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Rating 10 - Excellent. 111 out of 578 reviews" "
10 - Excellent
111
Rating 8 - Good. 150 out of 578 reviews" "
8 - Good
150
Rating 6 - Okay. 128 out of 578 reviews" "
6 - Okay
128
Rating 4 - Poor. 83 out of 578 reviews" "
4 - Poor
83
Rating 2 - Terrible. 106 out of 578 reviews" "
2 - Terrible
106
6.2/10
Cleanliness
7.4/10
Staff & service
6.0/10
Amenities
5.8/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
2/10 Terrible
Yuli
Traveled with family and small children, Traveled with family
No me gusto para nada ese hotel yo no entiendo porque aún está en función debería demolerlo ,esta muy sucio todo alfombra,cortinas,las sábanas se miraban que no las habían lavado ,el cuarto apestoso lleno de cucarachas. Yo hice una reservación pero no leí comentarios ni presté tanta atención porque estaba muy cansada apenas y vi unas fotos del hotel no es nada de lo que ponen en fotos solo entre al cuarto y salí corriendo de ese lugar mi familia estaba asustada nunca habíamos entrado a un lugar como ese hotel.
We apologize for the delayed response. We had called up our pesticide professionals Ace Exterminating Co Inc who have a contract with us and regularly spray the hotel to ensure it is free from all type of bugs including bed bugs. Since they could send in their tech today ie 05/21/24,we could send our response today. Room 208 in which you stayed has no bed bugs or any sort of bug . Thank you
While the cleanliness and safety of this property could definitely be improved, this was still a pretty solid stay. The front desk staff were all very kind and helpful, but I would not recommend staying here as a solo female traveler.
Amy
Stayed 2 nights in Apr 2024
Response from Manager on Apr 22, 2024
Thank you for your feedback. We will address all issues highlighted by you
6/10 Okay
Keith
Traveled with partner
Apr 20, 2024
Disliked: Property conditions & facilities
The card did not work
Keith
Stayed 1 night in Apr 2024
Response from Manager on Apr 22, 2024
Thank you for your feedback. We have a card reader machine which works just fine . We have had no other complaints .
Thank you for your feedback which will be shared with the staff
10/10 Excellent
Juan Carlos
Mar 26, 2024
Juan Carlos
Stayed 1 night in Mar 2024
Response from Manager on Apr 16, 2024
Thank you for your feedback which will be shared with the staff
10/10 Excellent
Kenna
Mar 24, 2024
Kenna
Stayed 1 night in Mar 2024
Response from Manager on Apr 16, 2024
Thank you for your feedback which will be shared with the staff
8/10 Good
Teddilynn
Mar 11, 2024
Liked: Cleanliness, staff & service
For an older motel... I was impressed! The staff was super pleasant and attentive and they responded to my request for extra pillows quite promotly. The rooms are huge, the king bed is a cali-king and exceptionally comfortable. The linens were clean & fresh and the towels were soft. The property could use some TLC and a bit of updating including new TV that you can stream movies to from your phone. But, for the overall price, I would definitely stay here again!
Teddilynn
Stayed 2 nights in Mar 2024
Response from Manager on Mar 11, 2024
Thank you for your feedback which will be shared with the staff and we pleased that you enjoyed your stay.
They wouldn't accept the virtual credit card that the room was reserved on at check in...
Jason
Stayed 1 night in Feb 2024
Response from Manager on Feb 12, 2024
This reservation was made without a credit card so the question of virtual card does not arise. Front Desk clerk was doing the right thing by asking you to pay before check in . As per Expedia reservation this reservation was on " Hotel to collect payment " basis. Please sort it out with Expedia if you made paid them directly
8/10 Good
Frances
Feb 10, 2024
Frances
Stayed 1 night in Feb 2024
Response from Manager on Mar 20, 2024
Thank you for your kind feedback which will be shared by the staff
Thank you for your feedback which will be shared with the staff
6/10 Okay
Joyce
Jan 17, 2024
Disliked: Property conditions & facilities
Mediocre at Best
Partially renovated hotel. We chose this hotel as it was reasonably priced and advertised breakfast. The rooms have been partially renovated, they are adequate. Breakfast was sparse, at best. no coffee, no tea, no cereal, just some toast, bagels they dug out, no fruit, they found some frozen waffles....we checked out a day early and continued our trip. Will not stay here again.
Joyce
Stayed 2 nights in Jan 2024
Response from Manager on Feb 12, 2024
We serve Continental Breakfast which includes Coffee, Tea , Orange juice and milk.Apples, Bananas and oranges,Bagels ( Plain & Blueberry ) , Bread , Waffles and PancakesAt least 6 different type of cereals . Breakfast timing - 6.00 AM - 9.00 AM
8/10 Good
Richard Ross
Dec 23, 2023
Liked: Cleanliness, staff & service, amenities
Richard Ross
Stayed 2 nights in Dec 2023
Response from Manager on Feb 12, 2024
Thank you for your feedback which will be shared with our staff
Don’t stay here. I ended up checking out a day earlier because they have a roach problem. The rooms are old and stinky. Spider webs were on the side of the bed. Just overall HORRIBLE. Don’t stay here!!!
Verified traveler
Stayed 3 nights in Oct 2023
Response from Manager on Nov 1, 2023
We do not respond to anonymous messages. Please do put in the reservation number and name so we can identify the room you stayed and take corrective action
The young lady working the front desk was very sweet…but that was the highlight of the very brief stop.
