Castle Hilo Hawaiian Hotel is located in Keaukaha, a neighborhood in Hilo, and is next to a golf course and by the ocean. Hilo Shopping Center and Hilo Farmers Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Wailuku River State Park and Kaumana Springs Wilderness. Panaewa Rainforest Zoo and Pacific Tsunami Museum are also worth visiting. Kayaking and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
Located close to Port of Hilo, Castle Hilo Hawaiian Hotel provides 18 holes of golf, a terrace, and a coffee shop/cafe. The on-site restaurant, WSW The Steakhouse, offers breakfast and dinner. In addition to a garden and a hair salon, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
An outdoor pool
Free self parking
Full breakfast (surcharge), an electric car charging station, and an elevator
A front-desk safe, ATM/banking services, and a gift shop
Guest reviews say good things about the dining options, beach locale, and convenient parking
Room features
All 286 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews speak well of the clean, spacious rooms at the property.
Other amenities include:
Recycling, LED light bulbs, and eco-friendly cleaning products
Eco-friendly toiletries, shower/tub combinations, and hair dryers
32-inch flat-screen TVs with cable channels
Refrigerators, coffee/tea makers, and daily housekeeping
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Parking and transportation
Electric car charging station on site
Free self parking on site
Food and drink
Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 25 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
iCafe/Waioli Lounge
WSW The Steakhouse
Things to do
18 holes of golf
Gym
Outdoor pool
Family friendly
In-room refrigerator
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Business services
Business center
Meeting room
Outdoors
Garden
On the bay
Terrace
Accessibility
Elevator
More
100% renewable energy
8 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Shower/bathtub combination
Towels
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 30.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Resort fee: USD 35.39 per accommodation, per night
The resort fee includes:
Additional inclusions
Fitness center access
In-room coffee
Newspaper
Phone calls
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately USD 7–25 per person
Rollaway bed fee: USD 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo
Castle Hilo Hawaiian Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property was directly on the water with nice views of Hilo Bay and Coconut Island. The rooms were fairly spacious with an outdoor balcony. I had reserved 2 ocean-front rooms and requested a King bed in each, but we had 2 Queens in each. The property was clean enough but the furnishings, carpets, etc. were somewhat tired. The provided continental breakfast offerings were pretty weak.
One of the better hotel options in Hilo, which has a limited supply. Updated a few years ago so the rooms are good.
The staff was friendly & helpful.
Ralph
Stayed 1 night in May 2024
8/10 Good
Kim
Traveled with family
May 15, 2024
Liked: Staff & service
Absolutely loved sitting on the Balcony enjoying the view of the Bay. Too many cats in parking area.
Kim
Stayed 3 nights in May 2024
8/10 Good
Arch
Traveled with partner
May 14, 2024
Liked: Cleanliness, staff & service
The hotel staff was helpful and friendly, but the restaurant staff were not very nice and food service was very poor. The breakfast was a joke where there was no food most of the time. The service at the restaurant took over an hour.
Arch
Stayed 3 nights in May 2024
10/10 Excellent
Emelia
Traveled with partner
May 14, 2024
Chill vibes. Great view of the bay for us. Quiet. Front desk were helpful. Definitely would choose to stay here again.
This hotel is in a great location overlooking Hilo Bay and sits adjacent to the beautiful Liliuokalani Gardens which is a must visit. Rooms are situated such that half are overlooking the bay and the other half overlook the golf course landside. The main restaurant has decent fare. The staff and service are excellent but the hotel could use some updating as rooms are showing their wear and tear. Lighting in the separate bathroom/shower area is dim and everything could use a good coat of fresh paint. Nights are quiet and peaceful especially if you have a room with a balcony overlooking the bay. There is a great restaurant within walking distance, Hilo Bay Cafe, that I highly recommend but that’s for another post. If you want to wander into town, it is an easy 5-10 minute drive to shopping and restaurants. Parking can be an issue if the hotel is hosting an event but according to the staff, street parking is allowed. Warning their guests that this might be an issue during nights with events would have been helpful so that guests don’t spend minutes circling through their parking to find a tight spot. Overall, I would recommend staying here for the great staff and location. Even as close as it is to the airport, the minimal air traffic did not detract at all from the stay.