Interior

Reviews of Hotel Maurya

4 out of 5
Hotel Maurya
South of Gandhi Maidan, Patna, Bihar

Reviews

8.2

Very Good

Rating 10 - Excellent. 26 out of 54 reviews" "
Rating 8 - Good. 14 out of 54 reviews" "
Rating 6 - Okay. 9 out of 54 reviews" "
Rating 4 - Poor. 3 out of 54 reviews" "
Rating 2 - Terrible. 2 out of 54 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just a beautiful, classic hotel. The staff is wonderful. The food is great. My room was clean and comfortable. It is an oasis of classiness in a city that’s seen better days. There was a lot of noise from doors slamming during the night. And once you’re outside, it’s insane.
Stayed 2 nights in Jan 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice modern hotel for the price. I would stay there again.
Stayed 2 nights in Jan 2024

4/10 Poor

Ashutosh

Disliked: Property conditions & facilities
unkempt
Stayed 1 night in Dec 2023

10/10 Excellent

Niraj Nabh

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Purshotam (Revenue Manager) on Jul 12, 2023
Thank you for choosing Hotel Maurya!!And its a pleasure to have such generous review from you.Thanks and regards

10/10 Excellent

GUNJAN, WAUKESHA

Stayed 2 nights in May 2023
Response from Purshotam (Revenue Manager) on Jul 12, 2023
Thank you Mr Gunjan for rating us so generously, and its pleasure to serve you and we hope you choose us again in future.Thanks and regards

10/10 Excellent

charanjit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, I find buffet breakfast should have continental more choices. Like eggs more baked stuff.
Stayed 1 night in Mar 2023
Response from Purshotam (Revenue Manager) on Mar 10, 2023
Dear Mr Charanjit,Greetings from Hotel Maurya!!!Your feedback is what fuels our growth and we have noted your request for addition of baked items in our buffet breakfast.Thanks and regards,

10/10 Excellent

Anup

Stayed 2 nights in Feb 2023
Response from Purshotam (Revenue Manager) on Apr 6, 2023
Thank you Mr Anup for rating us so highly in your feedback.And its pleasure to know you enjoyed your stay with us!!!

10/10 Excellent

Rakesh

Liked: Staff & service, amenities, property conditions & facilities
A good experience
Stayed 1 night in Feb 2023
Response from Girish Sinha on Feb 26, 2023
Dear Mr.Rakesh,Greetings from Maurya Patna!!Thanks for your review it encourages us to improve us services.Regards,

10/10 Excellent

Edward

Stayed 1 night in Nov 2022

2/10 Terrible

Prabhat

Stayed 2 nights in Nov 2022

10/10 Excellent

Niraj Nabh

Stayed 2 nights in Sep 2022
Response from Purshotam (Revenue Manager) on Nov 10, 2022
Thank you Mr Niraj for giving us the perfect rating and we will be awaiting to serve you again.Thanks and regards,

6/10 Okay

Ganes

Stayed 1 night in Aug 2022

2/10 Terrible

Vivek

Stayed 1 night in Aug 2022
Response from Purshotam on Aug 31, 2022
Dear Mr Vivek,Thank you very much for your valuable feedback, and we would like to know why you did not like our hospitality and have rated us only 2 stars out of 10.As your valuable feedback gives us an insight into how we can improve so as to provide the hospitality our guests expects from us.Thanks and regards

10/10 Excellent

Kamalesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Service at a Very Reasonable Price
Keep up the good work Loved Staying at your hotel
Stayed 1 night in May 2022
Response from Purshotam Singh on Aug 23, 2022
Dear Mr Kamlesh,Thank you for sharing your valuable feedback with us and your reviews are the fuel to our growth.And we hope to serve you again in the future.Thanks and regards,

6/10 Okay

Prince, Mineola

Liked: Cleanliness, staff & service
Likes: Great view Central location Promptness of hotel staff to try help you for any/all concerns Great food Problems: Poor internet (despite of a separate modem) Older look to rooms especially bathrooms Political events/mass gatherings almost every day
Stayed 11 nights in Jul 2022
Response from Purshotam (Revenue Manager) on Jul 26, 2022
Thank you Mr Prince for your valuable feedback. We being one of the oldest property in Patna have some older looking rooms but we assure you that we will be keeping your in mind. Thanks and regards,

8/10 Good

Mansoor

Traveled with family
Liked: Cleanliness, staff & service, amenities
Breakfast was not good
Stayed 1 night in Jun 2022
Response from Team Maurya on Jul 1, 2022
Thank you Mr Mansoor for rating us so highly in your feedback and we will working on the issue pointed out by you to improve our breakfast experience of our guests. Thanks and regards

