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Reviews of ibis Chateau Thierry

3 out of 5
ibis Chateau Thierry
50 Avenue Du General De Gaulle, Essomes-sur-Marne, Aisne

Reviews

8.2

Very Good

Rating 10 - Excellent. 71 out of 204 reviews" "
Rating 8 - Good. 87 out of 204 reviews" "
Rating 6 - Okay. 38 out of 204 reviews" "
Rating 4 - Poor. 8 out of 204 reviews" "
Rating 2 - Terrible. 0 out of 204 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Philippe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EV chargepoint near the hotel. Close to American Monument
Stayed 1 night in Mar 2024

10/10 Excellent

andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was close to everthing and was easy to access
Stayed 1 night in Mar 2024
Response from Magnolia on Mar 10, 2024
Good morning M.WentworthWe very much appreciate your comments regarding your stay at the Ibis hotel Château Thierry. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regardsMagnolia

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in May 2023
Response from Christelle on Jun 3, 2023
Good evening Samuel,Thanks for your commentt following your stay at ibis Château-Thierry.Hope see you soon.Best regards.

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and close to food. Wonderful!
Stayed 1 night in Jan 2023
Response from Christelle on Feb 22, 2023
Good Morning Scott,Thank you for staying with us. We appreciate your comment!See you soon at ibis Château-Thierry.Yours sincerely.

10/10 Excellent

Marie Fiorella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Christelle on Jun 25, 2022
Bonjour Marie, Nous vous remercions pour cette superbe note suite à votre séjour dans notre établissement ibis de Château-Thierry. Au plaisir de vous recevoir à nouveau. Bien cordialement.

10/10 Excellent

Arita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brian at Front Desk is Awesome!
Nice comfortable room. Best part is service provided by friendly staff, especially Brian at the front desk who help us with transportation.
Stayed 2 nights in Oct 2021

8/10 Good

Gideon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great roadtrip overnight hotel, nothing fancy but everything you need. Convenient location with shops and restaurants, good parking.
Stayed 1 night in Jun 2021

8/10 Good

Glen, Colorado Springs, CO/USA

Liked: Cleanliness, staff & service, amenities
It had a good location in regards to the town center and the U.S. WWI memorial. It was a good value for the cost.
Stayed 2 nights in Dec 2019
Response from Jonathan on Feb 20, 2020
Hello, Thank you for sharing your experience on our partner site and also thank you for choosing the Château-Thierry ibis for your stopover at the gates of champagne. We are delighted to read that your stay met your expectations and will naturally share your satisfaction with our teams. We look forward to welcoming you again very soon. Sincerely yours.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Do not count on Wifi here
Wifi connection was so poor ! Please fix this. The current connection is useless.
Stayed 6 nights in Nov 2019

6/10 Okay

J, Luxembourg

Business traveler
Liked: Staff & service
Pro- Clean room, cheap, Con- Small room, hallway smelled bad, rooms smelked overwhelmimgly like heavy cleaning products, window was tiny.
Stayed 2 nights in Oct 2019
Response from Jonathan on Oct 10, 2019
Dear, We thank you for having privileged the ibis of Château-Thierry for your stay at the gates of Champagne. We are glad that you appreciated the cleanliness of your room and the prox quality ratio of it. We are sorry that you had a bad smell in your hallway as well as the strong smell of products in your room. Wishing that we will keep your trust. Sincerely,

6/10 Okay

Mindee J

Liked: Cleanliness
Tiny with no freels...
The rooms were tiny with no air conditioning. No wash clothes. Was ok if all you need is bare bones room.
Stayed 2 nights in Sep 2019
Response from Jonathan on Oct 4, 2019
Dear, We thank you for choosing the ibis Château-Thierry for your stay at the gates of Champagne. To answer your comment, we inform you that our room measures 15m2 as mentioned in the descritif of the site just as we do not have air conditioning. Best regards.

8/10 Good

margaret, East Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely to be able to walk alongside the river into town. We missed the restaurant which we had enjoyed on previous visits but "light bite" meals were fine.
Stayed 1 night in Oct 2018
Response from Mélanie, réceptionniste on Oct 30, 2018
Sir, We thank you for the notice you left on our hotel. We are delighted that you enjoyed your stay and look forward to seeing you again very soon. Please accept, Sir, our best regards.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good Hotel, but pets in breakfast room
The hotel and room was clean. Service was friendly and breakfast offer enjoyable. For health, safety, and hygiene reason pets should not be allowed in the breakfast room. This should be enforced by hotel staff not by clients! Unfortunately, during breakfast a couple with their dog did not abide and brought their dog into the breakfast room, which was constantly barking and squeeking. On a polite reminder they got offensive.
Stayed 1 night in Sep 2018
Response from Mélanie, réceptionniste on Oct 30, 2018
Sir, We thank you for the notice you left on our hotel. We are delighted that you enjoyed your stay and we apologize for the inconvenience and hope to see you again very soon. Please accept, Sir, our best regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown
I was touring WWI battlefields and stayed here for a night. Clean, comfortable, convenient, only 2 km/20 minute walk from quaint downtown area and easy access to the A4.
Stayed 1 night in Jun 2018

