Exterior
Check availability

Reviews of Novotel Ningbo East

4.5 out of 5
Novotel Ningbo East
No 18 Jianning Street, Jiangdong District, Ningbo

Reviews

8.4

Very Good

Rating 10 - Excellent. 19 out of 48 reviews" "
Rating 8 - Good. 21 out of 48 reviews" "
Rating 6 - Okay. 5 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 2 out of 48 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

QUNLI

Business traveler
Liked: Amenities
Clean， new
Stayed 1 night in Aug 2023

2/10 Terrible

chunhim

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor customer service
I booked the hotel and noticed I booked the wrong day straightaway. Called Hotels.com and the hotel but none of them are helpful or at least give me a definite yes no answer to see if I can revise my booking. Disappointed
Stayed 1 night in Mar 2023

8/10 Good

Alejandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At check in the room was extremely
Stayed 1 night in Dec 2019
Response from marcom on Dec 25, 2019
Dear guest, we appreciate that you took time to give us comments. We have communicated with the related department about your suggestions. We will constantly improve our product and service details to provide a better staying experience for guests. We sincerely look forward to your visit again!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor customer service
Room was nice but the buffet breakfast was bad. Restaurant was crowded & staffs were not helpful nor friendly. Moreover, we asked for extra blanket but were told there’s no extra blanket in the whole hotel.
Stayed 1 night in Oct 2018
Response from Marcom on Apr 4, 2019
Dear guest, we appreciate that you took time to give us comments. We have communicated with the related department about your suggestions. We will constantly improve our product and service details to provide a better staying experience for guests. We sincerely look forward to your visit again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Room comfort
Wont stay there again
AIR CONDITIONER SYSTEM NOT WORKING PROPERLY. i COULDN'T SLEEP. Went to front desk for help, they sent a "technician" who did nothing . Bed was uncomfortable too.
Stayed 1 night in Jun 2018
Response from Marcom on Apr 4, 2019
Dear guest, we appreciate that you took time to give us comments. We have communicated with the related department about your suggestions. We will constantly improve our product and service details to provide a better staying experience for guests. We sincerely look forward to your visit again!

8/10 Good

alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Marcom on May 3, 2019
尊敬的客人，感谢您选择下榻宁波逸东诺富特酒店并分享您的入住体验，作为法国雅高酒店旗下的全球知名商务型酒店品牌，我们一直致力于为每一位宾客带来更称心的入住体验，再次感谢您的认可，诚挚期盼您的再次光临！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from 市场传讯总监 on May 19, 2018
尊敬的客人，感谢您的入住与点评，酒店位于宁波东部新城，与文化广场、宏泰广场一街之隔，与银泰城5分钟车程，餐饮、娱乐、购物方便；酒店毗邻地铁站，交通非常便捷，作为法国雅高酒店旗下的全球知名商务型酒店品牌，我们一直致力于为每一位宾客带来更称心的入住体验，再次感谢您的认可，诚挚期盼您的再次光临！

10/10 Excellent

Kam Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for business travelers.
Loved this hotel. It was clean and got a great view. The blue theme was so relaxing! It's also worth noting that the breakfast was of good quality.
Response from Ada on Apr 12, 2018
Dear Guest, thank you for your accommodation and comments. Your appreciation gives us great encouragement. We will keep our guest passion and spirit of conquest to bring a better accommodation experience to each guest. We sincerely look forward to your visit again!

10/10 Excellent

stefano, Orlando FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good quiet location
Located in a new contructed area, between commercial and residential buildings.Nice infrastructure to walk around. Not too busy, as is not a turist area. The Subway station is really close to the hotel, in case you want to visit a turist and busy area as Tianyi Square and Laowaitan.
Stayed 8 nights in Jul 2017
Response from Marcom on Apr 4, 2019
Dear guest, we appreciate that you took time to give us comments. We have communicated with the related department about your suggestions. We will constantly improve our product and service details to provide a better staying experience for guests. We sincerely look forward to your visit again!

