Minibar, in-room safe, desk, blackout drapes

Reviews of PARKROYAL COLLECTION Marina Bay, Singapore

5 out of 5
PARKROYAL COLLECTION Marina Bay, Singapore
6 Raffles Boulevard Marina Square, Singapore

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1004 reviews" "
Rating 8 - Good. 295 out of 1004 reviews" "
Rating 6 - Okay. 80 out of 1004 reviews" "
Rating 4 - Poor. 41 out of 1004 reviews" "
Rating 2 - Terrible. 22 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lynda, Samford Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, staff very friendly and helpful. Would highly recommend as a hotel of choice to friends.
Stayed 3 nights in May 2024

10/10 Excellent

Salma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed in. Had amazing views of Marina Bay Sands. Also loved the garden in the hotel vibes, will defo come back here again.
Stayed 3 nights in May 2024

10/10 Excellent

Pei Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Joshua, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just simple and hassle free. Loved my experience and the view over Marina Bay was stunning
Stayed 2 nights in May 2024

10/10 Excellent

ROGELIO, BURBANK

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean and near many malls and places to explore. Must stay again :)
Stayed 4 nights in Apr 2024
Response from Hanz on May 16, 2024
Dear Rogelio,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.PARKROYAL COLLECTION Marina Bay is centrally located in the Downtown Core, offering seamless connectivity to popular tourist attractions, a myriad of shopping malls and vital amenities!We sincerely thank for your time in sharing this review and hope to have another opportunity to serve you again.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

ekta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Apr 2024
Response from Hanz on May 3, 2024
Dear ekta,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.At PARKROYAL COLLECTION Marina Bay, our associates are all dedicated to providing memorable experiences for our guests, and we are glad that you have experienced the warm hospitality that we are known for.We sincerely thank for your time in sharing this review and hope to have another opportunity to serve you again.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Keyur

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Hanz on May 3, 2024
Dear Keyur,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.We sincerely thank for your time in sharing this review and hope to have another opportunity to serve you again.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel met all expectations although not always easy to connect with an operator when in the hotel.
Stayed 3 nights in Apr 2024
Response from Hanz on May 3, 2024
Dear Jacqui,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.Please be assured that your feedback will be highlighted to the respective departments and a slew of improvements will be implemented to enhance our offerings and service standards and reduce any inconvenience in the future.We sincerely thank for your time in sharing this review and hope to have another opportunity to serve you again.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 7 nights in Apr 2024
Response from Hanz on May 3, 2024
Dear Andrea,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.PARKROYAL COLLECTION Marina Bay was conceptualized around the concept of a "garden-in-a-hotel", and paving the way towards the concept of sustainability in the hospitality industry.Our team strives to create exceptional experiences for our guests through warm hospitality and we are heartened to know that we had made your stay enjoyable in every aspect. Our team look forward to welcoming you back for another memorable visit soon.We sincerely thank for your time in sharing this review and hope to have another opportunity to serve you again.Inspiringly Yours,Phil SmithGeneral Manager

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, spacious rooms with large comfy bed, strong shower and great views. Impressive atrium and nice looking bars. Didn’t take breakfast or eat in so no comment on those. Alas, a number of issues put me off returning: after paying £250 a night I would have expected better coffee than two sachets of instant granules a day, and I did not appreciate being charged another £250 deposit ‘for incidentals’ or being charged £15 for a luke-warm beer at the pool. The juliet balcony had great views of the city (from 19th floor) but the door is wedged in the corner of the room and would not stay open so it was hard to sit and enjoy the view with fresh air.
Stayed 5 nights in Apr 2024
Response from Hanz on May 3, 2024
Dear Gary,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.Please be assured that your feedback will be highlighted to the respective departments and a slew of improvements will be implemented to enhance our offerings and service standards and reduce any inconvenience in the future.We sincerely thank for your time in sharing this review and hope to have another opportunity to serve you again.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Wendy

