Exterior
Check availability

Reviews of ibis Styles Tokyo Ginza East

3 out of 5
ibis Styles Tokyo Ginza East
1-2-13 Shintomi, Tokyo, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 77 out of 118 reviews" "
Rating 8 - Good. 27 out of 118 reviews" "
Rating 6 - Okay. 8 out of 118 reviews" "
Rating 4 - Poor. 5 out of 118 reviews" "
Rating 2 - Terrible. 1 out of 118 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great option for Tokyo. We were able to walk to many of the places we wanted easily and the staff were very accommodating. There was one major issue when we checked in but that was expedia's fault.
Stayed 4 nights in May 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop and bath was nice. Breakfast options were ok but better options nearby. Nice neighbourhood.
Stayed 4 nights in Apr 2024

10/10 Excellent

ligia

Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Charlotte, San Gabriel

Traveled with partner
Liked: Cleanliness
Stayed 3 nights in Nov 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Clean and modern.
Stayed 3 nights in Nov 2023

8/10 Good

Chenxi

Stayed 1 night in Sep 2023

8/10 Good

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, muted style, excellent quality and helpful staff! Good brand,
Stayed 2 nights in Oct 2023

10/10 Excellent

Rainer

Great brand, kid friendly!
Stayed 1 night in Oct 2023

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing.
Stayed 13 nights in Oct 2023
Response from sabi on Oct 22, 2023
Thank you for staying at ibis Styles Tokyo Ginza east. Thank you for your valuable feedback.

10/10 Excellent

Manasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Tim

Traveled with family
Would have liked more options in the breakfast, but otherwise the stay was good. Very nice staff.
Stayed 3 nights in Aug 2023
Response from Yuta on Oct 10, 2023
Dear Tim,We very much appreciate your comments regarding your stay at the ibis Styles Tokyo Ginza East. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ibis styles Tokyo Ginza East

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

8/10 Good

Ying Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Mar 2023

8/10 Good

Sherry

Traveled with family
Liked: Cleanliness, staff & service
Room is quite small but very clean. We like to breakfast and night soup. The service is also very good.
Stayed 3 nights in Mar 2023

10/10 Excellent

Wendy

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
Spotless. Comfortable bed. Room was larger than we expected for Tokyo! About 15 min walk to Tokyo station but hotel in a quiet area. Extensive and delicious breakfast buffet was ¥1500 /person. Would stay again.
Stayed 5 nights in Mar 2023

8/10 Good

Shiraki

Stayed 7 nights in Mar 2023

10/10 Excellent

Fumiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, I know exactly where I want to stay every time I’m in Tokyo. The public baths complimentary popsicles, the beauty products, the free beer, the most comfortable jammies, and the foot massage machine in every room! And what a location and price point! I felt very taken care of, and the front desk staff were so nice to us. The only suggestion I have is that they have a gift shop so I can take all these hotel comforts I fell in love with back home.
Stayed 1 night in Jan 2023

8/10 Good

Chen Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! highly recommend
Stayed 2 nights in Nov 2022

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Tokyo
Very affordable and exceptionally clean. Great location and very quiet.
Stayed 8 nights in Oct 2022

10/10 Excellent

MASASHI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It was very comfortable to stay and to move using a train.
Stayed 4 nights in Mar 2020
Response from General Manager/ Hirayama Kazuyuki on Apr 5, 2020
Dear Masashi、 Thank you very much for your positive comments. We are really glad that you enjoyed your stay with us. Looking forward to seeing you again in the near future! Best regards,

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Delightful all around! Very friendly staff, the hotel is very sleek and modern. Onsen and sky terrace on the too floor are must visits!
Stayed 2 nights in Feb 2020
Response from Hiryama Kazuyuki on Feb 24, 2020
Dear Tim Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We are looking forward to having you again as a guest in our hotel. Best Regards General Manager /Hiryama Kazuyuki

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is quite new and I love the amenities, esp. the Pola products they offered. Small hotel room is expected in Tokyo, but everything seem to be smaller in reality than the official photos taken in wide-angle lens. If you are not a fan of small room, please consider booking their larger rooms. The onsen bath is quite small, but you can check the numbers of peoples using it from your room's device, which is very handy. I use the onsen in midnight and it was quite messy after the use of many, hairs is everywhere & so.
Stayed 1 night in Jan 2020
Response from Hiryama Kazuyuki on Feb 16, 2020
Dear Guest Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade those areas. We are looking forward to having you again as a guest in our hotel. Best Regards General Manager /Hiryama Kazuyuki

