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Reviews of Quest on Johnston

4.5 out of 5
Quest on Johnston
35 Johnston Street, Wellington

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1166 reviews" "
Rating 8 - Good. 484 out of 1166 reviews" "
Rating 6 - Okay. 100 out of 1166 reviews" "
Rating 4 - Poor. 26 out of 1166 reviews" "
Rating 2 - Terrible. 16 out of 1166 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good base to explore the city, quiet rooms and good amenities in room. Thanks.
Stayed 2 nights in May 2024

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The service from Expedia was awesome
Stayed 2 nights in May 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing - friendly, helpful and responsive. The studio was as advertised, and everything was in good order. The en-suite was small but perfectly functional.
Stayed 5 nights in May 2024

10/10 Excellent

Bree

Liked: Cleanliness, amenities, property conditions & facilities
Very safe and close to shops and harbour. A bit noisy neighbor with staying up late habits. But overall, would recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Clare

Liked: Cleanliness, property conditions & facilities
Friendly staff. Clean safe functional room. Excellent value for money.
Stayed 3 nights in Mar 2024

8/10 Good

Edward, Auckland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Shower is small but location is great in the heart of the city
Stayed 2 nights in Mar 2024

8/10 Good

Mary

Stayed 1 night in Mar 2024

8/10 Good

Susanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness
The Quest on Johnson is in an excellent location, just a few blocks from the harbour and with lots of great restaurants nearby (highly recommend Avida, just across the street). The bed was comfortable and the room was quiet as long as you keep the window closed (4 AM garbage truck). Shower is small but good water presssure. Kitchen is reasonably well equipped. The unit had a bit of an odd layout and the TV in the living room is mounted too high to be able to watch comfortably. Two very small windows opening to an alley resulted in a dark room, but it was fine for a short stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We could park car under cover. Walk around town. Lovely room.
Stayed 2 nights in Feb 2024

10/10 Excellent

Huihan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel. Good location.
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephan

Stayed 1 night in Jan 2024

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Deborah

Traveled with family
Liked: Cleanliness
Customers should be notified of this, as motion sickness was a big issue.
Stayed 1 night in Dec 2023

2/10 Terrible

Daniel

Liked: Cleanliness
Disliked: Room comfort
Bad mattress, bad washer/dryer, bad security
This was not a great stay - according to the staff, they replaced the mattresses recently, but unfortunately they chose very poor quality ones. I could feel springs against my legs, there was no topper or insulation against them. They also had not cleaned out the washing machine from the previous guests, so I had to remove used powder from the wrong slot, and it had not had a decent lint clean out for a long time, so it took three drying cycles to dry my clothes. Also, the “security lock” on the door is installed backwards, so just falls off when the door is opened, defeating the purpose of the security lock. Lastly, beware, this hotel will take reservations after their check-in counter is closed - which means you need to wait 20+ minutes to call a service centre on the intercom, then wait for a duty manager to come to check you in. Overall a very poor experience, would not book again.
Stayed 1 night in Dec 2023

10/10 Excellent

Ben

Traveled with group, Business traveler, Traveled with family
Liked: Room comfort
Nice and clean, central location
A perfect place to be at the heart of town and the CBD
Stayed 7 nights in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Perfect for Wellington CBD work
Super clean, well-located, friendly and helpful front staff.
Stayed 3 nights in Dec 2023

8/10 Good

Veluppillai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The sofas are not clean. While booking we found parking is available but fees payable. Finally, we ended up parking on the street meter parking.
Stayed 1 night in Dec 2023

8/10 Good

Priscilla, Nelson

Liked: Cleanliness, property conditions & facilities
A well-run hotel. I know this affects the room price, but it would have been great to see a staff member over the two day’s stay. Slightly impersonal in that way only.
Stayed 2 nights in Dec 2023

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Appreciated the car park usage until 1pm after checking out at 10 am.
Stayed 1 night in Dec 2023

10/10 Excellent

Alan

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Ashraf

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Anne

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a good downtown spot. We had a two bedroom - second bedroom had no storage but otherwise ok. Enough of a kitchen to have breakfast. Parking is across the street (only 6 or 7 places so we were probably lucky) Very easy walking to tourist sites, restaurants. Washer/dryer unit washed but did not dry clothes - either we didn't figure it out after multiple tries or it didn't work. Housekeeper brought up a second drying rack (annd hung our clothes up!)
Stayed 1 night in Nov 2023

6/10 Okay

Pauline

Stayed 2 nights in Nov 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Manjit on Nov 12, 2023
Thank you very much and we look forward to welcoming you back.