Stayed 2 nights in Apr 2024
Response from Hanz on May 3, 2024
Dear Wendy,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.Our team strives to create exceptional experiences for our guests through warm hospitality and we are heartened to know that we had made your stay enjoyable in every aspect. Our team look forward to welcoming you back for another memorable visit soon.We sincerely thank for your time in sharing this review and hope to have another opportunity to serve you again.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool! I stayed in the Marina Bay view room, and it was amazing to watch the lights every night. Nice and quiet stay. The Buffet was a bit lacking, the coffee machine either didn't work or made bad coffee. Not sure why such an expensive hotel doesn't have a barista or offer kopi for breakfast. It was a much-improved experience after staying at JEN Hotel a few days prior.
Stayed 4 nights in Mar 2024
Response from PARKROYAL COLLECTION Marina Bay on Apr 8, 2024
Dear Andrew,Thank you for sharing your personal experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are delighted to know that you have enjoyed your stay with us, highlighting our great attributes which have made PARKROYAL COLLECTION Marina Bay an iconic property!Once again, thank you for sharing your review. We genuinely value your feedback and are committed to making improvements based on your comments. We hope to have the pleasure of welcoming you back again.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Mervyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from PARKROYAL COLLECTION Marina Bay on Mar 29, 2024
Dear Mervyn,Thank you for your 5 Stars review of your stay at PARKROYAL COLLECTION Marina Bay.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

8/10 Good

Ly Koung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the view location fresh juices breakfast
Stayed 2 nights in Mar 2024
Response from PARKROYAL COLLECTION Marina Bay on Mar 26, 2024
Dear Ly Koung,Thank you for sharing upon this most delightful following your recent visit at PARKROYAL COLLECTION Marina Bay.We are delighted to know that you have enjoyed your stay with us, highlighting our great attributes which have made PARKROYAL COLLECTION Marina Bay an iconic property!Thank you again for choosing PARKROYAL COLLECTION Marina Bay. We truly appreciate your feedback and hope to welcome you back for another exceptional experience in the future.Inspiringly Yours,Phil SmithGeneral Manager

6/10 Okay

Liam

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Had thumping everynight above us. Staff were average with service. And amenities & restaurants were closed when we wanted them. Good location.
Stayed 3 nights in Mar 2024
Response from PARKROYAL COLLECTION Marina Bay on Mar 15, 2024
Dear Liam,Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay.PARKROYAL COLLECTION Marina Bay aims to provide our valued guests with restful stays and memorable experiences. Our associates will take your feedback in our stride and work towards continuous improvement.Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Clarito

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from PARKROYAL COLLECTION Marina Bay on Mar 8, 2024
Dear Clarito,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Martin J.

Stayed 6 nights in Feb 2024
Response from PARKROYAL COLLECTION Marina Bay on Feb 28, 2024
Dear Martin,Thank you for sharing upon this most delightful following your recent visit at PARKROYAL COLLECTION Marina Bay.We are heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Thank you again for choosing PARKROYAL COLLECTION Marina Bay. We truly appreciate your feedback and hope to welcome you back for another exceptional experience in the future.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Chi Wai

Stayed 3 nights in Feb 2024
Response from PARKROYAL COLLECTION Marina Bay on Mar 27, 2024
Dear Chi Wai,Thank you for sharing your amazing experience at our hotel! We are thrilled to hear that you had a true 5-star experience and that you enjoyed every aspect of your stay.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Prakash, Rolling hills est

Liked: Cleanliness, staff & service, property conditions & facilities
we had a lovely stay, great location
Stayed 3 nights in Feb 2024
Response from PARKROYAL COLLECTION Marina Bay Singapore on Feb 21, 2024
Dear Prakash,Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.PARKROYAL COLLECTION Marina Bay is centrally located in the Downtown Core, offering seamless connectivity to popular tourist attractions, a myriad of shopping malls and vital amenities!Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Vesselka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. We were offered an upgrade to a club level room, and it was totally worth it, allowing early check in and late checkout.
Stayed 2 nights in Jan 2024
Response from PARKROYAL COLLECTION Marina Bay Singapore on Feb 21, 2024
Dear Vesselka,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are immensely delighted to read of your enjoyment of the Collection Club experience.Providing top-notch service from welcome, arrival to departure and making sure our guests are happy is our priority, and we're delighted to have met your expectations.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ParkRoyal Marina is a lovely hotel. The lobby is spectacular and the staff are wonderful. I had a club room and the club facilities were great and the staff in the club were exceptional. The room was comfortable and had lots of extra facilities such as free toiletries and the mini bar included. Just a few niggles made it an issue for me: 1. There is nowhere in the room to do hair / make up adequately. The bedroom doesn't have any suitable places and the bathroom lighting isn't great for using the mirror closely 2. The hotel is well located for the Marina and shopping centre but there is no way to easily cross the road in front of the hotel - you either have to take a detour around through the shopping centre up some questionable stairs or down via the subway station escalators. It's a pain.
Stayed 3 nights in Feb 2024
Response from PARKROYAL COLLECTION Marina Bay on Feb 28, 2024
Dear ERIKO,Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay.PARKROYAL COLLECTION Marina Bay was conceptualized around the concept of a "garden-in-a-hotel” and paving the way towards the concept of sustainability in the hospitality industry.Once again, thank you for sharing your review. We genuinely value your feedback and are committed to making improvements based on your comments. We hope to have the pleasure of welcoming you back again soon.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Maximillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely one of the best hotels I have ever stayed at, excellent staff throughout the hotel, rooms were spacious, clean and had everything we needed. The location was convenient for several of the sites and activities we wanted to do. I would definitely stay there again.
Stayed 3 nights in Feb 2024
Response from PARKROYAL COLLECTION Marina Bay on Feb 28, 2024
Dear Maximillian ,Thank you for your wonderful feedback! We are thrilled that your stay at PARKROYAL COLLECTION Marina Bay exceeded your expectations. Your compliments on our stunning property, fantastic location ,excellent service from our associate are greatly appreciated. Thank you again for choosing PARKROYAL COLLECTION Marina Bay. We truly appreciate your feedback and hope to welcome you back for another exceptional experience in the future.Inspiringly Yours,Phil SmithGeneral Manager

