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Reviews of Far East Village Hotel Yokohama

3.5 out of 5
Far East Village Hotel Yokohama
6-chome-90-1 Onoecho Naka-ku Yokohama, Kanagawa, Yokohama, Kanagawa Prefecture

Reviews

8.4

Very Good

Rating 10 - Excellent. 163 out of 342 reviews" "
Rating 8 - Good. 107 out of 342 reviews" "
Rating 6 - Okay. 51 out of 342 reviews" "
Rating 4 - Poor. 15 out of 342 reviews" "
Rating 2 - Terrible. 6 out of 342 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Clifford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel,staff very pleasant and helpful. Location was good, would recommend.
Stayed 2 nights in May 2024
Response from Shyam on May 25, 2024
Dear, Clifford "Warm greetings from Far East Village Hotel Yokohama!Thank you for taking your time to share your stay experience with us.We're glad to hear your stay was delightful and our team provided our usual service. Your good comments on your service is much appreciated. We look forward to welcoming you back again in the near future.Best regards,Far East Village Hotel YokohamaSenior Guest Service Executive NEPALI DURGA "

10/10 Excellent

Wai Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Shyam on Apr 29, 2024
Dear, Wai Ho "Warm greetings from Far East Village Hotel Yokohama!Thank you for taking your time to share your stay experience with us. We are so glad to see you have enjoyed your stay with 5 out 5 scores. Best regards,We look forward to welcoming you back again in the near future.Far East Village Hotel YokohamaSenior Guest Service Executive NEPALI DURGA "

10/10 Excellent

Alicia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is in a really good location - very close to a train station, lots of good restaurants, and all of the major tourist areas. The staff were very hospitable and the room was clean and comfortable. I definitely recommend staying here when in Yokohama.
Stayed 1 night in Mar 2024
Response from Shyam on Mar 30, 2024
Dear, YUSUKE"Warm greetings from Far East Village Hotel Yokohama!Thank you for taking your time to share your stay experience with us.We are so glad to see you have enjoyed your stay.We look forward to welcoming you back again in the near future.Best regards,Far East Village Hotel YokohamaSenior Guest Service Executive NEPALI DURGA "

10/10 Excellent

Man

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly staffs
Stayed 1 night in Jan 2024
Response from Leo on Jan 6, 2024
Dear Man,Warm greetings from Far East Village Hotel Yokohama!Thank you for taking your time to share your stay experience with us.We are so glad to see you have enjoyed your stay and friendly service.We look forward to welcoming you back again in the near future.Best regards,Far East Village Hotel YokohamaLeo LuFront Office Manager

10/10 Excellent

Gergana

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent hotel. Everything was great. Checkーout was at 11 and not at 12 as the Expedia website said. Breakfast was not available for purchase because it was sold out\ completely booked in advance.
Stayed 1 night in Dec 2023
Response from Leo on Jan 6, 2024
Dear GerganaWarm greetings from Far East Village Hotel Yokohama!Thank you for taking your time to share your stay experience with us.We apologize for that our breakfast was fully booked on your check out date and cause you inconvenience.Please kindly contract to us for add breakfast before your arriving on your next stay.We look forward to welcoming you back again in the near future.Best regards,Far East Village Hotel YokohamaLeo LuFront Office Manager

6/10 Okay

Pramod

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good and clean, but staff should be nice to customers.
Stayed 1 night in Dec 2023

10/10 Excellent

Kazumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

6/10 Okay

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the hotel and staff but not the train noise.
The hotel was nice except for the noise from the train tracks. The staff was nice and accomodating and they provided free refreshments such as coffee, tea, water and juice. All the toiletries were available in the lobby for you to take back to your room. Good location that was a easy walk to train station, restaurants and malls.
Stayed 3 nights in Nov 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Anabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente location, 3 minutes away from train station. Above average customer service. Excellent western and Japanese breakfast. Bus few blocks away.
Stayed 1 night in Oct 2023

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this Hotel in Yokohama as it had good reviews and was close to the port for our cruise. The Far East Village Hotel did not disappoint, the Reception staff were always welcoming and very helpful. We hadn’t realised how small Japanese hotel rooms can be but it was very clean, the bed comfortable and the shower was excellent. Breakfast was good with both hot and cold choices. The hotel was walking distance to some lively evening views and plenty of restaurants.
Stayed 1 night in Sep 2023

