Daily buffet breakfast (JPY 3500 per person)
Check availability

Reviews of Hotel Metropolitan Tokyo Ikebukuro

4 out of 5
Hotel Metropolitan Tokyo Ikebukuro
1-6-1 Nishi-Ikebukuro, Toshima-ku, Tokyo, Tokyo-to

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1382 out of 2113 reviews" "
Rating 8 - Good. 555 out of 2113 reviews" "
Rating 6 - Okay. 120 out of 2113 reviews" "
Rating 4 - Poor. 35 out of 2113 reviews" "
Rating 2 - Terrible. 21 out of 2113 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel located across the street from major transit hub Ikebukuro
Stayed 13 nights in May 2024

10/10 Excellent

Atsuko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel metropolitan is best hotel in Tokyo for me. Staff are great, the hotel is clean, nice restaurants and bars.. you never regret staying here. This hotel located by Ikebukuro station where offers many amenities and easy to anccessing everywhere Tokyo, Yokohama, and more. I love to stay this hotel next time in Japan again.
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sotoam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everything you might need for exploring Tokyo. Super convenient location for those need to travel into other parts of Tokyo by train. Several restaurants and bars less than 10 minutes walk from the hotel.
Stayed 6 nights in May 2024

10/10 Excellent

TODD

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right across the street from Ikebukuro train station and very close to department stores and many restaurants. Everything is basically within walking distance. The staff was excellent! They were very helpful with assisting in finding different types of restaurants and shops and were very friendly. I give the staff an A .
Stayed 7 nights in May 2024

10/10 Excellent

Aaron S

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff
Stayed 7 nights in May 2024

10/10 Excellent

Sophia, East York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay and once again the property its facilities and staff delivered to the highest standard. The food in restaurants is delicious - we had breakfast and dinner on property often and the food was excellent. The staff is very professional, friendly and always available and willing to help/assist - whether it be booked bus back to airport, storing luggage if you have side trip and coming back for return stay to locating a safety pin😁 The shopping and dining area around the hotel is diverse and bustling and the metro is in close proximity. We highly recommend the hotel!
Stayed 3 nights in May 2024

10/10 Excellent

Maddy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel and will definitely stay again when in Tokyo! Very clean and easy access to food, subway, and shopping.
Stayed 9 nights in May 2024

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always. A regular visitor to this hotel when I visit Tokyo.
Stayed 2 nights in May 2024

10/10 Excellent

Africa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and conveniently located near public transportation.
Stayed 4 nights in Apr 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Very helpful. Will definitely stay at next time I am in Japan.
Stayed 5 nights in May 2024

10/10 Excellent

Christian

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such an amazing hotel experience. I would highly recommend to anyone staying in that location.
Stayed 9 nights in Apr 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
I was happy with everything!
Stayed 4 nights in Apr 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Mick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say ?! It’s Japan! American companies should take some notes.
Stayed 2 nights in May 2024

10/10 Excellent

JAT KANG JAMES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel tucked away on West side of Ikebukuro. So being away from the hustle of the east side of the station yet being so so near makes it pretty convenient. Great to have up to 3 Beef Don places most opening till late and one is 24hrs right next to hotel. 2-3 Convenience stores a stone throw away. Coin laundry although overused by many guests was good to have. Airport Limo Bus to Narita also picks up from this hotel making it a god-send for us. Overall would recommend again to others.
Stayed 4 nights in May 2024

10/10 Excellent

Sophia, East York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, staff are vey professional, excellent service, beds are Uber comfortable. Food in restaurants lovely! Staff are very accommodating as we travelled to Kyoto for the weekend and the hotel has agreed to hold our main luggage until our return stay at end of weekend. And currency exchange machine next to reception give excellent rates! We highly highly recommend this property! So happy to have found it on Expedia.
Stayed 3 nights in May 2024

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Gia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in May 2024

10/10 Excellent

An H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location across from train station and nearby Sunshine City and malls. Had wonderful time walking around ikebukuro. Also convenient laundromat and airport limousine stop at hotel.
Stayed 2 nights in May 2024

8/10 Good

Pui Lam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient hotel to stay at! Though it can get confusing as to which exit is best to get out of from ikebukuro station , but it’s a very convenient location once you’re used to it! Also the room isn’t as big as it seems and it was missing a lot of plugs , but if you’re solo travelling this place is amazing!

