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Grand Jatra Hotel Pekanbaru
4.5 star property

Luxury hotel with 3 restaurants and 2 outdoor pools

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Grand Jatra Hotel Pekanbaru

Photo gallery for Grand Jatra Hotel Pekanbaru

Exterior
Executive Suite | Minibar, in-room safe, desk, laptop workspace
3 restaurants, lunch, dinner served; Asian cuisine
Lobby
Grand Superior Room | Bathroom | Shower, hair dryer, towels

Overview of Grand Jatra Hotel Pekanbaru

Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
28116, Riau, Pekanbaru, Jl. Tengku Zainal Abidin Komplek Mal, Pekanbaru No. 1
  • Popular LocationPekan Baru Mall1 min walk
  • Popular LocationRiau University4 min drive
  • Popular LocationCiputra Seraya Mall5 min drive
  • AirportPekanbaru (PKU-Sultan Syarif Qasim II Intl.)22 min drive
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Room options

View all photos for Grand Deluxe Room

Grand Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hair dryer
Private bathroom
Free bottled water
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Superior Room

Grand Superior Room | Minibar, in-room safe, desk, laptop workspace

Grand Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hair dryer
Private bathroom
Free bottled water
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Novotel Pekanbaru
Pool
Spa
Kids pool
Parking included
8.4 out of 10, Very Good, (85)
The price is ￥6,930
per night
￥8,385 total
includes taxes & fees
May 2 - May 3
Novotel Pekanbaru

About the neighborhood

Pekanbaru

Located in Pekanbaru, Grand Jatra Hotel Pekanbaru is in the city center and near the airport. Pekan Baru Mall and Ciputra Seraya Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pekanbaru Lake and Lembah Sari Artificial Lake.
Visit our Pekanbaru travel guideOpens in a new window

What's nearby

  • Pekan Baru Mall - 1 min walk
  • Great Mosque of An-Nur - 12 min walk
  • Riau University - 4 min drive
  • Ciputra Seraya Mall - 5 min drive
  • SKA Mall - 7 min drive

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 21 min drive

Restaurants

  • Vanhollano Bakery - 2 min walk
  • Restaurant Anom - 3 min walk
  • Ayam Penyet Khas Jawa Timur - 3 min walk
  • Sate Bundo Kanduang Pekanbaru - 4 min walk
  • Kedai oma - 2 min walk

About this property

Grand Jatra Hotel Pekanbaru

Luxury family-friendly hotel in the business district
You can look forward to a swim-up bar, a hair salon, and dry cleaning/laundry services at Grand Jatra Hotel Pekanbaru. Treat yourself to a massage, Ayurvedic treatments, or aromatherapy at Club Arena Spa, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, Asian cuisine, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a gym.
Additional perks include:
  • 2 outdoor pools and a children's pool, with a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and wedding services
  • Luggage storage, a computer station, and concierge services
Room features
All 200 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar

Restaurants on site

  • Asian Barbecue
  • Bellagio Restaurant
  • Enoki Japanese
  • Mezzanine Lounge and Bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (79 inch wide door)

More

  • 9 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Jatra
Grand Jatra Hotel
Grand Jatra Hotel Pekanbaru
Grand Jatra Pekanbaru
Hotel Jatra
Jatra Hotel
Jatra Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel
Grand Jatra Hotel Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel Pekanbaru

Frequently asked questions

Does Grand Jatra Hotel Pekanbaru have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Grand Jatra Hotel Pekanbaru?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at Grand Jatra Hotel Pekanbaru on Apr 29, 2024 start from ￥5,493, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Jatra Hotel Pekanbaru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Jatra Hotel Pekanbaru?

Self parking is free at this property.

What time is check-in at Grand Jatra Hotel Pekanbaru?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Grand Jatra Hotel Pekanbaru?

Check-out is at noon.

Does Grand Jatra Hotel Pekanbaru provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 300000 per vehicle applies.

Where is Grand Jatra Hotel Pekanbaru located?

This family-friendly Pekanbaru hotel is located near the airport, within a 15-minute walk of Pekan Baru Mall and Great Mosque of An-Nur. Ciputra Seraya Mall and Riau University are also within 3 mi (5 km).

Grand Jatra Hotel Pekanbaru Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 48 reviews" "
Rating 8 - Good. 19 out of 48 reviews" "
Rating 6 - Okay. 9 out of 48 reviews" "
Rating 4 - Poor. 5 out of 48 reviews" "
Rating 2 - Terrible. 3 out of 48 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

DENI

Stayed 2 nights in Dec 2023

4/10 Poor

Chang Ming, Carey

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
My toilet was flooded with water. Drainage was stuck
Stayed 4 nights in Sep 2022

6/10 Okay

Stephen

Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Zulfa

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
No issues with it only room service order for a plate of buffalo ribs that was rubbery gamey till i couldn't chew it up that was a failure by the kitchen chef. Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout.
Stayed 4 nights in Jun 2019

10/10 Excellent

KU MOHD HAZIZAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Room is Ok but need to repair basin because clog evertime using..Overall service is Ok and recommend to my friend.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located
Hotel is connected to Pekan Baru Mall. Staff are friendly and attentive.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location is very convenient
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019