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Mercure Queenstown Resort

4.0 star property
Family ski hotel with 2 restaurants

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Mercure Queenstown Resort

Aerial view
Meeting facility
Exterior
In-room safe, individually furnished, desk, blackout drapes
Daily buffet breakfast (NZD 32 per person)
Reviews
8.4

Very good

Popular amenities

  • Pool
  • Hot Tub
  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar

Check out the area

Map
9300, Queenstown, Sainsbury Road
  • Popular LocationKiwi and Birdlife Park4 min drive
  • Popular LocationSkyline Queenstown4 min drive
  • Popular LocationQueenstown Gardens6 min drive
  • AirportQueenstown (ZQN-Queenstown Intl.)16 min drive
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Room options

View all photos for Deluxe Room, 1 King Bed, Lake View

In-room safe, individually furnished, desk, blackout drapes

Deluxe Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Blackout drapes/curtains
  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

Room, 2 Queen Beds, Lake View | In-room safe, individually furnished, desk, blackout drapes

Room, 2 Queen Beds, Lake View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Blackout drapes/curtains
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View | In-room safe, individually furnished, desk, blackout drapes

Superior Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Blackout drapes/curtains
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | In-room safe, individually furnished, desk, blackout drapes

Room, 1 King Bed, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Garden View

Double Room, 2 Double Beds, Garden View | In-room safe, individually furnished, desk, blackout drapes

Double Room, 2 Double Beds, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Queen Beds, Lake View

In-room safe, individually furnished, desk, blackout drapes

Superior Room, 2 Queen Beds, Lake View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Blackout drapes/curtains
  • 29 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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￥23,267 total
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About the neighborhood

Queenstown

Mercure Queenstown Resort is located in Fernhill, a neighborhood in Queenstown, and is in the suburbs and near the beach. The area's natural beauty can be seen at Lake Wakatipu and Bob's Peak, while Kiwi and Birdlife Park and Queenstown Gardens are popular area attractions. Skyline Queenstown and Onsen Hot Pools are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling.
Visit our Queenstown travel guideOpens in a new window

What's nearby

  • Skycity Queenstown Casino - 4 min drive
  • Kiwi and Birdlife Park - 4 min drive
  • Skyline Queenstown - 4 min drive
  • Queenstown Gardens - 6 min drive
  • Bob's Peak - 15 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 17 min drive

Restaurants

  • Fergburger - 4 min drive
  • Skyline Gondola - 4 min drive
  • The Bavarian Queenstown - 4 min drive
  • Pub on Wharf - 4 min drive
  • Patagonia Chocolates - 4 min drive

About this property

Mercure Queenstown Resort

Upscale eco-certified hotel near Lake Wakatipu
Located close to Bob's Peak and Queenstown Gardens, Mercure Queenstown Resort provides a terrace, a coffee shop/cafe, and a garden. With amenities like a ski shuttle and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the sauna or the spa tub. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and ocean views. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and laundry services
  • Multilingual staff, tour/ticket assistance, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 148 individually furnished rooms include thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free internet and safes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Mini fridges, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: NZD 32 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Rises Restaurant
  • South Eatery Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Private wine tours
  • Sauna
  • Ski storage
  • Spa tub
  • TV in common areas
  • Wine tours

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 3,272 square feet of conference space

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 32 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Official New Zealand Rating provided by Qualmark®

Property is also known as

Mercure Queenstown
Mercure Queenstown Resort
Mercure Queenstown Queenstown
Mercure Resort Queenstown
Queenstown Mercure
Queenstown Mercure Resort
Mercure Hotel Queenstown
Mercure Resort Queenstown Hotel Queenstown
Mercure Queenstown Resort Hotel
Mercure Queenstown Resort Queenstown
Mercure Queenstown Resort Hotel Queenstown

Frequently asked questions

Does Mercure Queenstown Resort have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Mercure Queenstown Resort?

As of May 14, 2024, prices found for a 1-night stay for 2 adults at Mercure Queenstown Resort on May 25, 2024 start from ￥15,166, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Queenstown Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Queenstown Resort?

Self parking is free at this property.

What time is check-in at Mercure Queenstown Resort?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Queenstown Resort?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Queenstown Resort located?

Conveniently located near the ski slopes, this Fernhill hotel is in the mountains within 2 mi (3 km) of Lake Wakatipu, Kiwi and Birdlife Park, and Skyline Queenstown. Queenstown Gardens and Bob's Peak are also within 3 mi (5 km).

Mercure Queenstown Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 444 out of 1001 reviews" "
Rating 8 - Good. 362 out of 1001 reviews" "
Rating 6 - Okay. 136 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very good
Stayed 2 nights in Apr 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Apr 2024

8/10 Good

Ioan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view
Stayed 2 nights in Apr 2024

8/10 Good

lynette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was cold and chewy, it was $32 per person so for all 3 of us when we didn’t eat much at all $96 was way over the top. The staff how ever are fantastic- if we were to stay again it would definitely be because of the helpful lovely staff from as soon as we walked in the door u til we left again Thank you
Stayed 1 night in Apr 2024

8/10 Good

lynette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is next door to qrc resort where we needed to go. Parking is great in the morning but terrible if you leave about 6pm there are no parks when you get back and none on the street either We could constantly hear the groaning of the elivator and hear the neighbours talking most of the night
Stayed 2 nights in Mar 2024

10/10 Excellent

Jaswinder

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay with family and lot’s of thing to do around.
Stayed 3 nights in Mar 2024

10/10 Excellent

Swathi Sri

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view and nice room. Friendly staff . Parking is a pain though
Stayed 2 nights in Jan 2024

8/10 Good

YONGQIAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice, it would be great to have a balcony. Thank you
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Beautiful view over looking the lake.
Stayed 1 night in Mar 2024