They need to either shut it down for good or shut it down and do a complete overhaul of this property. It is filthy and rundown, and that’s just the main property. The room we stayed in was disgusting. There were several dead bugs on the bathroom floor. No water pressure in the shower. It appeared that the floor had not been swept in a while. The sheets had not been changed. There was blood on them. Pillows were hard as a rock. 0 out of 10…Would not recommend.
Christine
2024 年 4 月に 1 泊滞在
4/10 (不満)
Oren
グループ旅行
2024 年 4 月 10 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was OK. Only food was little grill or Mexican. No restaurant. Only 1 or 2 game tables open. Said they were full when asked about another room - not even 20 cars in entire lot. It was a ghost town atmosphere.
Oren
2024 年 4 月に 1 泊滞在
4/10 (不満)
Christy
2024 年 4 月 3 日
気になった点 : 施設のコンディションと設備
Christy
2024 年 3 月に 4 泊滞在
8/10 (良い)
Cindy
2024 年 3 月 25 日
Cindy
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Marquita
2024 年 3 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice and clean room
Marquita
2024 年 3 月に 1 泊滞在
4/10 (不満)
Valencia
家族旅行
2024 年 3 月 23 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Terrible stay/experience at Sams. The service desk in main lobby closed around 9:00 and the toilet in my room did not work. Had to contact security to get help. I was moved to a new room but it was dirty. I requested a full refund however because I booked online I was told to request refund from Expedia. No hotel staff available. No one to help with bags and no valet.will never stay there again.
Valencia
2024 年 3 月に 1 泊滞在
6/10 (普通)
Todd、Madison
家族旅行
2024 年 3 月 18 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Rooms were dirty. Dead Asian beattles on the windows. Toilets were old.
Todd
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Leslie
2024 年 2 月 28 日
良かった点 : 施設のコンディションと設備
Leslie
2024 年 2 月に 3 泊滞在
6/10 (普通)
Eric
2024 年 2 月 26 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Eric
2024 年 2 月に 2 泊滞在
6/10 (普通)
Thomas、Antioch
2024 年 2 月 23 日
良かった点 : スタッフとサービス
This property was convenient and inexpensive. But was just average in most other ways - somewhat worn, dated, not particularly clean, etc. the service was good. Dining options were practically non existent, but the Mexican place was delicious and the staff were wonderful. The slots area was nice and the waitresses were excellent. Overall it was ok. Nothing to write home about.