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Reviews of Villa d' Arco Resort

2.5 out of 5
Villa d' Arco Resort
D' Arco, Banahaw, Santa Cruz, Marinduque

Reviews

6.4
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 3 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 2 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Grace

Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Depends on the room they give you
This review is based on the room they provided us during our stay. The rooms in upper area are different from the rooms in the lower area. We have previously stayed in the upper area, wherein the rooms are good. This time, we were given rooms in the lower area. The rooms are small, but good enough for sleeping. The toilets do not have flush. You use a pail. No showers too. No toiletries. No hooks to hang your clothes and towel. No sink. Airconditioning works fine. Just be aware on what you get for a 1200 peso room. Cheap but do not expect a lot.
Stayed 1 night in May 2019
Response from Mel on Jun 5, 2019
Thank you po your comment...It really can help us improve our services. See u again next time.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
We booked a room good for 4. It advertises itself as having a kitchen but in reality, the hotel is setup as a house with 3-4 rooms with a common living room and kitchen, hostel style. Pros: 10 minute walk from Sta Cruz Plaza. Swimming pool facilities are clean and adequate for guests even during Holy Week. Aircon is comfortable. They have contact persons of tricycle/tuktuk drivers who can take you around the city. Wifi is provided Cons: Our room did not have a private bathroom and shower even if advertised as such. There was nobody to open the "house" gate when we stepped out at night for dinner. The cleanliness of the common plates and utensils are dependent on how the other guests clean them. Shower head and bathroom door lock is broken.
Stayed 3 nights in Apr 2019
Response from Melqui on Apr 29, 2019
Thank you for your honest feedback. We promise to address your said concern to improve our service. Thank you for your staying with us and hope to see u nxt time...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Melqui on Apr 29, 2019
Thank you for staying with us...hope to see you nxt time..