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グリーンウェイズ アパートメンツの口コミ

3 out of 5
グリーンウェイズ アパートメンツ
45 King William Road, North Adelaide, SA

口コミ

8.4

とても良い

評価 10 - 210 件の口コミ中 96 件が非常に良い" "
評価 8 - 210 件の口コミ中 70 件が良い" "
評価 6 - 210 件の口コミ中 25 件が普通" "
評価 4 - 210 件の口コミ中 11 件が不満" "
評価 2 - 210 件の口コミ中 8 件が非常に不満" "

8.6/10

清潔度

8.4/10

スタッフとサービス

7.2/10

設備とサービス

7.8/10

施設のコンディションと設備

6.0/10

環境への配慮

口コミ

6/10 (普通)

Ben

出張
良かった点 : 設備とサービス
Not great but adequate
2024 年 3 月に 1 泊滞在

8/10 (良い)

ALICE

良かった点 : 設備とサービス、施設のコンディションと設備
The place is old. The kitchen did not have any knife.the floor was dirty . I cleaned it twice when we arrived there. The washroom is good. Easy check in. Noisy
2024 年 2 月に 12 泊滞在

2/10 (非常に不満)

Caleb

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
EXTREMELY disappointed with this stay. Communication from staff via the phone was ok, but that is where the positive things end. Door could not be closed properly. The window was permanently locked into a partially open position, which allowed excessive noise to come in. And the noise from other apartments? My goodness. I had the worst sleep of my life staying in this place. I would give a zero star review if I could, and would also demand a refund. I rented this hotel for around 12 hours as I needed some sleep after arriving from an internationally flight. From the moment I arrived I realised I was not going to get much sleep but I tried anyway. Doors were being slammed all night, thumping footsteps from above, and either side. It was terrible and I strongly urge anyone who doesn’t sleep with earplugs in to not stay here. Terrible place.
2024 年 1 月に 1 泊滞在

8/10 (良い)

Chenelle

良かった点 : 清潔度、施設のコンディションと設備
This property was great as a location for the hospital and short walk to O’Connell street to grab something to eat.
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Maxine

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Neat and tidy, all inclusive unit. Good shower system and water pressure. Reception staff were pleasant to talk to and helpful the whole way through.
2023 年 11 月に 4 泊滞在

2/10 (非常に不満)

colin

出張, カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
I DID NOT LIKE DIRTY LAUNDRY ON FOYER FLOOR. GUESTS ARGUING IN STAIRWELL. FELT VERY UNSAFE,DID NOT ACCESS ROOM MOVED TO SAFER ACCOMODATION DO NOT EXPECT ANY CHARGES.
2023 年 11 月に 2 泊滞在

8/10 (良い)

Joel

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度
Great value, comfortable and central. Smart watches TV would’ve been good and TV in bedroom would have been handy too. Overall good - would stay again.
2023 年 11 月に 2 泊滞在

6/10 (普通)

Motaz、Dover Gardens

家族旅行
良かった点 : 清潔度、設備とサービス
Noisy nearby tenant
2023 年 10 月に 3 泊滞在

8/10 (良い)

Kristy

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice spacious apartment, great free car parking, close to Adel oval
2023 年 8 月に 2 泊滞在

8/10 (良い)

MARGARET

家族旅行
良かった点 : 清潔度
Closeness to Oval
2023 年 7 月に 1 泊滞在
Greenwaysからの返信 (投稿日 : 2023 年 8 月 16 日)
Cheers Margaret. We hope you had a great time there.

8/10 (良い)

Darren

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was clean and close to the city to walk. A couple light globes need replacing, and a thicker quilt or some blankets would have been nice on the bed
2023 年 7 月に 1 泊滞在
Greenwaysからの返信 (投稿日 : 2023 年 8 月 16 日)
Thank you for taking the time to provide a review Darren. We have addressed this for you and appreciate the opportunity to do so. Our reception line is open 24 hours a day, so please call us if you ever need anything. Our team are only a phone call away because your comfort is extremely important to us.

2/10 (非常に不満)

Emma

2023 年 7 月に 2 泊滞在
Greenwaysからの返信 (投稿日 : 2023 年 8 月 16 日)
Hi Emma. Our reception phone line is open 24 hours for customer support. We encourage you to call us at any time for any reason, so we have the opportunity to take action whilst you are onsite. We are only a call away and we are dedicated to providing a positive experience given the change.

10/10 (非常に良い)

Lyndy

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great place to stay
2023 年 7 月に 3 泊滞在
Greenwaysからの返信 (投稿日 : 2023 年 8 月 16 日)
Many thanks Lyndy. We appreciate your support for South Australian small business. Take care.

