Hypo-allergenic bedding, in-room safe, individually decorated

Reviews of Days Inn by Wyndham Sarasota I-75

2 out of 5
Days Inn by Wyndham Sarasota I-75
5774 Clark Rd, Sarasota, FL

Reviews

5.8
Rating 10 - Excellent. 47 out of 258 reviews" "
Rating 8 - Good. 35 out of 258 reviews" "
Rating 6 - Okay. 59 out of 258 reviews" "
Rating 4 - Poor. 58 out of 258 reviews" "
Rating 2 - Terrible. 59 out of 258 reviews" "

6.2/10

Cleanliness

5.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Marcia

Traveled with family
The kiosk to check in is a horrible idea. No actual people anywhere Not only impersonal but also gives a feeling of being unsecured The overall experience was very uncomfortable
Stayed 1 night in May 2024
Response from Manager on May 13, 2024
Hello Marcia, We regret to hear about your check-in experience. Guest feedback is crucial for improvement, and we will share your comments with the team. Your comfort and security are our priorities, and we continually strive to enhance our services for all guests. We appreciate your valuable insights for future enhancements.

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities
The laundry room and ice machine was very noisy. The bed itself was noisy.
Stayed 1 night in May 2024
Response from Manager on May 13, 2024
Hello Andrea, We appreciate your feedback regarding the noise in the laundry room, ice machine, and bed. Your comments will be shared with the relevant departments for their immediate attention. We strive to ensure all our guests have a comfortable stay and regret any inconvenience caused during your visit.

6/10 Okay

Pedro

Traveled with partner, Traveled with family
Disliked: Staff & service
They wouldn't give me a receipt until noon check out even though we needed to check out at 7am, really!
Stayed 2 nights in May 2024
Response from Manager on May 10, 2024
Hello Pedro,We apologize for any inconvenience caused by the delayed receipt. Your feedback helps us improve our service for future guests. Feel free to reach out to our management team with any further concerns regarding your stay. Thank you for sharing your experience with us.

2/10 Terrible

Judine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024
Response from Manager on May 7, 2024
Hello Judine, We apologize for any dissatisfaction during your stay. Please feel free to contact us with further details so we can address your concerns and improve our services.

6/10 Okay

Gerard

Business traveler, Traveled with family
Only spent one night , but never saw staff or service. Checked in at a kiosk!! Not my idea of service. Sign at front desp informed of no room service unless requested. Not value!
Stayed 1 night in Apr 2024
Response from Manager on May 1, 2024
Hello Gerard, We're sorry to hear your experience was less than expected. Your feedback is valuable and will be shared with the team for improvement. We strive to offer a variety of check-in options for guest convenience. Should you have any further concerns, please contact us directly.

6/10 Okay

Mark, OSPREY

Stayed 2 nights in Apr 2024
Response from Manager on May 11, 2024
Hello Mark,We appreciate you choosing to stay with us. If you have any concerns or feedback from your recent stay, please don't hesitate to contact us directly. We hope to welcome you back soon for an even better experience.

2/10 Terrible

john

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
No office staff horrible.
Stayed 1 night in Apr 2024
Response from Manager on Apr 16, 2024
Hello john, We regret to hear about your experience and appreciate your feedback. Please know that we will address this matter with the team. Thank you for bringing this to our attention.

6/10 Okay

john

Traveled with family
Disliked: Staff & service
I did not enjoy the main desk staffed remotely and the doors unlocked/unguarded. However, when the desk kiosk was used, the remote staff promptly responded. Nonetheless, I felt less secure than if a person was present at the desk.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 15, 2024
Hello john, Thank you for sharing your experience with us. We appreciate your feedback on our remote check-in process and will take it into consideration for future improvements to our security measures. Our team is always available to assist guests promptly, whether in person or remotely. Your safety and comfort are our priorities, and we will continue working to provide a secure environment for all our guests.

2/10 Terrible

Edward

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My door wouldn’t lock. Only with the door latch. They would not get me a different room. Had to barricade the door
Stayed 2 nights in Mar 2024
Response from Manager on Apr 7, 2024
Hello Edward,We apologize for any inconvenience you experienced during your stay. Your feedback has been noted, and we will review our procedures to ensure the safety and security of all our guests. We appreciate you bringing this to our attention.