10/10 Excellent

Wong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offer drinks and easy to take what you need for your room like tooth brush etc.
Stayed 4 nights in Oct 2023

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Yokohama
Clean room, beds were nice and breakfast was good. Staff was very friendly. Nice stay within walking distance of much of Yokohama Harbor.
Stayed 1 night in Oct 2023

10/10 Excellent

MARY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay between cruises. The staff were very helpful especially Jake, while waiting in the lobby for our room to get ready he was very helpful to all the customers and always had a smile on his face. Needed to do laundry and again Jake facilitated this for us. We didn’t use the restaurant, so can’t evaluate that. The beds were sooooo comfortable. Very close to transport system and a lot of food options. Would highly recommend!
Stayed 1 night in Sep 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2023

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are what I would say are “Intimate” but very clean. All the staff were very friendly and helpful.
Stayed 2 nights in Sep 2023

4/10 Poor

Ashok

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
良かったです。
Stayed 3 nights in Sep 2023

8/10 Good

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 from 3 days I had to argue that breakfast is included.
Stayed 3 nights in Aug 2023

10/10 Excellent

Paul Junichi

Stayed 2 nights in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Central location
Stayed 3 nights in Jun 2023
Response from HM on Jun 26, 2023
Dear Mark,Thank you very much indeed for patronizing our hotel recently and we are quite glad you had a great experience.We look forward to hosting you again soon at FEVHY.Best regards,Sylvanus MasiroHotel ManagerFar East Village Hotel Yokohama

10/10 Excellent

Edsel, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, lots of restos, convinis, and izakayas around. Walkable, safe, and subway is near. Would recommend and will stay here again.
Stayed 1 night in May 2023
Response from HM on Jun 26, 2023
Dear Edsel,Thank you very much for giving us the opportunity to serve you at FEVHY, and we are quite glad you had a great experience.We look forward to welcoming back soon to FEVHY.Best regards,Sylvanus MasiroHotel ManagerFar East Village Yokohama

10/10 Excellent

Junko

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very clean, but very small room.
Stayed 3 nights in Apr 2023
Response from HM on Jun 26, 2023
Dear Junko,We are quite glad that you had a good experience at FEVHY as we look forward to welcoming you again soon.Best regards,Sylvanus MasiroHotel ManagerFar East Village Hotel Yokohama

8/10 Good

Jan

Stayed 3 nights in Apr 2023
Response from HM on Jun 26, 2023
Dear Jan,Thank you very much for being our guest .We are glad you had a great experience and we look forward to hosting you again soon at FEVHY.Best regards,Sylvanus MasiroHotel ManagerFar East Village Hotel Yokohama

10/10 Excellent

Yuki

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Loved it!
Stayed 1 night in Apr 2023

10/10 Excellent

Terry Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was very clean, the lobby drink service was great, the staff was courteous. Definitely will use again.
Stayed 1 night in Apr 2023

10/10 Excellent

Terry Jane

Stayed 1 night in Mar 2023
Response from HM on Apr 9, 2023
Dear Terry Jane,Thank you very much for your recent stay with us ,and we are glad for the great review of our hotel.We look forward to welcoming you back to our village soon.Best regards,Sylvanus MasiroHotel ManagerFar East Village Hotel Yokohama

8/10 Good

Eduardo, San bernardino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and very quiet area.
Stayed 2 nights in Mar 2023
Response from HM on Apr 9, 2023
Dear Ecuardo,Thank you very much for your recent stay with us ,and we are glad you liked your room and the location of the hotel.We look forward to welcoming you back to our village soon.Best regards,Sylvanus MasiroHotel ManagerFar East Village Hotel Yokohama

8/10 Good

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, staff was very helpful, just a little small for the price I’m paying.
Stayed 1 night in Mar 2023
Response from HM on Mar 26, 2023
Dear Daniel,We are very grateful for the opportunity given to us to serve you .And its even more satisfying to learn that you enjoyed your stay with us.Please take good care of yourself as we look forward to welcoming you back again soon.Best regards,Sylvanus MasiroHotel ManagerFar East Village Hotel Yokohama

