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A beautiful hotel with an amazing view of Darling Harbour. Highly recommend the Regency Club when booking. It includes breakfast and pre dinner with some canapés.
When checking in I was told that instead of checking out at 11am I could check out at 1pm. I was very impressed by this but at 11:20am on the day of departure I was called asking why I hadn’t left. Clearly the hotel’s processes had failed. The lady begrudgingly let me stay to 1pm. Not a great experience but otherwise everything was great!
Had 4 visits in about18 months.
Great facilities and friendly staff.
Close to everything, easy access to any transport you want.
I couldn't be bothered going elsewhere.
What a stunning hotel ! From start to finish the experience was A . The staff are extremely attentive and go above and beyond to make sure you feel taken care off. The room was stunning with amazing views and the location unbeatable. The rooftop bar is just gorgeous! 10/10 recommend this hotel if in Sydney.
Great service and facilities are great. We had an amazing harbour view from level 12. Staff goes above and beyond to assist with anything. We had a great time.
Perfect location with a fabulous Harbour view. Our room was beautifully appointed and the service from staff was exceptional. We had a delicious breakfast each day at the Sailmaker and my daughter and I enjoyed wonderful facials at Nabea Spa. We will certainly be back!
Staff was very helpful, friendly and professional. Every question was answered with a smile. Check-in and check out process was very smooth. Room was very good and the house keeping was great.
Shangara
Stayed 3 nights in Apr 2024
6/10 Okay
Kate
Traveled with partner
Apr 6, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff were lovely, but our room was right near a plant room or something as it was whirring all night which kept us both awake. Really disappointing. Room was pretty small and stuffy even though it’s a king room. Water temperature in shower was scalding hot and it took ages to get it adjusted. Bed was super comfortable.