This property does not match the photos! The furniture was dirty and out dated! The receptionist was not at the desk when I arrived. No one knew where she was. I asked for the remote for the TV 3 times and never received it. There was not kettle in the room, however the night attendant was kind enough to find one for me. Horrible experience-I actually left a day early due to the poor customer service!
I travelled by plane 2 days, and this is how I was rewarded for stating at your accommodation! Horrible expereice!
Kenneth
2023 年 12 月に 2 泊滞在
8/10 (良い)
Goabaone
2023 年 12 月 7 日
良かった点 : 清潔度、スタッフとサービス
Goabaone
2023 年 12 月に 1 泊滞在
4/10 (不満)
LUYOLO
2023 年 11 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
No room service which really inconvenience me to go to main hotel for food and beverages
LUYOLO
2023 年 11 月に 2 泊滞在
10/10 (非常に良い)
Trevor
2023 年 10 月 25 日
Trevor
2023 年 10 月に 1 泊滞在
6/10 (普通)
M David
2023 年 10 月 13 日
良かった点 : スタッフとサービス
The facilities were a little "tired". Only one towel in double room, no hairdryer. But a good buffet breakfast and helpful staff.
The "Grand Palm" has fallen far, and has some of the poorest hotel restrooms we have visited. The last "signed' check was 3 months previous!