6/10 Okay

Roberto, Hollywood

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No staff to check in or out A machine have to be use to connect to a call center in other side of the world.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Roberto,We apologize for any inconvenience experienced during check-in and check-out. Your feedback is valuable to us and will be shared with the team for improvement. For any future assistance, please don't hesitate to reach out to the hotel directly.

4/10 Poor

Colin

Stayed 3 nights in Mar 2024
Response from Manager on Apr 15, 2024
Hello Colin, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly so we can address any concerns you may have. We value all guest feedback to ensure a pleasant stay for all.

6/10 Okay

Karen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff served two hotels—one next to this one. I don’t blame them at all. I blame Wyndham. They purchase all the hotels in the area and stuck a small limited staff with the responsibility. Any improvements Wyndham bank-rolled were purely cosmetic. They painted and landscaped. The entire HVAC system sucks. The first floor, where I first had a room and then changed it to upstairs because of wet sheets and water on the floor, was a nightmare. The rates, driven up by Spring Break, were outrageous. This hotel sucks. Again, not the staff’s fault. It’s Wyndham. Wyndham had a lot of damn nerve to charge what they did for a two night stay. Avoid this hotel, and it’s next door property.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 12, 2024
Hello Karen, We appreciate your feedback regarding your recent stay. Please know that we value all guest comments and will share your concerns with the appropriate team. Thank you for taking the time to share your experience with us.

6/10 Okay

Christopher

Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Christopher, We appreciate you choosing our hotel for your stay. Should you have any feedback to share from your experience, please do not hesitate to contact us. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Debra, Grand Junction

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was nice breakfast could include more choices
Stayed 2 nights in Feb 2024
Response from Manager on Mar 2, 2024
Hello Debra,We appreciate your feedback on our breakfast options. Your comments help us improve our services for future stays. Please feel free to contact us directly with any further suggestions or concerns.

6/10 Okay

James

Traveled with family
Liked: Staff & service
Nats in the room
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Hello James, We appreciate you bringing this to our attention and apologize for any inconvenience caused. Our team will address this matter promptly to ensure a more comfortable stay for our future guests. Thank you for your feedback, and we hope to welcome you back for an improved experience.

10/10 Excellent

Mebruk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Thank you!
Stayed 4 nights in Feb 2024
Response from Manager on Feb 24, 2024
Hello Mebruk,We are delighted to hear that you enjoyed your stay with us! If there is anything we can assist you with in the future, please do not hesitate to reach out.

2/10 Terrible

Vashon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unattractive. No real person to check you in. One of our 3 rooms was dirty. Would not stay there again.
Stayed 1 night in Feb 2024
Response from Manager on Feb 21, 2024
Hello Vashon, We apologize for the inconvenience you experienced during your stay. Your feedback will be shared with our team for improvement purposes. If you have any further concerns, please don't hesitate to reach out to our management team directly.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice. No desk attendant, some weird remote kyosk thing but these are the times we live in now...
Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello Jason,Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the cleanliness and overall experience. We apologize for any inconvenience caused by the absence of a desk attendant and the remote kiosk. We understand that these changes may be different from what you are used to, but we are continuously adapting to meet the safety and convenience needs of our guests. If you have any further questions or concerns, please don't hesitate to contact our management team directly. We hope to welcome you back in the future.

2/10 Terrible

Jeffrey

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Jeffrey, We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us directly with any feedback you'd like to share so we can address any concerns you may have.

6/10 Okay

debra

Business traveler
Liked: Cleanliness
They are doing major construction in front of the hotel.Traffic was horrible. Also, very limited shampoo and soap for 2 people was insufficient.
Stayed 1 night in Feb 2024
Response from Manager on Feb 13, 2024
Hello debra, Thank you for taking the time to share your experience with us. We apologize for any inconvenience caused by the construction and traffic conditions. Regarding the amenities, we appreciate your feedback and will make sure to address this matter with the appropriate team to ensure a better experience for our future guests.