10/10 Excellent

Gloria, salinas

Liked: Cleanliness, property conditions & facilities
Overall nice hotel
Stayed 1 night in Nov 2023
Response from Manjit on Nov 12, 2023
Thank you very much and we look forward to welcoming you back.

10/10 Excellent

Jonathan

Stayed 4 nights in Oct 2023

4/10 Poor

Ravinesh

Business traveler, Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Simply it's not fare ti advise your customer that you have to pay extra $40 for just a overnight parking Even staff response on the counter was pathetic.
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay, competitive price as well. Clean and tidy. Good amenities near by and great customer service by check in reception staff. Lack of air conditioning would be a concern during summer months.
Stayed 1 night in Oct 2023
Response from Quest on Johnston Team on Oct 22, 2023
Thank you for your feedback and hope to see you again.Have a great day.Kind regards,The team at Quest on Johnston

4/10 Poor

G

Business traveler
Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Byron

Liked: Cleanliness, amenities, property conditions & facilities
People smoking just outside the foyer was annoying. Otherwise pleasant hotel. 👍
Stayed 1 night in Sep 2023

8/10 Good

Tasmine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay. The building swayed in the wind which was a bit disconcerting, but that was to do with the weather rather than Quest.
Stayed 1 night in Sep 2023

10/10 Excellent

Roimata

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location to the Lambton Quay shops. Accommodation was clean, warm and just what we needed for the night. Reception people were very helpful.
Stayed 1 night in Aug 2023

8/10 Good

Jeanne

Business traveler, Traveled with partner
Liked: Cleanliness
Convenient location to office.
Stayed 1 night in Aug 2023

8/10 Good

Aracely

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

8/10 Good

windy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service is great, parking building across the hotel (with a fee), walkable to shopping and food. Bed is awesome. Only con is not so quiet. Whenever next door open and close their door it affects our door, felt the pressure like someone try to break in your door. It's only the wind pressure, minor issue.
Stayed 1 night in Jul 2023

10/10 Excellent

Ailsa

Traveled with group
Liked: Cleanliness, room comfort
Very good stay. Would stay again. Reception staff helpful and friendly. Close to stops for airport bus. Well equipped kitchen area. Clean and fresh. Only possible comment would be a bin to indicate intention to separate landfill from recycle rubbish. A great choice for accommodation in central Wellington.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and fit all the needs
Stayed 1 night in Jul 2023

10/10 Excellent

Ugyen

Liked: Cleanliness, amenities, property conditions & facilities
Everything good
Stayed 1 night in Jul 2023

2/10 Terrible

Angela

Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Shannon

Business traveler
Liked: Cleanliness, room comfort
Comfortable in a good location
Clean comfortable. Washer/dryer worked. Tv in bed room ans desk to work from. Comfortable bed but the shower was small. Room was dark due to closeness of building next to hotel. Great location to walk to many areas and by the sea.
Stayed 2 nights in Jun 2023

8/10 Good

Alice

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent and so helpful!
Stayed 1 night in May 2023

6/10 Okay

Rody

Business traveler
I arrived a 22:00 hours and left at 06:00 It was a place to sleep for 8 hours. Clean and functional.
Stayed 1 night in May 2023

8/10 Good

Lyne and Garry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A nice quiet night as per usual
Stayed 1 night in May 2023

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay and so close to shops and waterfront.
Stayed 1 night in Apr 2023
Response from Manjit on May 14, 2023
Thank you very much for your positive feedback. We look forward to welcoming you back.

6/10 Okay

Simon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Bathroom is too small. The heated rack is in the way of the sink. The hair dryer is broken.
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the space of the two large bedrooms & lounge. The sacrifice was toilet/shower/bathroom all in one small area
Stayed 4 nights in Apr 2023

10/10 Excellent

Jane

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
nicely presented and clean
Stayed 1 night in Mar 2023

8/10 Good

Nicki, Wanganui

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, attentive & efficient customer service at checkin and checkout. Very tidy, spacious apartment with ease of access and quiet location.
Stayed 1 night in Mar 2023