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from PARKROYAL COLLECTION Marina Bay Singapore on Feb 21, 2024
Dear Guest,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best ever!!
Stunning in every way. The BEST hotel I have ever stayed at!!
Stayed 2 nights in Feb 2024
Response from PARKROYAL COLLECTION Marina Bay Singapore on Feb 21, 2024
Dear Ian,Thank you for your wonderful feedback! We are thrilled that your stay at PARKROYAL COLLECTION Marina Bay exceeded your expectations. Your compliments on our stunning property is much appreciated .Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels we have stayed at. Great location for the bay. Very relaxing.
Stayed 2 nights in Feb 2024
Response from PARKROYAL COLLECTION Marina Bay Singapore on Feb 9, 2024
Dear Graham,Thank you for your amazing review of your stay at PARKROYAL COLLECTION Marina Bay. We greatly appreciate your feedback.We are extremely heartened to read that we have surpassed your expectations in all aspects of our hotel facilities and service delivery. As you have aptly outlined, the uniqueness of the experience lies in the fact that our landmark hotel is centrally located in the Downtown Core, offering seamless connectivity to popular tourist attractions, a myriad of shopping malls and vital amenities!Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Feb 2024
Response from PARKROYAL COLLECTION Marina Bay Singapore on Feb 6, 2024
Dear Yvonne,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Charlese

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, centrally located
Stayed 2 nights in Jan 2024
Response from PARKROYAL COLLECTION Marina Bay Singapore on Feb 9, 2024
Dear Charlese ,Thank you for sharing upon this most delightful following your recent visit at PARKROYAL COLLECTION Marina Bay.We are heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Thank you again for choosing PARKROYAL COLLECTION Marina Bay. We truly appreciate your feedback and hope to welcome you back for another exceptional experience in the future.Inspiringly Yours,Phil SmithGeneral Manager

8/10 Good

Sharon L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perplexed
The service is excellent! accidentally put Do Not Disturb on my way out, nothing much to worry about as a solo traveller. However I went out in the evening and came back to a fully serviced room! My one concern is that I couldn’t find an electric plug in the bathroom which is not particularly helpful .
Stayed 4 nights in Jan 2024
Response from PARKROYAL COLLECTION Marina Bay on Feb 28, 2024
Dear Sharon,Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay.We're thrilled to read that your stay was extraordinary, and we're glad to know that the entire team contributed to your exceptional experience.Thank you again for choosing PARKROYAL COLLECTION Marina Bay. We truly appreciate your feedback and hope to welcome you back for another exceptional experience in the future.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Zineb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel The view from the room was amazing The breakfast had a lot of options Well located! 100% recommend
Stayed 1 night in Jan 2024
Response from PARKROYAL COLLECTION Marina Bay Singapore on Feb 9, 2024
Dear Zineb ,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Hotel was clean and tidy. Rooms were well maintained. Enjoyed breakfast and dinner and hotel was in a great location.
Stayed 2 nights in Jan 2024
Response from PARKROYAL COLLECTION Marina Bay Singapore on Feb 9, 2024
Dear Natasha,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We're thrilled to read that your stay was extraordinary, and we're glad to know that the entire team contributed to your exceptional experience in every aspect.  across all our areas. Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on Jan 25, 2024
Dear Regina ,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Joel