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling alone and felt safe and comfortable. The one issue was that the internet connection was exceptionally slow.
Stayed 16 nights in May 2022
Response from Purshotam on Jul 1, 2022
Thank you for rating us so highly in your feedback and we assure you we will be working on improving the internet connections as we are installing more routers on each floors. And thanks again for Rating us so highly. Thanks and regards, Team Maurya

8/10 Good

Bibhas, Delhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Niraj Nabh

Stayed 2 nights in Apr 2022
Response from Purshotam (Revenue Manager) on May 6, 2022
Dear Mr Nabh, Thanks a lot for your feedback. Your feedback is the fuel for our growt. And we hope to serve you soon. Thanks and regards,

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room, comfortable bed, friendly staff. As well, I experienced delicious western dinner in the Dining Room...truly enjoyed my roast chicken with potatoes, vegetables and gravy. Would happily stay at Hotel Maurya again!
Stayed 1 night in Mar 2022
Response from Purshotam (Revenue Manager) on Apr 8, 2022
Thank you for Giving us your valuable feedback. Thanks and regards,

8/10 Good

Anand

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Bed was not comfortable. Wifi was terrible I would not recommend it to another business traveler.
Stayed 3 nights in Mar 2022
Response from Purshotam Singh on Mar 21, 2022
Thank you Mr Anand for giving us your vaulable feedback. And we will be taking the necessary steps to improve our wifi facilities as it is the basis need of the business travel. And we will check if the bed in your room and make the required maintaince. Thanks and regards,

6/10 Okay

Jai

Stayed 2 nights in Dec 2021
Response from Purshotam (Revenue Manager) on Dec 27, 2021
Thanks alot for your feedback. Your feedback is the fuel to our growth. Hope to serve you soon.

10/10 Excellent

Ghazala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Croweded
Stayed 1 night in Dec 2021
Response from Purshotam Singh on Dec 20, 2021
Thank you Mr Ghazala, for sharing your valuable feedback. And we apreciate that you took out time to rate us so highly in your feedback. Thanks and regards,

10/10 Excellent

Niraj Nabh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Purshotam on Dec 7, 2021
Thank you Mr Niraj for rating us so highly in your feedback and we appreciate your time to rate us.

8/10 Good

Sushanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Purshotam (Revenue Manager) on Nov 23, 2021
Thank you Mr Sushanta, For rating us so highly in your feedback and we hope your patronage for your future visits to Patna. Thanks and regards,

8/10 Good

Gulshan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Purshotam on Jul 20, 2021
Thank you Mr Gulshan, for sharing your valuable feedback with us!!! We will be waiting to welcome you again at our property. Thanks and regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoed our stay. Very good housekeeping And room service . Pleasant staff.
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
I stayed in this property for almost a week and had quite a disappointing experience dealing with the staff and services they offered. The hotel room wasn't clean, and when we complained about it, they moved us to another equally lousy room. Likewise, room service too was very disappointing. Often time the room service receptionist would miss the order placed. They served us stale or burnt tea on multiple occasions. Such was the experience that, in the end, we stopped ordering from room service.
Stayed 4 nights in Feb 2021

10/10 Excellent

NITIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Purshotam Singh on Mar 19, 2020
Thank You, Mr Nitin for Choosing Hotel Maurya and giving us your valuable feedback. We are glad you enjoyed your visit with us!!!!

6/10 Okay

RR, Washington DC

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I am not sure that the property deserves a five star rating; more like 3-4 star. The club room bathroom was not up to the mark, with the shower water getting into the entire bathroom. The hotel facilities need a massive upgrade. It is the staff at the hotel, with their attentiveness and service, that make up for the outdated facilities.
Stayed 3 nights in Feb 2020
Response from Purshotam Singh on Mar 5, 2020
Thank for choosing Hotel Maurya and giving us your valuable feedback!!! We really appreciate your feedback as it gives us an opportunity to understand and improve upon the services we provide to our valuable guests. Please be assured that we will make sure the required work is done to sort the issue of bathroom and we are currently planning a major upgrade to our facilities like restaurant and coffee shop to keep up of the current facilities provided by other world class hotels. And thank you again for taking out the time and effort to rate us. And we hope you would choose us again in your future visit to Patna. Thanks and regards,

10/10 Excellent

Om, Dallas

Traveled with family
Very clean and comfortable amenities. Highly professional.
Stayed 1 night in Feb 2020
Response from Purshotam on Feb 23, 2020
Thank you for Choosing Maurya and giving us your valuable feedback. We hope you would visit us again in your future visits. Thanks and regards,

