Thank you Chrissy, for taking the time to write a review of your stay at the Red Roof Inn & Suites Rome. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you weren't satisfied with nether the cleanliness of the room nor our hotel's upkeep. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Allison,We are disappointed to hear your recent stay at the Red Roof Inn & Suites Rome did not meet your full expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hey Kenneth,Thank you for taking the time to complete our guest survey. Red Roof appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn & Suites Rome. It's thrilling to see our cleanliness and courteous staff created a wonderful experience. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Thank you again for sharing your experience. Red Roof look forward accommodate you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Dear Jesus, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN & SUITES ROME regarding the excellent staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Joyce. The staff and I at the Red Roof Inn & Suites Rome appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Darien, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES ROME and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip.Sincerely, Red Roof Management

Dear William,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Rome and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediResponse Specialist

Hello Aida, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES ROME and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Robyn,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES ROME. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be good. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Thank you, Barry, for telling us about your stay at the Red Roof Inn & Suites Rome. I am disappointed that your experience did not meet your expectations, as you indicated housekeeping didn't make your bed because a shirt was on it amongst all the other concerns you highlighted that cause your experience to be less than ideal. Please accept our sincerest apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof goal is to provide a clean, comfortable and value- based stay for all our guests, it seems we have fell short with you, so your comments will be reviewed by staff, in an effort to ensure your experience is not repeated in the future. Nevertheless, feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, OliviaRed Roof Management RediResponse Specialist

Hi Thurmond,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn & Suites Rome. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES ROME and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Laquita,I appreciate you sharing your feedback following your stay at the RED ROOF INN & SUITES ROME. I was saddened to read that your stay fell short of your expectations due to the cleanliness of the first room not being up to your standards and the insects you reported. However, it's good to hear that you were given a new room and you found our staff to be very nice. Please know that Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your experience and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Justin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES ROME and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Hi Jaymie,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn & Suites Rome. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Jesse,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES ROME and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Tracey,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES ROME. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding Redroof great prices, pet stay free policy, quiet and comfortable property. We hope to continue to provide great experiences for you. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Dannielle Red Roof Management

Hello Teresa, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES ROME and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Ray,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES ROME. It's great to see you enjoyed your stay, resulting in a 5/5 score. I am happy to know that you found the property to be nicely kept and have great staff. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Jacob,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Rome. It's great to see you enjoyed your stay, resulting in a 4/5 score. However, you mentioned that you would've liked the doors to close better. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I will sharing your feedback with management to ensure that your concerns are addressed.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Gaylon,We are sorry to hear your recent experience at the RED ROOF INN & SUITES ROME did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concerns. We appreciate your business and truly value your feedback. Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Shaunte, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES ROME and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

Hello Emily,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES ROME and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Valued Guest,Thank you for taking the time to tell us about your stay at the RED ROOF INN & SUITES ROME. I am sorry that your experience did not meet your expectations due to the lack of cleanliness of the room and bathroom and the other issues highlighted which hindered your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria RediResponse Specialist

Hello Britany,I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with an even better experience.I do hope that you will return to our hotel, or any other Extended Stay locations in the future.Sincerely,Toni-AnnRediResponse Specialist

Hello Susan,Thank you for taking the time to write a review of your stay at Red Roof Inn & Suites Rome. I sincerely apologize that you had a less than satisfactory experience due to the strong smell of smoke you indicated, the TV and remote that didn't work and the noise you encountered from the smoke detector. Ultimately we aim for a comfortable stay for all guests, so I am really disappointed you weren't thoroughly satisfied. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance.We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Devorine RediResponse Specialist.

Thank you for sharing, Zach. The team at the Red Roof Inn & Suites Rome were saddened to know that your stay was not ideal, as reflected in your 2/5 score. You made mention that the uncomfortable bed hindered your stay. Comments like yours are always an encouragement as we aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest and we appreciated your business. Thank you for your feedback. All the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Thank for taking the time to post a review of your stay with us at the Red Roof Inn & Suites Rome, David P. We strive to provide guest with a positive, so we are disappointed that we fell short of your expectations due to concern you highlighted about being contacted and advised of our water lines being broken prior to your arrival. Please allow me to express our sincerest apologies. Our primary aim to give you a positive experience, and it is disheartening to hear that this is not the impression we left you with.Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services. Thank you for sharing your experience with us. We would love to have another chance to provide you with an even better experience the next time you're making travel plans. Sincerely,Devorine RediResponse Specialist

Dear Betty,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES ROME.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Dear Andrew,Thank you for your positive review regarding our room and staff! Please accept my apologies for the smell of smoke being in your room. I will make sure this does not happen in the future. Thank you,Management

Dear David,I'm so you did not enjoy your stay here at the Red Roof Inn Rome GA. Is there anything that we could have done to better your stay? Please accept my sincerest apologies. Thank you,Management

I'm sorry that you had a bad experience at our hotel. I can assure you I will look into this matter. I want all guest to feel comfortable knowing the rooms here are clean and sanitized. We do full service ever 3 days on all guest rooms and stayover service daily. The rooms have to be checked prior to guest leaving in order to return your deposit, we try to do this as quickly as possible.

Hello Nicholas, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Rome and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Thank you for the positive review!

Thank you for the positive review!

We are very sorry you were insulted by the Cash Deposit. This requirement is posted on our partner websites. It is Our Hotel Policy and the Front Desk Clerks are not permitted to make exceptions for anyone. Please accept our apology and have a nice day.

Thank you for the positive review!

Thank you for the positive review!

Thank you for the positive review!