The stay would have been better and I wouldn’t have checked out the same night if the hallway hadn’t been exposed unfinished drywall, the bathroom mirror was cracked, dirty towels, barely hot water too. My room was apparently next to a loud couple and over the bar so I got to hear arguing from the room next door and a bunch of drunks yelling in and outside. I won’t stay again.
宿泊されたお客様
2021 年 2 月に 1 泊滞在
10/10 (非常に良い)
Tim
2021 年 1 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was a nice stay. There was an issue with the reservation and the room that I wanted was overbooked. But I only gave them a 24 hour notice so it wasn’t a big deal. They had another room available and agreed to refund my money from my first reservation. The staff was friendly and helpful.
Tim
2021 年 1 月に 1 泊滞在
4/10 (不満)
Danny
グループ旅行
2021 年 1 月 13 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Had to change rooms 3 times and discount next door was no good
Danny
2021 年 1 月に 1 泊滞在
4/10 (不満)
Peg、Illinois
カップルで旅行
2020 年 12 月 3 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was disgusting! Stains on the walls, stains on the bed skirt, black spots in the tub, hair in the tub. I appreciate the guy at the front desk getting as a couple beers after a twelve hour drive, that’s the only good thing I could say. No one on the staff wore masks. Obviously they weren’t doing extra cleaning for guests safety. Coffee was bad. Stay somewhere else.
Peg
2020 年 11 月に 3 泊滞在
8/10 (良い)
Rebecca
出張
2020 年 11 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Rebecca
2020 年 11 月に 1 泊滞在
8/10 (良い)
James
2020 年 10 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
James
2020 年 10 月に 1 泊滞在
10/10 (非常に良い)
Rae
2020 年 9 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Stay
Very happy with our stay. The room was clean, no leaks in the bathroom, fridge was cool. We had to get help with the TV and the clerk was upstairs really quick. Also had problems with room keys, those were solved quickly. Breakfast was nice. Only complaint in our two queen beds room. One of the beds had a sink hole in the mattress lol. The hotel was very nice.
Rae
2020 年 9 月に 2 泊滞在
4/10 (不満)
Heather、Sevierville, Tn
カップルで旅行
2020 年 9 月 1 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
The air conditioner doesn't allow you to set it cool enough to make the room comfortable. I've stayed here twice and both rooms were like this. The TV in the roos are a small 32 in TV which is way to small for the room size. House keeping tried to come in my room while knocking instead of giving me time to respond . The pool is closed due to covid-19. I've been to several hotels pools all open. This is a sorry excuse to not have the pool open. It was very clean, no bed bugs, bathroom was very clean but the toilet leaked water onto the floor. I may stay here again because on it being close to the family I was visiting but I will be asking to see the room before I book my next stay here. There's a restaurant bar below the hotel that is really nice and food is excellent.