Rooms are gorgeous and views are spectacular. Room does not have proper storage for clothes items. Location is perfect.0
Stayed 3 nights in Jan 2024
Response from PARKROYAL COLLECTION Marina Bay Singapore on Jan 25, 2024
Dear Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are delighted to know that you have enjoyed your stay with us, highlighting our great attributes which have made PARKROYAL COLLECTION Marina Bay an iconic property!Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

8/10 Good

Jun-Seok

Stayed 2 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on Jan 25, 2024
Dear Jun-Seok ,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Kaimen

Stayed 4 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on Jan 3, 2024
Dear Kaimen,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Lawrence, San Francisco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on Dec 31, 2023
Dear Lawrence,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Mary, Auckland

Stayed 2 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on Dec 31, 2023
Dear Mary,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Hoa

Stayed 3 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on Jan 25, 2024
Dear Hoa,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Carmi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on Dec 31, 2023
Dear Carmi,Thank you for sharing upon this most delightful following your recent visit at PARKROYAL COLLECTION Marina Bay.We are heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Thank you again for choosing PARKROYAL COLLECTION Marina Bay. We truly appreciate your feedback and hope to welcome you back for another exceptional experience in the future.Inspiringly Yours,Phil SmithGeneral Manager

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was great & the breakfast is amazing, just a minor issue related to facilities in the room with a leaking coming from the bathroom. Thank you
Stayed 3 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on Jan 3, 2024
Dear Daniel,Thank you for sharing your personal experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are most heartened to read that you have enjoyed the culinary offered .Once again, thank you for sharing your review. We genuinely value your feedback and are committed to making improvements based on your comments, and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

ZAINAH

Stayed 1 night in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on Jan 3, 2024
Dear ZAINAH,Thank you for taking your time in sharing of most excellent feedback of your recent stay experience at PARKROYAL COLLECTION Marina Bay.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

ZAINAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on Jan 3, 2024
Dear ZAINAH,Thank you for taking your time in sharing of most excellent feedback of your recent stay experience at PARKROYAL COLLECTION Marina Bay.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

hu

Stayed 4 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on Dec 18, 2023
Dear hu,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

AMEY

Stayed 5 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on Dec 14, 2023
Dear AMEY,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean. Comfortable. Value for money.
Response from PARKROYAL COLLECTION Marina Bay Singapore on Feb 9, 2024
Dear Anand,Thank you for sharing upon this most delightful following your recent visit at PARKROYAL COLLECTION Marina Bay.We are heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Thank you again for choosing PARKROYAL COLLECTION Marina Bay. We truly appreciate your feedback and hope to welcome you back for another exceptional experience in the future.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A brilliant stay at park royal. The property isn’t in a particularly walkable area for marina bay or transport. There are several malls nearby to walk through with one being directly attached. The rooms were great and would stay again.
Stayed 3 nights in Nov 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on Dec 14, 2023
Dear Robert,Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay.PARKROYAL COLLECTION Marina Bay is centrally located in the Downtown Core, offering seamless connectivity to popular tourist attractions, a myriad of shopping malls and vital amenities!Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

4/10 Poor

Qianruo

Stayed 3 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on Dec 31, 2023
Dear Qianruo,Thank you for taking time to share your review with us.We sincerely apologize for the inconvenience caused during your stay. We sincerely thank for your time in sharing this review and hope to have another opportunity to serve you again.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Joseph

Stayed 3 nights in Nov 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on Dec 18, 2023
Dear Joseph,Thank you for taking your time in sharing of most excellent feedback of your recent stay experience at PARKROYAL COLLECTION Marina Bay.We are delighted that we have made your stay an exceptional one.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
strong smell of paint in room and paper thin walls made for a noisy experience
Stayed 4 nights in Nov 2023
Response from PARKROYAL COLLECTION Marina Bay on Nov 30, 2023
Dear Andrew,Thank you for taking your time in sharing your recent stay experience with us.We regret to learn that your stay with us was less than satisfactory due to the various issues that you encountered.We sincerely apologize for the inconvenience caused during your stay, but hope to welcome you back again for a renewed experience.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from PARKROYAL COLLECTION Marina Bay on Nov 15, 2023
Dear Justin,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Jingwen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in Nov 2023
Response from PARKROYAL COLLECTION Marina Bay on Nov 13, 2023
Dear Jingwen,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager