Exterior

Reviews of The Paramount Hotel

3.5 out of 5
The Paramount Hotel
724 Pine St, Seattle, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1787 out of 2628 reviews" "
Rating 8 - Good. 578 out of 2628 reviews" "
Rating 6 - Okay. 160 out of 2628 reviews" "
Rating 4 - Poor. 67 out of 2628 reviews" "
Rating 2 - Terrible. 36 out of 2628 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Seattle! the staff were very friendly and helpful and the location can't be beat.
Stayed 2 nights in May 2024

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to all the main attractions of Seattle. Friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

LIZBETH

Liked: Amenities, property conditions & facilities
The Paramount Hotel exceeded my expectations. Excellent customer service from everyone there . Good walking distance from main attractions.Also, the hotel smells so good.
Stayed 2 nights in May 2024
Response from Jaeson O - Assistant front office manager on May 17, 2024
Lizbeth,Thank you for your wonderful review, we're thrilled to hear that The Paramount Hotel exceeded your expectations. Our team strives to provide excellent customer service, and we're glad you found our location convenient for exploring the main attractions. It's also great to hear that you enjoyed the pleasant scent of our hotel. We look forward to welcoming you back soon.Best regards,

8/10 Good

Andrew

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Paramount hotels was a great stay! They went out of their way to help meet a special request and it was great. Unfortunately, amenities lacked… the only amenities offered we ice and a workout room situated in the basement. Lastly, the population that stays at the paramount is older. There aren’t very many young adults at the paramount beside the staff, the large majority of guests are older folks 50 years old, and it’s not the best hotel for young adults that are looking to have fun.
Stayed 4 nights in May 2024
Response from The Paramount Hotel Management on May 17, 2024
Andrew,Thank you for your review and for choosing to stay at The Paramount Hotel Seattle. We're glad to hear that our team was able to meet your special request and that you enjoyed your stay. We appreciate your feedback regarding our amenities and guest demographics. We strive to provide a comfortable and enjoyable experience for all our guests and will take your comments into consideration as we continue to improve. Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back in the future.Best regards,

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great location, lovely room, quiet
Stayed 1 night in May 2024
Response from Jaeson O - Assistant front office manager on May 17, 2024
Patricia,Thank you for your wonderful review, we're glad you enjoyed our great location, lovely room, and the quiet atmosphere. We hope to welcome you back to The Paramount Hotel Seattle soon.Best regards,

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Andrea

Liked: Amenities
Clean, friendly. Only hotel parking is valet and it’s expensive. Lot across the street is cheaper
Stayed 2 nights in Mar 2024
Response from The Paramount Hotel Management on May 16, 2024
Andrea,Thank you for your feedback. We're glad to hear you found our hotel clean and our staff friendly. We understand parking in downtown Seattle can be expensive and appreciate your understanding. We hope to welcome you back soon.Best regards,

10/10 Excellent

Teran, Olympia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great! Ned and pillows very comfy Staff very friendly and accommodating
Stayed 1 night in May 2024
Response from Jaeson O - Assistant front office manager on May 16, 2024
Teran,Thank you for your kind words, we're thrilled to hear that you enjoyed your room and found the bed and pillows comfortable. Our team is dedicated to providing friendly and accommodating service, and it's wonderful to know we met your expectations. We look forward to welcoming you back soon.Best regards,

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service! Very clean!
Stayed 3 nights in May 2024
Response from Jaeson O - Assistant front office manager on May 16, 2024
Vanessa,Thank you for your positive feedback, we're delighted to hear that you appreciated our customer service and found everything very clean. We look forward to welcoming you back to The Paramount Hotel Seattle soon.Best regards,

10/10 Excellent

Diane, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and efficient hotel in a great location. Friendly helpful staff.
Stayed 2 nights in May 2024
Response from Jaeson O - Assistant front office manager on May 16, 2024
Diane,Thank you for your wonderful review, we're glad to hear you found our hotel comfortable and efficient, and that you appreciated our friendly and helpful staff. We hope to welcome you back to The Paramount Hotel Seattle soon.Best regards,

