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Reviews of InterContinental Yokohama Grand, an IHG Hotel

4.5 out of 5
InterContinental Yokohama Grand, an IHG Hotel
1-1-1 Minatomirai, Nishi-Ku, Yokohama, Kanagawa-ken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 857 out of 1294 reviews" "
Rating 8 - Good. 299 out of 1294 reviews" "
Rating 6 - Okay. 70 out of 1294 reviews" "
Rating 4 - Poor. 47 out of 1294 reviews" "
Rating 2 - Terrible. 21 out of 1294 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the harbor and Ferris wheel and night view fireworks. Clean spacious room excellent room.
Stayed 2 nights in May 2024

10/10 Excellent

Amin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 6 nights in May 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner meal advertising Wagyu beef and Maguro shushi for 6,800 yen for 90 minutes was simply Horrible. I could not eat the meat: tough chewy. The maguro was small and dry. We were very disappointed
Stayed 3 nights in May 2024

10/10 Excellent

Shichiro, Campbell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in May 2024

10/10 Excellent

QI

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and easy
Stayed 5 nights in May 2024

10/10 Excellent

Sayuri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious appearance. Convenient location for traveling abroad. Great views. Many shopping options nearby. Been here before and some of the rooms have minor damages but nothing to interfere with your stay. Very professional services.
Stayed 13 nights in May 2024

10/10 Excellent

dong, rancho palos verdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in May 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to convention center, shopping, dining and short walk to train station
Stayed 3 nights in Apr 2024

10/10 Excellent

BARRY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the dock
Stayed 1 night in May 2024

10/10 Excellent

Mihoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was excellent and they cleaned our room nicely every day. I liked to have massage in our room!!
Stayed 6 nights in Apr 2024

10/10 Excellent

Susan, OREM

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to the cruise terminal and train stations--and a spectacular view outside our bay window! The staff were polite and professional, too. A total win.
Stayed 2 nights in Apr 2024

8/10 Good

susan

Traveled with partner
Liked: Amenities
The excellent location
Stayed 5 nights in Apr 2024

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff is very friendly
Stayed 2 nights in Apr 2024

10/10 Excellent

Raymond

Liked: Staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Liked: Amenities
Wonderful
Stayed 1 night in Apr 2024

10/10 Excellent

Marivic, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, amenities
Absolutely loved our view of the ocean out our huge windows. Also loved the deep tub which was great to soak in after 29,000 steps in a day.
Stayed 2 nights in Apr 2024

10/10 Excellent

Pui Shan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with gorgeous harbour view
Stayed 2 nights in Apr 2024

10/10 Excellent

Sherry, LYNNWOOD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Views around the hotel. It’s very clean everywhere in the hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Hamsa Shijas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel rooms with the bay view This is my favorite hotel in this area
Stayed 2 nights in Apr 2024

10/10 Excellent

Reza

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is relatively a high end hotel. Very clean with polite staff. Breakfast was great. Easy to walk to Metro stations.
Stayed 5 nights in Mar 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!! Beautiful hotel, super clean, quiet, breakfast buffet is excellent, delicious and high quality food. My bedroom had a 360 view to Yokohama. Espectacular view, room was super clean, 5 stars hotel definitely. Highly recommended. I had the best experience in Japan. I love it!! I will be back soon.
Stayed 3 nights in Mar 2024

10/10 Excellent

Choa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean , good view
Stayed 3 nights in Mar 2024

10/10 Excellent

Heather

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful and multiple restaurant options. Great view and close to everything.
Stayed 2 nights in Mar 2024

8/10 Good

Danny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at the IC every time we’re in Minato Mirai. It’s very convenient and the service is generally top notch. This last time that we stayed, it was high occupancy so I felt like they stuck us in a smaller room than they normally would for 3 people (my wife, 9 y/o son and myself). They also only supplied towels for two people which I felt was a lack of attention to detail. We called the front desk and the towels were brought immediately but we really shouldn’t have had to call. Still love the IC but felt like they weren’t as good as they normally are.
Stayed 3 nights in Mar 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are a little thin. Could hear the neighbors.
Stayed 2 nights in Mar 2024

10/10 Excellent

Miganoush

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience.
Stayed 8 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2024

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View
Stayed 4 nights in Mar 2024

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 starts love it
Stayed 7 nights in Mar 2024

8/10 Good

WALTER, SAO PAULO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for business or pleasure
Stayed 7 nights in Mar 2024

8/10 Good

Munetake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Melvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bad water pressure in shower.
Stayed 6 nights in Feb 2024

10/10 Excellent

Jose, VIRGINIA BEACH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Landmark circle, shopping center
Stayed 3 nights in Feb 2024

10/10 Excellent

Kamree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with friendly and courteous staff. Loved the architecture and design. Breakfast buffet was affordable and delicious.
Stayed 6 nights in Feb 2024

10/10 Excellent

Suk Hing

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Ellenor

Stayed 2 nights in Feb 2024

10/10 Excellent

Som

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Outstanding in most areas. Bathroom lighting very dark, small TV/no Apps.
Stayed 2 nights in Feb 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

julien

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms a little dated but overall good hotel and location. Friendly staff.
Stayed 2 nights in Feb 2024

8/10 Good

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and helpful staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has amazing view of the Tokyo Harbour, conveniently located to train station, food, shopping and entertainment. The night view photo of the moon & bridge are from my bed!!
Stayed 2 nights in Jan 2024

2/10 Terrible

Saeid

Traveled with family
Dirty!
Stayed 1 night in Jan 2024

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Nice beds, nice view, lots of outlets
Stayed 2 nights in Jan 2024

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Mark Scott

Stayed 2 nights in Jan 2024

10/10 Excellent

Rachita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024