2/10 Terrible

Alex

Stayed 1 night in Feb 2024
Response from Manager on Feb 9, 2024
Hello Alex,We're sorry to hear that you did not have a satisfactory experience during your stay. We value your feedback and encourage you to reach out to our hotel directly so we can address any specific concerns you may have had. We strive to provide excellent service and would appreciate the opportunity to make it right.

2/10 Terrible

Jerriel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down and out of date
Hotel is run down and out of date. Rooms are old looking and uncomfortable. Service is via online. No one is wkriig the front counter. No securities with no one at feont counter. Check in is via kiosk. Breakfast was just waffles and cereal, with some drink options. Not worth it.
Stayed 1 night in Feb 2024
Response from Manager on Feb 7, 2024
Hello Jerriel, Thank you for sharing your feedback with us. We're sorry to hear that you found our hotel's appearance outdated and the rooms uncomfortable. Regarding our service, we have streamlined our check-in process to offer more convenience to our guests. However, we apologize if it did not meet your expectations. We appreciate your thoughts on our breakfast options and will take them into consideration for future improvements.

10/10 Excellent

Lekario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Lekario,Thank you for choosing our hotel for your stay. We greatly appreciate your perfect rating and are delighted to hear that you had a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future for another exceptional stay.

4/10 Poor

Carlos, Sarasota

Disliked: Staff & service
Stayed 7 nights in Jan 2024
Response from Manager on Feb 1, 2024
Hello Carlos, We're sorry to hear that you did not fully enjoy your stay with us. We value your opinion and would appreciate it if you could provide us with more detailed feedback so that we can address any concerns you may have had. Please feel free to reach out to our hotel directly. We hope to have the opportunity to welcome you back in the future and improve your experience.

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Stayed 1 night in Jan 2024
Response from Manager on Jan 29, 2024
Hello Michael,We apologize for any inconvenience you may have experienced during your stay. If there was anything specific that you would like us to address, please reach out to our hotel directly so that we can ensure your concerns are addressed. We value your feedback and appreciate you choosing our hotel.

8/10 Good

Laura

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast option needs to be improved. Everything else was okay.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 27, 2024
Hello Laura,Thank you for sharing your feedback regarding our breakfast. We appreciate your input and will certainly take it into consideration for future improvements. We're glad to hear that everything else met your expectations during your stay. We hope to have the opportunity to welcome you back in the future for an even better experience.

6/10 Okay

Jerry

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in with a machine and a off shore poor speaking associate sucked
Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello Jerry,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during the check-in process. We strive to provide excellent service and will address this with our team to ensure a smoother experience in the future. We appreciate your understanding and hope to have the opportunity to welcome you back soon.

2/10 Terrible

Jennifer

Traveled with family
Stayed 1 night in Jan 2024
Response from Manager on Jan 25, 2024
Hello Jennifer, We're sorry to hear about your experience. We value guest feedback and we encourage you to reach out to us directly to share any specific concerns you have, so that we can address them accordingly. We appreciate your time and hope to have the opportunity to make it up to you in the future.

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was just what i expected
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Christopher,Thank you for choosing to stay with us. We're glad to hear that our hotel met your expectations. We strive to provide a positive experience for all our guests. If there's anything else we can assist you with in the future, please feel free to reach out to us.

4/10 Poor

May

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
clean room and good bed however, NO ONE at front desk to solve a noisy neighbor at 2 in the morning so I got horrible sleep. hotel doesn't take AMEX . wont stay again because of the BAD experience.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 17, 2024
Hello May,Thank you for staying with us and for your valuable feedback. We apologize for any inconvenience caused by the noise disturbance during your stay. We strive to provide the best possible experience for all of our guests, and we regret falling short on this occasion. We appreciate your comment regarding AMEX and will take it into consideration for future improvements. We hope you will give us another chance to serve you better in the future.

10/10 Excellent

Arleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price,great location,great rooms
Stayed 1 night in Dec 2023
Response from Manager on Jan 17, 2024
Hello Arleen,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you had an excellent experience with us. We hope to have the pleasure of welcoming you back in the future for another memorable stay.