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Restaurant was closed every time we wanted to go. Elevator was broken. Clean with friendly staff, though.
Stayed 3 nights in May 2024
Response from Jaeson O - Assistant front office manager on May 16, 2024
Alison,Thank you for your feedback. We apologize for the inconvenience caused by the restaurant's hours and the elevator being out of service. We're glad to hear you found our staff friendly and the hotel clean. We appreciate your understanding and hope to improve your experience on your next visit.Warm regards,

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Jaeson O - Assistant front office manager on May 16, 2024
Gayle,Thank you for the great rating, we are delighted to know you enjoyed your stay with us. Please let us know if you have any feedback you want to share with us. We thank you for choosing the Paramount Hotel Seattle and we look forward to your next visit.Warm regards,

10/10 Excellent

hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in May 2024
Response from Jaeson O - Assistant front office manager on May 13, 2024
Hong,Thank you for your feedback, we're thrilled to hear that you found our staff to be very nice. Providing excellent service is our priority, and we appreciate your recognition. We hope to welcome you back to The Paramount Hotel soon.Warm regards,

6/10 Okay

Sara

Traveled with partner
Disliked: Property conditions & facilities
I was so excited to stay here and had high expectations from what I’ve heard about the place. There is NO parking offered for guests, this is my first time ever staying at a hotel without parking for their guests, they offer vallet parking for $60 but that was full. One elevator was broken and the stairs don’t go to the lobby. The hotel had a weird pot/ perfume smell. I would not recommend this place or stay there again.
Stayed 1 night in May 2024
Response from The Paramount Hotel Management on May 13, 2024
Sara,Thank you for sharing your experience with us, and we sincerely apologize for the inconveniences you encountered during your stay. We understand that the availability of parking and the condition of our facilities significantly impacted your experience. We regret that our valet parking service was at capacity during your visit, and we apologize for any frustration this caused. Your feedback regarding the broken elevator and the layout of our stairwells is noted, and we will address these areas for improvement. Regarding the unusual scent, we appreciate your feedback and will work to ensure a more pleasant ambiance throughout the hotel. We value your perspective and regret that we fell short of meeting your expectations. We hope you will reconsider staying with us in the future to experience the level of service and comfort that we strive to provide.Sincerely,

8/10 Good

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was pricey.
Stayed 1 night in Apr 2024
Response from The Paramount Hotel Management on May 16, 2024
Tim,Thank you for sharing your feedback with us. We appreciate your comments about the parking cost. We strive to provide convenient services for our guests and will take your feedback into consideration. We hope you had an enjoyable stay overall and look forward to welcoming you back in the future.Warm regards,

4/10 Poor

Jacob, Okanogan

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
One of the elevators were broken which i can understand, but was a nusance in the morning. The biggest issue i found is no parking and no warning, i got lots of messages about trying to spemd more money on checking in early, so you would think they could send a message about parking not available. As the streets in downtown seattle are not easy to traverse.
Stayed 1 night in May 2024
Response from The Paramount Hotel Management on May 12, 2024
Jacob,Thank you for taking the time to share your experience with us. We apologize for the inconvenience caused by the broken elevator and the lack of available parking during your stay. Your feedback is valuable to us, and we will use it to improve our communication with guests regarding parking availability. We understand that navigating downtown Seattle can be challenging, especially without prior notice about parking options. Please accept our sincere apologies for any frustration this may have caused. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother and more enjoyable visit.Sincerely,

4/10 Poor

Yolande

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The parking was full so we had to park blocks away and carry all of our things through town. The elevator was broken and we often had to wait a long time to get to our room. The staff was nice but for a high star hotel and the price this was a disappointment
Stayed 1 night in May 2024
Response from The Paramount Hotel Management on May 12, 2024
Yolande,Thank you for sharing your feedback with us regarding your recent stay. We sincerely apologize for the inconvenience caused by the parking situation and the elevator being out of service during your visit. We understand the frustration this may have caused and regret that it affected your overall experience. Please rest assured that we take your comments seriously and are addressing these issues to prevent similar occurrences in the future. Your comfort and satisfaction are of utmost importance to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more seamless stay.Sincerely,

8/10 Good

Jarrad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jaeson O - Assistant front office manager on May 13, 2024
Jarrad,Thank you for the good review, we are happy to know you enjoyed your stay with us. Please let us know if you have any feedback you want to share with us. We thank you for choosing the Paramount Hotel Seattle and we look forward to your next visit.Warm regards,