6/10 (普通)

Ben

出張, 家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Heating was bad just a blow heater no reverse cycle working
2023 年 6 月に 1 泊滞在
Greenwaysからの返信 (投稿日 : 2023 年 8 月 16 日)
Hi Ben,I am pleased to report we have just added 10 new air conditioners into this property.If your room is not warm enough or you are not satisfied with something, we encourage you to call our 24hr reception line because we may be able to address this whilst you are here with us. It is really important you are warm and cozy, especially this time of year. Take care.

8/10 (良い)

Brigitte

2023 年 4 月に 4 泊滞在

10/10 (非常に良い)

andrea

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excellent position, easy to locate and park and get around the city and north Adelaide.
2023 年 5 月に 2 泊滞在

10/10 (非常に良い)

Jill

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Suited us fine.
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Roxann

カップルで旅行
Location to medical & meals Easy parking
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Kylie

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location. The size of the apartment for a family was awesome.
2023 年 3 月に 1 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2023 年 3 月 23 日)
We are so pleased your family enjoyed their stay. It is a great location and we try to ensure it is an affordable option in the heart of the city.Thank you

8/10 (良い)

Herman

2023 年 2 月に 1 泊滞在

6/10 (普通)

Siu Wai

良かった点 : 清潔度
The unit is spacious, and the self-check is smooth. It’s too inconvenient to light up the stove with a match. Please upgrade the stove, and at provide customer a long lighter for safety purpose.
2023 年 2 月に 2 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2023 年 3 月 23 日)
Thank you for taking the time to provide a response. Our reception line is open 24 hours and we have an on call support team. So whilst you are with us, give us a call and we can assist you.

8/10 (良い)

Tyler

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very convenient to hospital and city. I would definitely stay there again.
2023 年 1 月に 1 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2023 年 3 月 23 日)
Thank you Tyler

4/10 (不満)

Chisuap

2022 年 12 月に 2 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2023 年 1 月 2 日)
We wish you a Happy New Year.Please provide any feedback to our team on the 24 hour reception phone line. We are only a phone call away to assist you. Your comfort and positive experience is important to us and we use your review to continue to improve our services and care for our guests. All the best.

8/10 (良い)

Noel

良かった点 : 清潔度、客室の快適度
Good location
Good location. Comfortable and clean but a few minor things need fixing.
2022 年 9 月に 3 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2022 年 12 月 6 日)
Hi Noel.It certainly is a retro building that provides a homely feel, in such a brilliant city location. Our reception line is open 24 hours, so please let us know if you require anything because we are ready to assist at anytime. We appreciate your support and do hope to have the opportunity to host you again. Take care.

6/10 (普通)

Erika

家族旅行
良かった点 : 清潔度
Location was great. Easy to public transport. Not very comfortable double bed. Ran out of hot water on second morning.
2022 年 8 月に 2 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2022 年 9 月 26 日)
Thank you for your positive comments. We will share your review with our team as we are dedicated to continued improvement and care for our guests.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
2022 年 7 月に 2 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2022 年 8 月 4 日)
Thank you for your review and for your top scores! We appreciate your support for family owned, South Australian business. Our reception line is open 24 hours for your customer service; our team look forward to hosting you again. All the best.

10/10 (非常に良い)

Anthony

グループ旅行
良かった点 : 清潔度、客室の快適度
2022 年 7 月に 2 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2022 年 8 月 4 日)
Hi Anthony, It is always a thrill to receive top scores! Thank you. We have shared this with our team to encourage continued development & care for our guests. We look forward to hosting you again. Take care.

2/10 (非常に不満)

William

グループ旅行
気になった点 : 清潔度、客室の快適度
Renovation needed.
Don't be fooled by the pics. This is not a good stay. Old and very tired. Not dirty but not clean. Location is great and price wise you get what you pay for. Not recommended by me.
2022 年 7 月に 2 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2022 年 7 月 18 日)
Hi William. We offer a 24 hour reception line to provide customer service; please let us know if you are not satisfied on arrival. This is not the experience we want for our guests. Your comfort, cleanliness and value for money is important to us, so please let us know when you are with us, so we have the opportunity to meet your expectations. Our team are trained to assist given the opportunity. This is a heritage listed property with a homley feel, some apartments are different to others. We can add notes on your file for your preferred rooms and special requirements. We will use your feedback to encourage continued improvement & care for our guests because this property is in a wonderful location and we know we can provide you with a brilliant experience. We appreciate your support and wish you all the best.

6/10 (普通)

Michelle

小さなお子様連れの家族旅行
良かった点 : 清潔度
Great position, needs a bit of an upgrade, stairs were a task with luggage and young child, not enough utensils for people booked in. Had to call reception after book in time as code had not been sent
2022 年 7 月に 2 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2022 年 7 月 17 日)
Thank you for taking the time to provide a review. Our onsite team will assist you with luggage, simply call our 24 hour reception line for guest services. We will use your feedback to encourage continued improvement & care for our guests to ensure a smooth check in and you have everything set & ready to do for your arrival. We appreciate your support.