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip 20170703-20170704
New hotel, spacious room, breakfast is good, nice gym, overall a very good hotel. Staff speak well English.
Stayed 1 night in Jul 2017
Response from Marcom on Apr 4, 2019
Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

6/10 Okay

Alevtina

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Faclity good, staff bad
When you offer non-Smoking rooms please make sure, there is no smell inside, just a sign on the door is not enought
Response from Marcom on Apr 4, 2019
Dear guest, we appreciate that you took time to give us comments. We have communicated with the related department about your suggestions. We will constantly improve our product and service details to provide a better staying experience for guests. We sincerely look forward to your visit again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and conveniently close to the subway
It's a very good hotel, on the time of booking the room. the map showing it's location was pointing at a place far away from the city, the address is correct and it proved to be in a new business area with a lot of facilities.
Response from Marcom on Apr 4, 2019
Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

8/10 Good

大红色, Anchorage, Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel
This hotel just opened up 3 months ago (if I remember correctly) and is the newest hotel I've ever stayed at. The bed was comfortable, the rooms temperature was easy to adjust, the water pressure was quite satisfying, and the TV even had english channels (HBO, Starz) which was great. This hotel has a decent gym as well as spa, and the quality of this hotel is great for the price point. The one draw back about this hotel is there is absolutely nothing to do nearby. There will be in the future, but the area is just so new, everything either just opened or still under construction, and as a result there is not a lot of places to eat. The subway location compared to the hotels location is very close, and I found it very convenient. As for the staff, they were very friendly, but I don't know if they were able to speak English or not as we only conversed in Chinese. Overall, I would say this a pretty great hotel.
Response from Marcom on Apr 4, 2019
Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

10/10 Excellent

YUYA

Stayed 2 nights in Mar 2024

10/10 Excellent

HSUCHUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

WAI PING

Business traveler
Liked: Staff & service
Disliked: Cleanliness
床有蛩
床有蛩,住了兩天,雖然已清潔,依然有,最後要轉房間. 服務員有禮和服務態度好
Stayed 3 nights in Mar 2023

8/10 Good

Chi Fai Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯選擇
酒店舒適，地方周圍都有食肆！
Stayed 3 nights in May 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
适合自驾旅游
给父母自驾订的酒店，离景区比较近，舒适温馨。前台服务很好。
Stayed 1 night in Apr 2021

8/10 Good

ロンリーサラリーマン, 大阪

Business traveler
Liked: Cleanliness, staff & service, amenities
チェックインが遅くて、独りで外に出て夕食を探しました。四方あちこち歩き回ったが開発中の場所が多くてマクド、ケンタ、は嫌だったので手頃に食べるところが見つかりませんでした。コンビニの焼きそばを食べました。でも、美味しかった。部屋内の設備は美しく文句はありません。(o^-')b !
Stayed 1 night in Dec 2019

10/10 Excellent

YONGKEUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and good place for staying
Stayed 2 nights in Dec 2019
Response from marcom on Dec 9, 2019
Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

10/10 Excellent

Kam Wah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and is clean.Will book it next time to trip.
Stayed 4 nights in Nov 2019
Response from marcom on Dec 9, 2019
Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from marcom on Oct 10, 2019
Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

8/10 Good

Kin Kai Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from marcom on Sep 25, 2019
Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

8/10 Good

Pheart, Yokohama

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
全体的に満足でしたが、チェックアウトのとき、先輩の方の新人スタッフへの態度が悪く、あまりいい印象を受けませんでした。
Stayed 1 night in Sep 2019
Response from marcom on Dec 17, 2019
Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
交通方便，酒店附近有不同的食肆可供選擇，更有便利店；酒店設施齊全，裝修富現代感，保養簇新，房間整潔，職員親切友善，非常好！
Stayed 1 night in Sep 2019
Response from marcom on Sep 12, 2019
尊敬的客人，感谢您选择下榻宁波逸东诺富特酒店并分享您的入住体验，作为法国雅高酒店旗下的全球知名商务型酒店品牌，我们一直致力于为每一位宾客带来更称心的入住体验，再次感谢您的认可，诚挚期盼您的再次光临！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in May 2019
Response from marcom on Nov 21, 2019
Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