The building was poorly illuminated, inside and out. The lobby was locked so you could not access the rest of the hotel through it, only by going outside and through the poorly lit grounds to one of the doors with hallway access.
The hallways were filthy and smelled of bodily waste. When we opened the door to our room it smelled worse inside than in the hallways. The bathroom had NO LINENS, NO TOILET PAPER, or other toiletries. The beds were not freshly made and when my wife opened the fridge it reeked of something otherworldly and a HUGE MOUSE ran from behind it to the cabinet/dresser.
I requested another room. The front desk lady obliged and apologized. The next room was down another connecting hallway and was promising. When we opened the door it smelled fresh and clean inside. The bathroom was stocked thoroughly and the beds were turned down correctly. The inside of the fridge was clean and smelled as such. So, thinking we were comfy for the night I made a food run, came back and we sat on the beds to eat. MISTAKE! Cockroaches ran across the bed I was sitting on towards my food! We immediately threw all the food away and search the floors along the baseboards and found A LOT of dead cockroaches. There were even live ones under the mattress when I lifted it!
We packed our bags and loaded the car and the nice lady gave me a refund. STAY AWAY
Otis
Stayed 1 night in Oct 2023
Response from Manager on Oct 23, 2023
Thank you for your feedback. "Ace Exterminating Co Inc " are our Pest control experts and will vouch for the fact that our Hotel has no rats. They routinely spray chemicals to keep our Hotel free from pests that you mention. Secondly the Lobby is open 7.00 AM - 11.00 PM Thirdly all room have bathrooms which have toilet paper, bath towels , hand towels and other toiletries.
8/10 Good
ALI
Oct 16, 2023
ALI
Stayed 4 nights in Oct 2023
Response from Manager on Nov 9, 2023
Thank you for your wonderful feedback
6/10 Okay
Adam
Oct 13, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The proprty has seen better days. Room smelled musty, stains on furniture and damage around tub. Needs a major reno.
Adam
Stayed 1 night in Oct 2023
Response from Manager on Oct 16, 2023
Thank you for your feedback ,we will address all issues highlighted by you
Thank you for your kind feedback which will be shared by my staff
8/10 Good
Henok
Traveled with family and small children
Sep 8, 2023
Liked: Staff & service, amenities
Customers service with quite good the rooms smells so bad its average
Henok
Stayed 1 night in Sep 2023
Response from Manager on Sep 11, 2023
Thank you for your feedback
6/10 Okay
Ken
Sep 5, 2023
Liked: Staff & service
Need work done
There was a plug in that needed to be replaced and hole where the plug in was. The bath tub needs replaced as you lean on the back and there is a loose sound. The sink was cracked. Signs of mold in bath room and the bed area the top of ceiling painted over. There was mold under paint. Will not stay there again. The seem in the room was terrible.
Ken
Stayed 1 night in Sep 2023
Response from Manager on Sep 5, 2023
Thank you for your feedback , we will address all issues highlighted by you
8/10 Good
Courtney
Sep 4, 2023
Liked: Cleanliness, staff & service, room comfort
Courtney
Stayed 2 nights in Sep 2023
Response from Manager on Sep 5, 2023
Thank you for your kind feedback which will be shared with the staff
Select Inn has been around the block but there is something nice about it - it’s attached to a wonderful Mexican restaurant, has nice hallways (musty, but cool) and a huge pool (not working when we arrived). We will stay there again, in spite of having to request a second room because the first one smelled so musty. The furnishings were really nice and old fashioned feeling, and the place was spotless. It was old but had character, and everyone was nice. Breakfast ok. Super quiet.
Elizabeth
Stayed 1 night in Aug 2023
Response from Manager on Aug 18, 2023
Thank you for staying with us and thanks for your positive feedback which will be shared with our staff
There were people carrying in grocery carts of garbage. Big dogs with them. Huge sores all over their body. It didn’t matter that I asked for a None smoking room because the whole hall way smelled like a bar. My shoes stuck to the carpet and bathroom floor. Their was a smell of mold so strong. It was the nastiest place I’ve ever stayed.
Justiz
Stayed 2 nights in Jul 2023
Response from Manager on Aug 2, 2023
Thank you for your feedback. We will address all issues highlighted by you
6/10 Okay
Justin
Traveled with group
Jul 27, 2023
Was an average hotel. No bugs and no issues checking in or out.
Thank you so much for your kind feedback which will be shared with the staff
6/10 Okay
Christopher
Traveled with family
Jul 1, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There needs to be ALOT of work done on the rooms such as: sink falling off wall, smoke smell everywhere inside entire halls, ceiling failing and caving in from water damage, mold around tub
Christopher
Stayed 4 nights in Jun 2023
Response from Manager on Jul 1, 2023
Thanks for your feedback. As per our records you stayed in Room 205 for 4 nights and during this entire duration there are no complaints registered in Front Desk Log Book. If the Room had so many issues why would you stay for nights ? For your information the entire Front Hallway is non smoking . Besides you trashed the room at the end of your stay and it will take us at least one week of deep cleaning to get room in order .
Thank you for your feedback. As the Hotel has two Floors, lower and upper floors, the need for elevator access is not required. We could have offered you a room on the lower floor
6/10 Okay
Jeoung-Eun
Business traveler
Jun 26, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Outlet and some electronics were not working. Not good smell.
Jeoung-Eun
Stayed 1 night in Jun 2023
Response from Manager on Jun 26, 2023
Thanks for your feedback. We will address this right away.