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect break in a journey
Just what we wanted. Easy drive fom CDG Airport. Charmong downtown area where we got a SIM card and something to eat. Comfy if smallish rooms. Pleasant Engkush speaking staff and a wonderful breakfast buffet.
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Adequate, dusty room
Small rooms are adequate and functional if you have no other options. Affordable and decent breakfast. Friendly front desk staff. "Free" wifi was so slow as to be nonfunctional; they have an option to pay 3 euros a day per device for "high speed" wifi. We did not try that. No A/C, rooms stifling and road noise too loud to open the windows. I would expect not to have A/C in a historic property or small B&B, but I do expect A/C (an functional wifi!) in a chain business hotel such as Ibis. We dreaded spending any time in our room.
Stayed 3 nights in May 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Great for a quick stop
We stopped on the way to Disney and the hotel offered a good solution for a good night of rest.
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Internet was incredibly slow to the point where it was unusable. Check in process was very slow and they did not understand that we had two rooms reserved. My colleague had another guest enter his room in the middle of the night because the hotel did not update the paper sheet that they track rooms on. The breakfast was fine and the room was comfortable but overall it was not a great experience.
Stayed 5 nights in Feb 2018

6/10 Okay

Liz, Perthshire

Liked: Cleanliness
OK for an overnight stop
Check in was slow. Lots of staff behind the desk but only one poor overworked individual doing any real work. I felt guilty about being given a room for clients with a disability when I didn't need them. Wi fi was poor. I tried to upgrade to the premium service but was told by reception that it was no better than the free connection. At least he was honest. The receptionist was also manning the bar at the same time as checking in clients. He tried his best but we had a long wait to be served drinks. Wondered why the management lurking in the back office couldn't have helped out. But it is a reasonable hotel in a convenient location and the breakfast was very good.
Stayed 1 night in Sep 2017

6/10 Okay

Michael

No A/c
ok, Note no A/C beware if you need A/C.
Stayed 1 night in Aug 2017
Dear Mickael, We thank you for your sharing after your stay at the Ibis of Château-Thierry. Good as bad the comments of our hosts are precious to us, as yours is one of them. Indeed our establishment does not have air conditioning and are very sorry like you. However, our region is not in the throes of intense heat and for that we count on your understanding. In the lively wait to receive you again in Champagne. With our consideration. Yours, Jonathan

6/10 Okay

Jonah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No A/C
The hotel did not have any air conditioning. The heat was almost unbearable and the hotel did not offer a reprieve. Other than, the hotel was in a perfect location for historical means. The town was walking distance and the country and monuments were all a short drive.
Hello, Thank you for taking the time to share your opinion on your stay, yes the hotel is not equipped with air conditioning, if you want to provide us with fans do not hesitate on your next visit to Ask the front desk which is open 24h / 24h. Looking forward to welcoming you on a future trip, most cordially, Adeline SAINTE, Assistant Director, ibis Château Thierry.

6/10 Okay

Anne, UK

Liked: Cleanliness, room comfort
Ideal hotel for a stopover in the Champagne region
Hotel was clean and pleasant. We arrived just in time to get an evening meal - the menu was limited. Breakfast was between 6.30am and 10am - we arrived down at 9am to find most things had runout and were not being replaced (croissants/pastries) and cutlery was sadly lacking, we had to ask twice before we got any spoons! Otherwise stay was comparable with Travelodge in the UK

6/10 Okay

Shahram

Liked: Cleanliness

8/10 Good

JOHN, HUNSTANTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfectly placed value for money hotel.
This friendly hotel was perfectly placed for avoiding the worst of the Paris Ring Road - for anyone driving south on the A10 this hotel was perfect. Also for anyone like myself who is interested in WW1 it is very close to the French / American Memorials for the Battle of the Marne. Can heartily recommend the hotel and as usual with Ibis hotels the breakfast was super. Appreciated that the hotel was easy to find. Looking forward to my next stay.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel
I got what iexpected with this hotel. the staff are friendly, breakfast was standard French affair but plentiful. The walls are very thin though you could hear everything your neighbours did.

6/10 Okay

Susan, Stratford upon Avon

Liked: Cleanliness, staff & service
En route from Calais to Italy
Easy to find. Room small but adequate. Bathroom good with large shower. Hotel is very close to a large roundabout and in a busy area - not in the countryside which the picture tends to suggest. Had a meal in the restaurant which was fine. Breakfast very good.

