I meet one of the staff that was really helpful when I need to login, she also was really helpful as there was the need of change my bed. She stay longer of her usual working time to do that( I don’t remember her name but I really appreciate the fact that she stay longer and change my bed).
I was really disappointed on the condition of the room that was cold, dirty with dust and there was some slashing on the walls. The toilet was not clean properly there was some hair on the floor. The bed and towel were dirty with black hair, and it looked the bed has not been changed. The WI-FI was not working, tried to contact the support number but a part from them tell me to trying with forgetting option on my device notting has been resolved . Also TV was not working, it look like there was not connection to the aerial. On my second day they did not made the bed, they just removed the rubbish bag in the room and they left the dirty bag in the toilet.
I was expect a bit more from a place that say hotel, my experience was not good I will not book again if I visit again.