I made a booking through Hotels.com and had the confirmation with me but they say that they have no such booking. Because I had no where to go, I had to book another room at prime rate
J K
2022 年 2 月に 1 泊滞在
8/10 (良い)
Muhammad
出張
2020 年 8 月 26 日
良かった点 : 施設のコンディションと設備
Muhammad
2020 年 8 月に 3 泊滞在
2/10 (非常に不満)
Jose
グループ旅行
2020 年 8 月 15 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very bad
And horrible
Even air condition did not work
Jose
2020 年 8 月に 1 泊滞在
2/10 (非常に不満)
muhammad
出張
2020 年 2 月 11 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
too noise at hotel, useless
hi, i had flight in morning and went to sleep at night but due to club noise all night , i could not sleep, i called reception at 1.50am in morning and complaint , they said ok will sort out. i could not sleep, very noise at hotel, not recommeded at all
muhammad
2020 年 2 月に 1 泊滞在
2/10 (非常に不満)
Sheli、London
家族旅行
2020 年 1 月 3 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We are disappointed with the service we received from this hotel.
There was little running water in our bathroom so we had difficulty using the shower. The room was not cleaned on any of the days.
The daytime staff at the counter were incredibly rude and we would always see them arguing with other customers. When we were checking out, they argued with us over a small stain on the corner of one of our used towels. This stain came from the hair dye on my husband's hair. I admit this stain was our fault but the way they behaved was unacceptable. They made us pay and were very unprofessional and rude. We have experience staying in many hotels all over the world under Expedia, but never have we received such poor service and many hotels have overlooked these sort of stains which come out in the laundry wash anyway - that is the whole point of a laundry service.
Although the night staff at the counter were polite, overall we would not recommend this hotel to anyone.
Sheli
2019 年 12 月に 10 泊滞在
6/10 (普通)
Ines
カップルで旅行
2019 年 11 月 30 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Die Zimmer sind stark renovierungsbedürftig...das Bad ist eine Katastrophe...das Personal ist nett und zuvorkommend, hilfsbereit...das Hotel hat eine gute Ausgangslage...