8/10 Good

Michael, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for the money
Good stay for the money in central part of town with nearby restaurants and shopping. The cost for the breakfast at €10 is not worth it though.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Magnolia on Feb 11, 2024
Bonjour Mme Hervelin , Nous vous remercions pour vos commentaires suite à votre séjour à ibis Château-Thierry.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Bien cordialement

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Magnolia on Feb 11, 2024
Bonjour Mme Arcier , Nous vous remercions pour vos commentaires suite à votre séjour à ibis Château-Thierry.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Bien cordialement

10/10 Excellent

Emanuele

Business traveler
Liked: Staff & service
Stayed 6 nights in Dec 2023
Response from Magnolia on Dec 24, 2023
Bonjour , Nous vous remercions de votre avis et nous sommes ravis de savoir que vous avez apprécié votre séjour dans notre hôtel. C’est avec grand plaisir que nous recevons vos compliments, aussi, je ne manquerai pas de partager vos appréciations avec toute notre équipe.Bien cordialement

8/10 Good

Emanuele

Stayed 6 nights in Dec 2023
Response from Magnolia on Dec 24, 2023
Bonjour , Nous vous remercions de votre avis et nous sommes ravis de savoir que vous avez apprécié votre séjour dans notre hôtel. C’est avec grand plaisir que nous recevons vos compliments, aussi, je ne manquerai pas de partager vos appréciations avec toute notre équipe.Cordialement

10/10 Excellent

Laura

Stayed 1 night in Dec 2023
Response from Magnolia on Dec 8, 2023
Bonjour Laura , Nous vous remercions de votre avis et nous sommes ravis de savoir que vous avez apprécié votre séjour dans notre hôtel. C’est avec grand plaisir que nous recevons vos compliments, aussi, je ne manquerai pas de partager vos appréciations avec toute notre équipe.Bien cordialement

6/10 Okay

JEROEN

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Magnolia on Dec 8, 2023
Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Château-Thierry.Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux.Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.Bien cordialement

8/10 Good

Philippe

Stayed 1 night in Nov 2023
Response from Magnolia on Dec 8, 2023
Bonjour Philippe , Nous vous remercions de votre avis et nous sommes ravis de savoir que vous avez apprécié votre séjour dans notre hôtel. C’est avec grand plaisir que nous recevons vos compliments, aussi, je ne manquerai pas de partager vos appréciations avec toute notre équipe.Bien cordialement

10/10 Excellent

jean-louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil exceptionnel et deux coupes de Pannier au coin de la cheminée. Dommage qu’il n’y avait pas une vraie guitare acoustique.
Stayed 1 night in Nov 2023
Response from Magnolia on Nov 17, 2023
Bonsoir Mr DesmaisonNous vous remercions pour vos commentaires suite à votre séjour à ibis Château-Thierry.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Bien cordialement

10/10 Excellent

JobINside Xavier

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon hôtel, un peu l'écart des activités de Chateau Thierry. Au calme, les chambres sont confortables pour un séjour travail
Stayed 1 night in Oct 2023
Response from Magnolia on Nov 2, 2023
Bonjour Monsieur Nous sommes ravis d’apprendre que les services proposés par notre établissement vous ont satisfaits. Votre compliment envers le personnel de l'hôtel a été partagé avec plaisir. C’est appréciable de voir la satisfaction de nos clients, celle-ci représente la plus belle reconnaissance que nous pouvons avoir.Cordialement

10/10 Excellent

Michel

Stayed 1 night in Oct 2023
Response from Magnolia on Oct 29, 2023
Bonjour , Nous vous remercions de votre avis et nous sommes ravis de savoir que vous avez apprécié votre séjour dans notre hôtel. C’est avec grand plaisir que nous recevons vos compliments, aussi, je ne manquerai pas de partager vos appréciations avec toute notre équipe.Bien cordialement

6/10 Okay

liliana

Business traveler
Liked: Cleanliness, staff & service
Un seul drap sur un drap housse plastifié
Stayed 2 nights in Oct 2023
Response from Magnolia on Oct 15, 2023
Bonjour Mme Du Bouetiez De KerorguenNous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Château-Thierry.Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux.Soyez assuré(e) que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.Bien cordialement

10/10 Excellent

Pierre-Emmanuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour mon déplacement professionnel
Stayed 1 night in Sep 2023
Response from Magnolia on Oct 1, 2023
Bonsoir Nous sommes ravis d’apprendre que les services proposés par notre établissement vous ont satisfaits. Votre compliment envers le personnel de l'hôtel a été partagé avec plaisir. C’est appréciable de voir la satisfaction de nos clients, celle-ci représente la plus belle reconnaissance que nous pouvons avoir.Bien Cordialement