4/10 Poor

Deborah

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We had bugs in the bathroom fridge didn't work for the first night,floors not clean, took over half an hour for someone to figure out how to get into the pool area. Definitely will not stay here again
Stayed 2 nights in Jan 2024
Response from Manager on Jan 16, 2024
Hello Deborah, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Newly renovated. I only saw 2 human employees during my 3 night stay. Front desk was "automated" (like on Zoom). Room did have desk, fridge, microwave, and (inconveniently) placed safe. No closet or drawers, just hangars and hooks.
Stayed 3 nights in Jan 2024
Response from Manager on Jan 16, 2024
Hello Michael,Thank you for sharing your feedback with us. We're pleased to hear that you noticed our recent renovations and found the in-room amenities convenient. Our front desk has been streamlined to provide a more efficient check-in experience, but we apologize if it felt impersonal. We appreciate your observations and feedback, and we'll certainly take them into consideration for future improvements. We hope to welcome you back again in the future for an even better stay.

8/10 Good

VINCENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2023
Response from Manager on Feb 1, 2024
Hello VINCENT,Thank you for choosing our hotel for your stay! We appreciate your support and hope you had a pleasant experience. If there is anything specific you would like to share with us, please feel free to reach out directly. We value your input and look forward to welcoming you back in the future.

10/10 Excellent

Jean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Virtual front desk
The Front Desk was virtual, but that worked ok from the portal in the lobby. I could not reach the Front Desk from my room phone. The portal machine provided room key, receipt, and a web camera showing the personnel. I ordered my wake up call from the portal too.
Stayed 1 night in Dec 2023
Response from Manager on Feb 1, 2024
Hello Jean,Thank you for sharing your experience with our virtual Front Desk. We're glad to hear that it worked well for you from the portal in the lobby. We apologize for any inconvenience you experienced in reaching the Front Desk from your room phone. Your feedback about the portal machine providing key, receipt, and a web camera is appreciated. We'll make sure to review our wake-up call system for improvements. Thank you again for your feedback.

2/10 Terrible

Kelley

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE WORST
The smell was horrible. The floors had crap everywhere. There was TWO towells in the bathroom. There wa sticky stuff all over the table, along with left over food crumbs on the floor. The staff (virtual) was ridiculous, and to not tell people up front about pricving is unprofessional. I also was supposed to have a AAA rate, which they didnt give. I will have to contact the bank. Im beyond disgusted with the place. The pictures WERE NOTHING like wahts online
Stayed 1 night in Dec 2023
Response from Manager on Dec 21, 2023
Hello Kelley, We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will share your comments with our team for future improvement. For any billing or rate discrepancies, we recommend contacting our management directly. Your satisfaction is important to us and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Carolina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I like
Stayed 1 night in Dec 2023
Response from Manager on Dec 16, 2023
Hello Carolina,Thank you for taking the time to share your positive experience! We are delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we are happy that you found everything to your liking. Should you have any further feedback or need assistance with anything else, please do not hesitate to reach out to us. We hope to welcome you back in the future for another exceptional stay.

8/10 Good

Jennifer

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 12, 2023
Hello Jennifer,We appreciate you choosing our hotel for your stay. We strive to provide a memorable experience for our guests and we are glad that you had a positive stay with us. If you have any further feedback or suggestions, we encourage you to reach out to us directly so we can address any issues. We hope to welcome you back in the future for an even better experience.

4/10 Poor

Rashmar

Business traveler
Disliked: Staff & service, property conditions & facilities
Very dirty and construction all over the place
Stayed 1 night in Nov 2023
Response from Manager on Dec 1, 2023
Hello Rashmar, We apologize for any inconvenience caused during your stay. We appreciate your feedback and will share it with our team for improvement. Feel free to reach out to our management team directly to discuss your concerns further. Thank you for choosing our hotel.

6/10 Okay

karen

Business traveler, Traveled with family
I’m
Stayed 1 night in Nov 2023
Response from Manager on Nov 28, 2023
Hello karen,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests’ expectations. We hope you will give us a chance to redeem ourselves in the future.

