2/10 Terrible
PY
Traveled with family
Nov 9, 2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever. I had thought to skip this hotel review completely cos they are getting worst. 6mths later and we are back in Japan. We are reminded never ever to go to any LiveMax and use LiveMax as a comparison for worst hotels to stay in our travels. They wanted this review to be shared.
Terrible experience. Have been to many countries but never stayed in such an awful hotel before. Was greeted by a rude hotel manager that pretended not to know English. Had scared us as he shouted instructions to unload our car and check in. We shouted back at him. Then discovered he knows English and could even share his exp of the places he visited in our country. Then discovered that this place is poorly maintained like a table with broken leg, toilet cabinet cover broken, side of mattresses showing its springs. And it seemed changing rooms just widens the exp. Smokey corridors and musky rooms and damp carpets with windows opened to ventilate everything. One of our rooms had no air con but a portable ventilator. Also felt very unsafe at night. Experienced the worst to the max.