2/10 (非常に不満)

Daniel

小さなお子様連れの家族旅行
気になった点 : 清潔度、施設のコンディションと設備
The only positive aspect was the location. It was very noisy, people were constantly smoking outside and the smoke came through the kitchen window, which couldn’t be closed. The heater didn’t work well and it was very cold. The carpets were so filthy, our feet were black after walking on it for just half an hour. We found living and dead cockroaches on the day we left. When checking under the beds before we left to make sure we didn’t forget anything, we found things from previous guests including a dirty towel and a broken glass. The walls are thin and it was very noisy at night.
2022 年 6 月に 2 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2022 年 6 月 26 日)
Hi Daniel, We are sorry you had this experience. We offer a 24 hour reception line to offer customer support at all times. We recommend calling reception immediately so have have the opportunity to address concerns whilst you are with us. Reception staff are trained to upgrade or deal with issues if they arise. We agree, you should be warm & comfortable. We have our carpets on a professional clean schedule, we have move this apartment forward and have completed this. Your feedback is important and we are grateful for this opportunity to take action. We have maintenance team that can also assist given the opportunity when you are with us. We SMS our 24 hour reception line on check in and would love the chance to assist on arrival, please call us anytime. This is not the experience we work so hard to provide. The industry is going through a staffing shortage crisis but we are determined to provide high standards, cleanliness and comfort. We appreciate your feedback and have shared your review with our team to encourage continued development and care for our guests.

2/10 (非常に不満)

Katie

出張, カップルで旅行
気になった点 : 施設のコンディションと設備
Stayed for 2 nights Couldn’t shower the whole time because the sign said steam may cause the fire detector to go off and there will be an $800 fine! Didn’t want to risk that. Bad area. Outside our room we could hear fights and screaming and car alarms going off due to cars getting damaged - we were up all night checking on our car Bad musty smell in room. Cupboards missing drawers. You could hear everyone else showering or going to the bathroom. Never felt safe. Never felt comfortable. Will never return.
2022 年 4 月に 2 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2022 年 6 月 26 日)
HI Katie, Your review will be shared with our team to ensure we address all concerns, this is certainly not our usual experience. We ask that you shower with the door closed to avoid smoke detectors going off, giving notices that they also go off with steam. Simply shutting the door addresses this. We send out an SMS on your arrival with our 24 hour reception line. You can call us 24 hours to explain house rules, speak with a Manager or address any noise, concerns or anything. We have security patrols and onsite caretaker living onsite. We recommend calling us so we have the chance to make you comfortable whilst you are with us. On behalf of the team we are sorry, and are dedicated to ensuring great comfort, cleanliness and experiences when staying with us.

8/10 (良い)

Peter

2022 年 3 月に 7 泊滞在

8/10 (良い)

Sharon

2021 年 10 月に 4 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2021 年 11 月 1 日)
Thank you for choosing to stay with us and provide a review. Each Apartment is differently configured. We hope you were comfortable as this is extremely important to us. Take care.

10/10 (非常に良い)

Steven

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2021 年 9 月に 2 泊滞在

6/10 (普通)

Roxann

カップルで旅行
良かった点 : 清潔度、設備とサービス
Close to medical appointment Broken cups & bowls/furniture/window fixtures/power point/light fitting in bathroom Shower door hitting bathroom door
2021 年 9 月に 4 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2021 年 9 月 27 日)
Hi Roxann. This is disappointing to read. We will share your feedback with our team to continue to develop and improve our accommodation services. Greenways Apartments provide a 24 hour reception line; please call us if you are not satisfied. We have a team of staff members keen to assist you and we would love the opportunity to fix these things during your stay. We appreciate the opportunity to do so now. We have taken action because your comfort is extremely important to us. Thank you again for your support and we hope you are doing well.

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Couldn’t fault anything It was like going into a new home
2021 年 8 月に 2 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2021 年 8 月 17 日)
Thank you for taking the time to provide a review. We are pleased you were comfortable and you enjoyed your stay. It has a homely warm feel about this historical place. We wish you and your family all the best.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Close to where I needed to be and close to cafes restaurants and city.
2021 年 7 月に 2 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2021 年 8 月 17 日)
Thank you so much for your positive review. Take care.

8/10 (良い)

Ryan

家族旅行, グループ旅行
良かった点 : 清潔度、客室の快適度
Good
Great location, good unit and well priced.
2021 年 6 月に 2 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2021 年 7 月 12 日)
Thank you for your positive comments. Value for money and your comfort are extremely important to us. We will share results with our team to encourage continued development & care for our guests. We look forward to hosting you again.

