The St. Regis Shenzhen Reviews, Deals & Photos 2024

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Luxury hotel with 3 restaurants connected to a shopping center in Shenzhen

Dates

May 2024

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June 2024

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Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

3 restaurants, breakfast, lunch served; local and international cuisine

Overview
Rooms
Location
Policies

8.8

Excellent

Popular amenities

Pool

Hot Tub

Breakfast available

Spa

Free WiFi

Restaurant

Check out the area

518001, Guangdong, Shenzhen, No 5016 Shennan Road East, Luoho Distr.

KK Mall1 min walk
Shenzhen Grand Theater5 min walk
Huaqiangbei2 min drive
Shenzhen (SZX-Shenzhen Intl.)37 min drive

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Room options

Room, 1 King Bed, View

Highlights

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Washer/dryer

Hypo-allergenic bedding

52 sq m
Hill view
Sleeps 3
1 King Bed

Room, 1 King Bed, City View

Highlights

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Washer/dryer

Hypo-allergenic bedding

52 sq m
City view
Sleeps 3
1 King Bed

Room, 1 King Bed, View (Urban)

Highlights

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Washer/dryer

Hypo-allergenic bedding

50 sq m
City view
Sleeps 3
1 King Bed

Room, 2 Twin Beds, City View

Highlights

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Washer/dryer

Hypo-allergenic bedding

54 sq m
City view
Sleeps 3
2 Twin Beds

Suite, 1 King Bed, City View (St. Regis, 2 Bedrooms, Skyline View)

Highlights

Separate sitting area

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Washer/dryer

108 sq m
Hill view
Sleeps 3
1 King Bed

Suite, 1 King Bed, City View (Shenzhen, Skyline View)

Highlights

Separate sitting area

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Washer/dryer

88 sq m
Hill view
Sleeps 3
1 King Bed

Suite, 1 King Bed, View

Highlights

Separate sitting area

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Washer/dryer

103 sq m
Hill view
Sleeps 3
1 King Bed

Room, 2 Twin Beds, View

Highlights

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Washer/dryer

Hypo-allergenic bedding

50 sq m
City view
Sleeps 3
2 Twin Beds

Room, 2 Twin Beds, City View

Highlights

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Washer/dryer

Hypo-allergenic bedding

48 sq m
City view
Sleeps 3
2 Twin Beds

Room, 1 King Bed, View

Highlights

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Washer/dryer

Hypo-allergenic bedding

43 sq m
Hill view
Sleeps 3
1 King Bed

Room, 1 King Bed, City View

Highlights

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Washer/dryer

Hypo-allergenic bedding

45 sq m
City view
Sleeps 3
1 King Bed

Suite, 1 King Bed, City View (Caroline Astor)

Highlights

Separate sitting area

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Washer/dryer

70 sq m
Hill view
Sleeps 3
1 King Bed

Suite, 1 King Bed, City View (Allure, Skyline View)

Highlights

Separate sitting area

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Washer/dryer

70 sq m
City view
Sleeps 3
1 King Bed

Room, 2 Twin Beds, View

Highlights

Soundproofed

Private indoor spa tub

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Washer/dryer

Hypo-allergenic bedding

48 sq m
Hill view
Sleeps 3
2 Twin Beds

Similar properties

Premium bedding, down comforters, minibar, in-room safe

Pool

Hot Tub

Spa

Parking included

per night

￥28,294 total

includes taxes & fees

May 4 - May 5

About the neighborhood

Shenzhen

Located in Luohu neighborhood, The St. Regis Shenzhen is connected to a shopping center. Shenzhen Grand Theater and Shenzhen Museum are cultural highlights, and some of the area's popular attractions include Happy Valley and Window of the World. KK Mall and Lizhi Park are two other places to visit that come recommended.

