The pool was not very clean, food near the pool was always soggy, not many choices to choose from always the same thing, receptionist very inappropriate they would make fun of people who didn’t speak Spanish so unprofessional. Personally they need to get them to learn matters and be polite.. buffet was always the same food not that many choices.. you can not drink alcoholic beverages inside the pool, entertainment was a little boring not much the same 4 people all the time..
Maria
2024 年 3 月に 6 泊滞在
8/10 (良い)
Terry
2024 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Terry
2024 年 4 月に 2 泊滞在
4/10 (不満)
lina
2024 年 4 月 3 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
lina
2024 年 3 月に 3 泊滞在
4/10 (不満)
Jamie
2024 年 3 月 27 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
For all inclusive there was only buffet and the food was not good and only offered at limited times. My room was 20 feet from the amphitheater and it was extremely loud at night. My only entrance to my room was a sliding glass door and I did not feel secure.
Jamie
2024 年 3 月に 5 泊滞在
8/10 (良い)
kelly
家族旅行
2024 年 3 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall a great experience at this hotel. The rooms were spacious and clean, the staff were very helpful and friendly and the beach beside the resort was a great place to spend time. A wonderful beach to watch the sunset from. The all inclusive food and drinks were convenient but the food options don’t change much for each day in the main buffet restaurant although you have the option to book the other 2 restaurants in advance (Italian or Japanese). We chose to eat dinner out a few nights as well for a change. If we come back to Tamarindo again, we would choose Occidental tal Tamarindo again.
kelly
2024 年 3 月に 4 泊滞在
4/10 (不満)
carlos
カップルで旅行
2024 年 3 月 25 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Jusy was our saving grace but everything else was very disappointing. They had a water shortage the waiters, bartenders, and front desk are in need of a customer service training. We had so many issues, lack of water, broken safes, no towels and they would say we are on our way and it took 2 days! I watched the front desk ignore the phone knowing my husband was calling and they wouldn’t pick up. I watched a poor girl tell them that her toilet was broken and it had been a full day and she was scared of having to go use lobby bathroom because they hadn’t fixed hers.
carlos
2024 年 3 月に 5 泊滞在
6/10 (普通)
Renee
家族旅行, グループ旅行
2024 年 3 月 24 日
The buffet was decent but the week we were there, we were only able to get 1 dinner reservation. The quality of alcohol was very low. And the drinks were definitely watered down. Not being able to have your drink in or near the pool with something I didn’t like. The staff started cleaning around the pool once we were already there. The beach access was a wonderful plus.
Renee
2024 年 3 月に 5 泊滞在
10/10 (非常に良い)
James Dull、Grove
グループ旅行
2024 年 3 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
staff treat you like family. very kind and helpful. location is optimal with a perfect beach access. Greddy the lifeguard is fabulous as is Adina on the waitstaff.
James Dull
2024 年 3 月に 7 泊滞在
8/10 (良い)
Craig
家族旅行
2024 年 3 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was nice and walkable. The pool area and bar was nice. Lots of iguanas!