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Reviews of Sento Ryokan

3.5 out of 5
Sento Ryokan
Kinosaki-cho Yushima 540, Toyooka, Hyogo

Reviews

8.0

Very Good

Rating 10 - Excellent. 11 out of 27 reviews" "
Rating 8 - Good. 9 out of 27 reviews" "
Rating 6 - Okay. 5 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place!
Stayed 2 nights in Feb 2023

2/10 Terrible

Djunadi Putra

Room is dated, smell musty, has some kind of water spots on the wall (I dread to know from what!). Size was just ok, comparabe to some other ryokans, around 6 tatami. Reception was not friendly (in fact, downright rude!) nor accommodating. They enforce the 3pm check in time like military dictatorship. I came 10mins before 3pm and asked if I could just sit at the sofa in the lobby. I was asked to leave! And this was after being ignored by a receptionist, who chose to acknowledge a Japanese couple who came right after me instead, like I was a shadow. At other ryokan, they'd allow you take a seat and sometimes even serve you a cup of hot tea while still enforcing the check-in time. I wanted to add meals to my stay, the answer was a terse 'no', and I was shown a resto map of the town. I understand that some ryokan require an advance reservation for meals, and if so, please just explain and no need to be rude about it. The receptionist did not even bother to explain about the different onsens in town, which one is closed or open and at what time, what to see around, good place to get a specialty meal, etc. They didn't show pride in the area or care about sharing information to guests. For these people, it was about collecting money, checking you in and go figure out stuff yourself. An oddity compared to other ryokans I have stayed in. I definitely did NOT feel welcome to this ryokan and surely won't be back
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Great central location for hot springs, shopping and food.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hospitality. I would love to visit the hotel again
Stayed 1 night in Nov 2017

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen Trip
Location= 9/10 Along the Onsen ropeway Room 9/10 Quite big for couple room Value for money = 8/10 Good wifi Staff = 9/10 Friendly
Stayed 2 nights in Sep 2017

2/10 Terrible

Shermen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall bad and safety is an issue
Overall is bad. The safety of the Share bath room is,an issue. The hotel guy come into the bathroom when i was naked in the shared bathroom with my daughter. No way to complain as he was the only man in the hotel. Electricity is an issue as the hotel room sudden black out when we use the hair dryer in our room. Entire hotel has a bad smell due to the dated carpet. If you are a female even with your hubby and boyfriend, better npt to choose this lousy hotel in this beautiful place.
Stayed 1 night in Aug 2017

6/10 Okay

Cheryl

Our only problem was finding something to eat for dinner. Majority of the places/restaurants were closing around 5:00pm. Very hard to find something to eat!!!

10/10 Excellent

HAN YEN

Liked: Cleanliness, staff & service, property conditions & facilities
環境優良 非住不可的溫泉飯店
Stayed 1 night in Jun 2023

10/10 Excellent

Floris, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastische, traditionele ryokan met ongekend goede service. Zeer centraal gelegen, tegenover het Gosho No Yu badhuis (met waterval!) en vele cafés, winkeltjes en restos in de directe omgeving. De kamer was eigenlijk een appartement met een zeer ruime tatami kamer, een zitje aan de japanse binnentuin, eigen toilet en badkamer. Wat enorm attent van ze om een gratis shuttlebusje te regelen voor het vervoer van/naar treinstation. En bij vertrek krijg je nog een leuk cadeautje mee ter herinnering aan het bezoek aan deze wel heel speciale badplaats. Sento wa dai suki!
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素泊まり
外湯にも近く良いロケーション 部屋は古いものの、最低限の設備は揃っており問題はなし
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
丁寧な対応で非常に満足でした
部屋自体は少しボロイ感じはしたが，基本的にすべてきれいで旅館の方の印象も非常に良く，丁寧でした お金のない学生カップルにはありがたい料金設定であったところも非常に良かったです もし，また機会があれば利用したいと思いました．
Stayed 1 night in Oct 2018

10/10 Excellent

HANAKAWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
城崎温泉街のいい場所です。
9月中下旬の宿泊、場所や人の対応など良かったですが布団が薄く朝方が浴衣で寝ると寒く風邪をひくかと思いました。今度利用するときは、寝るときは厚着で寝なければ、と思います。
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
ビジネスで使用しました。周辺は情緒ある温泉街で休まりました。宿の部屋は多少年月が感じられます。仕事で行ったのでwifiが部屋で使えれば良いかと。
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

ロケーション抜群
カップルで訪問させて頂きましたがロケーションは最高でした。作りは古い旅館ですが綺麗にされていると思います。また利用したいと思いますり
Stayed 1 night in Aug 2018

8/10 Good

KEIKO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
湯巡りに便利な立地
スタッフの人の対応がよかったです。立地も湯巡りによい場所でしたし、近くに居酒屋とバーがあり、唯一10時以降も楽しめました。平日夜はお店休みが多いみたいですので、注意が必要です。だいたい午後10時前には閉まります。 お風呂は男女で夜と朝で交代でした。泉都の湯も湯巡りと合わせて利用できてよかったです。
Stayed 1 night in Jul 2018

10/10 Excellent

HIDETOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
ブルージェイズ
温泉街が結構楽しめました。時間的に1泊では足りません。外湯のはしごはもっと時間がほしい！！

8/10 Good

赤田, 日本

Liked: Staff & service, property conditions & facilities, room comfort
マリンワールドからアクセスがいい
玄関口が広く明るく外から見ていい感じであった。 玄関に車が停めれるところがあり楽だった。 旅館内も広く老舗の感じが漂っており心身ともにリラックスし落ち着くことができた。 斜め前に外湯があり、すぐに入りに行ける。
Stayed 1 night in May 2018

6/10 Okay

dicek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーションは良い
ロケーションは良いがその他はあまり良くない。 部屋のコンディション、管理具合ははっきり言って悪い。建物が古いのは仕方がないがロビー以外は手入れが行き届いておらず、部屋は古いボロアパートに泊まっている気分だった。
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
旅館らしい旅館
建物自体は伝統的な旅館の佇まいで、部屋は思った以上に広くてのんびりできました。 夕方以降は外湯めぐりができますし、立地も駅からは距離があるものの、温泉街の真ん中のような位置で非常に楽しみやすかったです。
Stayed 1 night in Jul 2017

8/10 Good

CHI HIM JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สภาพห้องที่พักค่อนข้างกว้างมาก. มีสิ่งอำนวยความสะดวกค่อนข้างครบ. พนักงานสุภาพ มีรถบริการไปส่งที่สถานีรถไฟ. แต่ราคาค่อนข้างสูง

8/10 Good

family, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ร.ร.อยู่ใกล้กับออนเซนมาก
ร.ร.อยู่ใกล้ออนเซนมาก แค่เดินข้ามถนนไปฝั่งตรงข้าม พนักงานน่ารักมากพาไปห้องพัก นำชาและขนมมาให้ ให้คำแนะนำเรื่องอื่นๆ และพยายามช่วยเหลือทุกอย่างที่สอบถาม ขอบคุณมากนะคะ