The tenant lady who checked us in was clearly heavy intoxicated.
The room was never cleaned maybe new sheets but food crumbs everywhere and toilet seat was filthy with dried urine and shower never cleaned. White towels possible clean but heavily stained.
Thankfully no bed bugs or roaches i could see.
I will never be staying here again
Cassondra
2024 年 1 月に 1 泊滞在
6/10 (普通)
Majdi
2023 年 12 月 24 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Majdi
2023 年 12 月に 6 泊滞在
2/10 (非常に不満)
Lorena
家族旅行
2023 年 12 月 16 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
At check-in the desk clerk was shouting at a kid sitting at a table in the lobby- acted threatening. I stood outside the door wondering if I should call police. He came to the door and a switch flipped- acted very helpful. I was extremely uncomfortable, but checked in. Tried to explain he was upset about an employee who is drunk & doesn’t do his job. Later while in my room I heard a lot of shouting and commotion outside. Wondered again if I needed to call police. I had to go to the office for towels- was kept standing for 5 or more minutes while the clerk again harangued the kid at the table- then told me he didn’t wait on me right away b/c he “thought I should hear the explanation since I walked in to the previous incident.” I did not feel safe, and the clerk was completely unprofessional. I had booked for 2 nights but did not stay the second night. I asked about a refund for the second night but the clerk wanted my phone number and other information, but then said I would have to call the actual manager about it. I did not feel safe leaving my information so cut my losses. An absolutely horrible experience.
Lorena
2023 年 11 月に 2 泊滞在
8/10 (良い)
Mary
家族旅行
2023 年 11 月 18 日
良かった点 : スタッフとサービス
Mary
2023 年 11 月に 1 泊滞在
4/10 (不満)
Yawo
2023 年 11 月 10 日
Yawo
2023 年 11 月に 1 泊滞在
2/10 (非常に不満)
Addie
家族旅行
2023 年 10 月 22 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk lady was by far the rudest person we have ever come across. 730 at night and she comes over to our room either drunk or high in front of my kids asking what the hell we are doing because my husband went to wrong room. We were dropping stuff off at our room. She treated us as criminals. Then when we asked her what was the problem she turned around and flicked us off. Next morning asked for management info and she wouldn't give it out she said shes the manager and been there for 14 years. I asked her for a receipt and she asked me why when we paid cash. We checked out like at 630am because she made our experience there the worst.... Very unprofessional.... also the room was dirty, broken ac unit, she gave us a used suave bottle to use for shampoo....
Addie
2023 年 10 月に 1 泊滞在
2/10 (非常に不満)
jan
2023 年 9 月 13 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I needed to change my arrival date - spent 2 days trying to call hotel with no answer. I talked to one of your people, they said they would handle it and I would be emailed in 72 hours. There was no email from you. I arrive at hotel, office is closed with no way to reach anyone. I went to another hotel. Please confirm that I was not charged by the Roadway Inn & Suites.
jan
2023 年 9 月に 3 泊滞在
2/10 (非常に不満)
Gregory
2023 年 9 月 11 日
気になった点 : 設備とサービス
There was a fire. No rooms available and no one told me.