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Magnolia on Oct 1, 2023
Bonsoir , Nous sommes ravis d’apprendre que les services proposés par notre établissement vous ont satisfaits. Votre compliment envers le personnel de l'hôtel a été partagé avec plaisir. C’est appréciable de voir la satisfaction de nos clients, celle-ci représente la plus belle reconnaissance que nous pouvons avoir.Cordialement

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Très bien pour affaires
Stayed 1 night in Sep 2023
Response from Magnolia on Oct 1, 2023
Bonsoir Nous sommes ravis d’apprendre que les services proposés par notre établissement vous ont satisfaits. Votre compliment envers le personnel de l'hôtel a été partagé avec plaisir. C’est appréciable de voir la satisfaction de nos clients, celle-ci représente la plus belle reconnaissance que nous pouvons avoir.Cordialement

8/10 Good

Marco

Stayed 1 night in Sep 2023
Response from Magnolia on Oct 15, 2023
Bonjour Mr Nallessi,Nous vous remercions pour vos commentaires suite à votre séjour à ibis Château-Thierry.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Au plaisir de vous recevoir dans notre établissement !bien cordialementMagnolia

10/10 Excellent

Myrèse

Traveled with partner
Liked: Cleanliness, staff & service, amenities
l'hôtel est dans une zone commerciale alors que sur la photo , il parait être en pleine campagne . Malgré cela l'hôtel est excellent à tout point de vue
Stayed 2 nights in Sep 2023
Response from Magnolia on Sep 22, 2023
Bonsoir Myrèse Nous sommes ravis d’apprendre que les services proposés par notre établissement vous ont satisfaits. Votre compliment envers le personnel de l'hôtel a été partagé avec plaisir. C’est appréciable de voir la satisfaction de nos clients, celle-ci représente la plus belle reconnaissance que nous pouvons avoir.Bien cordialement

10/10 Excellent

Delphine

Stayed 2 nights in Sep 2023
Response from Magnolia on Oct 15, 2023
Bonjour Mme Dart,Nous vous remercions pour vos commentaires suite à votre séjour à ibis Château-Thierry.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Au plaisir de vous recevoir dans notre établissement !bien cordialementMagnolia

8/10 Good

Michaela

Traveled with partner
Liked: Cleanliness, property conditions & facilities
etwas älter, aber ok. Wir hatten Blick auf den Parkplatz, Blick in den Garten wäre sicher schöner. Menschlicher (Schweiss-)Geruch an der Rezeption...das war schon intensiv. Dusche oder frische Kleidung wären angebracht gewesen.
Stayed 1 night in Sep 2023
Response from Magnolia on Sep 22, 2023
Guten Abend Michaela,Wir danken Ihnen, dass Sie sich die Zeit genommen haben, uns nach Ihrem Aufenthalt im ibis Château-Thierry zu schreiben.Es tut uns leid, dass der Service nicht Ihren Erwartungen entsprochen hat, und wir bitten Sie, unsere aufrichtige Entschuldigung anzunehmen.Ibis Hotels möchten Ihnen bei Ihren Aufenthalten die beste Servicequalität bieten. Daher ist Ihre Meinung sehr wertvoll.Seien Sie versichert, dass die notwendigen Maßnahmen umgesetzt werden, um die Qualität der genannten Dienstleistungen zu verbessern. Wir danken Ihnen noch einmal für Ihre Kommentare und hoffen, Ihr Vertrauen bei einem zukünftigen Aufenthalt wiederzugewinnen.Mit herzlichen Grüßen

8/10 Good

Per

Stayed 1 night in Sep 2023
Response from Magnolia on Oct 29, 2023
Good Morning , We thank you for your review and we are delighted to know that you enjoyed your stay in our hotel. It is with great pleasure that we receive your compliments, so I will not fail to share your appreciation with our entire team.Best regards

8/10 Good

Rien

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Prima accommodatie voor een nacht op doorreis
Stayed 1 night in Aug 2023
Response from Magnolia on Aug 17, 2023
Guten Morgen ,Vielen Dank für Ihre Bewertung und wir freuen uns, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben. Es ist uns eine große Freude, Ihre Komplimente entgegenzunehmen, daher werde ich es nicht versäumen, Ihre Wertschätzung mit unserem gesamten Team zu teilen.

10/10 Excellent

Dominique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bien
Stayed 2 nights in Aug 2023
Response from brian on Aug 12, 2023
Toute l’équipe de l’hôtel Ibis de Château Thierry vous remercie pour ce très bon retour que vous avez pris soin de partagerAu plaisir de vous accueillir de nouveau dans notre établissementcordialement, brian

8/10 Good

Thierry

Stayed 1 night in Aug 2023
Response from Magnolia on Aug 7, 2023
Bonjour,Au nom de toute notre équipe, nous souhaiterions vous remercier d'avoir séjourné dans notre établissement. Nous apprécions le fait que vous ayez passé du bon temps parmi nous et espérons pouvoir vous accueillir très prochainement. Bien cordialement,