10/10 Excellent

Diane, Vancouver

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Clean. Good location
Stayed 1 night in May 2024
Response from Jaeson O - Assistant front office manager on May 17, 2024
Diane,Thank you for your kind review, we're delighted to hear that you found our staff helpful and enjoyed our clean facilities and convenient location. We look forward to welcoming you back to The Paramount Hotel Seattle in the future.Best regards,

6/10 Okay

Alicia

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel room was fairly quiet minus the street guy at 4am screaming obscenities for 30 minutes below our window. One elevator was not working so all guests are using one which makes for delays. Overall it was a very clean room with a comfy bed, just clearly needs updating. We knew there was only one dining option so we went out for dinner and breakfast.
Stayed 1 night in May 2024
Response from The Paramount Hotel Management on May 11, 2024
Alicia,Thank you for sharing your experience with us. We apologize for the disruption caused by the noise outside and the inconvenience of the elevator situation during your stay. Our team is actively working to address these issues to ensure a more comfortable experience for our guests. We're delighted to hear that you found the room clean and comfortable. Should you choose to stay with us again, we hope to provide a more seamless and enjoyable experience.Sincerely,

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jaeson O - Assistant front office manager on May 11, 2024
Karla,Thank you for the great rating, we are happy to know you enjoyed your stay with us. Please let us know if you have any feedback you want to share with us. We thank you for choosing the Paramount Hotel Seattle and we look forward to your next visit.Warm regards,

10/10 Excellent

ELIZABETH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my daughter to see a play at the Paramount theater and wanted to make it special and stay the night.this place really was the perfect location and I really just enjoyed the whole experience and so did my daughter. The only thing is you pretty much have.to.do the vallet parkit which is what it is in Seattle I walked around at night.and felt safe I was there on a Thursday so I am not sure how it is like.on the weekend. I do know that I would recommend this place and I will totally stay here again
Stayed 1 night in Apr 2024
Response from The Paramount Hotel Team on May 9, 2024
Hi Elizabeth! Thank you for allowing us to be part of your special mother/daughter excursion. We appreciate your kind words and hope to see you again soon!

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Beautiful rooms and very friendly staff. Restaurant was great as well.
Stayed 3 nights in May 2024
Response from The Paramount Hotel Team on May 9, 2024
Thank you, Lisa! We are so happy you enjoyed your stay! We hope to host you again soon!

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from The Paramount Hotel Team on May 7, 2024
Thank you for your review! Hope to host you again soon!

10/10 Excellent

Timothy, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very comfortable bed. Nicely decorated room. Adjacent cafe was good for breakfast.
Stayed 1 night in May 2024
Response from The Paramount Hotel Team on May 7, 2024
Thanks Timothy! We appreciate the kind words and hope to host you again soon!

10/10 Excellent

Valarie

Traveled with family
Liked: Staff & service, property conditions & facilities
I love staying at the Paramount. It is very convenient. I do need to suggest to get new hair dryers. The one in our room did not work. Thanks,
Stayed 1 night in May 2024
Response from Jaeson O - Assistant front office manager on May 7, 2024
Valerie,Thank you for your review and your loyalty to The Paramount Hotel, we appreciate your feedback regarding the hair dryer in your room and apologize for any inconvenience caused. We will address this issue promptly to ensure that all amenities are in excellent condition for our guests. We look forward to welcoming you back soon for another enjoyable stay.Warm regards,

8/10 Good

Kelli

Liked: Amenities
The beds were amazing
Stayed 2 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on May 6, 2024
Kelli,Thank you for the good review, we're glad you enjoyed the beds! Ensuring a comfortable and restful stay for our guests is one of our top priorities at The Paramount Hotel. We appreciate your feedback and look forward to welcoming you back for another great experience in the future.Warm regards,

10/10 Excellent

Nancy

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Jaeson O - Assistant front office manager on May 7, 2024
Nancy,Thank you for the great rating, we are delighted to know you enjoyed your stay with us. Please let us know if you have any feedback you want to share with us. We thank you for choosing the Paramount Hotel Seattle and we look forward to your next visit.Warm regards,