10/10 Excellent

Sanchit

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at a prime area close to all major places and very good connectivity. Good breakfast with good variety food both japanese and continental.
Stayed 5 nights in Apr 2024

10/10 Excellent

Africa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient hotel. Will definitely book it again.
Stayed 1 night in May 2024

8/10 Good

Joselito

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasant experience and I would not hesitate to book again if I have a chance to visit Tokyo.
Stayed 3 nights in May 2024

10/10 Excellent

Anastasiya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2024

10/10 Excellent

ShanShan

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient but hotel is a bit old

8/10 Good

BRADLEY ALLEN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and great breakfast buffet for reasonable price
Stayed 6 nights in Apr 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Timothy, Glen Haven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big City Hotel. We were a bit shocked that they charge fro the gym and eating options at the hotel were way out of our price range so always ate elsewhere. Bus to the Airport was helpful but also expensive.
Stayed 2 nights in Apr 2024

2/10 Terrible

Spencer

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel is old. But staff are nice and helpful . Scale at lobby is a good idea to ensure luggage will not be overweighted The positive attitude towards my complaint of the room not a non smoking room as booked , hotel immediately change room and upgraded, we truly appreciated their immediate attention
Stayed 4 nights in Apr 2024

10/10 Excellent

Zhiqiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient easy access to shopping centers
Stayed 2 nights in Apr 2024

10/10 Excellent

Faouzya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent well positioned hotel next to all transport and amenities, could not fault it at all, very helpful staff and location is perfect for everything you need as a tourist from shops to transport to dining to activities to sight seeing.Simply the best location ever!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Atsuko

Stayed 1 night in Apr 2024

6/10 Okay

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Fernanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gustó
Stayed 5 nights in Apr 2024

6/10 Okay

Kwok Hon

Traveled with family
Disliked: Staff & service, amenities
Hotel facilities old, bed not good, but outside convenience.
Stayed 3 nights in Apr 2024

8/10 Good

Wai-Kwong

Stayed 3 nights in Apr 2024

8/10 Good

Dorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is quite small and has cracked on bathroom tile. Nevertheless everything complete toiletries, slippers and robe. Very convenient for train, bus to the airport and convenient stores inside the hotel and across the street. Fast food just across the street. Staff very friendly
Stayed 3 nights in Apr 2024

8/10 Good

Dorrie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, can speak English. Convenient store, laundry, bakeshop, restaurants and other stores inside the hotel. Toiletries complete. Toothbrush, toothpaste, comb, cotton buds, shampoo, conditioner, body wash and facial wash. Location is just right n train station. Yoshinoya and Mos burger just across the hotel. Very convenient
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Stayed 7 nights in Apr 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice hotel,it’s conveniently located to everything,I.e. food,shops & a central train station,I would’ve given it 5 stars if they offered a courtesy late checkout,when I requested one they were cold & dismissive,also the buffet dining was really average,unless you want something easily accessible and convenient save your money & venture out for better local restaurants overall I’d stay here again
Stayed 2 nights in Apr 2024

10/10 Excellent

Terrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the convenience of this hotel. It’s a 2 minute walk to the station, Family Mart and 7/11 a short block away, News Day in the lobby (although I think it closes at 10pm), laundry with availability on the tv in your room and it’s an airport limousine stop. The only con is the dryers are very weak, it takes forever to dry. Other than the dryer issue, we always enjoy our stay here, (our 9th time staying here). Even though it’s our 9th time we still discover new things in the area and know there much more to discover.
Stayed 8 nights in Apr 2024

10/10 Excellent

Faouzya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location in the middle of shopping center but no noise at all, subway right on door step, eateries, shoppings and site seeing.
Stayed 5 nights in Apr 2024

8/10 Good

Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station.
Stayed 17 nights in Mar 2024

6/10 Okay

David

Traveled with family
Liked: Amenities
Smelly corridors, carpets needs to be changed asap
Stayed 4 nights in Apr 2024

8/10 Good

Moni

Stayed 5 nights in Apr 2024

10/10 Excellent

Lindsay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Able to get anywhere. Lots to do around and lots of places to eat. Really safe area and lots in the hotel.
Stayed 7 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Kartikeya, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with perfect location. Right next to Ikebukuro station for convenient transportation. Love the amount of restaurant and shopping options near by in walking distance.
Stayed 5 nights in Mar 2024

10/10 Excellent

Cindy

Stayed 5 nights in Apr 2024