快適度
View was fantastic. Staff were extremely helpful and friendly. Meals were well priced.
宿泊されたお客様
2017 年 11 月に 7 泊滞在
6/10 (普通)
宿泊されたお客様
2017 年 11 月 12 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Far from the beach, very quiet spot was good, great pools, services were great and the restrant very good.