8/10 Good

Battulga

Stayed 1 night in Feb 2023
Response from HM on Mar 21, 2023
Dear Battulga,Thank you very much for posting and review.Best regards,Sylvanus MasiroHotel ManagerFar East Village Yokohama

8/10 Good

Bryan

Stayed 1 night in Oct 2022

10/10 Excellent

Ricardo

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Will visit again!
Stayed 1 night in Oct 2021

10/10 Excellent

Precious

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and hospitable
Stayed 1 night in Oct 2021

8/10 Good

??

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for business. Very clean, had good sleep. Did not bother me but some noise of train passage can be heard at times. Relatively close to a train station. Not that loud. Good place overall.
Stayed 1 night in May 2024
Response from Shyam on May 25, 2024
Dear , Guest "Warm greetings from Far East Village Hotel Yokohama!Thank you for taking your time to share your stay experience with us.We are so glad to see you have enjoyed your stay.We look forward to welcoming you back again in the near future.Best regards,Far East Village Hotel YokohamaSenior Guest Service Executive NEPALI DURGA "

10/10 Excellent

??

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ここを使うのは2回目ですが、とても過ごしやすかったです。朝食ビュッフェが美味しかったです。
Stayed 1 night in May 2024
Response from Shyam on May 25, 2024
投稿者　様"この度はファーイーストビレッジホテル横浜へご宿泊いただき、誠にありがとうございます。貴重なお時間を頂戴し、コメントをお寄せいただき、重ねて御礼申し上げます。今回のご宿泊をお楽しみ頂けたようで大変嬉しく存じます。今後も、皆様にお喜び頂けるサービスをご提供出来ますよう努めて参る所存でございます。またの機会にお迎え出来ます事を、心よりお待ち申し上げております。ファーイーストビレッジホテル横浜シニアゲストサービスエグゼクティブNEPALI　DURGA"

10/10 Excellent

shogo

Liked: Cleanliness, staff & service
最高
Stayed 2 nights in May 2024
Response from Shyam on May 25, 2024
shogo 様"この度はファーイーストビレッジホテル横浜へご宿泊いただき、誠にありがとうございます。お時間を割いてご意見をお寄せくださいましたことに重ねて御礼申し上げます。お褒めのお言葉を頂戴し、感激しております。いただきましたお言葉は従業員の今後の励みとなります。今後も、温かなおもてなしと皆様にお喜び頂けるサービスをご提供出来ますよう努めて参る所存でございます。またの機会にお迎え出来ます事を、心よりお待ち申し上げております。ファーイーストビレッジホテル横浜シニアゲストサービスエグゼクティブNEPALI　DURGA"

8/10 Good

Naoko

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2024
Response from Shyam on May 25, 2024
Dear, Naoko "Warm greetings from Far East Village Hotel Yokohama!Thank you for taking your time to share your stay experience with us. We have noted your 4 out of 5 scores and will continue to strive for excellence in our service.We look forward to welcoming you back again in the near future.Best regards,Far East Village Hotel YokohamaSenior Guest Service Executive NEPALI DURGA "

8/10 Good

akira

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in May 2024
Response from Shyam on May 25, 2024
Dear, akira"Warm greetings from Far East Village Hotel Yokohama!Thank you for taking your time to share your stay experience with us. We have noted your 4 out of 5 scores and will continue to strive for excellence in our service.We look forward to welcoming you back again in the near future.Best regards,Far East Village Hotel YokohamaSenior Guest Service Executive NEPALI DURGA "

10/10 Excellent

Haruna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ラウンジサービスが充実していてよかったです。
Stayed 1 night in May 2024
Response from Shyam on May 25, 2024
Haruna 様"この度はファーイーストビレッジホテル横浜へご宿泊いただき、誠にありがとうございます。貴重なお時間を頂戴し、コメントをお寄せいただき、重ねて御礼申し上げます。今回のご宿泊をお楽しみ頂けたようで大変嬉しく存じます。今後も、皆様にお喜び頂けるサービスをご提供出来ますよう努めて参る所存でございます。またの機会にお迎え出来ます事を、心よりお待ち申し上げております。ファーイーストビレッジホテル横浜シニアゲストサービスエグゼクティブNEPALI　DURGA"

