Polana Serena Hotel

4.5 star property
Luxury hotel with 3 restaurants and full-service spa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Polana Serena Hotel

Photo gallery for Polana Serena Hotel

Exterior
Front of property
Standard Room | View from room
3 restaurants, breakfast, lunch, dinner served; sushi
Lobby

Overview of Polana Serena Hotel

8.8

Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Bar
  • Room service
The price is ¥27,675
Price available on 2024/3/30

Explore the area

00100, Maputo, Avenida Julius Nyerere 1380
  • Popular LocationTaverna Doce2 min walk
  • Popular LocationVila Algarve14 min walk
  • Popular LocationGeology Museum16 min walk
  • AirportMaputo (MPM-Maputo Intl.)7 min drive
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Room options

Executive Room

cleanliness

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Jetted bathtub
Hair dryer
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room

cleanliness

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Jetted bathtub
Hair dryer
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Room

cleanliness

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Jetted bathtub
Hair dryer
Private bathroom
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Maputo

Polana Serena Hotel is located in Maputo. Museum of Natural History and National Art Museum are cultural highlights, and travelers looking to shop may want to visit Shopping 24 and Maputo Central Market. Maputo Botanical Gardens and Louis Tregardt Memorial Garden are also worth visiting.

What's nearby

  • Museum of Natural History - 2 min drive
  • Eduardo Mondlane University - 2 min drive
  • Maputo Central Market - 2 min drive
  • Fish Market - 3 min drive
  • Maputo City Hall - 4 min drive

Getting around

  • Maputo (MPM-Maputo Intl.) - 8 min drive

Restaurants

  • Mundo's - 8 min walk
  • Cafe Estoril - 7 min walk
  • Bom Garfo - 5 min walk
  • Restaurante Txhapo Txhapo - 10 min walk
  • Lanchonete do Atleta - 7 min walk

About this property

Polana Serena Hotel

Luxury hotel
A terrace, a garden, and a hair salon are just a few of the amenities provided at Polana Serena Hotel. Indulge in Ayurvedic treatments, aromatherapy, and a facial at Serena Maisha, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature sushi and more. Fitness classes are offered at the gym; the property also has dry cleaning/laundry services, car rentals on site, and a bar. In addition to a business center and a steam room, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and concierge services
  • Smoke-free premises, a 24-hour front desk, and a banquet hall
Room features
All 153 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like separate sitting areas and bathrobes.
More amenities include:
  • Bathrooms with jetted tubs and free toiletries
  • LCD TVs with premium channels
  • Separate sitting areas, free infant beds, and coffee/tea makers

Languages

Afrikaans, English, French, German, Portuguese, Spanish, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aquarius
  • Delagoa Fine Dining
  • Varanda All Day Dining

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1922
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MZN 100.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MZN 200 per person (one way)
  • Late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 AM
  • Rollaway bed fee: MZN 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 400000611

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Polana Serena
Polana Serena Hotel
Polana Serena Hotel Maputo
Polana Serena Maputo
Polana Serena Hotel Hotel
Polana Serena Hotel Maputo
Polana Serena Hotel Hotel Maputo

Frequently asked questions

Does Polana Serena Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Polana Serena Hotel?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Polana Serena Hotel on Mar 30, 2024 start from ¥27,675, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Polana Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Polana Serena Hotel?

Self parking is free at this property.

What time is check-in at Polana Serena Hotel?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available from midnight– 6:00 AM for a fee of 75%.

What time is check-out at Polana Serena Hotel?

Check-out is at 10:00 AM.

Does Polana Serena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MZN 200 per person applies.

Where is Polana Serena Hotel located?

Situated in Maputo, this luxury hotel is within 1 mi (2 km) of Vila Algarve, Geology Museum, and Núcleo de Arte. Museum of Natural History and Shopping 24 are also within 1 mi (2 km).

Polana Serena Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 207 reviews" "
Rating 8 - Good. 65 out of 207 reviews" "
Rating 6 - Okay. 16 out of 207 reviews" "
Rating 4 - Poor. 7 out of 207 reviews" "
Rating 2 - Terrible. 3 out of 207 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Amy

Stayed 1 night in Feb 2024

8/10 Good

Magdalena

Stayed 3 nights in Feb 2024

10/10 Excellent

Amina

Liked: Staff & service, property conditions & facilities
The area is very safe, right next to the presidency. I hope they can build elevators that get you from the main building to the rooms on the 4th floor. The views from the 4th floor rooms are amazing!
Stayed 4 nights in Dec 2023

10/10 Excellent

Juan Baptiste

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Excellent !
Stayed 5 nights in Nov 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Mohamad, dearborn

Traveled with partner
Not worth the price, outdated
Stayed 5 nights in Jun 2023

10/10 Excellent

Petra

Stayed 2 nights in Jun 2023

10/10 Excellent

Petra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Polana is a legend
Stayed 4 nights in Jun 2023

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Polana Hotel was a beautiful hotel and the staff was excellent. Loves the history and that it has been in service for 100 years.
Stayed 2 nights in Apr 2023