10/10 Excellent

Yoichi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　音も気にならず、ゆっくり休めました。 　また、利用したいです。
Stayed 2 nights in May 2024
Response from 宗 on May 23, 2024
Yoichi 様この度は、イビススタイルズ東京銀座 East でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございます。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。ご宿泊では、お客様に満足していただけるサービスを提供できたことを大変光栄に存じます。また近くへ御用の際は、ぜひ当館をご利用くださいませ。またのご宿泊をスタッフ一同、心よりお待ち申し上げております。

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities
隔音效果好差
Stayed 3 nights in Mar 2024

10/10 Excellent

reiko

Stayed 1 night in Feb 2024
Response from ウー on Mar 27, 2024
テラサキ様、当館をご利用いただき、誠にありがとうございます。テラサキ様からのレビューを拝読し、大変嬉しく思っております。当館は、お客様に快適な滞在を提供することを最優先に考えており、テラサキ様が素晴らしい体験をしていただけたことを光栄に思っております。またのご利用を心よりお待ちしております。よろしくお願いいたします。

10/10 Excellent

JONGMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Woo on Mar 27, 2024
Dear Mr. Jongmi Park,Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you enjoyed your experience with us.Our team works hard to ensure that every guest has a comfortable and memorable stay, and it’s heartwarming to know that we succeeded in making your visit special.We hope to welcome you back soon for another delightful stay. If there’s anything else we can assist you with, please don’t hesitate to reach out.Warm regards,

6/10 Okay

Namiko

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

yuka

Stayed 1 night in Dec 2023

10/10 Excellent

Ka Sing Josiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice at reasonable price
After a long day of sightseeing and shopping (血拼) activities, enjoying the hot bath at the 11/F is the perfect last thing to do at the day end. Location is convenient and very quiet nearby.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推介
感覺清潔，有直髮器和腳部按摩機，環境清靜，地點尚算方便
Stayed 4 nights in Oct 2023

8/10 Good

FUJIKO

Stayed 1 night in Oct 2023

8/10 Good

Kohei

Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from sabi on Oct 22, 2023
thank you for staying us. We are very happy to hear that you had a comfortable stay.

10/10 Excellent

Jean-Francois

Stayed 2 nights in Oct 2023

10/10 Excellent

Natalja

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023
Response from Yuta on Oct 10, 2023
Deary Natalja,Thank you for staying us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ibis styles Tokyo Ginza East

10/10 Excellent

CORP

Stayed 3 nights in Sep 2023
Response from Yuta on Oct 10, 2023
Dear CORP,Thank you for staying us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ibis styles Tokyo Ginza East

10/10 Excellent

Yan Chai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & tidy & convenient, value for money. Breakfast choice is limited.
Stayed 5 nights in Sep 2023
Response from Yuta on Oct 10, 2023
Dear Yan Chai,We very much appreciate your comments regarding your stay at the ibis Styles Tokyo Ginza East. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ibis styles Tokyo Ginza East

10/10 Excellent

Ka Hung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便
Stayed 3 nights in Sep 2023
Response from Yuta on Oct 10, 2023
Dear Ka Hung,Thank you for staying us.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ibis styles Tokyo Ginza East

8/10 Good

Yuk Shan Maribrella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deluxe room is spacious, staff is nice. The public bath is a merit. Only limitation is the location is not close to metro.
Stayed 2 nights in Sep 2023
Response from Yuta on Oct 10, 2023
Dear Yuk Shan Maribrella,We very much appreciate your comments regarding your stay at the ibis Styles Tokyo Ginza East. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,ibis styles Tokyo Ginza East

2/10 Terrible

?

価格の割にはフロント、宿泊はほぼ中華系。 お金払って泊まる価値なし。
Stayed 1 night in Jul 2023

8/10 Good

Chung Nam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
間酒店新淨，好近地鐵站，附近環境都唔錯。值得推介
Stayed 7 nights in Jul 2023

6/10 Okay

Mikuni

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Satoko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が畳式だったり、館内風呂だったり、リラックスできた
Stayed 1 night in Apr 2023

8/10 Good

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

10/10 Excellent

YUCHEN

Stayed 4 nights in Mar 2023