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Unfortunately, the rooftop lounge area was closed for some reason.
Jeri
Stayed 2 nights in May 2024
6/10 Okay
Gregory
May 14, 2024
This is a convenient downtown location, and it is easy to walk to the market and restaurants, but it needs upgrading. I will continue to stay here for the convenience, but if you expect more than a place to lay your head, don't be surprised by the property's condition.
We've stayed here previously and it is very convenient to the town and race start line for a half-marathon. The only downsides were no microwave in our room and the outdoor hottub had bricks that were loose and ready to fall in. Lobby was very nice, along with the staff. Light breakfast was enough for us and I enjoyed having hot water available all the time for my several cups of tea I drink daily.
Very hot and stuffy. Poor air flow. Shower pipes squealed when in use. Coffee options in the room very limited. Difficult to get service. Continental breakfast confusing and low quality, very haphazard. Room had almost no amenities. Tv the size of a postage stamp. On the plus side, checking in and out was seamless, and when there was staff to talk to, they were polite and generally helpful.
Thank you for your 5 star review! We work hard to insure your experience is the best it can be and I am delighted to share with our staff we accomplished that during your stay. We look forward to seeing you when you return to Wenatchee
Everything was great and staff were very friendly.
Joshua
Stayed 2 nights in Apr 2024
Response from Freyda on Apr 15, 2024
Thank you for sharing your kind comments about your experience at our hotel. It is our goal to provide you a comfortable and pleasant time at our hotel and in our beautiful City and I was pleased to see you enjoyed your stay.We look forward to welcoming you back when you are returning to the Valley
6/10 Okay
Chyenne
Traveled with family and small children, Traveled with group, Traveled with family
Pool was amazing!!!! Breakfast would be one star and unfortunately the sink in our bathroom had a bad leak and water was dripping everywhere.
Chyenne
Stayed 1 night in Apr 2024
6/10 Okay
Jeff
Traveled with family and small children
Apr 7, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Check in was delayed one hour.
Not just one baseball teem but the whole league was staying.
Pool was way-way over crowded. Alcohol being drank, cans fully exposed. Rude guest. Thought they owned the place because the entire league had book in the hotel.
Jeff
Stayed 1 night in Apr 2024
Response from Freyda on Apr 15, 2024
Thank you for your feedback. I am extremely sorry our other guests negatively impacted your experience. We will definitely be speaking with those guests and as always if you should see something that is incorrect please do not hesitate to contact the front desk. I hope to see you in the future so we can show you our improvements
8/10 Good
Benjamin
Traveled with family
Apr 6, 2024
Liked: Staff & service, amenities
This property has great potential but it looked like they were spending less on maintenance outside the lobby and pool than on these showplaces.
Thank you for your 5 star review! We work hard to insure your experience is the best it can be and I am delighted to share with our staff we accomplished that during your stay. We look forward to seeing you when you return to Wenatchee
The staff was kind and the lounge is updated. The bedrooms need updating and new tvs. Sometimes after a long day you would like to sit back and enjoy a movie but the tv is tiny and there is only cable on it. The indoor pool is great but also needs to be updated. They do not do daily cleaning it is something you have to request.
Nice hotel close to shops and restaurants. Perfect for a ski weekend at theMission Ridge ski resort
Igor
Stayed 2 nights in Mar 2024
Response from Freyda on Apr 15, 2024
Thank you for your 5star review! We work hard to insure your experience is the best it can be and I am delighted to share with our staff we accomplished that during your stay. We look forward to seeing you when you return to Wenatchee and can enjoy our fresh snow!
The hotel was within walking distance to the convention center. Very convenient.
LAURA
Stayed 1 night in Mar 2024
Response from Freyda on Apr 15, 2024
Thank you for your 5 star review! We work hard to insure your experience is the best it can be and I am delighted to share with our staff we accomplished that during your stay. We look forward to seeing you when you return to Wenatchee
Thank you for your 5 star review! We work hard to insure your experience is the best it can be and I am delighted to share with our staff we accomplished that during your stay. We look forward to seeing you when you return to Wenatchee
Thank you for sharing your kind comments about your experience at our hotel. It is our goal to provide you a comfortable and pleasant time at our hotel and in our beautiful City and I was pleased to see you enjoyed your stay.We look forward to welcoming you back when you are returning to the Valley
Thank you for your 5star review! We work hard to insure your experience is the best it can be and I am delighted to share with our staff we accomplished that during your stay. We look forward to seeing you when you return to Wenatchee
10/10 Excellent
Jessica
Mar 21, 2024
Great
Jessica
Stayed 1 night in Mar 2024
Response from Freyda on Apr 15, 2024
Thank you for sharing your kind comments about your experience at our hotel. It is our goal to provide you a comfortable and pleasant time at our hotel and in our beautiful City and I was pleased to see you enjoyed your stay.We look forward to welcoming you back when you are returning to the Valley
6/10 Okay
Kenneth
Traveled with partner
Mar 18, 2024
Liked: Staff & service
Disliked: Amenities
This was probably a good place about 40 years ago. Got stuck in the elevator and based on the response it seems it wasn’t the first time it happened. The roof top restaurant is closed “temporarily” but since there is a framed notice in the elevator I wonder how long “temporary” has been.
Beautiful room for the price. Only disappointment was the morning breakfast. No eggs, potatoes, sausages found at most hotels. Went to McDonalds fown the street.
Mathew
Stayed 1 night in Mar 2024
8/10 Good
Vickie
Mar 4, 2024
Liked: Cleanliness, staff & service
I had chosen this by spot because of its sky bridge to the convention center. That was a plus. I’d also chosen it because it included a restaurant so I wouldn’t need to leave the premises by myself after dark. I was very disappointed to discover the restaurant was closed down with no mention of that on the website. The room had no microwave to even warm up leftovers from a previous meal.
Vickie
Stayed 2 nights in Mar 2024
8/10 Good
Rebecca
Traveled with family
Mar 4, 2024
Liked: Cleanliness, staff & service, amenities
Enjoyed our stay. Hot tub was hot and bed was very comfortable.
Rebecca
Stayed 1 night in Mar 2024
8/10 Good
Ravy
Mar 3, 2024
Ravy
Stayed 1 night in Mar 2024
8/10 Good
Sherry
Mar 1, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
There was an odd smell which permeated the floor we were on. Smelled like old rubbish.
Thank you for sharing your kind comments about your experience at our hotel. It is our goal to provide you a comfortable and pleasant time at our hotel and in our beautiful City and I was pleased to see you enjoyed your stay.We look forward to welcoming you back when you are returning to the Valley
10/10 Excellent
Hilary
Feb 29, 2024
Hilary
Stayed 1 night in Feb 2024
Response from Freyda on Apr 15, 2024
Thank you for sharing your kind comments about your experience at our hotel. It is our goal to provide you a comfortable and pleasant time at our hotel and in our beautiful City and I was pleased to see you enjoyed your stay.We look forward to welcoming you back when you are returning to the Valley
Typical. comfortable. Easy location. Very family friendly. No view of the river below the 5th floor. Our stay was limited continental breakfast and the queen beds are rather narrow. Had enough towels in the room, and hot water.
Great location, reasonable price, clean, loved the outdoor hot tub open in winter, roof deck and upper restaurant and bar were closed when we stayed, breakfast was good but cramped, not enough space to sit and eat. Overall, I'd stay again.