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Reviews of Harrah's Hotel and Casino Las Vegas

3.5 out of 5
Harrah's Hotel and Casino Las Vegas
3475 Las Vegas Blvd S, Las Vegas, NV

Reviews

7.6

Good

Rating 10 - Excellent. 4273 out of 11078 reviews" "
Rating 8 - Good. 2812 out of 11078 reviews" "
Rating 6 - Okay. 1847 out of 11078 reviews" "
Rating 4 - Poor. 1085 out of 11078 reviews" "
Rating 2 - Terrible. 1061 out of 11078 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nhia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and enjoyed it. It was easy to park and I did self check-in at the kiosk in the lobby. Our room was clean and we slept great. The hotel is in the middle of the strip so it was easy to walk to everything and there are plenty of food options. I would stay again!
Stayed 2 nights in May 2024

8/10 Good

Joseph

Traveled with family
Smell Of smoke lingers everywhere even in the guest rooms
Stayed 3 nights in May 2024
Response from Doug on May 15, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my wife and we stayed 3 nights. Had a great experience. The location was great. Lots to do within a short distance. The staff we interacted with was friendly and helpful. I will be staying here again. I do recommend the rewards program.
Stayed 3 nights in May 2024
Response from Doug on May 15, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Tuan

Traveled with family
Disliked: Amenities, property conditions & facilities
The conditioner bin is not pumping out. There is no coffeepot or teapot inside the room
Stayed 2 nights in May 2024
Response from Doug on May 15, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Shawn M

Traveled with partner
Wonderful stay
Stayed 2 nights in May 2024
Response from John on May 15, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

GIANG

Traveled with family and small children
Liked: Cleanliness, staff & service
Great stay for a weekend getaway
Stayed 2 nights in May 2024

10/10 Excellent

juan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location
Stayed 3 nights in May 2024
Response from Dan on May 14, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 Good

ovidiu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel and great people, the only thing is that you pay upgrade for a room with the view at the strip….. but is only the direction to the strip not view of the street….overall it was agreat stay
Stayed 2 nights in May 2024
Response from Dan on May 14, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Taylour

Traveled with family and small children
Liked: Cleanliness
Cheap, clean, nice rooms but can get expensive with add on’s and expensive lobby/casino area.
Stayed 1 night in May 2024
Response from Michelle on May 14, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

2/10 Terrible

Lydia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Never again will I go there
Stayed 2 nights in May 2024
Response from ALM on May 14, 2024
Hello Lydia, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

jocelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at, right on the strip walkable to everything.
Stayed 2 nights in May 2024
Response from ALM on May 14, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

NAVEEN KUMAR

Business traveler
Disliked: Staff & service
no coffee maker in the room which is really inconvenience.
Stayed 3 nights in May 2024
Response from Michelle on May 14, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 Poor

Judy, Winnipeg

Traveled with family
Disliked: Staff & service, property conditions & facilities
Extra fees to pay out of pocket and price is different at different times
Stayed 3 nights in May 2024
Response from Doug on May 14, 2024
Hello Judy, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Demondre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stores are a bit pricey but overall it’s a very nice hotel.
Stayed 3 nights in May 2024
Response from Doug on May 14, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

chondia

Traveled with group
every thing went well
Stayed 1 night in May 2024
Response from Michelle on May 14, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

stefania

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from Dan on May 14, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Tomeka, Lake Wales

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property was clean. However, we left our room and the maid came in while we were gone and the beer salt for our Tequila was missing. There were 3 people staying in the room and never enough wash clothes or towels. We had to request wash clothes at 12am. Overall, the experience was nice and would stay again.
Stayed 3 nights in May 2024
Response from Michelle on May 13, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities
Food court cashiers were RUDE... Otherwise it was a nice atmosphere, clean and offered a variety of options.
Stayed 3 nights in May 2024
Response from Ruby on May 13, 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will work hard to fix the issues you've experienced. Please have a great day

10/10 Excellent

JEFFREY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN
Stayed 2 nights in May 2024
Response from Latrice on May 13, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Patrocinio A

The deluxe room given us did not have coffee maker and room service was insufficient. Trash can were not empty at all during our 4 days stay in the hotel room.
Stayed 3 nights in May 2024
Response from Doug on May 14, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 3 nights in Apr 2024
Response from John on May 13, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Best location in Vegas!!
Stayed 2 nights in May 2024
Response from John on May 13, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Brian Keith