6/10 Okay

Noriyuki

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Shyam on May 25, 2024
Dear,　Noriyuki "Warm greetings from Far East Village Hotel Yokohama!Thank you for taking your time to share your stay experience with us. We have noted your 3 out of 5 scores and will continue to strive for excellence in our service.We look forward to welcoming you back again in the near future.Best regards,Far East Village Hotel YokohamaSenior Guest Service Executive NEPALI DURGA "

8/10 Good

Tooru

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は新しいし、綺麗。ベットもフカフカだった。 しかし、部屋が少し狭い。テーブルが小さく椅子が一つしかなかった。せめて、椅子は２脚で、くつろげるスペースは欲しい。
Stayed 1 night in May 2024
Response from Shyam on May 25, 2024
Tooru 様"この度は、ファーイーストビレッジホテル横浜にご宿泊いただき、誠にありとうございます。貴重なお時間の中、ご感想を頂戴いたしましたこと、心より御礼申し上げます。いただきました温かいお言葉を従業員と分かち合えることは私共にとっては大変嬉しく存じます。 ファーイーストビレッジホテル横浜として、今後お役に立てることがございましたら何なりと申し付け下さいませ。またのお帰りを従業員一同、心よりお待ち申し上げております。ファーイーストビレッジホテル横浜シニアゲストサービスエグゼクティブNEPALI　DURGA"

10/10 Excellent

Emi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お値段も手頃で新しくて綺麗なお部屋でした。
Stayed 1 night in May 2024
Response from Shyam on May 25, 2024
Emi 様"この度はファーイーストビレッジホテル横浜へご宿泊いただき、誠にありがとうございます。貴重なお時間を頂戴し、コメントをお寄せいただき、重ねて御礼申し上げます。今回のご宿泊をお楽しみ頂けたようで大変嬉しく存じます。今後も、皆様にお喜び頂けるサービスをご提供出来ますよう努めて参る所存でございます。またの機会にお迎え出来ます事を、心よりお待ち申し上げております。ファーイーストビレッジホテル横浜シニアゲストサービスエグゼクティブNEPALI　DURGA"

8/10 Good

Kayoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Shyam on May 25, 2024
Dear, Kayoko"Warm greetings from Far East Village Hotel Yokohama!Thank you for taking your time to share your stay experience with us. We have noted your 4 out of 5 scores and will continue to strive for excellence in our service.We look forward to welcoming you back again in the near future.Best regards,Far East Village Hotel YokohamaSenior Guest Service Executive NEPALI DURGA "

8/10 Good

Ayako

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
窓が開かなくなっていて、換気が出来ず、それが嫌だった。それ以外はとても良かった。
Stayed 1 night in May 2024
Response from Shyam on May 25, 2024
Ayako 様"この度はファーイーストビレッジホテル横浜へご宿泊いただき、誠にありがとうございます。お時間を割いてご意見をお寄せくださいましたことに重ねて御礼申し上げます。この度のご宿泊で不快な思いをさせてしまい、誠に申し訳ございません。いただきました貴重なコメントを元に、改めて設備の確認と点検をさせていただきます。またの機会にお迎え出来ます事を、心よりお待ち申し上げております。ファーイーストビレッジホテル横浜シニアゲストサービスエグゼクティブNEPALI　DURGA"

6/10 Okay

YUKI

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Shyam on May 25, 2024
Dear,YUKI　"Warm greetings from Far East Village Hotel Yokohama!Thank you for taking your time to share your stay experience with us. We have noted your ３ out of 5 scores and will continue to strive for excellence in our service.We look forward to welcoming you back again in the near future.Best regards,Far East Village Hotel YokohamaSenior Guest Service Executive NEPALI DURGA "