8/10 Good

Baharak, Woodlandhills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in great location
Stayed 1 night in May 2024
Response from Jaeson O - Assistant front office manager on May 6, 2024
Baharak,Thank you for the good review, we're delighted that you enjoyed our hotel and its convenient location. We strive to provide a comfortable and enjoyable experience for all our guests at The Paramount Hotel. We hope to welcome you back for another pleasant stay soon.Warm regards,

8/10 Good

Joseph

Traveled with family
Liked: Amenities
Price
Stayed 1 night in May 2024
Response from Jaeson O - Assistant front office manager on May 5, 2024
Joseph,Thank you for taking the time to write us a review, we are glad you enjoyed your stay with us. It is good to hear that you found the price of the room to be fair. We thank you for choosing the Paramount Hotel Seattle and we look forward to your next visit.Warm regards,

8/10 Good

Brian, Hickory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. 10 minute walk to Pikes Place Market.
Stayed 2 nights in May 2024
Response from The Paramount Hotel Management on May 4, 2024
Brian,Thank you for your feedback, we're pleased to hear that you enjoyed our convenient location, just a 10 minute walk from Pike Place Market. We hope you had a great time exploring the area. If you're back in Seattle, we'd love to welcome you again at The Paramount Hotel Seattle.Warm regards,

8/10 Good

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and very helpful. Valet parking was the only option and pretty pricy.
Stayed 3 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on May 2, 2024
Kristin,Thank you for your feedback, we're glad you found our staff helpful during your stay. We understand that valet parking can be a bit pricey, given our downtown location, but we strive to provide convenient options for our guests. We appreciate your review and hope you enjoyed your overall experience at our hotel. Thank you for choosing The Paramount Hotel Seattle.Warm regards,

10/10 Excellent

Maria Dulce, Vallejo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping dinning and other attractions.
Stayed 4 nights in Apr 2024
Response from The Paramount Hotel Management on May 1, 2024
Maria Dulce,Thank you for your review, we're delighted that you found our location convenient for shopping, dining, and exploring nearby attractions. We hope you had a wonderful stay at The Paramount Hotel Seattle. We look forward to welcoming you back on your next visit to the area.Warm regards,

10/10 Excellent

IVY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice area nice price
Stayed 1 night in Apr 2024
Response from Jaeson O - Assistant front office manager on May 2, 2024
Ivy,Thank you for the great review, we are delighted to know you enjoyed your stay with us. Please let us know if you have any feedback you want to share with us. We thank you for choosing the Paramount Hotel Seattle and we look forward to hosting you again in the near future.Warm regards,

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
It was walkable to downtown.
Stayed 1 night in Apr 2024
Response from Jaeson O - Assistant front office manager on Apr 30, 2024
Jeanette,Thank you for the good review, we're glad to hear that you found our location walkable to downtown attractions! Thank you for choosing The Paramount Hotel. If you have any other feedback or suggestions, feel free to let us know. We hope to welcome you back again soon.Warm regards,

10/10 Excellent

michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, Great Locations.
Stayed 2 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on Apr 29, 2024
Michael,Thank you for your positive feedback, we're thrilled to hear that you enjoyed your stay at The Paramount Hotel and found our location convenient. We appreciate your review and look forward to welcoming you back for another great experience in the future.Warm regards,

10/10 Excellent

Michael Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was courteous, hotel is very clean, and breakfast in the adjoining cafe was great…
Stayed 4 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on Apr 29, 2024
Michael Kenneth,Thank you for sharing your experience with us, we're delighted that you found our team courteous, our hotel clean, and enjoyed the breakfast at our adjoining cafe. It's always our goal to provide a pleasant stay for our guests. We hope to welcome you back to The Paramount Hotel for another enjoyable visit in the future.Warm regards,

8/10 Good

Gaetano

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very conveniently located within walking distance of most major attractions.
Stayed 3 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on Apr 29, 2024
Gaetano,Thank you for the good review, we're pleased to hear that you found our hotel conveniently located for exploring the city's major attractions. It's great to know that you had a positive experience with us. If you have any other feedback or if there's anything we can do to make your next stay even better, please feel free to reach out. We look forward to welcoming you back to The Paramount Hotel Seattle.Warm regards,

