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"The facility is in a beautiful location. It is very clean and well-maintained, and the staff is well-trained, friendly, and accommodating. When I checked in, I did not realize that I booked a room in the "port area," which is basically rooms for people who bring their dog(s). Our room was on the 2nd floor, and it was difficult for my 91-year-old dad to go through ups and downs (The staff was willing to change our room if it was available), and we had to take a bus to get to a hot spring, also...

"Good value hotel. Staff were very friendly and helpful. Free coffee all day in reception was a nice bonus. "

"客室、お風呂など清潔で快適でしたが パジャマがビニールの袋に入っていたのですが 着た時になにか首周りのあたり 上半身がとくに匂いがして クリーニングがあまりできていないのかなと思いました。"

"Good "

"The breakfast buffet selection was great. The location can’t be beat- right across Nagasaki station. The staff was very friendly and helpful. "

"Loved it here! Great central location for Nagasaki tourism right besides a tram stop and a department store. "

"Elegant hotel. Very close to the water front park, China town, and the Glover park."

"It was extremely beautiful, the staff were very accommodating and friendly. Highly recommend "

"Staff was very helpful and friendly."

"Staff are friendly. Room size is good."