8/10 Good

KAORI

Traveled with family and small children, Traveled with family
Liked: Staff & service
少し電車の音が気になりましたが朝ごはんが美味しかったですし、交通の便が良かったです
Stayed 1 night in May 2024
Response from Shyam on May 25, 2024
KAORI 様"この度はファーイーストビレッジホテル横浜にご利用いただき、誠にありがとうございます。温かいお褒めのご感想は私共の心強い励みとなり、スタッフの意欲の向上に繋がります。今後も末永くご利用頂けるホテルとなるよう、よりご満足いただけるサービスの提供に向けて、努める所存でございます。またのお帰りを従業員一同、心よりお待ち申し上げております。ファーイーストビレッジホテル横浜シニアゲストサービスエグゼクティブNEPALI　DURGA"

8/10 Good

Kaori

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
このゴールデンウィークに急遽ホテルをと 1週間前に予約が取れたので 少し部屋は狭いかなと感じましたが よかったと思いました
Stayed 1 night in May 2024
Response from Shyam on May 25, 2024
Kaori 様"この度は、ファーイーストビレッジホテル横浜にご宿泊いただき、誠にありとうございます。貴重なお時間の中、ご感想を頂戴いたしましたこと、心より御礼申し上げます。いただきました温かいお言葉を従業員と分かち合えることは私共にとっては大変嬉しく存じます。 ファーイーストビレッジホテル横浜として、今後お役に立てることがございましたら何なりと申し付け下さいませ。またのお帰りを従業員一同、心よりお待ち申し上げております。ファーイーストビレッジホテル横浜シニアゲストサービスエグゼクティブNEPALI　DURGA"

10/10 Excellent

Masashi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
線路が隣にありましたが気になりませんでした。
Stayed 1 night in May 2024
Response from Shyam on May 25, 2024
Masashi 様"この度はファーイーストビレッジホテル横浜へご宿泊いただき、誠にありがとうございます。貴重なお時間を頂戴し、コメントをお寄せいただき、重ねて御礼申し上げます。今回のご宿泊をお楽しみ頂けたようで大変嬉しく存じます。今後も、皆様にお喜び頂けるサービスをご提供出来ますよう努めて参る所存でございます。またの機会にお迎え出来ます事を、心よりお待ち申し上げております。ファーイーストビレッジホテル横浜シニアゲストサービスエグゼクティブNEPALI　DURGA"

8/10 Good

Ryota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Shyam on May 25, 2024
Dear,Chihiro "Warm greetings from Far East Village Hotel Yokohama!Thank you for taking your time to share your stay experience with us. We have noted your 4 out of 5 scores and will continue to strive for excellence in our service.We look forward to welcoming you back again in the near future.Best regards,Far East Village Hotel YokohamaSenior Guest Service Executive NEPALI DURGA "

8/10 Good

yoshimi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
朝食のバイキングが美味しかったです！ また利用したいと思います( ¨̮ )
Stayed 1 night in May 2024
Response from Shyam on May 25, 2024
yoshimi 様"この度はファーイーストビレッジホテル横浜へご宿泊いただき、誠にありがとうございます。お時間を割いてご意見をお寄せくださいましたことに重ねて御礼申し上げます。お褒めのお言葉を頂戴し、感激しております。いただきましたお言葉は従業員の今後の励みとなります。今後も、温かなおもてなしと皆様にお喜び頂けるサービスをご提供出来ますよう努めて参る所存でございます。またの機会にお迎え出来ます事を、心よりお待ち申し上げております。ファーイーストビレッジホテル横浜シニアゲストサービスエグゼクティブNEPALI　DURGA"

8/10 Good

NAOKI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗で過ごしやすかったです。
Stayed 1 night in May 2024
Response from Shyam on May 25, 2024
NAOKI 様"この度は、ファーイーストビレッジホテル横浜にご宿泊いただき、誠にありとうございます。貴重なお時間の中、ご感想を頂戴いたしましたこと、心より御礼申し上げます。いただきました温かいお言葉を従業員と分かち合えることは私共にとっては大変嬉しく存じます。 ファーイーストビレッジホテル横浜として、今後お役に立てることがございましたら何なりと申し付け下さいませ。またのお帰りを従業員一同、心よりお待ち申し上げております。ファーイーストビレッジホテル横浜シニアゲストサービスエグゼクティブNEPALI　DURGA"