10/10 Excellent

Cecilia

Traveled with family
Great place to stay
Stayed 1 night in Apr 2024
Response from Jaeson O - Assistant front office manager on Apr 29, 2024
Cecillia,Thank you for your great feedback,we're delighted to hear that you enjoyed your stay with us. If there's anything more we can do to enhance your experience next time, please don't hesitate to let us know. We look forward to welcoming you back to our hotel again soon.Warm regards,

4/10 Poor

Elif

Disliked: Staff & service
customer service not very welcoming
Stayed 1 night in Apr 2024
Response from The Paramount Hotel Management on Apr 29, 2024
Elif,Thank you for taking the time to write us a review, we apologize if you did not experience the level of customer service we strive to provide. Your feedback is important to us, and we will address this with our team to ensure a welcoming and pleasant experience for all our guests. Please feel free to reach out to us directly if there's anything specific we can do to improve. Thank you for sharing your feedback, and we hope to welcome you back for a more positive experience in the future.Sincerely,

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service at check in
Stayed 1 night in Apr 2024
Response from Jaeson O - Assistant front office manager on Apr 28, 2024
Shaun,Thank you for the great review, we're thrilled to hear that you had a fantastic experience with our customer service at check in. Providing exceptional service is our priority, and we're delighted that our team met your expectations. Thank you for taking the time to share your positive feedback, and we hope to welcome you back again soon.Warm regards,

8/10 Good

Joy Yan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on Apr 26, 2024
Joy Yan,Thank you for sharing your experience, we're glad you appreciated our great location. We strive to provide a comfortable and convenient stay for our guests. We look forward to welcoming you back to The Paramount Hotel for another enjoyable visit.Warm regards,

10/10 Excellent

Priyath Daththila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on Apr 26, 2024
Priyath Daththila,Thank you for the great rating, we are delighted to know you enjoyed your stay with us. Please let us know if you have any feedback you want to share with us. We thank you for choosing the Paramount Hotel Seattle and we look forward to your next visit.Warm regards,

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very friendly but the elevator and WiFi were not working properly
Stayed 3 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on Apr 25, 2024
Gregory,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the elevator and wifi issues during your stay. Your feedback is valuable, and we will work diligently to address these issues promptly. We appreciate your understanding and hope to welcome you back for a better experience in the future.Sincerely,

10/10 Excellent

Oluwayoyinade

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my short stay at the hotel and it was within walking distance of the pike market which I loved.
Stayed 3 nights in Apr 2024
Response from Nick on Apr 23, 2024
Thank you so much for the feedback, we are happy to hear you had a great stay! We look forward to hopefully hosting you again in the future.

8/10 Good

Simon

Stayed 2 nights in Apr 2024
Response from Jaeson O - Assistant front office manager on May 13, 2024
Simon,Thank you for the good review, we are happy to know you enjoyed your stay with us. Please let us know if you have any feedback you want to share with us. We thank you for choosing the Paramount Hotel Seattle and we look forward to your next visit.Warm regards,

8/10 Good

Chantelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fifth time staying at this hotel - centrally located, easy to access the market, ferries and many highlights downtown!
Stayed 2 nights in Apr 2024
Response from Nick on Apr 23, 2024
Thank you so much for the kind words. We are positively thrilled to hear you keep coming back. We are excited to see you for hopefully your sixth stay!

8/10 Good

cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Bed are okay
Stayed 1 night in Apr 2024
Response from Nick on Apr 23, 2024
Thank you for the feedback! We look forward to hosting you again in the future.

4/10 Poor

Manuel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They didn’t make the room after the first night. There was a cockroach in the bathroom. Not clean.
Stayed 2 nights in Apr 2024
Response from The Paramount Hotel Management on Apr 25, 2024
Manuel,Thank you for taking the time to write us a review, we sincerely apologize for the oversight and any inconvenience caused during your stay. Our team strives to maintain the highest standards of cleanliness, and we regret that we fell short of your expectations. Your feedback is invaluable, and we will take immediate steps to address the issues you've highlighted. We appreciate your understanding and hope to have the opportunity to restore your trust in us during your next visit.Sincerely,

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and friendly service
Stayed 3 nights in Apr 2024
Response from Nick on Apr 23, 2024
Thank you for the feedback! We look forward to hosting you again in the future.