6/10 (普通)

Kate

家族旅行
良かった点 : 清潔度
Convenient location
Quite dated property especially on the outside but clean and well setup inside the apartment. Excellent position close to the city
2021 年 4 月に 3 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2021 年 5 月 10 日)
Thank you for your positive feedback Kate. The building is heritage listed and we are working with council on a few projects. Your comfort in the Apartments is extremely important to us and we agree, the location is so close to many services. We do hope to host you again. Take care.

6/10 (普通)

宿泊されたお客様

気になった点 : 設備とサービス、施設のコンディションと設備
2021 年 4 月に 2 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2021 年 5 月 10 日)
Thank you for taking the time to provide a review. We appreciate your support for South Australian, family owned business. We will continue to work hard to achieve top scores. Thank you for choosing us.

8/10 (良い)

Lauren

家族旅行
良かった点 : 清潔度、客室の快適度
Great Location.
Stayed here as my son had to be at the women’s and children’s for surgery the next Fay. Had everything we needed, and great location! Thank you
2021 年 1 月に 2 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2021 年 4 月 22 日)
Thank you Lauren. We hope your boy is doing well. Take care

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Location to hospital and zoo. Clean and tidy room with all amenities
2021 年 3 月に 2 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2021 年 4 月 22 日)
Thank you for taking the time to provide a review. We are pleased to read you were comfortable and were able to utilise the apartment facilities. It really is a lovely walk across the park to the Zoo; so easy and so much fun. We hope to host you and your family again sometime. Wishing you all great health.

6/10 (普通)

Basil

2021 年 1 月に 13 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2021 年 2 月 22 日)
Thank you for taking the time to provide a review. Do not hesitate to call our reception number at anytime during your stay if we can make it more comfortable. All the Apartments are different, so we recommend letting us know you preference or if you wish to try another room.

8/10 (良い)

Rob、Melbourne

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Old style, but clean and convenient. Easy walk to zoo. Shared laundry.
2021 年 1 月に 3 泊滞在
Greenways Apartments - North Adelaideからの返信 (投稿日 : 2021 年 1 月 18 日)
Thank you for taking the time to providing a review.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Access to the city centre, whilst not being in the CBD and the size of the apartments, which were excellent
2020 年 12 月に 2 泊滞在
Greenways Apartments - North Adelaideからの返信 (投稿日 : 2020 年 12 月 27 日)
Thank you for your review. These apartments are in such a great location. We appreciate you sharing your feedback and hope you had a good Christmas. Wishing you all the best for the New Year.

10/10 (非常に良い)

Katherine

家族旅行
良かった点 : 清潔度、客室の快適度
2020 年 10 月に 2 泊滞在
Greenways Apartments - North Adelaideからの返信 (投稿日 : 2020 年 10 月 19 日)
Thank you Katherine for your top score! This is very motivating for our team; we will share your review with them to encourage continued development and care for our guests. Wishing you all the very best and we hope to see you again soon.

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度
Inexpensive, good location for me as visitor to Arts Festival. Basic amenities, kitchen and bathroom ok, very clean and appreciated towel replacement after a few days stay. For two persons the second bed in the living room was not so great. Was unable to find two bedroom accommodation at Greenways.
2020 年 2 月に 5 泊滞在
Greenways Apartmentsからの返信 (投稿日 : 2020 年 4 月 1 日)
Thank you for taking the time to provide a review. March is certainly a busy time for us but we recommend sending us a message so we can try and allocate you the best apartment possible. Wishing you all the very best; we hope you are staying safe. Take care.

6/10 (普通)

宿泊されたお客様

グループ旅行
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
The location is very handy, but where else do you have to supply your own toilet paper??
2019 年 11 月に 7 泊滞在
Greenways Apartments - M&G Hotel Groupからの返信 (投稿日 : 2019 年 12 月 12 日)
Your review has actioned an investigation by management because we do/should supply basic amenities. Since receiving your feedback we have been able to address procedures and training. We have increased supplies and hope all guests will be more comfortable. Please call our 24 hours assistance line or reception if you need assistance and our head office reception team will jump into action to provide you with everything you need. Thank you for taking the time to provide a review. We appreciate your feedback and support. Wishing you all the best.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
manager was very responsible. Cleaner was very supportive.
2019 年 6 月に 5 泊滞在
Greenwaysからの返信 (投稿日 : 2019 年 7 月 31 日)
Thank you for providing feedback on your recent stay with us. Your positive feedback will be shared with the team to encourage continued improvement and care. We wish you all the best, take care.

4/10 (不満)

宿泊されたお客様

2019 年 5 月に 2 泊滞在