Traveled with group
Disliked: Amenities, property conditions & facilities
The property is outdated. Their is half a shower door so the water gets all over the bathroom floor. The closest is in the bathroom in the open. The iron has to be the cheapest iron they could find. The towels weren't clean.
Stayed 4 nights in May 2024
Response from Doug on May 13, 2024
Hello Brian, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Doug on May 14, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 2 nights in May 2024
Response from Christina Banks on May 13, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The person who checked us in was awesome. I think there are some hidden costs but overall I was very satisfied with our stay. Very quiet when we were in our room. We had the view of the sphere I don’t think I will pay extra for that next time. Ok view but really the view was the link parking garage.
Stayed 3 nights in May 2024
Response from Michelle on May 12, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Frederick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice except for the long walk to get there. Many food options & on the strip close.
Stayed 4 nights in May 2024
Response from Michelle on May 12, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Lucyna, Katy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a very good location on the strip. Very clean rooms. Extremely clean sheets and towels. The only peoblem in all hotels is that they allow smoking in the casinos.
Stayed 3 nights in May 2024
Response from Latrice on May 12, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Todd, Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I think Harrahs was a nice, clean, very great location. The rooms were in good condition. There was one day that I did not receive room cleaning, but I did have the "Do not disturb" on till about 10a.m. The shower had only one door which led to water getting on the floor if I did not put towels down. Every staff person that I came in contact with was very nice. If I had any complaints, it would be that they did not accept cash as payment for the "resort fee". The resort fee was also fairly high for an "affordable" Hotel/Casino. I also did not like a few of the "street performers" outside of the casino.There were a few that borderline rude. I would stay again though.
Stayed 4 nights in May 2024
Response from John on May 12, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities
Central location on strip.
Stayed 2 nights in May 2024
Response from John on May 12, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Jennifer Lynne

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room was dirty, stains on the sheets, feather pillows were horrible. Feathers all over our bed, poking us in the face as we slept. I got a horrible migraine and inquired about a late check out and Harrahs wanted 70bucks to check out late. Kinda disappointed probably will not stay there again. We spent a lot of money in the casinos, and we couldn’t even get a 2 hour late check out. I was so very I’ll, and very dissatisfied with Harrahs customer service.
Stayed 4 nights in May 2024
Response from Christina Banks on May 11, 2024
Hello Jennifer , I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Cindy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that it was easy access to Uber and taxi pick up. What can be improved is the bathroom shower needs a sliding door water was all over the place. More towels in the room. The AC wasn’t as cold but the bed was comfortable
Stayed 2 nights in May 2024
Response from Latrice on May 11, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more plugs
Stayed 1 night in May 2024
Response from Doug on May 11, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Arcangel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from John on May 12, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Nevie

Stayed 4 nights in May 2024
Response from John on May 12, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Darren William Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort
Stayed 4 nights in May 2024
Response from Michelle on May 11, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Bishnu

Not unique but overall good
Stayed 1 night in May 2024
Response from Christina Banks on May 10, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a first time guest at Harrah’s for my first time visiting the Strip, I was extremely pleased. What I loved the most was the central location. Being across from Caesars where I went to see Garth Brooks was convenient. Harrah’s is next to The LINQ which has a lot up offer. The room was clean and comfortable. The dining and bar options were plentiful. There’s a Starbucks and a Ben and Jerry’s on site. The Piano Bar is a great spot! I enjoyed the entertainment of The Twins during a couple of nights at that bar. Lots of fun. Price wise, Harrah’s was one of the the best deals through Expedia, which ultimately led to me booking my stay there. I’ll definitely be back next year! Highly recommend!
Stayed 4 nights in Apr 2024
Response from Christina Banks on May 10, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Rian

Traveled with partner
Parking is confusing
Stayed 2 nights in May 2024
Response from Ruby on May 10, 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will work hard to fix the issues you've experienced. Please have a great day

8/10 Good

vu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staffs, at the target center of the strips malls, less expensive compare to other hotels.
Stayed 3 nights in May 2024
Response from John on May 10, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

David

Traveled with group
Liked: Property conditions & facilities
Was ok for the price
Stayed 3 nights in Apr 2024
Response from Christina Banks on May 10, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 Poor

Arianna

Disliked: Cleanliness
My room was not properly cleaned. The floors and table tops had sticky spots on them as if it were spilled alcohol or pop were there
Stayed 3 nights in May 2024
Response from Dan on May 9, 2024
Hello Arianna, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

PEDRO HENRIQUE

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel if you want to be in walkable distance everywhere and actually be comfortable. Bedrooms are new and updated. Check in is easy and convenient. I would for sure stay here again if I found a good deal.
Stayed 2 nights in Mar 2024
Response from Dan on May 9, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

Francisco Javier, Dallas

Traveled with group
Liked: Cleanliness, property conditions & facilities
Bed and pillows are the most uncomfortable was not able to sleep they were so hard, pillows felt like i was resting my head on a big rock
Stayed 2 nights in May 2024
Response from Dan on May 9, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Chuck D. on May 10, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Rick

The property was fine. I usually pick Harris to stay at. I’m not quite sure when you made the change to when you’re gambling and ordering drinks. The bartender was, making sure there was enough money in my machine to give me a drink.
Stayed 2 nights in May 2024
Response from ALM on May 9, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Harris was a lot of fun.
Stayed 4 nights in May 2024
Response from ALM on May 9, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Mary J

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Have been going to Harrahs for years.This year it was smokey in the casino and rooms, requested maid service and didn’t receive (even after I called) and the prices for the limited food options were high.
Stayed 3 nights in May 2024
Response from JD on May 9, 2024
Hello Mary, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest rooms I’ve had on the strip in a long time. Better than Caesars by a mile. Can’t be better located and the room was updated and modern. I’ve stayed at a lot of the hotels in that area and considering location and price you can’t beat it. Clean lots of water pressure and quiet room. It’s a deal for the price compared to Venetian Caesar’s etc right next door and across the street.
Stayed 2 nights in May 2024
Response from John on May 9, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Nieisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Minutes away from the strip
Stayed 2 nights in May 2024
Response from Dan on May 8, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!