10/10 Excellent

Wai chun, Hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工Ada 小姐服務態度一流，， 早餐方面，因到10時，如果可以最好到10:30左右才結束，
Stayed 3 nights in Apr 2019
Response from marcom on Dec 5, 2019
尊敬的客人，感谢您分享您的入住体验，作为法国雅高旗下的全球知名商务型品牌，我们一直致力于为每一位宾客带来更称心的入住体验，再次感谢您的认可，诚挚期盼您的再次光临！

8/10 Good

Yao-sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Marcom on May 4, 2019
Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

10/10 Excellent

Kuotung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always pleasure stay
Always pleasure stay
Stayed 1 night in Apr 2019
Response from Marcom on Apr 14, 2019
Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

10/10 Excellent

KENICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Marcom on May 3, 2019
尊敬的客人，感谢您选择下榻宁波逸东诺富特酒店并分享您的入住体验，作为法国雅高酒店旗下的全球知名商务型酒店品牌，我们一直致力于为每一位宾客带来更称心的入住体验，再次感谢您的认可，诚挚期盼您的再次光临！

8/10 Good

He

Liked: Cleanliness, room comfort
Disliked: Staff & service
早餐不好
早餐太差了，好在费用不是很贵，但是早餐真的太差了
Stayed 2 nights in Feb 2019
Response from Macom on Apr 4, 2019
尊敬的客人，感谢您百忙之中抽出时间对酒店点评。关于您的建议我们已和相关部门沟通，我们会不断完善我们的细节，为宾客提供更称心的入住体验，期待您的再次光临！

8/10 Good

Kin Kai Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Macom on May 3, 2019
尊敬的客人，感谢您选择下榻宁波逸东诺富特酒店并分享您的入住体验，作为法国雅高酒店旗下的全球知名商务型酒店品牌，我们一直致力于为每一位宾客带来更称心的入住体验，再次感谢您的认可，诚挚期盼您的再次光临！

8/10 Good

Pai Hsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Macom on May 3, 2019
尊敬的客人，感谢您选择下榻宁波逸东诺富特酒店并分享您的入住体验，作为法国雅高酒店旗下的全球知名商务型酒店品牌，我们一直致力于为每一位宾客带来更称心的入住体验，再次感谢您的认可，诚挚期盼您的再次光临！

6/10 Okay

Kwok Ho

Just normal
Stayed 1 night in Oct 2018
Response from Macrom on Apr 4, 2019
Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

6/10 Okay

Kwok Ho

The room a bit small and a bit dorty
Stayed 1 night in Oct 2018
Response from Marcom on Apr 4, 2019
Dear guest, we appreciate that you took time to give us comments. We have communicated with the related department about your suggestions. We will constantly improve our product and service details to provide a better staying experience for guests. We sincerely look forward to your visit again!

8/10 Good

Kuotung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台Amy good service , very good attitude
Stayed 1 night in Sep 2018
Response from Marcom on Apr 4, 2019
Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

8/10 Good

WAI MING ARION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel but Horrible Food
Room is nice and new but the food was extremely awful. They served dinner buffet but the food was completely cold as we believe it is due to there aint many people in the restaurant. In fact, we were the only table of the night.
Stayed 1 night in Oct 2017
Response from Marcom on Apr 4, 2019
Dear guest, we appreciate that you took time to give us comments. We have communicated with the related department about your suggestions. We will constantly improve our product and service details to provide a better staying experience for guests. We sincerely look forward to your visit again!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
羽絨被要較十度才舒適，地毯有污漬，有蚤有蚊蟲；對面通宵整地鐵，好嘈；床褥舊；明明小冊子有意大利咖啡機，只得即溶咖啡
Stayed 3 nights in Aug 2017
Response from 市场传讯总监Ada on Sep 7, 2017
尊敬的客人，感谢您对酒店的细致点评。对于您此次入住期间给您带来的不便与困扰，我们深表歉意！我们非常重视您的宝贵意见，您提出的地毯污渍和蚊虫的问题，我已和客房部经理进行了沟通，我们将加强地毯清洗与酒店的杀虫工作。对面工地施工噪音我们也将会更加紧密关注，如有打扰到酒店客人休息不合规定的施工，我们将第一时间上报到相关市政管理部门，对其进行制约。意大利咖啡机目前是放在套房内。我们诚挚地希望您下次还能选择入住宁波逸东诺富特酒店，以便我们能有机会弥补为您提供更优质的服务。