Visit our Shenzhen travel guide

What's nearby

KK Mall - 1 min walk
Shenzhen Grand Theater - 5 min walk
Shenzhen Museum - 15 min walk
Huaqiangbei - 2 min drive
Luohu Port - 3 min drive

Getting around

Shenzhen Station - 3 min drive
Hongling Station - 11 min walk
Shenzhen Intl. Airport (SZX) - 38 min drive

Restaurants

新灯火烧烤 - 4 min walk
木屋烧烤 - 5 min walk
桂小粉 - 4 min walk
顺德佬天心酒楼 - 5 min walk
深圳文艺会堂 - 7 min walk

About this property

The St. Regis Shenzhen

Luxury hotel near Shenzhen Grand Theater

Located close to KK Mall and Shenzhen Museum, The St. Regis Shenzhen provides a terrace, a coffee shop/cafe, and a garden. Indulge in a facial, a hot stone massage, and a body scrub at Iridium Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Fitness classes and yoga classes are offered at the 24-hour health club; The St. Regis Shenzhen also has a library, dry cleaning/laundry services, and 2 bars. Free in-room WiFi is available to all guests, along with a business center and a sauna.

You'll also enjoy perks such as:

An indoor pool and a children's pool
Free self parking
Buffet breakfast (surcharge), an electric car charging station, and concierge services
Multilingual staff, free newspapers, and a ballroom

Room features

All 290 rooms offer comforts such as private indoor spa tubs and 24-hour room service, as well as perks like premium bedding and iPads.

Extra conveniences in all rooms include:

Children's slippers, children's books, and free infant beds
Reusable coffee/tea filters, recycling, and LED light bulbs
Bathrooms with hydromassage showers and designer toiletries
46-inch LCD TVs with digital channels
Wardrobes/closets, eco-friendly cleaning products, and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Italian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: CNY 268 per person
2 bars/lounges
3 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Decanter
Elba Italian Restaurant
Malt
Social All Day Dining
St. Regis Bar/The Drawing

Things to do

24-hour health club
Children's pool
Fitness classes
Full-service spa
Indoor pool
Library
Sauna
Spa tub
Yoga classes

Family friendly

Children's books
Children's pool
Children's toys
Free crib
In-room washer/dryer
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service

Business services

Business center
Meeting rooms

Outdoors

Garden
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Detox wraps
Facials
Hot stone massages
Sauna
Spa treatment rooms
Spa tub

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height electrical outlets in bathroom
Low-height view port in door
Visual fire alarm
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

100 floors
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2011
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian-cotton sheets
Free crib
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Children's slippers
Deep soaking bathtub
Designer toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Separate bathtub and shower
Slippers
Towels

Entertainment

46-inch LCD TV with digital channels
iPad
Pay movies

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Restaurant dining guides

More

Air conditioning
Connecting rooms available
Desk
Eco-friendly cleaning products available
Electrical adapters
Free daily newspapers
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Soundproofed rooms
Washer/dryer
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CNY 350.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

Deposit: CNY 1000 per night

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately CNY 268 per person
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shenzhen St. Regis

St. Regis Shenzhen

St. Regis Shenzhen Hotel

The St. Regis Shenzhen Hotel

The St. Regis Shenzhen Shenzhen

The St. Regis Shenzhen Hotel Shenzhen

Frequently asked questions

Does The St. Regis Shenzhen have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at The St. Regis Shenzhen?

As of Apr 20, 2024, prices found for a 1-night stay for 2 adults at The St. Regis Shenzhen on May 19, 2024 start from ￥26,701, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The St. Regis Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at The St. Regis Shenzhen?

Self parking is free at this property.

What time is check-in at The St. Regis Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The St. Regis Shenzhen?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The St. Regis Shenzhen located?

Located in Luohu, this luxury hotel is within a 10-minute walk of KK Mall and Shenzhen Grand Theater. Shenzhen Museum and Lizhi Park are also within 1 mi (2 km). Hongling Station is 11 minutes by foot and Grand Theater Station is 13 minutes.

The St. Regis Shenzhen Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

4/10 Poor

LAU BOCK

Feb 29, 2024

Disliked: Staff & service, amenities, property conditions & facilities

Very inconvenient to get in and out of the hotel !

Stayed 4 nights in Feb 2024

10/10 Excellent

Peter

Business traveler

Jan 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely the finest 5-Star hotel in Shenzhen! Outstanding staff, with an impeccable butler service. Don't miss the scrumptious morning, and evening buffet. So many international dishes, which are prepared with the highest of standards! Access to the metro is a snap, and it is beneath the King Key building. One never has to go outside to ride the system. This is my only choice of properties when my travels bring me to Shenzhen!

Stayed 3 nights in Jan 2024