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Reviews of Econo Lodge North Suburbs

2 out of 5
Econo Lodge North Suburbs
839 Ridgewood Road, Ridgeland, MS

Reviews

4.0
Rating 10 - Excellent. 0 out of 33 reviews" "
Rating 8 - Good. 3 out of 33 reviews" "
Rating 6 - Okay. 9 out of 33 reviews" "
Rating 4 - Poor. 5 out of 33 reviews" "
Rating 2 - Terrible. 16 out of 33 reviews" "

4.0/10

Cleanliness

4.8/10

Staff & service

3.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Well
I booked my stay for a king size bed instead I got a room with 2 full size beds. All I know is it is very hard for two grown adults to sleep in a full size bed together.
Response from Sam on Nov 2, 2015
Dear Guest, I want to thank you for choosing Econo Lodge. I want to also take the time out to thank you for doing our survey. I hope you were happy with your stay with us. On the behalf of Econo Lodge, your feedback is important to us. Thank you and come back and see us.

6/10 Okay

sojo19

Disliked: Staff & service
weekend stay
Room was out dated and had a smell. Once you gone in it. Beds where good to sleep on once you got pass having to fight the blanket breakfast was less then what I expected. Plus side is that it had great hot water in the shower. I would say 50/50 on staying there again

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nasty and dirty and smelled really bad I will never stay at this hotel ever again....

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Stay
Toilet had a black mold ring in the toilet bowl, there were blood splatters on the blanket of one of the beds, the iron was broken and when we took it to the front desk to get a replacement, it was late and the desk clerk was unable to switch it out. Finally, the hotel grounds were dirty, that a simple hosing off would have made an improvement. We were a family of four on our way to Florida for vacation - we should have kept driving.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
We had a problem with small roaches
We kept seeing small roaches in the first room we had and although we were killing them, they kept showing up. We were moved to another room and saw a few there too. Because it as so late and we were tired, we killed the bugs and called it a night, but will never be staying again.

2/10 Terrible

Marketh, Memphis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worse ever
The air didn't work the room the 1st night. Plus we found ticks in the room,so they moved us into another room. We reserved the room for 3 people but we only got enough towels for 2 people. We called down to get more. The lady at the desk said they would bring us more but we never got them.

2/10 Terrible

S. K. , MS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID AT ALL COSTS!!!
This place is really run down, stank of garlic, stale pizza, and dirty feet, down right nasty! Carpet was torn & dirty, bathtub had a black ring in it & hair in and around it. My bedspread had urine on it (still damp & smelly), curtains barley hanging. It was the lst time I have ever got depressed by just how bad a room was. My sister literally slept in socks, shoes, and fully clothed (said she could not stand the nasty sheets to even touch her skin.) But it did have a microwave & fridge, and a 5 star AC & no coffee pot. Had to stand in empty lobby and wait about 20 min. for someone to check us in. Pool dirty & hunks torn out in bottom. Breakfast was bread, 2 cereals, muffins, sweet rolls. No coffee or milk was out & woman yelled at me when I asked about it. Left really early, and had to wait another 10 min. for someone to come to lobby to check us out. Worst place I have ever stayed. PS Mattress was baddddd lumpy & uncomfortable.

2/10 Terrible

Ana, Ridgeland, MS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wouldn't recommend!
They should put garbage cans in their rooms, they should know what rooms are occupied, and they should invest in phones in rooms instead of having to use your personal phone to call the front desk.

2/10 Terrible

Jeff, Guntown

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Worst hotel room I've ever seen. The room had a bad musty smell to it, worse than a high school locker room. It either had mouse droppings or bugs in the bed. I did not get close enough to see. Guy at the desk was very nice and let me check out as soon as I saw the room. Very bad neighborhood. Shady stuff going on in other rooms.

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
I've had better in that area
The room wasn't clean in general. There weren't enough towels. The breakfast only offered muffins, danishes, 2 cereals, and skim milk. The cable went out in the whole hotel in the middle of the night and it never came back on (without explanation from employees). The best part about the hotel is the location and the employees were nice.

2/10 Terrible

Pearl, Georgia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Needs lots of work painting, steps rustic old buil
I will not stay at this hotel again. Didn't get clean towels, bed wasn't made, trash left in room from night before. I tried to call front desk, no dial tone. Breakfast there wasn't any some mess.

6/10 Okay

Wanda

Liked: Staff & service, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Dezondria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never stay at this hotel again.
I will never stay again...Didn't have a iron are a ironing board.I had to ask several times.I asked for towels from 9am Saturday I didn't get them towels until 1:30.

2/10 Terrible

Frances Howard, Jackson, MS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Econo Lodge needs to replace this owner
There isn't a rating low enough for this hotel. Drug dealers prostitues and thugs hanging in the parking lot and over the railings. A very unsafe environment. When I tried to get a refund the owner yelled at me and told me to stay somewhere else.

4/10 Poor

cait, Arkansas

Disliked: Cleanliness, property conditions & facilities, room comfort
basic room
We requested a non smoking room but the room clearly smelled like smoke and our bathroom was not clean. Also the complimentary breakfast consisted of plain bread and a couple of stale muffins.