10/10 Excellent

Kaushal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Purshotam on Feb 13, 2020
Thank you Mr Kaushal for choosing Hotel Maurya and giving us your valuable feedback. We are glad that we were able meet your expectation and we hope you would choose us in your future visit to Patna. Thanks and regards,

10/10 Excellent

Snigdha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Purshotam Singh on Dec 30, 2019
Thank You Ms Snigdha for choosing Hotel Maurya and rating us and we hope you would consider us for your future visits to Patna. Thanks and regards,

6/10 Okay

Suresh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Purshotam on Dec 12, 2019
Dear Mr Suresh, Thank you for choosing Hotel Maurya and giving us your valuable feedback. If you have any issues please share it with us, as this gives us the opportunity to improve our services. Thanks and regards,

8/10 Good

Jake, RVA USA

Business traveler
Liked: Staff & service, amenities
Hotel is very dated. Hard to believe it's five stars, but airport pickup, dinner and train station drop off were all included in the price so it's hard to complain.
Stayed 1 night in Nov 2019
Response from Purshotam on Nov 22, 2019
Thank you Mr Jake for choosing Maurya and giving us your valuable feedback.

6/10 Okay

GURCHARAN

Traveled with family
Liked: Staff & service
The bath rooms are v small. The whole bath room gets wet after the bath. Not convenient to use it is too small.
Stayed 2 nights in Nov 2019
Response from Purshotam Singh on Nov 18, 2019
Dear Mr Singh, Thank you for choosing Maurya and giving us your valuable feedback. Sorry for the inconvenience caused to you in your stay with us. Please be assured that we will be keeping your view in mind while renovating the bathrooms. Thanks and regards,

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Liked location. Room was clean but cramped and small. Bathroom layout was not up to western standard. Not worth the money I paid.
Stayed 1 night in Nov 2019
Response from Purshotam Singh on Nov 12, 2019
Dear Valued Guest, Thank you for taking out your valuable time and sharing your experience with us. We are sorry that you had such experience with us and its our motive to serve with utmost care and unfortunately we were not able to meet your expectation. And we will be considering your points when we will be renovating our bathrooms. Thanks and regards,

8/10 Good

Tasneem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Purshotam Singh on Jul 3, 2019
Thank you Mr Tasneem for choosing Hotel Maurya and rating us so highly in your feedback. And we hope that we will get the opportunity to serve you again in future.

6/10 Okay

Kumar

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Purshotam Singh on Apr 20, 2019
Dear Mr Kumar, Thank you for choosing Maurya and giving us your valuable feedback. Please feel free to share your experience with us in detail, as we would love to know what improvements we can make so we will be able to enrich your experience with us. Thanks and regards,

8/10 Good

Piyush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Maurya Patna on Jan 24, 2019
Dear Mr Piyush, Thank you for choosing Maurya and rating us so highly in your feedback. We really appreciate you taking out the time to do so, as this gives the necessary motivation to work hard and provide all our valuable guest the experience they deserve. Thanks and regards, Purshotam Singh Revenue Manager Hotel Maurya Patna

10/10 Excellent

Amitabh, Gainesville, USA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room- clean and furnished by USA standard. Complimentary unlimited bottled drinking water, friendly staff
Stayed 1 night in Dec 2018
Response from Purshotam on Dec 19, 2018
Dear Mr Amitabh, Greetings from Hotel Maurya!!! Thank you for taking out the time and rating us so highly in your feedback. We hope you will visit us again in the future and give us the opportunity to serve you and give you the same experience you expect from "Hotel Maurya" Thanks and regards, Purshotam Singh Revenue Manager Hotel Maurya Patna

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it was a great experience. Just one thing - other types of govt issued ids should be acceptable to the hotel, not just passports
Stayed 2 nights in Mar 2018

10/10 Excellent

Amit, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Gandhi Maidan
Excellent hotel and better than I expected. Highly recommended for stay in Patna. Close to all major facilities. Fast wifi. Sumptuous breakfast but the menu was a bit pricey

8/10 Good

Amiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Mayur

Disliked: Property conditions & facilities, room comfort
This hotel has become old now and obnoxiously price.. Not at all value for money considering facility room size and service

8/10 Good

rakshan, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only decent hotel in Patna professional staff good foods
Response from KUMAR on May 20, 2016
Thanks for patronizing maurya Patna & hope if someone wants to be in Patna ,we will get support from our end