2/10 Terrible

Hana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was under renovation and there was a strong smell of paint. Paint splatters and construction dust everywhere. Ice machines on all the floors not working. Did not have enough towels, some were brought up later. Not sure how i feel about a virtual check-in attendant, it may be a novelty but after a long drive having to deal with that was not welcoming. Over all, very dissapointing, will not stay again
Stayed 1 night in Nov 2023
Response from Manager on Nov 12, 2023
Hello Hana,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We understand that renovations can sometimes cause temporary disruptions. We have taken note of your concerns regarding the smell of paint, cleanliness, and maintenance issues, and we assure you that these will be addressed with our team. Your input is valuable to us, and we hope to have the opportunity to provide you with a more satisfactory experience in the future.

6/10 Okay

Fernando

Liked: Staff & service
It was clean but the surrounding area was dirty. Also the breakfast not even a coffee. And one family was using the two tables.
Stayed 1 night in Sep 2023
Response from Manager on Oct 30, 2023
Hello Fernando,Thank you for your feedback. We appreciate your comment about the cleanliness of our hotel. We apologize if you found the surrounding area to be less tidy. Our team works diligently to maintain a clean environment. We apologize for any inconvenience caused by the lack of breakfast options. We value all of our guests and will review the availability of coffee during breakfast. We appreciate your understanding regarding the table usage and will address this with our staff for better management.

2/10 Terrible

Leonard

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Unsafe location go to the Quality next door.
There’s no attendant in the evening anywhere on site. Numerous individuals making noise in the halls at midnight and only a screen at the main desk to contact anyone. From a 1st responders point, very unsafe.
Stayed 3 nights in Oct 2023
Response from Manager on Oct 24, 2023
Hello Leonard,We apologize for any inconvenience this may have caused. We appreciate your feedback and will address the concerns you have raised to ensure a more secure and peaceful environment for our guests.

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
They’re trying.
I know they’re still recovering from the hurricane so the virtual computer check in is understandable. The condition isn’t the best but it looks like they’re trying to restore it as quickly as they can. The beds were comfortable and everything worked but the mildew smell was hard to overcome. Take air freshener!!!
Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Dear Guest, Thank you for choosing our hotel, and for your understanding regarding our virtual check-in process. We appreciate your patience as we work to restore our facilities after the hurricane. We're glad to hear that you found the beds comfortable and everything in working order. We apologize for any inconvenience caused by the mildew smell, and we appreciate your suggestion of bringing air freshener. We'll definitely take that into consideration.

2/10 Terrible

Nellie

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room air conditioner leaking water in the floor and curtains could not close due to one side unattached to the rod. Will not be staying at a days end in the future
Stayed 2 nights in Oct 2023
Response from Manager on Oct 18, 2023
Hello Nellie, We apologize for the inconvenience caused. Please be assured that we will address the AC issue and the curtain concern immediately. We hope to have an opportunity to provide you with a better experience in the future.

4/10 Poor

James

Stayed 3 nights in Sep 2023
Response from Manager on Oct 24, 2023
Hello James, We are sorry to hear that your experience did not meet your expectations. Please provide more details so we can address your concerns.

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
Lack of service
No room service available. Automated check in without a front desk employee to assist with needs. Loud people in rooms all night and you can’t report it to anyone. Thank goodness I only stayed to sleep for a few hours and left.
Stayed 1 night in Sep 2023
Response from Manager on Sep 26, 2023
Dear Guest,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our service and your insights regarding our front desk. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

4/10 Poor

Brian

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The rooms were beat up and the walls would shudder when a neighboring room would shut the door. Check in was weird. It was done via a video monitor with an agent who appeared to be in India. There is almost no on site staff.
Stayed 1 night in Sep 2023
Response from Manager on Sep 24, 2023
Hello Brian,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff as well as our room. We hope you will return so that we can provide you an even superior experience.

6/10 Okay

Kristin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Had bad smells. Room was old and dirty. I felt if i was gonna return from a trip with bedbugs this would be the place i got it from so had to disinfectant everything. I was looking for inexpensive but quality shouldn't have to be foregone. The check in process was all automated with a virtual employee which was fine i guess but then if you had any issues you had no one to speak with in person. The breakfast buffet was lacking and stale food. Save up an extra few dollars and go somewhere much nicer.
Stayed 1 night in Sep 2023
Response from Manager on Sep 6, 2023
Hello Kristin, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 Excellent

Jeremy

Stayed 2 nights in Aug 2023
Response from Manager on Aug 27, 2023
Hello Jeremy,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.