2/10 Terrible

Toni, Alabama

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay!!!
We checked in late. We were assigned a handicapped room, which obviously didn't receive much use. Everything was covered in layers of sweat, the floor had obviously not been vacuumed, the bathroom floor had not been cleaned... But to add insult to injury, the toilet was black inside. We called the front desk, and they sent a maintenance man to our room to clean the toilet. After that ordeal, we discovered there were no towels or washcloths in the room, and the front desk wouldn't answer the phone a second time. I had to walk to the lobby to retrieve the necessary items. I will NEVER stay there, nor recommend this place.

4/10 Poor

Sandra, Stockholm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okej
It is a very cheap hotel and you get what you pay for. It works but not if you want to spend to much time in the room maybe...

6/10 Okay

mat, Ridgeland, MS

Disliked: Property conditions & facilities
Close to interstate and gas station
I didn't expect to be perfect looking at the price, however, I needed a basic stuff like bath towel. 2 out of 4 lights were off, and that room didn't have a main light on the ceiling even if there was a switch.

8/10 Good

Tee Knight, Baton Rouge, LA

Liked: Cleanliness, staff & service, room comfort
access to a variety of good places to see and eat
I absolutely loved the location of this Econo Lodge. Conveniently located! The room was a tad bit outdated, but it was a clean room and the bed was very comfortable. The hotel is in a safe area and I felt safe, my stay was very quiet. I appreciated the breakfast. Overrall, I enjoyed my stay, and the hotel was reasonably priced. The front desk clerk was professional and nice.

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible front desk attendant
She was rude and it was very difficult to understand her and for her to understand me. She made the whole experience very terrible and I would never stay there again.

2/10 Terrible

Meghan, Birmingham, AL, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOUSY night!
When we arrived in our room there was a broken television in the room, two lights that didn't work, and not enough outlets for the lights and appliances in the room much less for recharging our electronics. It was supposed to be a non-smoking room, but there were cigarette holes in the bedspread. There was a foul smell in the room. The hairdryer didn't work, and a floor lamp was broken. We moved to another hotel the next morning.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
In the ghetto
The room itself was clean but the entire atmosphere was alarming and I didn't really feel at ease since it was in a bad part of town. On the other hand, I left an expensive item and they were pretty receptive to shipping the item to me. I haven't received it yet but I am confident it has been shipped as I have received several phone calls from the managers concerning it. In the end, the hotel atmosphere wasn't great, but room was decent quality and the staff were helpful.

2/10 Terrible

Jerry, Baton Rouge, LA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pass this one by
First I checked in late at night, the person working made me stand out side the lobby in the cold and rain while he did his paper work for check in , He gave me the key, then I went to my room, but then the key did not work, back to the front office to wait in the cold and rain for him to reprogram the key. The rooms are really small, The Wifi they have is non existent, I could not even see the wifi the signal was so weak, The beds were hard, the pillows were so thin (about 1.5 inches think) It did not make for a good night sleep. The curtains were ripped and thread bare, while this did not have a real impact on my stay is does go to show the level of care and attention this place does not have. If you need to stay in this area pick some where else you will be much better served. There seems to be some really nice hotels in this area, but this is not one of them.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we walked in the smell of mold/mildew hit us in the face. We had already paid for two nights and they would not give us our money back. There was mold in the bathtub. The air was not working when we went to talk with them they didnt come fix it. The mattress had a whole in it. I was sick for a week after we left. If they would have given us our money back we would have walked out as soon as we walked in.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sherry, New Orleans, Lousiana

Disliked: Staff & service, property conditions & facilities, room comfort
Not Impressed
Hotel condition is so outdate. Missing remote control for tv. Tv is outdated. No refrig and microwave. Its in the 80's style.

6/10 Okay

Verified traveler

Liked: Room comfort
It seemed to be in a "bad area" Hardly no noise because there were no one staying. Few cars in parking lot. The room was clean, the breakfast was not appealing and the coffee was AWFUL!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
EWWWWWWW
The room was nasty, plus I specifiically asked when I made the reservation if they had high speed internet & they did NOT. There was a data port on the side of the telephone & an 800 number to dial, but I don't carry a telephone cord when I travel. Also, the pool was green! YUCK! This is one of the worst hotels I've ever stayed in!

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
NEEDS IMPROVMENT
THE ROOMS WERE "OK" BUT COULD USE IMPROVEMENT THE CONTINENTAL BREAKFAST WAS HORRIBLE, NO MICROWAVE OVEN OR REFRIGIRATION "WHAT IS THAT" I THINK THEY NEED AN UPGRADE.

6/10 Okay

Tim, Meridian

Disliked: Cleanliness
Needs Improvement
I spent two nights at this hotel. My real complaints are superficial, but none the less, it's how I feel. First there was no hair dryer in the room. There were only two towls and they were pretty rough to the touch. The bedspreads were worn and really should be replaced. All in all, I wasn't really upset with anything, just a little unimpressed. The next place I stayed at was on my way back to Meridian, I was too sleepy to continue on and I stayed at a small town place in Forest, MS. This place is most likely too small for hotels.com, but I have to tell you, it was an impressively confortable room.

6/10 Okay

laetitia, france

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
gerant très sympa mais chambres immondes
Chambres très sales (odeurs, moisissures) mais piscine, laverie et gérant (en poste depuis 2 mois) très sympa.