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ARCOTEL Castellani Salzburg

4.0 star property
Eco-certified hotel connected to the convention center in Salzburg-Süd with 2 restaurants

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

ARCOTEL Castellani Salzburg

Photo gallery for ARCOTEL Castellani Salzburg

Bar (on property)
Exterior
Exterior
Premium bedding, in-room safe, blackout drapes, soundproofing
2 restaurants, breakfast served

Overview of ARCOTEL Castellani Salzburg

Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

5020, Salzburg, Salzburg, Alpenstrasse 6
  • Popular LocationFortress Hohensalzburg16 min walk
  • Popular LocationMozartplatz Square16 min walk
  • Popular LocationSalzburg Cathedral17 min walk
  • Popular LocationResidenzplatz Square17 min walk
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Room options

Superior Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Junior Suite

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the neighborhood

Salzburg

Located near a boardwalk/promenade, ARCOTEL Castellani Salzburg is in Salzburg-Süd neighborhood and is connected to a shopping center. Mozart's Birthplace and Mirabell Palace and Gardens are notable landmarks, and travelers looking to shop may want to visit Salzburg Christmas Market. Looking to enjoy an event or a game while in town? See what's happening at Salzburgarena or Wals Siezenheim Stadium. Discover the area's water adventures with rafting and surfing/body boarding nearby, or enjoy the great outdoors with hiking/biking trails and mountain climbing.

What's nearby

  • Fortress Hohensalzburg - 16 min walk
  • Salzburg Cathedral - 17 min walk
  • Salzburg Christmas Market - 19 min walk
  • Mozart's Birthplace - 3 min drive
  • Mirabell Palace and Gardens - 3 min drive

Getting around

  • Salzburg Aigen S-Bahn - 5 min drive
  • Salzburg Aiglhof Station - 6 min drive
  • W.A. Mozart Airport (SZG) - 20 min drive

Restaurants

  • 220 Grad Nonntal - 11 min walk
  • Chinesische Mauer Chinarestaurant Lin - 3 min drive
  • Steinlechners Bar - 2 min drive
  • Unikum - 9 min walk
  • Ben's Cafe - 2 min drive

About this property

ARCOTEL Castellani Salzburg

Eco-certified hotel located in Salzburg-Süd
Close to Salzburg Christmas Market and Mozart's Birthplace, ARCOTEL Castellani Salzburg provides a terrace, a garden, and a library. Enjoy al fresco dining and happy hour at the two onsite restaurants. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Tour/ticket assistance, luggage storage, and a porter/bellhop
  • Wedding services, a water dispenser, and multilingual staff
Room features
All 154 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Highchairs, children's books, and art supplies
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 48-inch LED TVs with satellite channels
  • Rollaway/extra beds, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends; EUR 22 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Da Capo Bar
  • Restaurant Eschenbach
  • Restaurant Salieri

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • Free crib
  • Highchair
  • Laundry facilities
  • Rollaway/extra bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,983 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 48-inch LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per stay
  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 23 per day
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Castellani Parkhotel
Castellani Parkhotel Hotel
Castellani Parkhotel Hotel Salzburg
Castellani Parkhotel Salzburg
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Hotel
ARCOTEL Castellani Salzburg
ARCOTEL Castellani
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Salzburg Salzburg
ARCOTEL Castellani Salzburg Hotel Salzburg

Frequently asked questions

Is ARCOTEL Castellani Salzburg pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day.

How much does it cost to stay at ARCOTEL Castellani Salzburg?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at ARCOTEL Castellani Salzburg on Apr 11, 2024 start from ¥17,407, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ARCOTEL Castellani Salzburg?

Self parking is available for EUR 23 per day.

What time is check-in at ARCOTEL Castellani Salzburg?

Check-in begins at 3:00 PM.

What time is check-out at ARCOTEL Castellani Salzburg?

Check-out is at 11:00 AM.

Where is ARCOTEL Castellani Salzburg located?

Located in Salzburg-Süd, this eco-certified hotel is within 1 mi (2 km) of Nonnberg Abbey, Salzburg Christmas Market, and Mozart's Birthplace. Stift Nonnberg and Mozart Monument are also within 1 mi (2 km). Salzburg Aigen S-Bahn is 20 minutes by foot.

ARCOTEL Castellani Salzburg Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 227 out of 523 reviews" "
Rating 8 - Good. 197 out of 523 reviews" "
Rating 6 - Okay. 67 out of 523 reviews" "
Rating 4 - Poor. 19 out of 523 reviews" "
Rating 2 - Terrible. 13 out of 523 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities
Different !
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel and the area
Stayed 5 nights in Dec 2023

6/10 Okay

Amandeep

Traveled with partner
Liked: Cleanliness, amenities
To order room service, one has to go down to the reception. No intercom. Maintenance issue was not resolved even after asking for two days. Finally gave up on it. Breakfast selection can be better.
Stayed 3 nights in Dec 2023

2/10 Terrible

Karen

Disliked: Staff & service
Horrible staff and customer service. Snow storm prevented travel to hotel area. Snow storm was on news. Attempted to call the hotel without any answer, emailed them without a response. Finally received a response telling me they couldn't help me because i booked through a third party. Was charged full price to include five breakfasts we were not there to have. Refused to be helpful in any way. The storm made local news today showing how it shut down all trains to the area. I will never book with this chain again. So unprofessionalism. Stay away if you want good customer service

2/10 Terrible

Karen

Traveled with family
Disliked: Staff & service
Horrible customer service. Tried calling the property numerous times when all the trains were canceled due to a snow storm. They did not answer the phone and then charged me the full rate stating i did not cancel in time. I will be sure to never book through this chain again.

10/10 Excellent

BYOUNGJUNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

BYOUNGJUNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, lovely room. Our only feedback to stop it being a 5 was that the shower could of been better - quite a minor thing but when walking round in cold we both enjoy hot shower when back. Hotel spotlessly clean too, we really enjoyed our time in the hotel and Salzburg.
Stayed 2 nights in Nov 2023

4/10 Poor

Martin

Stayed 1 night in Oct 2023

10/10 Excellent

Ian

Stayed 1 night in Sep 2023