8/10 Good

Wai Kin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
送了welcome drink, 但到coffee shop的時候，居然聽到的第一句説話是「他有卷的」，然後給了我一個很不友善的眼神，welcome drink 是一杯水加一片寧檬。走的時候同樣給了我一個不友善的眼神，真想不到的服務態度。一一
Response from Marcom on Apr 4, 2019
尊敬的客人，感谢您百忙之中抽出时间对酒店点评。关于您的建议我们已和相关部门沟通，我们会不断完善我们的细节，为宾客提供更称心的入住体验，期待您的再次光临！

8/10 Good

Qiu

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staffs are not that familiar with their works. Near the subway station, and there are some restaurants and convenient stores nearby, but it's not that near the city center.
Stayed 4 nights in May 2017
Response from Marcom on Apr 4, 2019
Dear guest, we appreciate that you took time to give us comments. We have communicated with the related department about your suggestions. We will constantly improve our product and service details to provide a better staying experience for guests. We sincerely look forward to your visit again!

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
200m to the metro
Response from Marcom on Apr 4, 2019
Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Marcom on Apr 4, 2019
尊敬的客人，感谢您选择下榻宁波逸东诺富特酒店并分享您的入住体验，作为法国雅高酒店旗下的全球知名商务型酒店品牌，我们一直致力于为每一位宾客带来更称心的入住体验，再次感谢您的认可，诚挚期盼您的再次光临！

6/10 Okay

bobby, ningbo

周遭環境很單調
一般般,飯店還可以沒什麼特別,實在沒有什麼好說的,唯一可以說的是謝謝他們幫我寄快遞,我不知道還要增加多少字元
Response from Marcom on Apr 4, 2019
尊敬的客人，感谢您百忙之中抽出时间对酒店点评。关于您的建议我们已和相关部门沟通，我们会不断完善我们的细节，为宾客提供更称心的入住体验，期待您的再次光临！

8/10 Good

fang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便，入住和退房手续简便
房间装修小清新，面积稍微小了点，难以想象的是只有较大的水杯没有咖啡杯和勺子。 法式装修的餐厅用餐心情愉悦，餐食选择也较多，就是没有现磨咖啡。 所以，在宁波这个城市，500一晚，性价比还是差一点点。
Response from Marcom on Apr 4, 2019
尊敬的客人，感谢您百忙之中抽出时间对酒店点评。关于您的建议我们已和相关部门沟通，我们会不断完善我们的细节，为宾客提供更称心的入住体验，期待您的再次光临！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒适的酒店
房间干净舒适 四星级标准 就是面积略小！
Response from Marcom on Apr 4, 2019
尊敬的客人，感谢您选择下榻宁波逸东诺富特酒店并分享您的入住体验，作为法国雅高酒店旗下的全球知名商务型酒店品牌，我们一直致力于为每一位宾客带来更称心的入住体验，再次感谢您的认可，诚挚期盼您的再次光临！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Marcom on Apr 4, 2019
尊敬的客人，感谢您选择下榻宁波逸东诺富特酒店并分享您的入住体验，作为法国雅高酒店旗下的全球知名商务型酒店品牌，我们一直致力于为每一位宾客带来更称心的入住体验，再次感谢您的认可，诚挚期盼您的再次光临！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Marcom on Apr 4, 2019
尊敬的客人，感谢您选择下榻宁波逸东诺富特酒店并分享您的入住体验，作为法国雅高酒店旗下的全球知名商务型酒店品牌，我们一直致力于为每一位宾客带来更称心的入住体验，再次感谢您的认可，诚挚期盼您的再次光临！